Trusted Agent profile · Moortown
Verified
★★★★★
2,527 reviews across 2 platforms
9 Allerton Avenue, Moortown, LS17 6RE
Manning Stainton's office in Moortown, at 9 Allerton Avenue, is rated 4.8 out of 5 across 2,527 reviews on two platforms, including 217 Google reviews rated 4.7.
Every review we hold for the Moortown office, from every platform, shown as written. First names only.
5/5
TrustpilotOnce again great experience from…
Once again great experience from Manning Stainton team. Outstanding and exceptional service by Deborah Tooley from south Leeds Lettings. I would highly recommend.
Hi Arturas, thank you for leaving us such a positive review. Deborah & the team are pleased you were happy with the service.
5/5
TrustpilotJanice and sam
Janice Freeman and Sam where extremely welcoming and informative. As soon as we walked in I felt at ease with them they where really nice and gave us helpful information about the area and the house. Overall great experience I highly recommend this agency.
5/5
TrustpilotReally happy with the service
Really happy with the service that was provided by Manning Stainton. Always friendly, helpful and thorough. I have used Manning twice to move now and wouldn't hesitate to use them again. I was particularly impressed by Lesley who fully supported me and chased solicitors for updates. The mini tool box gift was such a lovely touch. Thank you so much.
5/5
TrustpilotBrilliant service and communication
We switched to MS - Guiseley office, from another agent who had not sold the house. Within 2 weeks we had secured a buyer and had a great experience in terms of constant communication, access to the bespoke portal, texts and calls to update us what was happened it and what they were doing. Such a great and lovely team we had interactions with - Matthew, Pippa, Lucy and Tracey - brilliant.
5/5
TrustpilotGreat Staff
Louise and James in the Wetherby office were really helpful throughout our sale. They did a great job of keeping the chain together when things got challenging.
Hi Richard, thank you for your review! We hope you're all settled into your new home. Kind regards, Louise
5/5
GoogleVery happy with service received from Louis Craggs at Manning Stainton. Great communication at all stages and answers all your questions very quickly. He is always there to help out really quickly and sorts out everything! I would highly recommend.
Thanks for the review Claire, we are glad Louis helped make your experience with us so positive!
5/5
GooglePaulina Gluszek from the North Leeds letting office was really helpful and answered any questions we had. We were kept up to date all throughout our application and Paulina even helped us to arrange for us to collect the keys 2 days earlier …
Thanks for your feedback on Paulina
5/5
TrustpilotTook the stress out of selling
The team at the Pudsey branch, especially Amy and Claire, took the stress out of selling. Would highly recommend.
4/5
TrustpilotDifficult Move
Worked hard to ensure our move was successful, in difficult circumstances. Very pleased with the outcome.
Thank you Yvonne for taking the time to review us. We really do appreciate it and wish you all the very best. Thank you for your business.
5/5
TrustpilotThey got the deal done!
We bought a house through Claire Ward at Manning Stainton. When the purchase ran into difficulties, as they do, she and all her colleagues were the only local professionals who were interested in getting the move completed in a reasonable time to the benefit of all the people involved, whether they were paying her or not. She went the extra mile to chivvy and persuade everyone else to do their job. The whole company appears set up to work that way. We would unhesitatingly recommend them.
5/5
TrustpilotThe team at Manning Pudsey branch have…
The team at Manning Pudsey branch have been extremely helpful with the process of our house sale. Amy & John worked really hard to get us on the market & sold in a really quick timeframe and their communication has been second to none. It's been great to work with a personable & organised team & would recommend to anyone in the area.
1/5
TrustpilotRefused a viewing + pressured to use their Financial Advisor
Called today to arrange a viewing at Headingley. Being a landlord with a line of credit so don't need their mortgage advisor. Despite saying this, they insisted I go through their mortgage advisor (no obligation etc). Why would I talk to another financial advisor when I can go direct to my bank? To make matters worse as other reviewers pointed out, Manning Stainton won't arrange a viewing without a bank statement showing cleared funds and a decision in principle. Sure, everyone asks for these when you make an offer but not at viewing stage. I can't ask my bank for a 'decision in principal' for the half dozen properties I intend to view. They won't do a letter saying I can borrow up to X because every property is unique. When I tried to explain, all I got was a really snarky attitude and a refusal to discuss it any further. Shame as it was a nice property but there are plenty for sale.
5/5
TrustpilotWould definitely use for next purchase!
I would highly recommend Manning Stainton as they displayed a great deal of customer care by being pro-active and being in frequent communication.Whilst looking for properties in the pandemic we found most estate agents had so much interest they didn't bother to try secure us viewings or even sign us up to a basic mailing even but Manning Stainton were immediately different, the properties listed were all great and we decided early on we weren't going to bother with looking at any properties that weren't listed by them and it paid off! Debbie Cundill handled our first new property purchase really well from start to finish and wasn't afraid to go the extra mile to ensure all parties were working fast as possible to get the sale through!
5/5
TrustpilotManning Stainton kept us very well and…
Manning Stainton kept us very well and consistently updated throughout our house purchase.
5/5
TrustpilotSuperb Estate agents
What a great service we received from Debbie at Manning Stainton every time we spoke to her she couldn’t do enough to help, We can highly recommend this Estate Agents from our first meeting with John Putsman to all who work there for their help in the sale of our property.
5/5
TrustpilotAbsolutely fantastic staff
Absolutely fantastic staff, updated weekly from day one.The staff go above and beyond.Very highly recommended
Hi Michelle, Thanks so much for the lovely review. I hope all goes well in the future with your purchase :) Laura.
2/5
TrustpilotDifficult to deal with
I use Manning Stainton to let a small flat. Sometimes I think it would be easier to manage it myself. I often send them emails and get no reply. I have to contact them several times. Issues to do with maintenance can go on for months. They do not keep me informed of the status.They have different departments to deal with different subjects, so if you deal with one person about invoicing you have to deal with someone else for new lettings and someone else for property maintenance.I believe that the managers do not let the employees out of the Manning Stainton office to deal with property maintenance issues. It's very hard for a Manning Stainton employee to understand a maintenance issue if they have not been out and physically seen the problem themselves (I mean in normal times, not due to Covid).As a landlord I don't recommend them
5/5
TrustpilotGood vibes from all the staff at…
Good vibes from all the staff at Horsforth throughout a difficult period because of the chain breaking down. They kept me well informed.
Thank you for leaving us a review and we are really pleased to of helped you through the process. We wish you all the best moving forward. Team Horsforth
5/5
TrustpilotManning Stainton was extremely helpful…
Manning Stainton was extremely helpful throughout our search for a new house, particularly Vickie, keeping us regularly updated on progress, and suggesting appropriate additional new properties for us to view.
5/5
TrustpilotMy elderly mum purchased her house for…
My elderly mum purchased her house for the first time in her life. Victoria was patient, understanding and professional without condescending. Thank you. Made her experience easy and stress free
1/5
TrustpilotScammers
Manning Stainton Pudsey advertised a property for sale with a large garden which was not actually owned by the vendors. Resulted in the loss of hundreds of pounds on our end through survey cost and legal fees. Throughout the entire experience they were unresponsive with calls and emails going un-returned and unacknowledged. If you can avoid buying through this branch I would strongly recommend it. But equally if you fancy trying to sell a property that you don't have the title deed for - give them a go!
5/5
TrustpilotCharlotte Murrie what a star
Charlotte Murrie what a star. Thank you so much for your help throughout the process you were amazing and went above and beyond for us. Without your help not sure we would have got there. Thank you once again.
5/5
TrustpilotManning Stainton have been very efficient.
Manning Stainton have been very efficient from first visit to value our property through to final completion. Of particular value to us as sellers has been a dedicated liaison team member, Yvonne Jones, who has given excellent input into contacting others in the chain to establish any issues and offer us advice and support during a very stressful time.
4/5
Trustpilotcommunications
They are keeping me informed when the rent is being paid late, he has been very good at getting the repairs etc completed.
We really appreciate your review about Poppy. I'll make sure she knows you left a review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Send Manning Stainton Moortown Lettings a message.
