Trusted Agent profile · Morley · West Yorkshire

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Reeds Rains, Morley reviews

4.6

★★★★★ Excellent

591 reviews across 2 platforms

1 Windsor Court, Morley, West Yorkshire, LS27 9BG

Part of Reeds Rains Favsco 23, see every office.

Reeds's office in Morley, West Yorkshire, at 1 Windsor Court, is rated 4.6 out of 5 across 591 reviews on two platforms, including 588 Google reviews rated 4.6.

Google logo

4.6 / 5

588

Reviews on Google

This office

Facebook logo

5.0 / 5

3

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Morley office, from every platform, shown as written. First names only.

5/5

Google

Just wanted to say thank you to Joanne Barlow who we've dealt with on a number of occasions who has helped us to secure our dream home. Thank you we'll definitely recommend you.

Linda · 29 July 2019

Agent replied

Thank you for your 5* review of Joanne she is always happy to go above and beyond to help her customers.

5/5

Google

I have just collected my keys for my new home and have been impressed with the service at Your Move, Joanne has been so helpful throughout the process. Great service by all.

Lewis · 1 October 2019

Agent replied

Thank you so much for your kind review - we strive to provide the best service we can and it's always nice to hear such good reports.

5/5

Google

Excellent team thank you all for a professional service. In addtion I would like to thank Tanya for the going the extra mile and always being helpful a real asset to the team.

Harbans · 19 January 2019

Agent replied · 18 January 2024

Many thanks for your kind review Harbans, it was a pleasure working with you. Kind regards, Tanya, Reeds Rains Morley

5/5

Google

Rachel was always happy to help and assist and gave me correct and concise information. Gave me regular updates to the progress of the sale. Her manner was always cheerful and business like.

Martin · 19 January 2019

Agent replied · 18 January 2024

Thank you for your feedback Martin. We're always happy to help. Take care. Kind regards, Rachel and the Team at Morley.

5/5

Google

We used Reed Rains for our first mortgage and they were great. We had one house fall through (due to the seller) and completed on another. During the whole process (particularly through the problems of the seller pulling out) Scott Yule and his team were reassuring and even managed to recover some of the costs that we wouldn't normally have been able to recover. Highly recommend.

Luke · 19 January 2018

5/5

Google

Called to enquire about a property to let, and was impressed with how knowledgable the staff were of the local area. Nadia was very friendly and was an overall good experience.

Mouafak · 12 November 2019

Agent replied

Nadia is a new member of our team and it's fantastic to know she is already making her mark, thank you for your lovely comments.

5/5

Google

dealt with charlotte whilst trying to look for a house and she was amazing at helping us when we needed it :) personally rang us when the house he wanted went back on the market, we really appreciate her going out of her way to help us find a new home! Very professional and helpful throughout the whole process! Definitely made it much easier! Definitely recommend to everyone :)PositiveResponsiveness, Quality, Professionalism, Value

Jordan · 25 August 2021

Agent replied · 18 January 2024

Thanks Jordan for you kind words. All the best for the future in your new home. Regards Charlotte

5/5

Google

I was very impressed with the service provided. The agents were friendly, responsive to my requests and kept me informed at each step of the process - Rachel was amazing!!

Pascale · 19 January 2020

Agent replied · 18 January 2024

Pascale, Many thanks for leaving such a nice review. Was my pleasure to help you and trust that Daniel will be really happy in the new house. Rachel - Reeds Rains

5/5

Google

Tanya Brocksom was exceptional at helping me move in my new home! Really appreciate all the help i was given, excellent customer service, friendly and helpful through my entire application!

Maddison · 19 January 2020

Agent replied · 18 January 2024

Thank you for the lovely review Maddison, I am glad I could help you get into your first home for you and your baby. Tanya

5/5

Google

Thank you Charlotte for all your help and for providing an excellent service during the sale of our property. We would not hesitate to recommend yours or Reeds Rains services

Elaine · 19 January 2020

Agent replied · 18 January 2024

Elaine, thank you for my review on your further recent purchase. Always happy to help. Hope all goes well with this new project. Many thanks Rachel Clark

5/5

Google

We found the service from the outset (Cairn) to be very professional and the whole Team (Danni, Hollie, Rachel, Tracey and Chris) couldn't have been any more helpful, especially when 'offers' had been accepted on both our sale and prospective purchase. Of particular mention must be the exemplary effort made by Danni who proved extremely proactive and effective by speaking to all parties in the chain thereby providing a very necessary 'link'. Danni certainly made a huge contribution to the success of the final outcome and is a credit to both herself and Reeds Rains.

Phill · 19 January 2019

Agent replied · 18 January 2024

Its been a pleasure working for you and your family. Best wishes to you all in your lovely new home. Kind regards, Reeds Rains Morley

5/5

Google

Reeds rains were brilliant at selling my home. Thank you Danni for all your hard work, dedication and professionalism in selling my house. Reeds rains is very much highly recommended. Thanks again

Osman · 19 January 2019

Agent replied · 18 January 2024

So pleased we managed to help you move on with your plans. If you ever need anything in the future you know where we are. Danni

5/5

Google

My wife and I (Michael Lapping) recently sold our house but were having problems finding a suitable property to buy as were looking for something a bit quirky. Danni couldn't have been more helpful. As soon as any suitable properties came on the market Danni contacted us and showed us around and dealt with all the negotiating. Even though we were checking out properties with every local estate agents Danni eventually found just what we were looking for and again dealt with all the negotiating at every level. Excellent service all around.

Anth · 19 January 2019

Agent replied · 18 January 2024

Glad we managed to find you a lovely home. If you ever need anything in the future you know where we are. All the best, Reeds Rains Morley

5/5

Google

Scott Yule helped me with my mortgage. Scott has stayed in touch and chases things up for me which is a great touch. Would highly recommend scott :) thanks so much!! Also Rachel has been absolutely fantastic. Always reassuring and so helpful. I am still in the process of buying but have daily updates from.rachel via email or phone. Thanks so much Scott and Rachel

Stacey · 19 January 2018

1/5

Google

These people don’t know how to communicate. I’ve been 13 days and counting without hot water and i have a 15 week old baby!!! the find every excuse under the sun, none of which make any logical sense, as to why they cant make emergency repairs fast enough. a plumber said it was dangerous and could set alight, they tried to shut me down and say it isn’t accurate, but guess what happened this morning? smoke bellowing into my newborns face!!!! smoke alarm wasnt working too!! the fire brigade came and confirmed the property is entirely unsafe, which i knew a week ago but the agency WOULDNT LISTEN. 13 days to get someone out to “attempt” to fix the hot water. leaks all over the place, main bedroom completely sodden, radiator not working at all in the main bedroom. this property was NOT CHECKED properly before renting out. appalling service, the worst i have ever come across

Jamilah · 19 December 2023

5/5

Google

Good advice given. Professional staff. Excellent communication. Very proactive. Kept all parties up to date. Kept their fingers on the pulse during a protracted sale. Thank you to Danni in particular.

Pam · 19 January 2019

Agent replied · 18 January 2024

Thank you for your kind words. Hope you're both happy in your new home. Take care, Danni and the team at Reeds Rains.

5/5

Google

Dealt with Tanya who helped me sort out my application. She was fantastic and really on the ball. Would highly recommend dealing with Reeds Rains. Thanks again for your help.

Chanelle · 19 January 2019

Agent replied · 18 January 2024

Thank you Chanelle it was a pleasure dealing with you and i hope you will be very happy in your new home. Tanya

1/5

Google

The team is highly unprofessional and poorly managed, and a clear lack of communication is evident. Initially, they scheduled an appointment for a specific day. However, when I didn't receive any call or message on that day, I had to contact them. They informed me that there would be no viewing that day and rescheduled a new viewing appointment, which I confirmed for a different day and time. When I arrived at the property at the specified time slot, I found no one there. After calling the team, they instructed me to wait at the property, promising that someone would arrive to assist with the viewing. Yet, after waiting for 15-20 minutes with no sign of anyone, I had to call them again. This time, they informed me that no one was coming because their colleagues had gone to another property for a viewing appointment, and I was considered late. When I presented them with call logs as proof of my presence at the property at the specified time and that no one from the team had shown up, the agent suddenly became rude and began manipulating the timeline and their responses. It was only after countering with the facts that I realized the agent had abruptly ended the call.

Pankaj · 19 November 2023

5/5

Google

I've just bought a property through Your Move and I was very impressed with the service they provided, especially Joanne Barlow, who held my hand throughout the process.

Lynn · 17 October 2019

Agent replied

Here at Your Move we aim to make the process of buying and selling a home as seamless as possible, Joanne aims to help and assist as much as she can to ensure things move smoothly through to completion so thank you for your kind review.

5/5

Google

Massive thank you to Rachel as if it was not for her our move would not have happened so helpful and professional at all times Thank You.

Paul · 19 January 2020

Agent replied · 18 January 2024

Thank you so much for leaving a review - so pleased that you were happy with everything. Rachel - Reeds Rains

5/5

Google

Jeanette was really friendly and helpful after a few hiccups, the service was great and she always kept me updated, gladly go back to Jeanette for anything

Dawn · 19 January 2020

Agent replied · 18 January 2024

Thank you Dawn it was a pleasure dealing with you. Kind regards Jeanette.

5/5

Google

Excellent service and communication, Rachel is fantastic! Very professional service throughout. Came across some unforeseen problems which Rachel communicated very well. Rachel couldn’t have done any more.

Daniel · 19 January 2020

Agent replied · 18 January 2024

Thank you for such a positive review - it was my pleasure to help. Rachel - Reeds Rains

5/5

Google

Would like to say Danni Dickinson is a pleasure to deal with we had and 8 week deadline to complete and she worked extremely hard to make this happen. Thanks again

Joel · 19 January 2017

Agent replied · 18 January 2024

Hi Joel, So glad that we got you there in the end. I hope you've settled in. All the best. Tracey and all the Team at Reeds Rains Morley

5/5

Google

I've just bought a property through Your Move and Joanne Barlow was brilliant, she helped me every step of the way - will be recommending to friends.

Naem · 3 December 2019

Agent replied

Thank you for taking the time to add your google review, we're pleased you were happy with the service provided and wish you all the best in your new home.

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