Goodfellows Estate Agents Morden reviews

★★★★★ 5/5

Google

We spent three years renting through Goodfellows. I highly recommend them to anyone who is looking to rent, sell or buy a property. Throughout our three years we dealt with Lilian as our property manager. She was amazing! She provided an exceptionally high level of customer service and was always a phone call away and ready to help. Our tenancy came to an end due to our landlord selling. During this difficult time, Sharmila and Lilian helped us as much as they could. Jack was the agent selling the property and he was really helpful and accommodating when it came to arranging viewings for prospective buyers. Everyone I have dealt with at Goodfellows has been professional and provided a high level of service.PositiveResponsiveness, Quality, Professionalism, Value

Tiffany · 15 May 2024

★★★★★ 5/5

Google

Our experience with Keven at Goodfellows Morden, was a seamless, stress free experience. Keven listened to exactly what we were looking for and went above and beyond in providing alternative places to view, after not being too keen on our initial viewing. Keven ensured that we were able to move in quickly and was friendly but also professional throughout the whole process.Thank you Keven and the rest at Goodfellows, we would most certainly recommend you guys!PositiveResponsiveness, Quality, Professionalism

Yasmin · 3 June 2021

★★★★★ 5/5

Google

My boyfriend and I purchased a property listed by Goodfellows Estate Agents. Lucy Putnam-Smith was helpful from the beginning and always quick to respond. We offered an unusual amount on the house that was accepted but had to be rounded up by 20p for the computer system to allow it to be inputted, we had totally forgotten about this by the time we had exchanged however Lucy had not and returned our 20p at the same time which was a lovely gesture. As first time buyers we had a lot of questions regarding terminology and processes but Lucy was always happy to answer us, often being more helpful and clear than our solicitor.

Nicki · 21 December 2020

★★★★★ 5/5

Google

I've been very happy with the service that Goodfellows have offered, especially with Lucy who found us a buyer very quickly and with an offer above the asking price. She was responsive to all of my questions and went above and beyond to make sure the sale was secured. I would highly recommend Lucy and Goodfellows to anyone that wants to work with a hard working professional, who will achieve the best price for your property.

Omar · 20 July 2021

★★★★★ 5/5

Google

This is the first time we have used Goodfellows for letting a property. Barbara was our main contact throughout the letting process and found her to be very efficient, responsive and professional in her job. We have had a very smooth and successful transfer of tenants and would like to thank her very much for her care and attention to detail. We will have no hesitation in using Goodfellows again in the future.PositiveResponsiveness, Quality, Professionalism, Value

Carol · 20 July 2021

★★★★★ 5/5

Google

From the moment we had contact with Barbara at Goodfellows I knew this was the right agency for us. Barbara was amazing, she went above and beyond to make our journey simple & stress-free after we had received horrendous service from a competitor. It only took 1 viewing with her and we had found the perfect place to call home. Since then Barbara maintained contact and kept us updated throughout the application. Nothing was too much! 1000000% would recommend

Stevie · 28 October 2020

★★★★★ 5/5

Google

I have been dealing with Barbara for a few weeks to try and find our new home to rent. I needed a property which would accommodate pets. From the start I found Barbara to be very engaging and made sure she understood our requirements. Barbara kept me up-to-date with the progress of the search and was able to find a home that’s just what we are looking for and allowed pets. The process was straightforward and simple. She is a great ambassador to the company and works well to service her clients needs. I now look forward to moving in and spending many happy years there!

Aaron · 15 July 2020

★★★★★ 5/5

Google

They have done it again. Got my property rented in less than a week on the market. Beyond my expectations. Team Sharmila and Barbara had potential tenants on their waiting list and worked with me to meet all the regulations so that the property was ready for tenants. This year is six years now that Goodfellows Morden has been my sole agent. No need for me to look elsewhere.

Marc · 15 July 2022

★★★★★ 5/5

Google

I had an exceptional experience with Good Fellows. Tayler’s kindness and friendliness made the process very smooth. She patiently answered all my questions and provided guidance with a genuine and caring approach. Her assistance was invaluable, and I am so grateful for her outstanding service and dedication in helping us secure a property to rent. She really made sure that we had a positive and stress-free house move. Kamilla was amazing in assisting us with securing a house to rent. Her friendliness and guidance throughout the process was extremely helpful, creating a pleasant experience. Thank you so much Tayler and Kamilla!! :)

Sahithya · 25 February 2024

★★★★★ 5/5

Google

We are couple with 2 children, and we were looking for a house to move immediately. In that situation Sarah Chisty she helps us to find a house within a preferred location with affordable price. She provided us various options for the price. Which helped us to make a decision to move forward. With her quick response for the communication we really appreciated for her service. Thank you.

Ruby · 13 March 2026

★★★★★ 5/5

Google

My experience with Tayler and Kamilla at Good Fellows was wonderful. Tayler not only recognised my specific taste in houses during the first house viewing but also wholeheartedly committed herself to swiftly finding a property tailored to my preferences. Her keen understanding of my housing preferences demonstrated a remarkable level of attentiveness. Her proactive approach and commitment resulted in a successful and efficient house-hunting experience, showcasing her outstanding ability to deliver personalised and satisfying outcomes. Furthermore, Tayler went above and beyond by thoroughly explaining all the ongoing processes within the house before my official move-in date. Her initiative to arrange a pre-move-in viewing was particularly noteworthy, offering me the opportunity to be well-informed about the status of the property before settling in. Such dedication to communication and transparency sets her apart, as it reflects a level of care and professionalism that goes beyond the standard expectations of a real estate agent. Kamilla exhibited exceptional efficiency in handling all the necessary paperwork, ensuring a prompt and smooth process. Her detailed explanation of the inventory check-in procedures demonstrated a commitment to transparency and thorough communication. Even after the move-in, Kamilla extended her support by addressing my initial queries and offering reassurance. Her dedication to providing ongoing support and guidance reflects a high standard of professionalism. Overall, Tayler and Kamilla made the transition to our new home smooth and pleasant! Thank you Good Fellows!

Subbulakshmi · 15 February 2024

★★★★★ 5/5

Google

Aaron need to receive a promotion for the great service that he provides. Outstanding guy ! I would like to add a small update to this review. Unfortunately I am unable to rate it higher than 5 stars but I would rate it much higher than that. I would like to give another particular mention to Mrs Kanika Williams , who is in my personal opinion another great asset to this company. The reason being is that I`ve been going through some difficulties lately and Mrs Williams was extremely professional and helpful on the matter. Thank you very much for the excellent service that you provide for all your customers!

Adrian · 29 October 2019

★★★★★ 5/5

Google

Recently i used Goodfellows Estate Agents ,Morden branch to sell my property and I am extremely happy with their service and professionalism. Not only sales staff put all their effort to sell the property but their assistant branch manager Jodie Chamberlain liaise with us up to the exchange of contract. Jodie was updating us regularly about the progress from the date of agreeing sales to exchange.There was no need for us to phone them and find out the status. I strongly recommend that any one who is selling property in Morden should use Goodfellows Estate agent.

P · 29 October 2019

★★★★★ 5/5

Google

I would like to start off by thanking the Aaron Brown Senior Lettings Negotiator & Barbara Courpasson Lettings Negotiator, excellent and professional service . Myself and housemate have been looking for a while and where interested in a few properties offer to rent by Goodfellows. We began speaking with Aaron who understand our needs and found a house bespoke to our specific needs. It is always easier said then done and usually negative reviews are all you hear about, i am really impressed with my experience here and thankfully now have a new home that i agree with. Thank you to all of the team at Goodfellows Mordern branch, and a big thank you to Aaron & Barbara, excellent working relationship. Kind Regards, Obi

Paschal · 29 October 2019

★★★★★ 5/5

Google

Sarah Chisty was very professional, helpful, and easy to work with. Great communication and excellent service throughout. Highly recommended.

Muhammad · 13 March 2026

★★★★★ 5/5

Google

From the moment we had contact with Barbara at Goodfellows I knew this was the right agency for us. Barbara was amazing, she went above and beyond to make our journey simple & stress-free after we had received horrendous service from a competitor. It only took 1 viewing with her and we had found the perfect place to call home. Since then Barbara maintained contact and kept us updated throughout the application. Nothing was too much! 1000000% would recommend

Stevie · 18 February 2020

★★★★★ 1/5

Google

Be careful with this agency. They sent letters threatening you saying that they are going to kick you out of the property for things you haven't don't. They don't care about you, they don't corroborate stories or ask nicely. They take for granted you're guilty. They say I listen loud music during "unsociable" hours. Well, I go to sleep every day at 10pm, including weekends and never get up before 7am. I have no idea what they are talking about because, among other things, I don't listen music at home and I've always had my neighbours in mind. I feel very disappointed with them. Why didn't they send me a previous e-mail or contacted me asking if that was true? In their letter they say they may commence with the eviction proceedings. That is causing me an unnecessary stress as that letter is full of lies because they didn't even try to check the validity of those accusations.

Ricardo · 16 September 2019

★★★★★ 3/5

Google

Aaron has been very friendly and accommodating. very pleasant experience dealing with Aaron and GoodFellows. The fees are extortionate though. they are more than double the cost than other agents. I have edited my previous review because my experience has now changed. The fees have worked out to 60% of our monthly rent. and i believe this is extreme. Also didn't enjoy the fact that were forced into an hour long meeting with a person trying to sell us insurance. Its an invasive process and no other agents do this. Lastly, we will only get the keys to move in after 2pm, which doesnt leave us much day time to move. and they are unable to change this time to an earlier slot. which is really not fair on a family with a small child. For these reasons, i will not use GoodFellows again

Christine · 16 September 2019

★★★★★ 5/5

Google

I was thrilled to have a last minute solution to some issues we had in renting a house. Now, are "at home". Aaron was so professional, so calm and patient. Since the beginning, I felt welcomed at the agency because of this amazing staff. Aaron was so welcoming, so smiling and really helpful. He made everything seam easier. It is great that an estate agent makes you feel important as individual, even if he has so many customers. Thanks, Aaron!

NITA · 16 September 2019

★★★★★ 5/5

Google

I highly recommend Goodfellows Morden. They were really helpful throughout the buying process and, at some point, I just knew I could trust these guys (especially Jack Jenkins) to do the right thing for me. In my case, there was a lot of back and forth with the sellers, regarding documentation, questions about items they intended to sell, questions about the house itself, requests to inspect the house and so on. In all these cases, Jack mediated the communication quickly and effectively, always trying to find the best outcomes for everyone involved.

Otavio · 16 September 2019

★★★★★ 5/5

Google

Recently i used Goodfellows Estate Agents ,Morden branch to sell my property and I am extremely happy with their service and professionalism. Not only sales staff put all their effort to sell the property but their assistant branch manager Jodie Chamberlain liaise with us up to the exchange of contract. Jodie was updating us regularly about the progress from the date of agreeing sales to exchange.There was no need for us to phone them and find out the status. I strongly recommend that any one who is selling property in Morden should use Goodfellows Estate agent.

Parmoon · 16 September 2019

★★★★★ 5/5

Google

I can not talk highly enough of the excellent service we received from Tony Spinks and Jack at Goodfellows. On papaer the move was complex and difficult. There were numerous thord parties involved and the move required sensitivity and consideration for moving an elderly lady. Both Tony and Jack went above and beyond to ensure the move went extremely smoothly and their service was invaluable to me as I was normally at the other end of the country. Their communication was excellent. It was regular, friendly and always helpful. I have no doubt that if it were not for the excellent and professional service we received that the move would have been too daunting for my Aunt and the move would have fallen through. I would have no hesitation in reccommending their service to anyone who is looking to move house.

Mark · 16 September 2019

★★★★★ 5/5

Google

I had a very good experience with Goodfellows a few years back for a rental. So i was pleased to be working with them again. I was very impressed with the speed of communication and being kept in the loop at all times. Jack Jenkins was excellent during the whole buying process, he was professional, friendly and reassuring at a time when we were unsure whether the house move would come to fruition. I would have no hesitation in recommending Jack. Thank you Jack!!

Justin · 21 July 2019

★★★★★ 5/5

Google

I am so grateful for all of Barbara's hard work in the process of finding our flat. She has been an absolute pleasure to deal with and she has turned quite a stressful process of finding something very specific into a very exciting one. I dealt with a few other agencies during my search and Barbara was by far the most helpful and the most efficient. I would absolutely recommend Barbara to anyone looking for a new rental.

Tinique · 18 February 2020