Lancastrian Estates Lancaster reviews

★★★★★ 5/5

Google

After searching for the perfect property for our business, we finally found the space for us! We had initial contact from Matt who was very friendly and accommodating through the initial process, viewing the property right through to us completing. No job seemed too much and we were in regular contact throughout. From viewing the property to getting the keys was quick and enjoyable, we didn’t feel stressed at all! Thanks again to Matt and the team at Lancastrian Estate agents for helping us get the perfect property for our business.

Charlotte · 30 October 2025

★★★★★ 5/5

Google

We have had a few viewings with Lancastrian estates. Although we have not bought a property through the company as yet, our interactions with the Lancastrian Estates team have been a totally different experience from dealing with other estate agents in years gone by. The collaborative use of the street app to facilitate and manage bookings is a revelation and takes the hassle out of endless phone calls trying to arrange viewings, only to be told by some agents you can view the property two weeks on Monday at 4.59 pm for 10 minutes... not the case with Lancastrian Estates, the street app allows you to offer feedback that Kevin and his team genuinely welcome, they offer prospective viewers of properties an objective view and want to make sure that you are buying a property that is right for you and not just looking for a quick sale. We would recommend using Lancastrian estates without hesitation; this technology-based approach to property is the way forward.

Jimbob · 30 October 2025

★★★★★ 5/5

Google

Recent purchase on a property through this company went well, as a purchaser in this case Sarah made regular contact on behalf of the sellers and was always very polite. We were let down on this occasion by our solicitors whose communication was poor, this led to unnecessary delays which we know caused a degree of concern from the sellers. Sarah smoothed the way and we got over the line today. We would recommend Lancastrian Estates but avoid CGM Law of Windermere, they’re too slow!

Dave · 14 June 2025

★★★★★ 5/5

Google

Review for Matthew Kitchen at Lancastrian Estates I recently had the pleasure of working with Matthew Kitchen at Lancastrian Estates to secure the lease on my new commercial premises on Queen Street, Morecambe. From start to finish, Matthew was professional, responsive, and incredibly helpful. He made the entire process smooth and stress-free, always keeping me informed and answering any questions I had along the way. His knowledge of the local market and attention to detail really stood out, and I felt confident I was in safe hands throughout. I’m now settled into my new space and couldn’t be happier. I’d highly recommend Matthew and the team at Lancastrian Estates to anyone looking for a reliable and approachable commercial agent.

Rebecca · 14 June 2025

★★★★★ 5/5

Google

I’m incredibly grateful for the support I received from Matthew at Lancastrian Estates during the process of getting my shop. He was professional, approachable, and really went the extra mile to help me every step of the way. His knowledge and guidance made everything so much easier, and I always felt in good hands. The commercial department at Lancastrian Estates was also fantastic, the whole process was handled quickly and efficiently, which made a huge difference. I couldn’t be happier with the service and would highly recommend Matthew and the team to anyone looking for help with commercial property.

Lois · 18 May 2025

★★★★★ 5/5

Google

Lancastrian Estates provided a full honest service in a great time scale, within two days we had a very realistic value given on our property allowing us to fully understand our options within the market. Within the week photos where done and house ready to go on the market. Zero sales tactics just good honest, friendly advice. Matthew was great throughout and always stayed in touch to insure we had the best advice and the smoothest experience.

Liam · 14 June 2025

★★★★★ 5/5

Google

Recently used Lancastrian Estates , Lancaster to sell our house. They did an excellent job and I have no hesitation in recommending them. All the staff at the Lancaster branch were professional, friendly and competent, Special thanks to Kerry Oldfield and Mathew Kitchen..They kept us up to date throughout the process and all our queries and questions were dealt with swiftly and efficiently .We are very satisfied with the price achieved. My wife and I are both in our seventies and we have moved house a number of times. If we ever move again (not planning to) my first call will be to Lancastrian Estates. 10 out 10 for our experience with Lancastrian Estates,Lancaster.

Ignatius · 14 April 2025

★★★★★ 5/5

Google

I would like to thank the team that helped us get our house sold with such a great service, Mathew was an enthusiastic introduction to the business with Emma and James efficient and professional at getting the marketing looking very presentable, but as it progressed towards completion James and then Sarah looked after the case and were great to deal with as things inevitably got more stressful. Thanks again for such a positive journey through this process, you have it well organised and are recommended.

Philip · 14 April 2025

★★★★★ 5/5

Google

Lancastrian Estate Agents represented us on our sale & purchase of our new home. We could not have asked someone better to do this for us. Professional, always there to contact or speak too, had our best interest at heart. Everything went as smoothly as possible could not recommend them more would definitely advise others to use as we have had several other agents represent us in the past who could not compare. Thank you to all at Lancastrian

Michael · 14 April 2025

★★★★★ 5/5

Google

We instructed Lancastrian Estates after another local agent failed to sell our property after eight months. Within a week or so we had an offer accepted and were able to finally find our new family home. All of the team were friendly, professional and approachable - response times were quick and updates provided when requested. Special mention to Sarah on the completion side - helping get a hectic finish over the line!

Magdalene · 14 June 2025

★★★★★ 5/5

Google

I would highly recommend Lancastrian Estates to sell your home. Transparent communication at every stage. The Videos definitely help to sell/buy your home rather than deceiving wide screen shots you get with competitors. Fair rates for Selling too. James Unwin is a credit to the business and will act immediately and effectively to any concerns ))

Lee · 30 October 2025

★★★★★ 5/5

Google

I have worked with Lancasterian for some years now, as a contractor and as a client. Matt Kitchen their commercial manager is fantastic asset to them and he makes the process smooth and transparent with support of his team! I have used other agents but for me , Lancasterian team is a go to for all commercial and residential needs! Kudos to all for getting the service bang on!

James · 14 May 2025

★★★★★ 5/5

Google

Having dealt with Matthew on the residential side previously it was just as easy dealing with him again on the commercial side. Matthew was very professional, attentive and pro active. Having gone through figures, yield and return on investment numerous times we found ourselves jumping on a great opportunity located on Morecambe sea front. If you have a commercial investment or land I would 100% recommend Matthew at Lancastrian Estates.

Sarah · 14 April 2025

★★★★★ 5/5

Google

We have now used Lancastrian twice to sell our homes in Lancaster. Matt is exceptional and has smashed the ceiling price of the street on both occasions! On both occasions we have sold with a couple of weeks. Matt is passionate, proffesional and friendly and this shines through in his property videos. The whole team is always happy to help and guide you through the process. Highlt recommend

Richard · 14 April 2025

★★★★★ 5/5

Google

I’m in the process of selling my commercial (retail) property through Lancastrian Estates. Everything is progressing very smoothly! The team are all very professional and helpful. Matthew (Kitchen) has gone above and beyond to make the whole process completely stress free, and his boundless energy and enthusiasm are incredible!! It’s a pleasure to recommend Lancastrian Estates, whether buying or selling a commercial property or a private home!

Hattons · 14 April 2025

★★★★★ 5/5

Google

A great customer-focused team to work with. We received multiple offers and sold our house in under 8 weeks for 98.7% of the asking price. What a fantastic achievement - especially in the current economic climate. They helped us throughout the selling process, not just the initial marketing. James did a great job of keeping the conveyancing process on track, answering the buyers' questions, and often updating us before our solicitor! We thoroughly recommend Lancastrian Estates. They'll look after you from start to finish.

Ian · 14 February 2026

★★★★★ 5/5

Google

I recently purchased a property through Lancastrian Estates and I am happy to share my experience. From start to finish, the service provided was nothing short of exceptional. Right from our initial consultation, Kerry displayed a profound understanding of the market and a keen sense of professionalism. Throughout the entire process, communication was prompt, clear, and transparent. Kerry was readily available to answer any questions or concerns I had, making me feel supported and informed every step of the way. In conclusion, I cannot recommend Lancastrian Estate agent highly enough. Their unparalleled expertise, outstanding service, and unwavering professionalism have undoubtedly set them at the top in my opinion and experience with them. If you're looking for a trusted partner in your property journey, look no further than Lancastrian Estates Agent They truly exceeded all expectations, and I am grateful for their exemplary service, Kerry to be precise. Thank you Lancastrian team.

Vee · 1 April 2024

★★★★★ 5/5

Google

If you need to sell a house you'll not do better than Lancastrian Estates. I've used Lancastrian on two occasions to sell my house and I can't fault the service provided. Matthew Kitchen is excellent to deal with when the initial valuation is carried out and offers great advice and guidance throughout the whole process. The office staff also provide excellent customer service and are great to deal with. I've also been on the opposite end of the chain when purchasing a house and have received the same level of excellent customer service. I wouldn't use anyone else.

Stuart · 29 March 2024

★★★★★ 5/5

Google

Lancastrian estates were absolutely brilliant throughout the whole process, they were so accommodating and helpful - especially James who helped me with the majority of my purchase. I couldn’t recommend them highly enough.

Sharna · 29 November 2025

★★★★★ 1/5

Google

Absolutely shocking customer service. We previously used Lancastrian and this time was a dreadful experience, never again. Staff turnover has clearly affected this business. Lack of contact and response destroyed our sale with the buyer citing Lancastrian as their reason for withdrawal. Any contact from Lancastrian was poorly handled and staff lacked professionalism. A formal complaint was written to the director who dismissed issues raised and refused to take any accountability. We were left with huge solicitor bills for the incompetence. Be warned, there are plenty of other, better local estate agents out there.

Joel · 29 November 2025

★★★★★ 5/5

Google

Highly recommend Lancastrian Estates. Each and every person that I spoke to from here were all just so friendly, polite and professional. They couldn't be any more helpful if they tried. Big thanks to Jon for all the help received towards the end and of course Sarah who predominantly dealt with myself throughout a long journey and not so easy journey. The correspondence was extremely quick and the reassurance was second to none. Also, a lovely package received on the day of completion was unexpected and a really nice touch. Thank you again guys 👏

Jemma · 14 June 2025

★★★★★ 5/5

Google

Our sale was less straightforward and quick than it should have been, but James and Sarah were always available and always willing to try and move the process along. They kept us regularly informed and remained positive, even when we were losing our patience! We got there in the end, so many thanks.

Phil · 14 April 2025

★★★★★ 5/5

Google

Working with Kerry for the purchase of our new house was an absolute delight... I am confident without her I would be suffering from a higher blood pressure! Kerry absolutely cares about the people she works with, we were not only informed but made to feel comfortable. Buying a house comes with lots of ups and downs and Kerry went above and beyond to "Hold our hands" throughout. Buying your first house is always special but it was made even better by positive experience we had.

Charlotte · 30 August 2023

★★★★★ 5/5

Google

I recently had the pleasure of working with Lancastrian. From our first meeting Matthew was incredibly knowledgeable, and was always available to answer my questions, whether via phone or email. This level of attentiveness made me feel valued as a client. , I recommend them highly.

H · 2 April 2025