Trusted Agent profile · Moulton
★★★★★
188 reviews across 2 platforms
2 West Street, Moulton, Northampton, NN3 7SB, NN3 7SB
Jackson Grundy,'s office in Moulton, at 2 West Street, is rated 4.5 out of 5 across 188 reviews on two platforms, including 45 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Jackson Grundy, Moulton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Moulton.
Every review we hold for the Moulton office, from every platform, shown as written. First names only.
1/5
TrustpilotAbsolutely useless.
Absolutely useless.. our house could be falling down and they wouldn't care or rush to get things sorted. You tell them things that need sorting out and they don't ever sort it you have to constantly chase them and push them. Always quick to chase payments up if we have ever fallen behind but not quick enough to sort out any problems! Absolute joke.
5/5
TrustpilotExcellent service !
Excellent service throughout the whole process , they did a great job of selling our house!
Thank you for your feedback! We’re delighted to hear that you had a great experience and that we were able to effectively sell your house. If you need any further assistance in the future, we’re here to help!
1/5
Trustpiloti have a problem with one of their…
i have a problem with one of their tenants outside lights. Not interested in helping resolve the problem. Took the tenants word for it without investigating it. Blamed another property who's light is no where near us. Jackson Grundy have an awful attitude. I have now spoken to the person who Jackson Grundy have blamed for the light and he is absolutely livid. Looks though he might take this further.
1/5
Trustpilotgarden charges, have you been stung as well?
It’s been some years since I used Jackson Grundy, however after reading the other bad review of garden charges I feel it necessary to leave a comment because I also got stung for garden charges to the tune of £50 (well thats what they tried to charge me, but I complained, and they got funny about it and I’ve never forgotten it). This was because I had apparently left the grass slightly long. I feel I must point out due to us moving into another property quite a long way a way earlier than the end of our tenancy (I had paid all due rent up to the end of the tenancy, so they had already got extra money). I left the garden in a tidy condition and also out of my own pocket repaired a fence at the bottom of the garden even though it was broken when we moved in. This cut no ice with this company who still wanted extra money, I refused and we reached a lower settlement but it got needlessly a little nasty. I’d also point out that on occasion representatives of Jackson Grundy let themselves into the property unannounced without knocking the door on inspection days even though I said I would be in, imagine my surprise coming on here and finding another person stung by garden charges. Stealth hidden estate agent charges. my advice avoid if you can.
5/5
TrustpilotWe had an overall good experience with…
We had an overall good experience with Jackson Grundy. Becky did a great job at keeping us informed all the way through the process and doing a lot of chasing to ensure everything kept moving! Even after what felt like 10 calls a day she still had the time to speak with me or drop me an email
5/5
TrustpilotFantastic from start to finish!
Jackson Grundy were fantastic when selling my property. They quickly had lots of viewings lined up and sold it within a few weeks. They kept me updated throughout the sales process and ensured that everything ran smoothly. The whole team have been great from start to finish. I would not hesitate to recommend them!
5/5
GoogleI have bought and sold houses with Jackson Grundy and every time they have been exceptional. Their help and support were invaluable.
Thank you so much for your kind words and positive rating regarding your experience Joanne, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
5/5
GoogleSwift, efficient and practical in all the complex transactions of property sale. I was fortunate to have chosen Jackson Grundy's service, and particularly appreciated Angela Edgington's expertise.
Thank you very much for leaving such positive feedback of your experience Katherine, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
TrustpilotJackson Grundy look after my rental…
Jackson Grundy look after my rental property in Long BuckbyThe service that Tanya and Lindsey provide is nothing short of excellent!They do what they say they are going to do on time every time They are diligent and really care about their clients Thank youMichael
1/5
TrustpilotThe WORST Estate Agents we have ever…
The WORST Estate Agents we have ever had the misfortune to come across. If you want to deal with unprofessional, dishonourable, dishonest and down right incompetent people, Jackson Grundy is the company for you.Should you wish to discover exactly why we are so disgruntled, please feel free to get in touch and we will divulge the disgraceful service we received.
5/5
TrustpilotGreat estate agent!
I dealt with Jackson Grundy on the purchase of my new property. They have always been very efficient, easy to contact and very helpful. In particular, Becky who worked really hard to ensure the purchase went through smoothly. I would highly recommend!
5/5
TrustpilotDuston Jackson Grundy estate agents
I can't praise Duston Jackson Grundy estate agents enough. They have gone the extra mile to get this sale through. Working nonstop. They have been unfailingly cheerful and positive. Absolutely excellent service.
1/5
GoogleLost us our house on exchange day by failing to chase and relay crucial information! Little communication through out.
I'm very sorry you have had a negative experience with this Branch. We will look in to the circumstances and look to learn from any mistakes which may have been made in this case. In this instance, though, I recognise this does not help your own situation and I apologise for any stress and inconvenience you have experienced as a result. Best regards, Nick - Jackson Grundy
5/5
GoogleVery good service, would highly recommend. Prompt and attentive.
Thank you very much for taking the time to leave such positive feedback Terry, and many thanks for your custom. Best regards, Nick - Jackson Grundy
5/5
TrustpilotHouse move
Great service through the whole process, always kept in touch, giving you peace of mind everything was going well. Would definitely recommend
5/5
TrustpilotGreat service!
Becky and Megan have both been so helpful- even after completion they’ve been quick to respond to my emails. Definitely recommend as a first time buyer.
1/5
TrustpilotBad agency
Bad agency, always when I saw new property online for rent they said it’s already taken, but it’s still on rightmove or zoopla
1/5
TrustpilotJackson Grundy is a horrible estate…
Jackson Grundy is a horrible estate agent - Katy Clayton and does not know how to talk to clients, just for their commission they will miss communicating - please don't use them at all they are worthless - time waster
5/5
TrustpilotThank you to the letting team
Thank you to the letting team. My enquiry reference renting was dealt with in a most professional and friendly manner by the lady i spoke to.I would highly recommend this company to anyone wishing to rent.
5/5
GoogleI received excellent service from the team. I took on board their thoughts and feedback from the viewings, made some changes and it resulted in an immediate sale. I am so pleased. I would use them again.
5/5
TrustpilotVery professional
Very professional, efficient and helpful through the whole purchasing process.
5/5
TrustpilotI had a very pleasant experience with
I had a very pleasant experience with this estate agent when buying my first home. Very happy with the service provided.
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Thank you for your kind rating of your experience Andrew, it is much appreciated. Best regards, Nick - Jackson Grundy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Jackson Grundy, Moulton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Moulton.
