5/5
GoogleTanya was a dream to deal with she helped find a place and the process was painless
Agent replied · 13 June 2024
Thank you Kay.
Trusted Agent profile · Morley
DPSH Morley reviews
★★★★★
389 reviews across 2 platforms
Morley, LS27 9QA
DPSH's office in Morley, at Morley, is rated 4.7 out of 5 across 389 reviews on two platforms, including 383 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. DPSH hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Morley.
Awards
The Trusted Agent 2026 results for DPSH, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Morley office, from every platform, shown as written. First names only.
Google5/5
GoogleTanya was amazing from start to finish. Kept us well informed all the way through the process.
Agent replied · 13 June 2024
Thank you Caitlin!
5/5
GoogleNice and easy process, kept me updated throughout, special mention to Elliott and Dom, will definitely use again (if I ever sell a house again!) Cheers lads
Agent replied · 13 June 2024
Thank you for taking the time to provide feedback on your experience in dealing with Dan Pearce Sells Homes. Your positive feedback will be passed on to Dom and Elliot. Wishing you all the best in your new home.
5/5
GoogleMy viewing today was with Tanya and she was great! Due to Covid and the restrictions that come with it the viewing was was a little different to the one to one show arounds I’ve had in the past. She met me outside of the property and handed me the keys so I could go and take a look around the property myself. Once I’d finished she was waiting for me and was able to answer all the questions I had on not just the property itself but the area also. Couldn’t have asked for a better viewing given the Covid related circumstances!PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Thank you for your positive review Lerato.
5/5
GoogleI had a few agents round to value my house, all of which seemed very pushy. When a agent from Dan Pearce came to value my house I felt comfortable, reassured & excited about putting my house on the market. I decided to use Dan Pearce to market my house & I am so glad I did! The whole process was smooth & every member of the team I dealt with were professional, polite & prompt. Highly recommend using this agent. Thank you XxPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 13 June 2024
Thank you for taking the time to post a review, Sarah. Feedback from our clients is always appreciated and we are thrilled to hear that you have had a positive journey with us. Wishing you all the best in your new home.
5/5
GoogleJust found a rental in Morley with Dan Pearce. Tanja has been nothing but professional and extremely responsive with any queries I had, completely putting my mind at rest. Thank you Tanja!PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Thank you for your positive feedback Claire. We appreciate the 5 stars.
5/5
GoogleTanya Brocksom was a sweetheart and I want to say think you for everything you have done for me thanks for understanding me thanks, love ❤️
Agent replied · 13 June 2024
We appreciate you taking the time to provide a review.
5/5
GoogleBrilliant, much better thank the last letting agent that we used in Morley, Tanya is so helpful and approachable, defo use again ,Andy ( landlord )
Agent replied · 13 June 2024
We value your review and the 5 stars. Thanks so much!
5/5
GoogleI would highly recommend Tanya the Lettings manager, she has been brilliant, very professional and helpful. Tanya has made our first experience of letting a property stress free.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 26 August 2024
We appreciate you taking the time to post a review. Thanks for the positive feedback on the quality service Tanya has provided. Wishing you all the best.
1/5
GoogleI'm left speechless by their lazy, arrogant incompetence. Go elsewhere if you want to sell your home or are looking to buy a house. I called them, as a first time buyer, to view a house for sale. They took my details and said they would call the vendor to arrange a viewing with them. They didn't call back. But because I had previous poor lack of service from them, I took it upon myself to visit the house that evening, on the off chance the vendor would be in and might let me view he property. Which they were and they did. I informed the vendor I had called DPSH for a viewing, to which they were surprised because DPSH hadn't called him to arrange a viewing.
Agent replied · 13 June 2024
Hi Mr. Thorn, Many thanks for taking the time to leave a review. It is standard procedure for Dan Pearce to look into each and every part of feedback provided by all customers and non-customers. It is also standard procedure to apologies and say sorry if/when a customer or non-customer is not happy with the experience they have had with Dan Pearce sells homes. It is on our records that your attempt to arrange a viewing failed and although the team tried to contact the seller without success you decided to take it upon yourself to knock on the sellers door unarranged and uninvited. Although we do understand the desires of people looking to buy, this is not an action that is welcomed by the seller or any estate agent representing the owner of the property. Over the last 3 months we have been instructed by government to conduct viewings with strict measures put in place to protect the wellbeing of all property owners, and to give them peace of mind. Knocking on the door of any member of the public’s homes and taking this procedure into your own hands is not good practice and in no way do we condone it. The return to business throughout June saw Dan Pearce sells homes carry out over 1,200 viewings under the new guidelines and due to this our office has experienced an influx of calls from people not only wanting to arrange viewings but bring their houses to market. We accept and value all feedback and where possible Dan Pearce sells homes takes key points into consideration to improve the company. The team have been notified and we extend our apologies for being very busy at this time. Although we accept you are not pleased at missing out on the viewing we hope you stay safe and well in these uncertain times. Dan Pearce sells homes.
1/5
GoogleWe booked a viewing, and between our booking and view date the property got sold. Noone bothered to let us know. We were waiting at the property for half an hour before we gave up. No courtesy call whatsoever- in my view, extremely irresponsible and unprofessional. Second viewing, different house, we were 5 minutes late. The estate agent, (name began with L), said that given we were late, we couldn't view the property for more than 3 minutes. They said they didn't have our phone number....yet we confirmed our booking over mobile the day before. Shocking. Edit: Thanks for following up, however my viewing in question was not today. However, good to know the Covid restrictions in place. Also I viewed a property with no response over a month ago.NegativeResponsiveness, Professionalism
Agent replied · 13 June 2024
Hello Sabrina, I have looked into this and spoken to the agent. I can see from the system your viewing was booked in for 10:30, however you didn't show for the viewing until 10:45 when the agent was leaving for her next appointment. Out of generosity, our agent let you into the property regardless of her tight schedule. Due to COVID guidelines, viewings are limited to 10 minutes per slot and everyone is allocated their own appointment time to avoid customer cross overs. All new COVID guidelines and restrictions are outlined to you on your appointment confirmation email. Due to these guidelines, our agents can not be held responsible for customers being late to appointments and not having the chance to view. The property in question did get marked as sold late last night, but as we couldn't give you sufficient notice of the cancellation we thought it was only fair to honour our word and meet you at the property at the agreed time.
3/5
GoogleOverall service was OK, Once the house was under offer communication from the office was generally from a different person on each occasion unless I called in and specifically requested somebody I knew. At some points during the process I felt like the agents were working for the buyers and not myself as I was being pushed to consider or accommodate additional viewings despite providing very specific personal information of why this could not happen in the middle of a pandemic. A few additional topics came up that required some facilitation and discussion and again it seemed rather then work on behalf of myself as gatekeepers I was receiving questions from the buyer that could have been handled without my input. On the day I handed my keys in, a pretty big day when selling a house the staff were eating and I was not greeted in anyway I almost felt like I was interrupting something. I was told to simply leave my keys and that was it. No congratulations or thankyou which left quite a sour taste in my mouth and nothing since (apart from a feedback request) All in all the house sold so I am please but I felt more could have been done in terms of support and considering the fact the house sold in 1 day and I still have not had a thankyou from anybody its pretty disappointing!
Agent replied · 13 June 2024
Thank you for taking the time to review your experience with us. We value your feedback and honesty. We regularly review our feedback to use it as a stepping stone to improve the service we provide. We can only improve by viewing the customer experience through the eyes of our valued clients.
5/5
GoogleI would have no hesitation in recommending Dan Pearce and his colleagues. They sold our house really quickly and for the a price that we were very happy with. The staff are very responsive and are proactive in dealing with issues that may arise. DPSH were able to arrange lots of viewings resulting in genuine offers which ultimately led to an offer being accepted within a week. If you want to sell your house quickly then get in touch with them. Our house was valued, photographed and listed within a day. I couldn't have asked for any more from the staff and wish them all the best with their growing business.
Agent replied · 13 June 2024
Hi Tom, thanks for your kind words! It means a lot to me & the team! Thank you for trusting us with the sale of your home. Please let us know if we can help again in the future. All the best - Charlotte.
1/5
GoogleAbsolutely disgusting service..there rental team keeps doing promises which they can’t fulfil. I would give less than 1 star if I could..They take decisions without informing the landlord about the property and then send you a massive bill, deduct the money out of the rent and then put the phone down on landlord as not capable of giving an explanation..Absolutely stinking behaviour and full of unprofessionals..WARNING don’t make same mistakes as us 😡
Agent replied · 13 June 2024
Hello Ruchi, Thank you for taking the time to write a review relating to the charge of £140 for electrical works. The work was required as a matter of urgency due to the property being deemed unsafe to live in by the certified electrician. As you are well aware, this is not the first time that the tenant has suffered at the hands of their landlord. Previously, work needed to be carried out on the heating system as your tenant was without hot water and heating. There were also water leaks which needed fixing. This work also came at a cost to you, which you didn’t want to pay for. The actions of a landlord are to make the property inhabited by a tenant, liveable and comfortable. The upkeep of the property, and any costs which are incurred, lie solely at the feet of the landlord(s)/property owner(s). Your previous tenant in this property moved out after 1 month, stating that you was hounding and stalking them. Your new tenant has reported back to Dan Pearce Sells Homes that they have seen you outside the house, and that they feel very uncomfortable about this. As an estate agent, representing landlords and tenants respectively, it is our duty to help and assist both parties, making sure that there is a workable and comfortable relationship between each person involved in the rental agreement. As a highly reputable company with a professional and knowledgable workforce, we pride ourselves in customer relations. There are times when calls have to be ended in a professional manner due to aggressive behaviour towards members of our team. This does not happen by way of hanging up on individuals without a warning that they are going to have to end the call. On a day-to-day basis, the employees at Dan Pearce Sells Homes take hundreds of inbound calls. Making sure that all calls/customers are spoken to, and listened to, with the upmost respect. Our team of individuals are trained to work with people, and are trained to specifically help customers through the stresses of buying, selling, renting or letting houses. The Dan Pearce Team
5/5
GoogleThey were always very quick to respond. Almost always picked up the phone. Very fast and efficient service. Clearly value their customers. Information provided was always clear.
Agent replied · 26 April 2025
Thank you for your great words Nooruddeen, and thank you for the 5 stars. If you need anything you know where we are. All the best for the future :)
5/5
GoogleGreat to deal with. Tanya was brilliant throughout. She was easy to get hold of when I needed to ask questions and always happy to help. Top class!PositiveResponsiveness, Quality, Professionalism
Agent replied · 13 June 2024
We appreciate the feedback. Thank you for your review.
5/5
GoogleCharlotte was always helpful throughout the purchase of the property through Dan Pearce, and kept us updated with the relevant information. Nothing was too much trouble and always cheerfulPositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Thank you for your review and feedback Mark. Charlotte is a real asset to our team and always goes out of her way to provide a quality service.
5/5
GoogleTanya was fantastic, would highly recommend her to deal with anything you need 10/10
Agent replied · 13 June 2024
Thanks for using DPSH!
5/5
GoogleINCREDIBLE service from start to finish with these guys. Dom was the lead on our house move and couldn't do enough. He and all the team went a I've and beyond, even down to chasing our solicitors, plus getting us back on the market when the first buyer fell through. Couldn't recommend them enough. Thanks Guys!
5/5
GoogleVery good communication and lovely people to work with. Would recommend.
Agent replied · 23 September 2025
Hello Diane and many thanks for your great review. May I say, you have had the patience of a saint, you have recognised and embraced the amount of time it took to find the right buyer. You yourself deserve a 5 star review for being an absolutely brilliant person. Thank you so much for being our customer, and thank you so much for being amazing, The whole team at DPSH.
5/5
GoogleWould highly recommend DPSH. Dealt with them on a number of sales now, most recently with James. Their customer service proceeds any other estate agents. They always return your calls, keep all parties updated regularly and go above and beyond to assist with viewings and sales. Thank you for your help James! Andrew
Agent replied · 13 June 2024
Many thanks for your review Rebecca, this made James' day yesterday and as a company we are thrilled that your experience with us has been positive. Customer service and communication is everything that we focus on from minute one of every new working day. On behalf of everyone here at DPSH, thank you.
5/5
GooglePurchased and rented a property through Dan Pearce, excellent on both accounts. I would recommend both if you are looking to purchase a home or let it out. I only used the tenant finder service, i received the rent i desired both Tanya & Laura were very efficient at handling any queries that came up.
5/5
GoogleAfter having to deal with a lease extension & multiple hurdles DPSH has tackled this head on and got it over the line! Charlotte was really helpful! Highly recommended!PositiveProfessionalism
Agent replied · 13 June 2024
Hey Jamie - thanks for your review. Hope you're all settled into your new home :-) All the best for the future - Charlotte.
5/5
Googlefirst time buyer bought a property from Dan Pearce estate agency and was introduced to Ryan Botha from Blue Crocodile. the most helpful, professional, caring and easy to talk to mortgage advisor you will find. made the whole process so simple and easy from start to finish and took all the stresses out for us. very responsive whenever we needed a question answering or query. would highly recommend him 5 STAR customer service *****PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 13 June 2024
Thank you for your 5 star review. We appreciate your feedback and the time you have taken to post it.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about DPSH Morley
Has DPSH won any awards?
Yes. In The Trusted Agent 2026 awards: DPSH, Morley won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. DPSH hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Morley.
