Trusted Agent profile · Morpeth
★★★★★
726 reviews across 2 platforms
17 Newgate Street, Morpeth, NE61 1AW, NE61 1AW
Rook Matthews Sayer's office in Morpeth, at 17 Newgate Street, is rated 4.8 out of 5 across 726 reviews on two platforms, including 115 Google reviews rated 4.8.
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Every review we hold for the Morpeth office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing mortgage advisor services and…
Amazing mortgage advisor services and experience. Could not fault at any point from start to finish. Able to be put at ease with every step, very knowledgeable and able to answer any questions or concerns. Very professional and a pleasure to deal with.
Thank you Emily for taking the time to leave this 5 star review for our Mortgage Advisor service, we really appreciate it.
5/5
GoogleRMS Morpeth found a buyer quickly for my property, and followed through keeping me informed throughout the process. It seemed a long time, but in fact was just under 3 months, which in the current climate was excellent. I wouldn’t hesitate to recommend them.
Thank you so much for the kind recommendation of our branch in Morpeth! We really appreciate you taking the time to leave this review.
5/5
TrustpilotOutstanding service & support from Blyth Team
Dawn & Alayna from the blyth team were absolutely fabulous throughout the entire process of selling our family home which was a family home for 58 years so a rather emotional time for all.
We are so thrilled to receive your 5 stars for RMS Blyth. Our team work tirelessly to get the sales over the line, especially Dawn who spends countless hours back and forth with solicitors. We want to thank you for choosing RMS to sell your precious home and for highlighting Dawn & Alayna to us. Best wishes, RMS.
5/5
GoogleGreat team to work with on the sale of my Dad’s home. Friendly but professional and gave regular updates. They also liaised with solicitors to ensure all was on track. I cannot fault any part of the process from valuation to completion.
Thank you Gillian for taking the time to leave this lovely five star review for RMS Morpeth, we really appreciate it!
5/5
TrustpilotBlyth office is awesome
The people are absolutely amazing. It's not often you find helpful people who genuinely care and go out of their way help, but Dawn from the Blyth office was incredible in sorting things for me with a very stressful and lengthy house purchase. I need 5 additional stars to give an accurate rating as it should be 10/10
Dear Ros, thank you for leaving our Blyth team and specifically Dawn 5 stars and a lovely review. We really hope the stress and time was worth it and you're making lots of happy memories in your new home!
5/5
GoogleThank you to the team in the Morpeth office for their professional service and help in selling the house. I was kept up to date and well informed throughout the sale. I thoroughly recommend them if you are looking for an estate agent.
Dear Sue, thank you so much for taking the time to leave this lovely review for RMS Morpeth and for your recommendation, we really appreciate it!
5/5
Trustpilotsimple and efficient
Gordon at RMS kept chasing 3 x commercial purchases I have recently completed. Communication was kept simple and honest with no nonsense. Will use again
Thank you Adrian for leaving such a great review for Gordon in our Commercial department. We really appreciate your recommendation.
5/5
GoogleSold our house quickly with Rook Matthews so happy with the service and so professional and so helpful I would definitely recommend them 100%
Dear Lorraine, thank you so much for taking the time to leave this 5 star review for our team in Morpeth, we really appreciate your kind words and your recommendation of our service.
5/5
TrustpilotFirst-time Buyer
Neil and the rest of the team at Rook Matthews Sayer in the Gosforth branch were superb in guiding me through my purchase as a first-time buyer. I was particularly assured by their advice on obtaining a suitable mortgage.
Thank you for taking the time to leave our Mortgage Advisor Neil and our Gosforth team a 5 star review, we really appreciate it!
5/5
TrustpilotThe Gosforth team are very helpful and …
The Gosforth team are very helpful and keep you posted and updated all the way from start to finish . Would highly recommend them and would definitely use them again if I was to sell.
Thank you so much for taking the time to leave this 5 star review for our team in RMS Gosforth. We really appreciate your recommendation.
5/5
GoogleHad a really good experience with all the staff when selling my mothers house & am now selling my own house through them too! They consulted and kept me informed throughout the process & were very helpful from start to finish.
Dear Catherine, thank you so much for such a lovely review for RMS Morpeth! We really appreciate you coming back to us.
5/5
TrustpilotThank you all!
I was delighted with RMS and how they supported us through the conveyancing process and how they kept us informed. Our mortgage advisor was fantastic and went above and beyond for us, thank you from the bottom of our hearts.
Thank you Laurie for taking the time to leave this 5 star review for us, we really appreciate it!
5/5
GoogleFirst class service, tremendous phots and sold our house very quickly. From initial offer top completion only took 9 weeks. Highly recommended
Dear Ian, thank you so much for taking the time to leave this lovely review for our team in Morpeth, we really appreciate your kind words and recommendation.
5/5
GoogleMichael Storey - brilliant communication, worked around times we were free, great honest advice. Will 100% use Michael again in the future.
Dear Gary, thank you so much for leaving Michael our Mortgage Advisor in RMS Morpeth this great 5 star review. We really appreciate it!
5/5
TrustpilotHouse Purchase
House PurchaseSian and Shannon at the Ponteland brach were brilliant. Our house purchase was stressful, to say the least at times. They were both brilliant at communicating with all involved parties, keeping us informed and getting the house sale over the line. Can't thank them both enough. Outstanding service.
5/5
TrustpilotBrilliant estate agents!!
I bought my first home through rook Matthews sayer blyth and the whole team were brilliant, I also used their in house mortgage advisor who was equally brilliant. We have also just sold our home and again used rook Matthews sayer again and the whole process couldn’t of been nicer. My house sold within 9 days!! Brilliant estate agents and very helpful and friendly customer service x
Dear Julia, Thank you for taking the time to write such a thoughtful review, we have very much enjoyed reading it. We're very happy you were able to find a buyer within 9 days, that's brilliant. Thank you for the 5 stars too! Good luck.
5/5
TrustpilotRMS Blyth office
Blyth office were very quick and professional in handling the sale of our house and the initial feedback was great. Just slightly disappointed that we had to chase at one stage to find out why things appeared to have slowed down. Would have preferred absolute clarity on "cash buyer's status". All worked out in the end and happy with outcome.
Dear Stewart, thank you for taking the time to leave our Blyth branch 5*s and write some lovely words. We are very pleased to have been able to find you a buyer and at a price you are happy with. Regarding the confusion, we are sorry for the misunderstanding and are very pleased with the happy outcome for all involved. Many thanks!
5/5
GoogleRook Matthew Sayer Morpeth branch handled the sale of our house in a professional manner.Throughout the marketing process all staff were friendly courteous and knowledgeable.They answered our queries promptly and kept us up to date in a timely manner.
Dear Judith, we're so grateful you took the time to leave this review for RMS, thank you so much.
5/5
TrustpilotI could talk to them on the phone about…
I could talk to them on the phone about the sale of the house and they were very helpful. I would use them again.
Thank you for leaving us a fantastic 5 star review Sandra! We're so pleased to know that you felt supported throughout your sale.
5/5
TrustpilotFenham Branch
Fenham Branch, the whole team are absolutely first class! Steven Parker especially went above and beyond at every opportunity, admirably supported by his close nit team. Outstanding communication from everyone in branch at all times, especially good at keeping in touch with solicitors, vendors and purchases, keeping everyone in the loop. Thank you! Warmest Wishes, Rebecca, Charlotte and David Hood
Dear Charlotte, thank you very much for taking the time to leave such a kind review for Steven, our branch manager and the rest of our Fenham team. We're so glad they were able to help secure completion for you. We really hope you're happy in your new home!
5/5
GoogleExcellent service from start to finish. Well informed, efficient and helpful during a long and complicated move. I thoroughly recommend them.
Dear Elaine, thank you so much for taking the time to leave a 5 star review for RMS Morpeth we really appreciate your recommendation and kind words towards our team.
5/5
TrustpilotExcelled again!
Excelled again!Alistair Bowman my financial adviser from RMS has excelled in making my remortgage stress free and got me an amazing deal. He promptly contacted me and kept me informed of every step. I can not recommend him enough. Thank you.
Dear Caroline, thank you so much for taking the time to leave this lovely review for our mortgage advisor Alistair. We really appreciate you taking the time to recommend him.
5/5
TrustpilotFirst class service
From our first contact i had total trust in the RMS team they were always helpful, prompt, reliable and professional I cannot fault them at all
Thank you so much Mandy for leaving us a fantastic 5 star rating!
5/5
TrustpilotFantastic
Absolutely cannot fault Julie and all the team at RMS in Ryton. They kept us updated at every step and really helped us when it came to chasing down solicitors on both sides. So friendly and professional, really put us at ease when we felt like the whole thing was falling apart at times.Thankyou so much
Dear James, thank you for writing lovely words regarding Julie and the rest of the Ryton team. We're glad they were there to support you and help get the sale over the finish line. Thank you again!
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