Every review we hold for the Morden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had the pleasure of working with Jack Miles from Goodfellows Estate Agents during the sale of our family home, and we couldn’t have been happier with the experience. Jack began managing the sale of our property in April 2024, and thanks to his hard work and dedication, the sale was completed and exchanged by October 2024.
Throughout the process, Jack was incredibly helpful and proactive. He went above and beyond by chasing solicitors on both the buyers’ and sellers’ sides to ensure that the paperwork was progressing smoothly and efficiently. His efforts undoubtedly helped speed up the process and keep everything on track.
Jack’s excellent communication skills stood out, he kept us informed at every step and was always available to answer our questions or address any concerns. His professionalism, persistence, and friendly approach made what could have been a stressful experience much more manageable.
We would highly recommend Jack and the team at Goodfellows Estate Agents to anyone looking to buy or sell a property.
Dennis · 6 January 2025
★★★★★ 1/5
GoogleThey rented a run down mouldy apartment to us and refused to break the lease. We were desperate and had to stay for sometime. They only cared and out the rent and protecting the landlord.
. Only one of them Kamilla was really helpful and an angel.
It was a very horrible experience and the landlord wanted to withhold the deposit. Luckily we had evidence.
After dealing with another agency , I just realised what horror I endured in that apartment and how lax they were . I have attached a picture of the cooking area on check in.
Please work on protecting your tenants as well.
Ezinne · 30 November 2024
★★★★★ 1/5
GoogleI would like to share my recent experience with Goodfellows, Morden branch.
I cannot commend Augstein enough for his outstanding professionalism and courteous conduct during property viewings with my mother. He displayed remarkable etiquette, patience, and knowledge, making the process seamless and reassuring. My mother, who has been viewing properties on my behalf, has often remarked on how rare it is to meet an estate agent with such a high level of respect and professionalism.
Our experience with the Senior Lettings Manager, Sharmilla, was deeply disappointing
Despite offering a strong application for a rental property, including a guarantor who fully met all income requirements and a willingness to pay 12 months' rent upfront, my application was dismissed due to a perceived lack of on-paper income to cover the rent. I’d like to add for context I’m currently privately renting, paying £1900. Being dismissed by the branch manager is entirely unfounded given the financial backing provided.
It was shocking to witness a senior manager fail to understand or acknowledge the legitimacy of such an arrangement, which aligns with standard lettings procedures. The purpose of a guarantor and upfront rent payments is to secure the financial obligations of a tenancy. Sharmilla’s outright dismissal raises serious concerns about her understanding of the legal framework, policies, and ethical responsibilities involved in lettings.
The situation left us feeling frustrated and undermined. A senior manager in such a role has a duty to offer informed and reasonable service, yet the approach we experienced reflected poor understanding, a lack of empathy, and a failure to adhere to basic industry practices. If senior management operates at this level of incompetence, how can clients have any trust in the wider agency?
While I am grateful for the exceptional service provided by Augstein and the rest of the team, the unprofessional conduct and mishandling by the Senior Lettings Manager were overwhelming and detrimental to our overall experience. I strongly urge Goodfellows to invest in management training, particularly in legal and procedural knowledge, communication, and client empathy.
I hope this feedback is taken seriously, as the actions of senior management reflect directly on the reputation of the agency.
Without addressing these issues, it will be difficult to place trust in Goodfellows as a reliable and professional lettings agency.
Aaminah · 29 November 2024
★★★★★ 5/5
GoogleSarah Chishty, the lettings administrator in Morden is great - very efficient, helpful and professional.
Patric · 1 August 2026
★★★★★ 5/5
GoogleMe and my wife had an exceptional experience with Tamara! She was very thorough during our viewing and assisted us in getting the house. We highly recommend her! Goodfellows in Morden is the best!
Joefrey · 13 March 2026
★★★★★ 5/5
GoogleMassive thank you to Sarah Chishty and Sharmila Vythilingum. They were extremely helpful, kind and cooperative through the whole process. If only all estate agents were like that, things would be so much easier!!
Ekaterini · 13 March 2026
★★★★★ 5/5
GoogleBig thanks to Sarah and Meg for helping us. They ensured a smooth transition and were extremely helpful throughout the whole process. Would highly recommend Goodfellows Morden. Keep up the fantastic work🙌🏽 …
K10 · 13 March 2026
★★★★★ 5/5
GoogleWonderful experience. Made everything very smooth for us. Tamara was extremely helpful, approachable, and professional. The whole family is very grateful for the their dedication and support. Highly recommend
Mahmoud · 7 April 2026
★★★★★ 5/5
GoogleWe would like to thank Sarah for providing us a very smooth experience- she’s been very helpful and proactive in keeping us in the loop. Would highly recommend Goodfellows Morden!
Rhea · 13 March 2026
★★★★★ 5/5
GoogleTamara was absolutely fantastic throughout the entire process of finding our new rental home. She was very professional, friendly, approachable, and always quick to respond to our questions. …
Nithina · 13 March 2026
★★★★★ 5/5
GoogleTamara is lovely and helpful.
Chrissy · 29 December 2025
Agent replied · 28 January 2026
Thank you for taking the time to share your feedback Chrissy :)
★★★★★ 5/5
GoogleWas good experience with Good fellows.. especially Sarah and Tamara guide us for everything to move to a new property.. thank you so much guys..
Vinitha · 6 April 2026
★★★★★ 4/5
GoogleAfter a slow start with viewings we decided that we needed to lower the price significantly to attract potential buyers. This worked and I had several offers at the reduced price. Once the buyer had committed it all went very well. Martin …
Richard · 13 March 2026
Agent replied · 13 April 2026
Dear Richard , thank you for your honest review mapping out the journey that it took to successfully sell your property . We are pleased that you felt that the sale was handled well and we were pleased that the property completed at the … More
★★★★★ 5/5
GoogleI would like to commend the Goodfellows team in Morden for their excellent service. During my property viewing with Rhyanna, she was exceptionally punctual and provided comprehensive information about the property, which greatly facilitated my decision-making process. Her polite demeanor was also greatly appreciated.
Once my offer was accepted by the landlord, I began working with Kamilla, the letting administrator. Kamilla has been remarkably proactive and helpful in addressing all my queries. I truly appreciated the high level of professionalism and the prompt responses from both Rhyanna and Kamilla.
Thank you to both of them, as well as the entire Goodfellows team, for ensuring my new home is ready. I am confident that the moving process will be smooth with their continued support.
Guilherme · 26 June 2024
★★★★★ 5/5
GoogleTamara was fab helping us find our new rental, she was always quick to respond to our questions and very proactive. Thanks for a smooth process!
Lauren · 13 March 2026
★★★★★ 5/5
GoogleI’m extremely pleased with Good Fellows Morden branch, they have handled my queries and supported me all the way from finding a suitable property according to my needs and the whole process afterwards.
I specially thank Jack Jenkins for the time and attention he has given me from the time of searching the property and getting the keys the whole process was done faster and more effectively than I have ever experienced before.
I definitely recommend everyone who is interested to buy a property in Morden to visit Good Fellows Morden branch they are definitely my first choice moving forward.PositiveResponsiveness, Quality, Professionalism, Value
Asif · 20 July 2021
Agent replied
Dear Asif , we would love to take your words and put them on the side of a bus ..how great is that , it sounds like Jack did so well in impressing you and we are delighted that you were happy with his service. We are so pleased you purchased your home through us and we look forward to being of service to you if and when you think about moving , which we are sure won't be for a while yet. Kind regards Goodfellows Morden.
★★★★★ 5/5
GoogleGoodFellows Estate Agent did a wonderful job in no time in renting the property especially when we were stuck at year end and the current pandemic situation. The agency did exceptionally professional work in arranging the adverts, viewings and all other admin process without our physical presence and got wonderful tenants with quick turn-around time. We were amazed with the services provided with the lettings managers Sharmila and Bradley. Thank you so much Sharmila and Bradley for your extraordinary service and dedication. I woud strongly recommend Goodfellows for both sales and lettings.PositiveResponsiveness, Quality, Professionalism, Value
S · 20 July 2021
Agent replied
Dear S C , thank you for your very strong 5 star review. Wow what a great feeling this gives us to read how you felt about the service you received from Sharmila and Bradley. We are very proud of the service that you received and we certainly hope that such a great review will help others to decide to use Goodfellows as well. Kind regards Goodfellows Morden
★★★★★ 5/5
GoogleI honestly cannot rate Goodfellows more highly. They were amazing, especially Tony who was an absolute superstar. He basically negotiated my house sale and new purchase for me under incredibly difficult circumstances, and I would not have survived without his help. He was even on call for me while he was on leave! The whole team were fantastic and I recommend them to everyone. I sincerely hope I never have to move house again, but if I do I will be using Goodfellows without a doubt. Thank you all!!PositiveResponsiveness, Quality, Professionalism, Value
Alison · 20 July 2021
Agent replied · 14 June 2024
Dear Alison , thank you so much for such a wonderful review , this really does go to show why it is so important to choose the right estate agent and how the right agent can be more useful than just purely selling your home. Tony really sets a standard that is hard to beat and your review confirms this. We are delighted that you had such great service and also support from Tony and his team and we are sure that when others read this review they will also wish to benefit from the same high standard. Kind regards Goodfellows Morden.
★★★★★ 5/5
GoogleExcellent professional and friendly service by Bradly.. kept us well informed on the progress. Very helpful , made everything so easy for us. Thank you Bradly . it was indeed pleasure working with you. Would highly recommend Good fellows Morden..
As a first time landlords we are extremely happy and grateful for handing over the job to Goodfellows - morden, The manager Sharmila was so helpful (beyond our expectation) explained the entire process and answered all our queries so patiently. Thank you .. Well done..
Dhamy · 15 July 2021
Agent replied · 26 May 2024
Dear Dhamy , what a great review for not only Bradley but Sharmila to and as a first time landlord we are also delighted that you chose our company to let out your first rental. As we read this it certainly looks like the team did a great job and to exceed your expectations is praise indeed. Thank you this is much appreciated. Kind regards Goodfellows Morden
★★★★★ 5/5
GoogleI have used Goodfellows to rent my property out in Morden
From start to finish they have been very professional and responsive to all my needs.
I knew straight away that I would use Goodfellows as I have heard how good they are by people in the community.
I have to say a big thank you to Sharmila and Kevin who I mainly dealt with.
Hopefully continue to have a great relationship with them fo the foreseeable future 👍🏻
07/04/2021
I had to look for new tenants for my flat as my previous ones had to move out.
I was gutted as they were the perfect tenants.
So once again had to start the journey of looking for new people to move in.As you can imagine you are always slightly apprehensive looking for new tenants.
But Goodfellows once again pulled it out of the bag and found me a great couple who I’m over the moon with.
I have to say a very special thank you to Barbara who always kept me in the loop with everything.
She was FANTASTIC!!
the other guys in the office are also great with any information I needed if Barbara was out on a call,Sharmila and Bradley in particular.
So 💯 I will always recommend Goodfellows to any future landlords.PositiveResponsiveness, Professionalism
Doris · 15 July 2021
Agent replied · 27 May 2024
Wow Doris, we so love your quote 'I have heard how good they are by people in the community' This is so wonderful to know that word of mouth is bring people like you to our company. Thank you also for giving a name check to both Sharmila and Keven and we also hope to have a great relationship in the future to. Kind regards Goodfellows Morden
★★★★★ 5/5
GoogleI used Morden Goodfellows to sell my mums house. Tony was very good and very helpful. Goodfellows kept us updated all the time.
We were amazed at how quickly the house was sold.
Gemma was very good and very helpful at all times. She was there to answer any questions.
We were very impressed as it's the first time we have had to sell a house.
Well done Tony and especially Gemma.
Than you so much.
We would defiantly use Goodfellows again if needed.PositiveResponsiveness, Quality, Professionalism
Elaine · 15 July 2021
Agent replied · 26 May 2024
Dear Elaine, thank you so much for your great 5 STAR review. It really does mean a lot to the team and we are sure Tony and Gemma will be delighted to see their names within this review. There is a great combination within our Morden office with Tony being a real expert when it comes to pricing and marketing and he is very well supported by his wonderful team and in this instance Gemma has really excelled which has meant you have been impressed with the service offered. We are delighted that you would be prepared to recommend us. Kind regards Goodfellows Morden.
★★★★★ 5/5
GoogleI would just like to say thank you to Lillian at Morden good fellows, she has provided an excellent service in managing my property. Lillian has always answered my enquires and provided me with answers to my questions. Lillian is also very quick to response to my enquires which I love as a tenant incase I need urgent response.
Ryan · 14 October 2023
Agent replied
Dear Ryan, thank you for such a positive review regarding the service you received from Bradley. We are delighted that he found you the perfect property and that he managed to resolve some issues for you . Very pleased to read this. Kind regards Goodfellows Morden
★★★★★ 5/5
GoogleWe would like to say a very big thank you to Lucy Putnam-Smith, Sales Manager at Goodfellows in Morden for driving her team through to the end of our house sale to completion. At the start of our process Jack Jenkins, Sales Negotiator did an outstanding job. After losing our first buyer Jack persevered to find us a second buyer within days, the service was none other than excellent!
My husband and I would like to recommend Goodfellows in Morden to you if you are looking to buy or especially to sell your property. Lucy and her team will make sure that they do not give up on you until the very end, no matter what challenges and hurdles you may come across along the way, with a professional manner Goodfellows will understand the stressful time, stand by you, and try their best to resolve any problems with your sale and purchase. Goodfellows in Morden are reliable, confident in what they do, and professionals within the property industry. They will certainly do everything they can to move you into your new home.
Without a doubt, we leave the team with 5 stars!
Emilia & Leonardo xPositiveProfessionalism
Emilia · 11 June 2021
Agent replied · 10 June 2024
Dear Emilia & Leonardo thank you so much for being able to sum up the highs and sometimes the lows of house selling and how important it is to have a professional estate agent who is there to support you and not give up in trying to make the move happen. The whole team are so pleased that you found the time to write and post your review and they sincerely hope that when other potential clients read this it will make them consider Goodfellows to represent them when it comes to selling , in what have been very challenging times. We hope you enjoy your new home and that if we can be of help in the future you will be in touch. Kind regards Goodfellows Morden.
★★★★★ 5/5
GoogleStuart & Jack Was absolutely fantastic throughout the whole process of selling my house highly recommended Thanks For All You Both Done
Laura · 30 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
