Every review we hold for the Moulton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMany thanks to the whole team at Duston…
Many thanks to the whole team at Duston branch.All enquiries were dealt with both quickly and efficiently and we were kept fully informed through the different stages of our house sale.Becky mostly looked after our sale and I am very grateful to her, Megan and Chris for their positivity and support as my stress levels fluctuated through the process.I would 100% recommend this branch to other vendors.
Kevin · 24 November 2023
Agent replied · 26 October 2024
Thank you for your wonderful review! We’re so pleased to hear that Becky, Megan, Chris, and the entire Duston team provided you with excellent support and kept you informed throughout your sale. Your recommendation means a lot to us. If you need any further assistance, we’re always here to help. Thanks again!
★★★★★ 5/5
TrustpilotJackson Grundy team at the Duston branch.
The Jackson Grundy team at the Duston branch were all very helpful through possibly the most stressful thing, i.e. property sales. Megan, Chris and especially Becky were great. After losing our first purchaser, another was found immediately and with a lot of help from Becky, finalised at last. Cannot reccommend enough, Thank you, Denis & Leigh.
Denis · 18 July 2023
★★★★★ 5/5
TrustpilotOpen lines of communication throughout…
Open lines of communication throughout all stages of the house buying/selling phase. Some very difficult obstacles (presented by solicitors) were well navigated by the team at Jackson Grundy. In a process where understanding communication is critical - especially if circumstances are delicate, then i cant fault JG. Thank you.
Mr · 23 October 2024
Agent replied · 23 November 2024
Thank you so much for sharing your experience! We're glad we could provide open communication and help navigate the challenging moments along the way. Understanding and supporting our clients is our top priority, we appreciate your trust in us!
★★★★★ 5/5
GoogleI have to say Lauren did an amazing job from start to finish of our purchase. Helped guide me when I needed it and poked all the right people in the right places to get things moving along. Absolutely great work! Highly recommended!
Scott · 24 December 2024
Agent replied · 9 December 2024
Thank you for your lovely feedback! We’re so pleased Lauren could help. Wishing you all the best in your new home. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleAbsolutely fantastic service. JG dealt with my house sale in a very professional and speedy manner. Excellent communication throughout and a friendly voice to advise and guide me through the process. Big thanks to Georgina, Becky and team.
Chris · 25 October 2020
Agent replied · 24 October 2024
Thank you very much for taking the time to provide such positive feedback about your experience with the Moulton team, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotBecky in the Duston branch was amazing…
Becky in the Duston branch was amazing 🤩 My mum found it very difficult to sell our family home but she was there every step of the way Amazing team.
Sue · 12 April 2025
Agent replied · 23 May 2026
Thank you so much for your lovely review. We’re really pleased to hear that Becky and the Duston team were able to support your mum through the move. Wishing you and your mum all the best for the future, and thank you again for choosing Jackson Grundy.
★★★★★ 5/5
TrustpilotHighly recommended
I signed with Jackson Grundy Abington branch after a negative experience with another local agent and the service I received from them from start to finish was excellent. They sold my house very quickly and resold again quickly when the sale fell through. After sales care and communication was excellent and I would highly recommend them.
Hayley · 8 February 2024
Agent replied · 26 October 2024
Thank you for your wonderful review! We’re delighted to hear that your experience with our Abington branch was so positive and that we were able to handle the sale and resale efficiently. Your recommendation means a lot to us. If you need any further assistance, don’t hesitate to reach out. Thanks again for choosing Jackson Grundy!
★★★★★ 5/5
TrustpilotMy wife and I have just relocated to…
My wife and I have just relocated to the area for work and unlike a previous review we found Katy to be very professional, attentive and easy to work with.We are so happy with the home we now have and the moving in process was also aided by Katy and her team.Thanks Katy as promised spreading the word for you.Keep up the great work.
Mark · 11 August 2021
★★★★★ 5/5
TrustpilotBest agency
We would like to express our sincere gratitude for your invaluable assistance in purchasing our new home. The entire process was smooth and professional, and we truly appreciate your dedication and expertise.
Petro · 11 February 2025
Agent replied · 23 May 2026
Thank you so much for your heartfelt feedback. We’re delighted to hear that your home-buying journey was smooth and that our team, especially Natalie, was able to provide the support and guidance you needed.
Wishing you all the happiness in your new home. If you ever need anything in the future, we’d be more than happy to help. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
TrustpilotVery professional estate agents
From our initial viewing through to our exchange of contracts, both Megan and Becky were very helpful, thorough and professional. Having gone through several house purchases/sales, this is the best experience I've had of an estate agent. Thank you to both of you.
CH · 15 October 2023
★★★★★ 5/5
TrustpilotAmazing!!
Louise and colleagues were amazing at supporting my mortgage getting me joy only the right deal but ensuring that over the coming weeks nothing better was coming up. The service was amazing and I was kept informed through all stages. Highly recommended!
LuLu · 12 September 2024
Agent replied · 26 October 2024
Thank you for your great feedback. Great to hear that Louise and the team could help you secure the right mortgage deal and keep you informed throughout. If you ever need anything in the future, don't hesitate to reach out, we're always here to help.
★★★★★ 5/5
GoogleLauren and Olivia have been amazing throughout the whole process of buying our new home. They have gone above and beyond and we will be recommending them to anyone looking for a new home or selling their current one. Thank you so much!
Fiona · 26 August 2024
Agent replied · 24 October 2024
Thank you so much for your kind words! We're thrilled to hear that Lauren and Olivia went above and beyond and it’s fantastic to know that you’ll be recommending us. Enjoy your new home, and if you need anything in the future, don't hesitate to reach out! Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
TrustpilotGreat family run estate agency
Great family run estate agency. We used the Duston branch for sale and purchase. The team including Chris & Megan were very supportive and highly professional. Special mention for Becky, nothing was too much trouble, the best chaser/administrator in the business. Thanks team!
David · 17 August 2023
★★★★★ 5/5
GoogleIf you are looking for estate agents to sell your home look no further, come straight to here, you will not be disappointed. We can not thank the team at Jackson Grundy for all there professional services with selling of the house. This sale was not like any normal house sale, and it came with a lot of problems, but the team here, dealt with everything and keep us update on progress and any other problems that araised. I would recommend these estate agents to any one who is going to sell there home. The service they offer is above and beyond anything we could have hope for. The staff are amazing, they explained everything in great detail and offer a professional service from start to finish. I wish I could give them more than 5 stars as they are better than that.
Thank you to all staff at this branch and we will see you again when we move againPositiveResponsiveness, Quality, Professionalism, Value
Rosettes · 25 October 2020
Agent replied · 24 October 2024
Thank you for leaving such a wonderful review of your experience, it is very much appreciated...as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
Trustpilot5* to the Moulton branch
In August 2024, I instructed Jackson Grundy to list my property - The team were great at getting viewings booked in and we had sold within a month.
Nathan · 22 January 2025
Agent replied · 23 May 2026
Thank you for your kind words. We're so glad Olivia, Lauren, and Georgina could support you through the process, especially with the challenges of selling an older property. It's great to hear Georgina's efforts helped keep everything on track. We truly appreciate your trust in Jackson Grundy and look forward to helping you again in the future!
★★★★★ 5/5
GoogleGeorgina and the team have been nothing but helpful & informative during my searches. Would highly recommend.
Jake · 25 October 2022
Agent replied · 24 October 2024
Thank you Jake for leaving such positive comments in relation to your experience with Georgina and the Moulton team, it's very much appreciated. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotWhat a great professional service
What a great professional service. The whole team were brilliant, Becky was relentless at keeping all the solicitors moving which is so important to get everything done. Thanks also to Chris and Megan who were great throughout the process.
Andrew · 18 August 2023
★★★★★ 1/5
GoogleJust phoned the moulton branch and a ladie called jackie answered the phone. I discussed about a current property thats for sale. For us its a very exciting time to be buying our forever home! However, The phone call was so poorly handeld & so unprofessional. We are So completely put off by this branch because of that short phone call with Jackie! Rude.
Jason · 25 October 2022
Agent replied · 24 October 2024
Hello Jason. I am sincerely very sorry that you have been left with this impression of Jackson Grundy. I realise this is not of much consolation to you now, but this is absolutely not the norm from our staff and we will be investigating the circumstances with the staff member involved. I of course understand that you may be reluctant to deal with us in future because of your experience, however should you wish then I would be very happy to pass your details on to another member of staff, either at that branch or at one of our alternative branches. Should you wish to do this then please email me at headoffice@jacksongrundy.co.uk or call on 01604 753044 and ask for Nick, and I will arrange it for you. Again, please accept our apologies for your poor experience. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotGreat communication
The Jackson Grundy team went above and beyond during my house sale. Communication was second to none and constantly kept me informed at all stages of the process even during a very tricky sale at times. An extremely knowledgeable and helpful team!
Mr · 17 May 2024
Agent replied · 26 October 2024
Thank you for your kind words. We're thrilled to hear that the team went above and beyond and kept you well-informed throughout the process. Your feedback means a lot to us. If you need any further assistance, we're always here to help.
★★★★★ 5/5
GoogleGreat and Easy process from start to finish..... Becky and her team are excellent and nothing is too much trouble.... all needs sorted.... would highly recommendPositiveProfessionalism
Max · 25 October 2020
Agent replied · 24 October 2024
Thank you so much for leaving such a positive review and rating of your experience, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotThe team at Jackson Grundy Duston…
The team at Jackson Grundy Duston (Particularly Becky) went above and beyond to look after us and the process as a whole, with the selling of our property.I could not be happier with the service and expertise
Neil · 11 July 2023
★★★★★ 5/5
TrustpilotCan't fault them in Duston
Can't fault them in Duston. A really problematic chain, non caused by JG. Never gave up chasing and patiently getting things sorted as much as they could.
Terry · 20 November 2024
Agent replied · 23 May 2026
Thank you so much for your kind words and patience throughout the process! Becky and the team in Duston will be thrilled to hear your feedback. Wishing you all the best in your new home! 😊
★★★★★ 5/5
TrustpilotExcellent service Becky so helpful
Consumer · 15 August 2025
Agent replied · 26 October 2024
Thank you so much for your kind words!
★★★★★ 5/5
GoogleFantastic service throughout. Ricky sold our house almost immediately and offered tremendous support with every step of the process following as well. The other staff we interacted with we're also fantastic and very friendly throughout too. Would definitely recommend.
Jordan · 17 April 2024
Agent replied · 24 October 2024
Thank you so much for your kind words and positive rating Jordan, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy
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