Trusted Agent profile
★★★★★
105 reviews across 3 platforms
5 Thunderton Place, Elgin, IV30 1BG, Moray IV30 1BG
Cluny Estate Agents's Moray office at 5 Thunderton Place is rated 4.6 out of 5 across 105 reviews on three platforms, including 44 Google reviews rated 4.5. The 24 Facebook count is for the whole business. Checked 9 October 2026.
Every review we hold for the Moray office, from every platform, shown as written. First names only.
5/5
GoogleHaving used Cluny for a long term rental, I can honestly say, you cannot fault this company. They are professional, reliable, efficient and extremely accessible and accommodating. I highly recommend Cluny if you are considering renting your property.
5/5
FacebookThank you to the lovely Mya and Team Charlie for first class service. Our flat sold within a month. Was always updated on how things were moving. Mya very professional and always on time. A few bottles of prosecco much deserved when the deal is signed. Thank you guys.
I love your post 😍😍 and what you share on here 🌹🌹, You seem like a nice 🌻 🌻 woman 🥰🥰. I tried n sending you a friend request but seems not going through. that's why I decided to drop a comment here. With peace and love from our heart for our beloved country, I hope you don't mind us becoming friends. I'd appreciate it. If you don't mind sending me a friend request from your side or text me on messenger I will really appreciate that.Thanks And GOD BLESS YOU!!❤❤💖
1/5
YellHorrendous.
Have heard a lot about this place. Did not believe it until i attempted to rent through them. Viewed a flat after being told separately by someone who worked there that it wasnt available a week prior i was told this was the only property viewing available to me. Despite their no under 21s rule - which i am over- i was told they would be in contact and i received no reply after trying to contact them i was basically told i had to have a valid reason for wanting to talk to an advisor and 'discussing my options' was not good enough. I have a very stable job and plenty of references and a guarantor. I was ignored when asking to view anymore properties. I felt horribly treated and uncomfortable. Not to mention their very high deposits on propertys. Would not recommend this place to anyone. PhP lettings is round the corner and a far more friendly environment.
1/5
YellThe Worst
Cluny Estate Agents are possibly the worst estate agents I have ever come across in my life.Whilst enquiring about a property not only had all of their 'new' properties already supposedly already been rented but they also threw down the clanger with their refusal to rent to Under 21's. According to one of their estate agents, who looked no older than 21 himself, the reason for this is that "It's the way kids are these days". 'Kids', the legal age to rent a flat is 18... You are not a 'kid' when you are 18, you are an adult. Subsequently you are neither a 'kid' at 19 or 20 for that matter.I've been living alone for the past three years however apparently references from two separate agents and having your employer as a guarantor isn't enough to satisfy their backward ways. It's little wonder that the majority of young people in Moray are forced in to council housing. Their discriminatory ways are beyond comprehension and really quite insulting.Also, a £600 per month flat DOES NOT require a £900 deposit. Again this shows their complete lack of trust in their customers. If they are really so terrified of their properties being damaged then I recommend they review their processes when checking out potential tenants as they obviously aren't strenuous enough as they currently stand.It's a shame you can't choose a no star rating as I almost feel shameful to give them one star at all.
5/5
GoogleThe response from Cluny, and Mya and Roz in particular was absolutely exemplary. Came to view the property within 2 days, photographed the house and arranged the Home report a day later and had the property on the usual platforms within 2 days. They accompanied the prospective purchasers and sold the house within 3 days. Highly recommended without any reservations.
5/5
GoogleVery happy with all my dealings with Clunys from start to finish - If you are looking for a property in this area I can't recommend them more highly.
5/5
YellGreat service… would recommend!!
We used Cluny’s services for 8 years to oversee the rental of our property. We were new to being Landlords and they made the whole process very easy for us and offered the right level of support and guidance when needed. The whole team were friendly, professional and dealt promptly with all matters. Would highly recommend!!
5/5
FacebookThe best local family run business I’ve ever dealt with. No questions were left unanswered everything was dealt with a high professional standard. Highly recommend 🏠
Thank you 💝
5/5
YellBest experience with this estate agent .
I have used Cluny state agents since the time I arrived in the United Kingdom from overseas .Their service is absolutely amazing .They are simply the best .Highly recommend them .
5/5
YellReview of Cluny, Elgin after 3 years rental
Rented a property from Cluny's in Elgin for 3 years. Excellent referencing process etc when first taking the property and quick and efficient in arranging for a plumber when needed. End of tenancy arrangements also quick and efficient. Would highly recommend.
5/5
GoogleVery helpful staff that have looked after us for 10 years now while we rent a property with them.
5/5
FacebookBrilliant family run business in Elgin and Forres. Amazing staff who will do anything for you 😊
Thank you 🥰
5/5
GoogleExcellent service. Much recommended.
5/5
FacebookExcellent service from friendly, knowledgeable staff with looking after our rental property.
Thank you 😊
1/5
FacebookJust after the money, no ethics, no morals, offer as if no offer, if a higher bidder props up in the picture, off they go. Feel very mistreated as a potential buyer. It was a harsh and ruthless process.
5/5
FacebookBought our property through Cluny a few months back, Mya couldn't have been more helpful, quick to respond to calls and questions from two first time buyers. From viewing the property to closure, everything was handled quick, courteously and professionally. Very happy home owners. Thank you.
5/5
GoogleGreat communication, professional and best of all a friendly family run successful business.
5/5
GoogleThis is an amazing business. Helped me get the best place to stay.
5/5
GoogleFantastic staff, very hospitable and a joy to rent from. 5*
5/5
YellCluny Estate Agents / Lettings, Elgin
Excellent, prompt and personal service; attention to detail and a high level of care. Thank you.
5/5
GoogleExcellent service from Charlie, Dawn and the Team at Cluny!
5/5
YellHappy Tenant
Rented a property with Clunys for 6 years I have no complaints they where always happy to help if I had any problems and it was always swiftly dealt with
5/5
YellHappy tenant
I’ve been letting a property looked after by Clunys for nearly 3 years. If I ever needed anything sorted the Elgin team were always there to help, thankyou.
5/5
YellHouse Sale - Dufftown area
Excellent service in selling my home. Done the viewings as part of the service. Very friendly and good to deal with, would definitely recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cluny Estate Agents's Moray office has 105 reviews across three platforms: 44 on Google, 24 on Facebook (across the whole business), 37 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
Cluny Estate Agents is rated 4.6 out of 5 across all 105 reviews, and 4.5 out of 5 on Google from 44 reviews, checked 9 October 2026.
Cluny Estate Agents, 5 Thunderton Place, Elgin, IV30 1BG, Moray IV30 1BG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.