Every review we hold for the Moortown office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotManning Stainton are a nightmare to…
Manning Stainton are a nightmare to deal with! They are unresponsive will not work around you for viewings, and on two occasions they have had offers on properties I have been to view and not informed me there has been offers, giving me a chance to offer, or not telling me another offer has been accepted. They have left me in the dark now on two occasions and when calling to complain the manager just gave excuses and was not helpful or apologetic at all! I recommend using any other estate agents!
Natasha · 1 September 2021
★★★★★ 5/5
TrustpilotManning Stainton Estate Agents - Pudsey, Leeds
Charlotte and the Manning Stainton team in Pudsey have been amazing from start to finish. Purchasing our new home has been a pleasant and relatively seamless experience. Coupled with Conveyancing at Home solicitors, they made sure that we were up to date and informed at all times during the process. Highly recommended!
Trevor · 12 April 2024
★★★★★ 5/5
TrustpilotHelpful throughout
From our initial contact the staff in the Rothwell branch were helpful and friendly. During a quite protracted sale the moving team kept us up to date and helped with queries and questions as this was the first time for us moving as part of a chain and also having our own property and not coming from rental.
Mr · 4 December 2023
★★★★★ 5/5
TrustpilotGreat to deal with on the ball with…
Great to deal with on the ball with updates,easy to contact well done all staff involved
Glen · 22 June 2024
Agent replied · 24 August 2024
Hi Glen,Thank you for choosing us to use us. You and your father were a pleasure to deal with.All the bestDan
★★★★★ 5/5
TrustpilotFantastic experience
Fantastic team. Really helpful and pleasant to deal with. Would highly recommend and use again in the future. Thank you to Nikki, Alex and Vicky!
Callum · 19 August 2022
★★★★★ 5/5
TrustpilotThank you to everyone
Thank you to everyone. All the team be very helpful.
Guest · 29 September 2024
Agent replied · 24 October 2024
We appreciate your kind words and are thrilled to hear that our team was helpful.
★★★★★ 5/5
TrustpilotSelling a property
From start to finish everyone was helpful, prossional and efficient especially Matthew, Megan and Abu
Christina · 18 July 2023
★★★★★ 5/5
TrustpilotExcellent, Professional service
Excellent service and communication from Nicola, Alex and Lesley at Wortley and Pudsey branches of Manning Stainton. I can't recommend them highly enough. Professional, friendly and very informative. The sale of our property was made easier with the guidance of Lesley Alexander who helped us every step of the way and advised us. Not sure we could have done this without her. Thank you.
Mrs · 20 June 2023
★★★★★ 5/5
TrustpilotPoppy always very helpful!
Poppy the Lettings Accounts Assistant always very helpful with queries and quick to reply, thanks!
Rob · 5 July 2024
Agent replied · 19 June 2024
Thank you for your review about Poppy. We appreciate the feedback.
★★★★★ 5/5
TrustpilotExcellent assistance
The Moortown branch from start were helpful, well informed and professional followed by Yvonne from Head office whose patience, follow up and charm made the purchase smooth, and pleasant.
Customer · 10 September 2023
Agent replied · 3 February 2024
Thank you so much for your great review. We hope you enjoy your new home!
★★★★★ 1/5
TrustpilotVery unhelpful;
I was one of the many people who suffer the impacts of the Covid outrage, after been made redundant twice I have started work trough the NHS working on secondment projects which makes it hard to rent as this is classed as a fixed term contract. I was asked to leave during the pandemic and force to sublet and for the last six months I have been looking for houses only to find the horrifying truth of the UK rental market, run down overprized properties, this means competition is pretty brutal right now as the few decent houses get taken pretty quickly. I have tried to view few houses with Manning Station however as they advise their landlords to not take guarantors it makes it almost impossible to find a house, apparently having a guarantor cost the house insurance rate to go up, something I have never heard before besides me using a guarantor in few occasions. I am really disappointing to find that besides all has happen you also have to suffer the unfairness of the the rental market. Shame on you guys
Angelica · 20 July 2021
★★★★★ 1/5
TrustpilotI would avoid this company at all…
I would avoid this company at all costs.I very rarely write reviews but I had no choice here. I am a landlord I own 1 property that I have worked very hard to rent out. We found a lovely couple to rent out our property who maintained the house very well. Manning Stainton were very close to losing our tenants.Extremely poor communication it's very hard to reach the building manager because people move around far too quickly. They entered the property without giving me or the tenants any notice.They lost keys, and after asking many times kept charging me insurance on our fee's.They have just been an absolute nightmare from start to finish. I had no choice but to take the keys off them.
Adam · 15 July 2021
★★★★★ 5/5
TrustpilotExcellent and thank you for all your…
Excellent and thank you for all your help x
Delshad · 10 October 2024
Agent replied · 24 October 2024
We're so glad to hear you had a positive experience!
★★★★★ 5/5
TrustpilotGarforth branch team were fantastic
Garforth branch team were fantastic. Emma Hart and Ben& team did a really good job
K · 30 June 2024
Agent replied · 24 August 2024
Thanks for the feedback, always appreciated and happy to see your sale go through in a timely fashion!
★★★★★ 5/5
TrustpilotDeborah at the Morley branch made…
Deborah at the Morley branch made everything so easy. She wad very helpful and very knowledgeable. I would recommend manning Stainton and the Morley team .10/10!!!
Julian · 16 November 2023
Agent replied · 3 February 2024
Hi Julian, thank you for such a fantastic review. We're delighted to read your nice words, all the best in the new home!
★★★★★ 5/5
TrustpilotProfessionally dealt with my sale
Professionally dealt with my sale. Credit to Tyler and Joanne for going the extra mile on my behalf.
Amrik · 2 May 2024
Agent replied · 19 June 2024
Thank you Mr Bhachu, we are so pleased that youare happy with the service you received. Wishing you all the best and thank you for your business.
★★★★★ 5/5
TrustpilotIan showed us round he was…
Ian at crossgates showed us round he was great 👍🏻
Jenny · 17 September 2024
Agent replied · 24 October 2024
Thank you for your lovely comments, Ian will be very happy. Good luck with your property search.
★★★★★ 5/5
TrustpilotGood communication all round
Good communication all round, and hopefully a quick sale!
Alec · 3 October 2024
Agent replied · 24 October 2024
We appreciate your kind words and are glad to hear you found our communication to be helpful.
★★★★★ 5/5
TrustpilotExcellent communication, very helpful staff
Excellent communication, the team kept informed all through the marketing and the selling process, I would recommend this Estate agent at Adel to everyone.
Ros · 22 December 2023
Agent replied · 3 February 2024
Thank you for the review. Were were so happy to finally see the property complete!
★★★★★ 5/5
TrustpilotGood Service All Round
Found me a cash buyer who proceeded quickly. All staff were great, Zaini Miraj who looked after the sale followed up very efficiently with the purchaser, solicitors and myself.Thank you.
Clive · 22 July 2023
Agent replied · 18 October 2023
Thank you Clive, a pleasure to deal with!
★★★★★ 5/5
TrustpilotExcellent service from Manning Stainton…
Excellent service from Manning Stainton at Cross Gates office, thanks for steering us through the tricky bits.
Angela · 12 May 2024
Agent replied · 19 June 2024
Hi Angela, with a bit of team work we finally got there. Thank you so much for taking the time to review the team Wishing you all of the very best and thank you so much for your business.
★★★★★ 5/5
TrustpilotThe lovely people in the Horsforth…
The lovely people in the Horsforth office were unfailingly patient and helpful, even when I was suffering from move-related stress, making it as painless as possible.
Ms · 27 October 2023
Agent replied · 8 February 2024
Thank you for taking the time to leave a review Pauline, we really appreciate it. We are glad to of helped you through a very difficult period. If you ever need our help in the future just let us know. Team Horsforth
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service and quick to response. I will surely recommend to friends and family. Their team are really great.
Yetunde · 9 March 2024
Agent replied · 19 June 2024
That is so great to hear Yetunde, My team work hard to make people happy, so it is always appreciated to hear kind comments. Thank you.
★★★★★ 1/5
TrustpilotBy far the worst and most lazy estate…
By far the worst and most lazy estate agents I have ever dealt with during my time in Leeds. I was staying in a 4 bedroom property for a little over 18 months, at first glance all seemed good and the place was immaculate.After spending a few months using the bathroom it began to leak directly through to the kitchen. Each shower would leak through the ceiling and cause a huge puddle in the kitchen. We made the estate agents aware during covid and this issue was not seen to for months. After sending out 5 contractors to fix the issue, they couldn't find the leak. It was when the 6th contractor decided he would just silicone the entire bath, taps, and shower glass. This actually made the situation horrible and water was being trapped underneath. A true ''bodge job''. We had to live with a dirty brown ceiling and the leak was never fixed. Upon moving out, when they came to look at the property, one of the contractors just painted white over the ceiling to make it look like there was no issue. So if you are thinking about staying at 36 Woodland Park Road, LS6 2AZ. I would re-think. I am now 6 months out of this property and still not received my deposit back which, is 6 weeks' worth of rent.They made some deductions to the deposit and I expected that for cleaning and some decorating however, I kindly asked for an accurate invoice to be produced. 6 months later, no accurately dated invoice has been produced, just wishy-washy lazy emails from incompetent agents who continue to fob off every phone call they get. I have given them 6 months to provide me with a refund of my deposit, provide me an accurate invoice and I would have been on my way. It has led to me serving an awful trust pilot review which if I am honest, I do not want to waste my time doing. If you are thinking of going with Manning, be aware they are rude, lazy, and incompetent from top to bottom. Not one person knows their ass from their elbow and nobody ever seems to have an answer when you call, it is all done via email, and even then, lacks any clarity. Avoid and choose someone who really values you and your money and provide an upstanding service from start to finish.
Rhys · 21 April 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
