Every review we hold for the Morpeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighly recommended
I've used Rook Matthews Sayer for many years now, for the letting of my commercial properties and also for the purchase of my home. The staff members I've dealt with have all been friendly, pro-active and efficient when dealing all aspects of sales and letting and I look forward to working with the team for many years to come. Highly recommended.
Glenn · 25 February 2021
Agent replied · 26 October 2024
Dear Glenn, thank you for leaving 5 stars and a lovely review for both our Commercial and Residential teams. We're glad you've received friendly and efficient service service during your instructions with RMS. We're excited to work for you again in the future. Many thanks again
★★★★★ 5/5
TrustpilotRMS are super efficient
RMS are super efficient! Communication was first class and they were brilliant at chasing solicitors in regards to our sale and purchase.
Jodie · 5 September 2024
Agent replied · 26 October 2024
Thank you so much Jodie for taking the time to leave this review for RMS Gosforth.
★★★★★ 5/5
TrustpilotNeil Walton was very good from start to…
Neil Walton was very good from start to completion date.
Anonymous · 16 September 2021
Agent replied · 26 October 2024
Hi there, thank you for taking the time to leave 5 shiny stars for Neil, our fantastic mortgage advisor.
★★★★★ 5/5
TrustpilotNatalie and the team
Natalie, Ellie and Eve and the rest of the team and Rook Mathew Sayer were very friendly and very pleasant and helped me and my family anyway they could.
The · 29 April 2024
Agent replied · 26 October 2024
Thank you so much for your leaving RMS Gosforth a 5 star review and for having such kind words for them, we really appreciate it.
★★★★★ 5/5
TrustpilotI can highly rate this company for…
I can highly rate this company for their diligence, responsiveness and will to help. Will be using again
Darren · 31 October 2024
Agent replied · 26 December 2024
Thanks Darren! We do pride ourselves in our due diligence and the time we take to ensure everything adds up before passing the sale over to solicitors, so we are thrilled to see this highlighted by yourself. We really appreciate you taking the time to leave us a great review and hope we can be of assistance again in the future.
★★★★★ 5/5
GoogleIf you’re looking for an estate agent to be professional, listen to you and be available with excellent advice then look no further. Rook Mathews Sayer we’re pretty much brilliant at everything. They provide the kind of customer service I expect and receive from John Lewis.PositiveResponsiveness, Quality, Professionalism, Value
David · 9 November 2022
Agent replied · 8 November 2024
Dear David, thank you for leaving our Morpeth branch five gold stars and writing such kind words, we really enjoyed the comparison to John Lewis! We hope you will consider us again in the future, should you require our services. Thanks again!
★★★★★ 5/5
TrustpilotMichael Storey Mortgage Advisor
Simone · 16 March 2026
★★★★★ 5/5
TrustpilotOutstanding service and support
Excellent support from the staff and a very efficient process. Our house sold within 3 days! Without any doubt, the best estate agent in the north east by far.
Kev · 10 April 2024
Agent replied · 26 October 2024
Thank you so much for your kind words Kev. We really appreciate you leaving our team in RMS Bedlington such a great review.
★★★★★ 5/5
GoogleBought my 1st home with RMS Morpeth. Very friendly and helpful from start to finish, entire process only took 30 days with RMS and the solicitors which RMS recommended. If your buying your 1st home or 2nd home. I would highly recommend going though RMS Morpeth! 5 Stars. Thank you very much! - Welcome box given with my keys which was a nice touch. Highly recommend. Thank you.
Joshua · 9 November 2023
★★★★★ 5/5
TrustpilotRemortgage help!
Just finished completing my latest remortgage, can't fault the service Alistair B was so helpful any query I had he was there to help the situation and get us through our mortgage deal smoothly. Really recommend him for helping us get through at just the right time. Thanks again!!
Kaitlin · 7 October 2022
Agent replied · 26 October 2024
Dear Katlin, thank you so much for leaving this wonderful 5 star review for our mortgage advisor Alistair.
★★★★★ 5/5
GoogleJust purchased a house in Widdrington through RMS. Very professional and helpful at all times. Regular updates to let me know what stage we were at with the purchase. Lovely friendly staff. Welcome box given with my keys which was a nice touch. Highly recommend. Thank you.
Pauline.
Pauline · 9 November 2022
Agent replied · 8 November 2024
Dear Pauline, thank you for leaving our team 5 shiny stars. We're glad you like our new Welcome boxes too. We look forward to hopefully working for you again in the future.
★★★★★ 5/5
TrustpilotExcellent service and Communication all…
Excellent service and Communication all through the buying process. Thanks Ross.
Ross · 1 March 2021
Agent replied · 26 October 2024
Dear Ross, thank you for taking the time to leave Rook Matthews Sayer 5 stars!
★★★★★ 5/5
TrustpilotWonderful
Cannot fault the wonderful team at RMS Gosforth. From valuation and marketing through to completion everyone was very helpful and supportive at a stressful time. Excellent communication. Would highly recommend them.
PW · 18 February 2024
Agent replied · 26 October 2024
Thank you so much for this lovely 5 star review for our team at RMS Gosforth. We really appreciate your feedback and recommendation.
★★★★★ 5/5
TrustpilotRecommendation to use Rook Matthews Sayer
We used Rook Matthews Sayer to sell a flat in Gosforth. All the staff in the Gosforth office were well informed, understood the current market trends, were very helpful and kept us up to date as the sale progressed. We would not hesitate to recommend RMS.
Liz · 9 January 2023
Agent replied · 26 October 2024
Thank you so much for taking the time to leave this 5* review for RMS Gosforth, we really appreciate your recommendation.
★★★★★ 5/5
TrustpilotFriendly helpful and great at keeping…
Friendly helpful and great at keeping us up to date with what was happening with our house sale.
Dr · 10 October 2024
Agent replied · 26 October 2024
Thank you so much Sarah for leaving us a 5 star review, it means the world to us.
★★★★★ 5/5
TrustpilotRook Matthews Sayer
Rook Matthews Sayer, BlythA brilliant team at RMS Blyth who were so helpful and supportive. From the valuation through to completion, the team were just brilliant. They were all so friendly and kept me updated regularly about progress with the sale. Would highly recommend them.
Mrs · 10 February 2023
Agent replied · 26 October 2024
Dear Jane, thank you so much for taking the time to leave this lovely review for our team in Blyth and for your 5 stars. We're thrilled to know you would recommend RMS.
★★★★★ 1/5
TrustpilotVery poor communication
Very poor communication, don’t think you get the truth from them either. Wouldn’t recommend them to anyone at all.
Mr · 15 October 2025
★★★★★ 5/5
TrustpilotRyton Branch
Dealt with the staff at the Ryton branch, who were friendly and helpful through the whole process of buying a property. The process dragged on for an absurd amount of time due to problems on my end, but the team kept in regular contact and were sympathetic and cordial throughout.
Customer · 24 June 2022
Agent replied · 26 October 2024
Good morning, thank you for leaving our Ryton team a lovely review. We're so glad they were able to help you secure your new home!
★★★★★ 4/5
GoogleVery professional, efficient service with updates on the progress of the sale provided on a regular basis.
Ken · 10 October 2024
Agent replied · 8 November 2024
Thank you for leaving our team in Morpeth a lovely review Ken, we really appreciate it!
★★★★★ 5/5
GoogleReally helpful and great communication throughout the process of us buying our first home. Would definitely reccomend.
Anne-Marie · 10 October 2024
Agent replied · 8 November 2024
Thank you so much Anne-Marie for leaving our team in Morpeth a 5 star review. We really appreciate your recommendation.
★★★★★ 5/5
TrustpilotFirst Property
Excellent support provided by all staff members I encountered, made the process of buying my first home painless and easy. Can't thank them enough for the support they gave throughout the process.
Mr · 4 January 2024
Agent replied · 26 October 2024
Dear Mr Maughan, thank you so much for taking the time to leave RMS Blyth a 5 star review, we really appreciate it!
★★★★★ 5/5
TrustpilotWest Denton branch rms were absolutely…
West Denton branch rms were absolutely amazing. They were helpful efficient and very responsive to any questions we had with our house sale. We Would recommend them. Great service and staff fantastic x
Customer · 12 December 2023
Agent replied · 26 October 2024
Thank you so much for taking the time to leave this review for RMS West Denton, we really appreciate your recommendation and kind words towards our staff members.
★★★★★ 5/5
TrustpilotI have used Rook Matthews Sayer…
I have used Rook Matthews Sayer Gosforth several times over a period of nearly 20 years. The service received has always been excellent. From valuation and throughout the negotiation process, I have been supported and kept informed. I can thorough recommend RMS Gosforth.
Mrs · 14 March 2023
Agent replied · 26 October 2024
Dear Mrs Grant, we really appreciate your custom throughout the years and thank you for always coming back to us and choosing RMS as your selling agent. Thank you also for the five stars and the kind words, this means the world to us.
★★★★★ 5/5
TrustpilotProfessional and efficient
The staff were all very helpful and approachable and explained the process of selling the house really clearly.
Mrs · 17 September 2024
Agent replied · 26 October 2024
Thank you so much Mrs Knowles for leaving our team in RMS Blyth a 5 star review. It really means the world to us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
