Trusted Agent profile · Morley · West Yorkshire
Verified
★★★★★
598 reviews across 2 platforms
1 Windsor Court, Morley, West Yorkshire, LS27 9BG
Part of Reeds Rains Favsco 23, see every office.
Reeds's office in Morley, West Yorkshire, at 1 Windsor Court, is rated 4.6 out of 5 across 598 reviews on two platforms, including 595 Google reviews rated 4.6.
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Every review we hold for the Morley office, from every platform, shown as written. First names only.
5/5
GoogleRachel Clark at Reeds Rain was brilliant, I can’t thank her enough for being my contact there and keeping me posted throughout the process and without her help it would have been much more stressful than it was. Thanks again Rachel.
Thank you for your kind words and it was my pleasure to deal with you and help you through the process of selling your home. Take care Rachel at Reeds Rains
5/5
GoogleRachel From Reeds Rains Morley went above and beyond what was asked of her. Nothing was ever too much trouble. In constant communication with me. She was a great help!!!
Thank you Paulina for your excellent review, we are always glad to hear positive feedback about our team at Reeds Rains Morley. Kind Regards Tracey and all the Team
1/5
GoogleWoodkirk gardens price £170000 After purchasing a haulage yard in next street , I decided to put a cash offer in on this property , to be told other buyers have to view it first to make it fair , ok fine can see the point in that , ring back day after viewing to be told it’s had been sold , now how’s that fair , because of location I was willing to go to £180000 , so apart from me losing the house because of some porkys been told , the seller may have lost extra £10000 , depending on what it actually sold for , moral of the story is stick to your word & give everyone a chance , need less to say won’t be looking on their website again
We are sorry that you missed out on this property. We did offer you the opportunity to view but unfortunately you were unavailable. On this occasion our vendor received an offer that they were happy with and instructed us to accept the offer and remove the property from the market. As already advised should the sale not proceed as previously discussed we will be in touch.
5/5
GoogleWe had an absolutely amazing experience with the staff at Reeds Rains, Ellena especially in the transition into our new home. She was so kind, there for anything and everything we needed and was super super helpful throughout making the whole process easy:) Would definitely recommend reeds rains to everyone!
5/5
GoogleThanks to Michelle from the sales team for all her hard work on our recent sale. Also a mention for Jamie from the letting team who has always being professional and helpful when dealing with out property rental.
Thank you Ryan for such a fantastic review, both Michelle and Jamie worked together to ensure they got you over the finishing post, they wish you all the best for the future.
5/5
GoogleI had a great experience with Reeds Rain, estate agent, they made my application and moving in process smooth and easy. Ellena the property manager is so wonderful and friendly. Even when the process was getting complicated, she always find a solution to help out. I really appreciate all your effort. Thank you very much.
5/5
GoogleReeds Rains were professional from valuation to completion. Michael Sutcliffe has been extremely helpful and courteous, keeping us informed promptly of updates throughout our sale. Very good service.
Thank you Amanda for your excellent review about Michael and our team at Reeds Rains Morley. We will be certain to pass on the kind words to Michael. Kind Regards Tracey
5/5
GoogleTanya Brocksom at Morley Reeds Rains has given great service with her friendly, helpful and professional 'can do' attitude. She has maintained regular contact and kept us up to date with rental proceedings. Many thanks Tanya.
Thank you for the amazing review Tim, as always was a pleasure working with you finding you great tenants for your property.
5/5
GoogleJenna is an absolute superstar! She has been attentive and made sure any queries have been answered straight away whilst we are buying our new home. The whole team at morley have been great in providing information and updates when ever we have needed them. I feel like this whole process would of been impossible without them, outstanding service would absolutely recommend for anyone buying or selling a home!
5/5
GoogleI'm looking to rent a property and having already tried one agents who weren't very helpful at all I decided to try Your move. Jamie has been super amazing and hoping to view some houses very soon.
Thank you for your kind feedback, we have you booked in for a few of our houses, fingers crossed one is perfect for you.
1/5
GoogleBe very careful of helping family members with deposits for rental through this company. I paid deposit to help out and staff member took payment over the phone. But also took 2 additional payments to zero deposit company. No information given to me about these payments or the fact that my card details would be kept. 8 months later 800 was taken from my bank account by zero deposits. A secret clause apparently allows them to use 3rd party card details to pay any rent arrears. Also zero deposit then issued a ccj to tenant to reclaim money owed a second time. Don't make any payments over the phone they do not delete card details as I had requested. In addition the zero deposit correspondence I now have a copy of is lengthy and the small paragraph dealing with using third party debit cards is only an an additional appendix.
Hello Pauline, We are extremely sorry that you find yourself in the situation you raised with us but we must state that there are absolutely no secret clauses anywhere within our agreements or within the agreements of ZDG. Further to your recent correspondence with our area lettings director, we have investigated the circumstances and have responded to you accordingly. Please feel free to contact the Area Letting Director if you would like to discuss this in more detail. Kind regards, Reeds Rains Morley
5/5
GoogleAbsolutely outstanding service from the team at your move Morley. Great communication from start to finish and i got a fantastic price for my property. Thanks to Joanne Barlow and Michelle Mcdermot and everyone involved!
Thank you so much for your lovely review, we strive to give good customer service so it's good to hear we delivered for you. We wish you all the best in your new rental property.
5/5
GoogleSurprisingly helpful and friendly branch. Highly recommend the Morley Branch of Reeds Rains. Rachel Clark was exceptionally wonderful, very thorough and patient with our requests. Cairn the branch manager was also very knowledgeable and courteous. Exceptional team.
Thank you so much for leaving the review. So glad you were happy with the service. Rachel & Cairn, Reeds Rains Morley
1/5
GoogleRented a property through your move Morley 3 years ago for 6 month and since that date have received regular text messages about power to the flat being out and emails texts and calls about boiler issues and maintenance to the flat. It something that should have been sorted when I left the property if I was dealing with a professional letting company which im clearly not. I have just called the branch for a 3rd time to ask them to sort this and the obviously young and in experienced at dealing with customers boy I spoke to was so rude I felt this was a deserved review. He interrupted me mid conversation to say 'if you let me get a word in'.......(same i was still explaining, key is to wait until I have finished talking hun and then reply.) And then slammed the phone down. Very very unprofessional. Didn't get his name as he never said it. Will not be using your move ever again and won't recommend to anyone else. Maybe send your staff on a course how to deal with customers in a polite manner unfortunately we are not all born with these skills.
We apologise that the insurance company was contacting you regarding your previous residents and we can confirm that details have now been amended with the new tenants contact details so you should no longer receive any further correspondence from them. If for any reason you do, please advise and we can speak with them again on your behalf. We are also sorry to hear that you feel you had a bad service from ourselves and if you wish to discuss anything further, please do not hesitate to contact myself. Thank you Amy Broadbent, Branch Manager.
5/5
GoogleFantastic service YourMove Morley office, especially Michelle, we want to give her a 5 star for her service,she was very much helpful all the way of our buying process, almost everyday she used to call our solicitor to know progress and made is fast. And all the staff were very much friendly, approachable and helpful. So I recommend your-move, they will give a great moving experience. Love you all
5/5
GoogleI cannot recommend Reeds Rains enough. They supported us all the way until we moved into our new home. Special mention to Michael S, who did his best to keep us constantly informed. 5 years to you
5/5
GoogleReally good service and thanks to Tanya Brocksom . Lovley lady very helpful and helped me get a flat . When I was living in hotels for 2 months . Thank you Tanya x
Happy to be able to assist you James. Thanks for you kind words. Tanya
5/5
GoogleI have dealt with Michael Thompson at yourmove morley and just find his communication and organisational skills exceptional. Everything moves very fluidly when he is involved. This is very unusual in this day and age.
As a customer who we have dealt with for many years, we really value this feedback! Thank you so much and our relationship keep getting stronger and stronger., Thank you.
5/5
GoogleFantastic service YourMove Morley office, especially Michelle, we want to give her a 5 star for her service,she was very much helpful all the way of our buying process, almost everyday she used to call our solicitor to know progress and made is fast. And all the staff were very much friendly, approachable and helpful. So I recommend your-move, they will give a great moving experience. Love you all
5/5
GoogleI cannot say much about Your Move apart from WOW - fantastic negotiators, especially Michelle Mcdermott, there was times I nearly lost my purchase but she kept it all together. Very pleased with them.
Michelle is so pleased she helped you purchase your dream home and all the effort was certainly worth it. Thanks for your kind review.
5/5
GoogleExcellent customer service from making the application, through the whole process up to recieving the keys to our property. Tanya Brockton and Jeanette Gregory were absolute stars and a credit to Reeds Rains.
Thank you for taking the time to leave us a fantastic review, it was a pleasure helping you and Demi move into your new home. Tanya and the Team at Reeds Rains
5/5
GoogleWhat a wonderful office! Although very busy, Rachel was very helpful and knowledgeable. She certainly knows her stuff and was able to help with all my queries. Well done and definite 5 Stars
Thank you so much for leaving the review. Much appreciated. Always happy to help. Many thanks, Rachel - Reeds Rains.
5/5
GoogleVery friendly and professional service. Quick and constant updates on the process. Easy to use and follow site for references, status and payment.
Thankyou for your positive feedback and review! We are happy that we could assist you throughout your move in process!
5/5
GoogleI am impressed at the service I received whilst looking for a property. Joanne Barlow kept me informed with new properties coming up for sale. Plus also helped me with a mortgage! Highly recommended@
We appreciate all good feedback and glad we could help you with a mortgage, good luck in your new home
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