Trusted Agent profile · Morecambe Road
★★★★★
224 reviews across 1 platform
101 Riversway House, Morecambe Road, LA1 2RX
Lancastrian Estates's office in Morecambe Road, at 101 Riversway House, is rated 4.7 out of 5 across 224 reviews on 1 platform, including 224 Google reviews rated 4.7.
Every review we hold for the Morecambe Road office, from every platform, shown as written. First names only.
5/5
GoogleHoward did a super job for us, always did what he said he would, he sold our house on the first viewing, with no issues whatsoever. The whole process was followed up by Kerry who was so professional. I would certainly recommend Lancastrian Estates
5/5
GoogleCan’t fault the service we received from beginning to end. Would highly recommend Lancastrian estate agents who is looking for a professional, responsive and value for money service.PositiveResponsiveness, Value
Thank you for your kind words. Wishing you all the very best in your new home.
5/5
GoogleGreat team and even in these difficult times, I was kept informed and made aware of what was going on. Would recommendPositiveResponsiveness, Quality, Professionalism, Value
We are so pleased the sale went through swiftly for you.
2/5
GoogleVery poor service, I enquired about a property, I was told we will call you back, this never happened.
Hi Caroline, i'm really sorry to hear this. This is along way away from the service that we provide and i am disappointed that you didn't recieve the call you required. Please can you email me some more information so that I can try and find out what has happened? kevin.robinson@lancastrianestates.co.uk. Of you could email me some more information, like the person you spoke to, the property that you enquired on, and a contact number, then I will get this sorted for you. Kevin
5/5
GoogleLancastrian Estates were great to work with. From start to finish they acted professionally and with integrity.PositiveQuality
I am glad the sale went through swiftly for you all and I hope you enjoy your new home.
5/5
GoogleAll my dealings with Kerry, and her colleagues, were great. She was all of the above and a pleasure to deal with.PositiveResponsiveness, Quality, Professionalism
Thank you & I hope you are very happy in your new home.
5/5
GoogleWe sold our house through Lancastrian Estates and would recommend them to anyone! They were friendly, responsive and efficient throughout the entire process.PositiveResponsiveness, Professionalism
Thank you, we hope you are very happy in your new home.
5/5
GoogleExcellent service from start to finish. Kept us in the loop every step of the way, nothing was too much trouble. We would highly recommend them them to anyone who is thinking of selling their home.
5/5
GoogleI have had a property let through Lancastrian Estates for over 4 years. They have always been helpful and effective when dealing with issues that have arisen. They have managed tenant changeovers efficiently and without any fuss. I am very happy with the service they provide.
5/5
GoogleAfter numerous issues with my tenants and property, Lancastrian Estates were very helpful in assisting to resolve issues. They made the process much easier and enabled things to move forward quickly and efficiently. Communication was excellent.
5/5
GoogleLancastrian Estates have recently sold my house and I have only positive things to say. Their approach, both on a personal and professional level, was second to none. Never before have I received such kind, genuine and efficient service from an Estate Agency. I can't recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI've used this agent for 4yrs for my rental property. I have found them to be professional,courteous and good at what they do. Communication is excellent and if any issues arise with tenants they are quick to sort them out.
5/5
GoogleA really friendly and efficient service in buying our first home 🙂PositiveResponsiveness, Professionalism
So pleased that we were there to help you find and move in to your new home. I hope you are both very happy there :-)
5/5
GoogleLancastrian Estates were absolutely fantastic. The staff have been so supportive and professional throughout the whole process. Couldn't recommend them highly enough.
We're extremely happy that we could help! Thank you so much for taking the time to write us a review!
5/5
GoogleVery prompt at answering emails, always polite, friendly and professionalPositiveResponsiveness, Professionalism
I hope you are enjoying your new home. I hope you love it as much as the previous owner did. Wishing you the very best.
5/5
GoogleGood experience, very professional, helpful and communication great. Would recommendPositiveResponsiveness, Professionalism
So pleased the sale went through smoothly for you. The new owner will be very happy there.
5/5
GoogleLancastrian Estates provided us with an excellent service from start to finish. Their assessment of the value of the property was spot on and they backed this up with a very well presented listing and timely updates throughout the process.PositiveResponsiveness, Quality, Professionalism, Value
2/5
GoogleThey didn't return my call
Hi Lynne, I must apologise, that is not how we like to do business. We aim to return every call, and return them as soon as we can. Can you please send me some more information on this? For instance, when were you expecting the call, who you were expecting it from as some examples. If you could email me directly at kevin.robinson@lancastrianestates.co.uk then I will get this looked into and see if we can find out what happened, but also get your query sorted ASAP. Kevin
3/5
GoogleFriendly people. Not always great at getting back to you. But they are v busy.
Hi Helen, I'm sorry that we haven't been great a getting back to you, that is not how we like to deal with our customers. We always aim to respond to any call, email, message as quickly as we can to give everyone the best possible buying, selling, letting or renting experience. Thank you for the review and the excellent feedback. We will look to see how we can improve or service to be better in the future. Kevin @ Lancastrian Estates.
5/5
GoogleFrom start to finish I found everyone friendly, professional and communicative. I was kept informed throughout particularly by Kerry.
5/5
GoogleThe Lancastrian team did a great job. My house purchase went smoothly and efficiently. Communication was good and was conducted in a friendly, helpful manner. Thank you especially to Kerry and Matt.
5/5
GoogleVery quick to respond to queries, friendly staff and kept in touch throughout the process.
5/5
GoogleSuch a helpful team with a taxing purchase. They definitely went out of their way to help with completion. I'd recommend Lancastrian Estates to anyone. Thank you so much
5/5
GoogleVery good. Good contact. Priced well.
Thank you for the great review Karen, it is very much appreciated. Glad it all came together so that we could get you moved. Kerry
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lancastrian Estates's Morecambe Road office has 224 reviews across 1 platform: 224 on Google.
Lancastrian Estates Lancaster is rated 4.7 out of 5 across all 224 reviews, and 4.7 out of 5 on Google from 224 reviews.
Lancastrian Estates Lancaster, 101 Riversway House, Morecambe Road, LA1 2RX.
