5/5
TrustpilotThank you Tesh for your great quality…
Thank you Tesh for your great quality customer service!
Agent replied · 24 October 2024
Thank you for your 5* review! Your comments have been passed on to Tesh :)
Trusted Agent profile · Moortown
Verified
Manning Stainton Moortown Lettings reviews
★★★★★
2,529 reviews across 2 platforms
9 Allerton Avenue, Moortown, LS17 6RE
Manning Stainton's office in Moortown, at 9 Allerton Avenue, is rated 4.8 out of 5 across 2,529 reviews on two platforms, including 217 Google reviews rated 4.7. See how it compares with other estate agents in Moortown.
Reviews
Every review we hold for the Moortown office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery efficient and knowledgeable
Very efficient and knowledgeable. Managing every aspect of the buying and the selling. Understanding what I needed to ask before I had even asked the question. Making Olivia Smith my main point of contact was great so I could be in touch without having to wait for staff to read up on the file before a question could be answered
Agent replied · 24 October 2024
Dear Marie, Thank you for taking the time to leave a review, we really appreciate it. I went on holiday and before I came back you were sold. What a great result. Thank you for mentioning Oliva. She really appreciates it. Kind regards Amy and The Headingley Team
5/5
TrustpilotFantastic service from Molly Dunn at…
Fantastic service from Molly Dunn at the Wetherby Branch. Molly was super helpful, listened, understood and overall kept a heavily pregnant woman with crazy hormones very calm in what can be known as quite a stressful process. Molly is very professional and always available to answer your questions. I can’t thank Molly and the wider team at Wetherby enough for their support and I would highly recommend them for any future sale and/or purchase. Thank you.
5/5
TrustpilotExcellent customer service from the entire Wetherby team
Excellent service from the entire Wetherby team. Clear, professional advice throughout. Very good communication and customer understanding from the local team. Particular thanks to Angela, James, Louise and Steve.
Agent replied · 18 October 2023
Many thanks for the glowing review, we are very pleased you had a great experience. Kind Regards Louise.
4/5
TrustpilotOverall very good. Would recommend.
Charlotte was very helpful in facilitating the purchase of the house. There seemed to be several obstacles to overcome and required Charlotte to liaise with vendor and solicitors. Charlotte was always prompt with communication. I felt that Charlotte supported and communicated well my interests and wishes to the vendor. Charlotte was always approachable, friendly and willing to help. Thanks.
5/5
TrustpilotHard work
Made the whole process very easy from start to finish. Clear communication throughout the whole process from all members of staff. Special mention to Charlotte Murrie though, who was incredibly throughout the whole thing. Went above and beyond to get the sale done and help me through it. Can’t thank her enough.
5/5
TrustpilotEveryone needs a Jan!
Met the very lovely Jan today who showed me around a property, she was very knowledgeable and very helpful. Jan is the nicest lady I’ve met in a long time and wish she could show me around every property that i view!! 5*
5/5
TrustpilotExcellent
Great service.Proptly respond to any enquiries.Joe was very friendly and helpful.
Agent replied · 24 October 2024
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent service and are glad that Joe was able to assist you.
5/5
TrustpilotEmily was great
Emily was great, so we’re the rest of the staff, always helpful with any questions relating to selling my property. Really nice girl and a decent company.
Agent replied · 3 February 2024
Thank you so much for leaving such a great review, I know Emily was really pleased to get the sale agreed for you!
4/5
TrustpilotGreat experience
We accepted an offer on our home in February 2021 after being on the market since late 2020 with Manning Stainton, Wetherby. Our agent was Angela however we did also deal with James and Ann occasionally. Overall the process was positive, with some typical bumps in the road along the way (selling your home is not a fun process, Joe Public are not easy to deal with!). Angela was great at listening to us as sellers and turning those bumps (I don't want to say negatives!) into learnings. For example, we asked her for a more thorough "vetting" process before allowing potential buyers through the door. We were selling a 2-bed property and had a couple of parties view who said "we are looking for a 3-bed" once through the door. This is a very disheartening thing to hear when you can't change it! Angela and the team worked hard to protect us from these sorts of viewers as ultimately it wastes everyone's time. In the end, we resorted to having Angela or James carry out the property viewings as it was just becoming too emotional for us. They both came and viewed our home so that they knew exactly what they were selling, and both of them respected our property and our wishes (i.e. removing shoes or wearing shoe covers) which we really appreciated as not all agents are as respectful (we know from experience!). The team also kept very thorough notes on our property which helped us massively during the sale process as our buyers tried to give backword on part of the deal, with the aim of forcing us out of our home sooner than we were happy with. Thank goodness James had made such a detailed account of the deal that was agreed when he accepted their offer for us! The reason this review is 4* and not 5* is due to a small issue we had relating to Mannings representing a potential buyer; they were also a client of Mannings to sell their property. This created a conflict of interest within branch which dampened our experience. We spoke with the branch manager, Steve, and ultimately it was resolved by us walking away from the buyer. This is my one and only small criticism and was likely not helped by my naivety - if your buyer is also selling with Mannings, just be aware and make sure that you communicate as two separate agents rather than allowing one agent to manage both parties as we found there was difficulty with impartiality. This one blip aside, our experience was a great one, and we would definitely sell with Mannings again. We massively regretted not going with them in the first place and were unfortunately burned by another less-than-professional agent. Steve took the photos of our home and they were lovely, with no extra cost associated. Our brochure was lovely and they would update to flip the pictures around when we requested, same with our Rightmove advert. Mannings also have a really great after-sales service with their Move Managers - ours was absolutely fantastic. If we were to sell with Mannings again I would request the same Move Manager again (Debbie Tabiner)! Thank you Angela, James, Steve, Ann and the Wetherby team for selling our home. It wasn't easy, we weren't easy but we appreciate everything you did for us.
5/5
TrustpilotTrust your Agent
My agent at Manning Stainton - Kyle Guy - was the epitome of calm competence. When I was panicking, Kyle stayed in control and helped soothe my nerves. He acted promptly and kept me informed of what was happening when things were tricky.In fact, all the team at the Horsforth Branch (led by Sarah Joseph) were supportive and accessible.
Agent replied · 24 October 2024
Thank you for your kind words. We are so pleased to hear that you had such a positive experience with our team. We strive to provide our clients with the best possible service, and we are thrilled to hear that Kyle and the Horsforth Branch team were able to help you through a stressful time.
5/5
GoogleNatalie is a great credit to the company and kept me updated at all times throughout the processes
5/5
TrustpilotHad a visit from Jacob today to discuss…
Had a visit from Jacob today to discuss tha potential of selling my houseHe was very professional He came very prepared it was obvious he had spent time prior to the visitManning Stainton are very proactive confirming appointments I like that about an agent they don’t sit on their laurels Very impressed today will use them when I sell Well done Jacob !
Agent replied · 24 August 2024
Hi Debra,Happy to see that Jacob was really helpful with your property valuation. When you would like to sell your home please don't hesitate to get in touch!
5/5
TrustpilotManning Stainton the go to Estate Agent. They get the job done stress free.
Manning Stainton acted in our recent buy/sell transaction which was completed on time. Throughout the process we were kept inform from the Rothwell Office by an excellent team of handlers. We had weekly update on how things were progressing by Sabrina Aujla which we found particularly reassuring. Well done and thank for again for all your endeavors. Mission completed.
Agent replied · 24 October 2024
Thank you for your kind words. We are delighted to hear that you were pleased with the service you received from our Rothwell office.
5/5
TrustpilotGreat service from Manning Stainton…
Great service from Manning Stainton from start to finish. Very friendly and professional service. I have never sold a property with a move manager before. Yvonne saved me so much time in chasing solicitors, helping the buyer, who was struggling with some of the paper work and generally keeping me informed. A great assesset to the business!
Agent replied · 24 October 2024
We are delighted to hear that you had a positive experience with our team. We are glad that you found Yvonne to be a valuable asset. We appreciate your feedback and are glad that you found our service to be friendly and professional.
4/5
TrustpilotKyle was great
Kyle was great. Consistent communication, positive and clear with a sense of humour
Agent replied · 24 October 2024
We're thrilled to hear that you had a positive experience with Kyle. We appreciate your kind words about his communication, positive attitude, and sense of humor. We'll be sure to pass your feedback along to him.
1/5
TrustpilotLooking to rent my property
Looking to rent my property, I called the Horsforth branch of Manning Stainton on Monday 12th June and was greeted by “hello?”, to which I then had to ask “is this the estate agency?” to which he replied quite abruptly “yeah”. I felt with that kind of attitude when answering the phone they either don’t want the work or just don’t want to answer the phone at all. Didn’t fill me with hope and definitely did not make me want to rent my property through them, imagine if my future tenants were greeted like that!
Agent replied · 18 October 2023
Hi Alistair, Im really sorry to read your review and will be picking up your comments with the Horsforth office. We have an agreed standard on how we greet our customers but clearly this hasn't happened for some reason in this instance. I can assure you we take the standards of our team very seriously and so if there was an opporutnity to try and restore your faith then please do get in touch and send me an email at mm@manningstainton.co.uk. Best WishesMark Manning
5/5
TrustpilotGreat People To Deal With
After being convinced to use another estate agent and getting zero enquiries- I switched to Manning Stainton. What can I say - First week sold - with the first viewing!
5/5
TrustpilotLettings brilliance
Debbie and Julie-Ann dealt with the reletting of my property after a tumultuous previous tenancy and have been absolutely brilliant from start to finish. They found a new tenant quickly, were super fast in their responses when I needed something and gave me plenty of sound advice. I really appreciate all the effort you guys have put into my property so thank you!
Agent replied · 24 August 2024
Hi Leah, great to read such a fantastic review and thank you for taking the time to recognise Jules & Debbie's efforts!
5/5
TrustpilotFriendly and helpful
Lots of clear information and helpful, quick responses.Evie Longley at South Leeds Lettings was particularly pleasant and helpful to deal with. Big thumbs up 👍🏻
Agent replied · 3 February 2024
Hi Paul, thanks for the great review Evie was really pleased to read you were happy with the service!
5/5
TrustpilotHad a great experience moving
Had a great experience moving into a new property with Manning Stainton. Massive thanks to Deborah Tooley for facilitating a smooth process.
Agent replied · 14 February 2024
Hi Joseph, thank you for your kind words and for leaving us a 5* review.
5/5
TrustpilotAll the staff have been very responsive…
All the staff have been very responsive always communicating as and when required. Ann has been very good at chasing and getting answers to move forward.
Agent replied · 3 February 2024
thanks so much Keith
5/5
TrustpilotThanks Zaini and everyone else at…
Thanks Zaini and everyone else at Manning Stainton! Was a great experience using them to sell my house overall and I definitely recommend using this professional and capable team.
Agent replied · 18 October 2023
Thank you Anthony!
5/5
TrustpilotChloe was really friendly
Chloe was really friendly, quick communication and helpful.
Agent replied · 24 October 2024
We're so glad to hear that you had a positive experience. Thank you for giving Chloe a special mention. She really appreciates it. Kind regards Amy and The Headingley Team
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