Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat honest agents
One of the key indicators we looked for in our Estate agent search was honesty and integrity; and the ability to deliver. Cedric’s and his team worked closely with use through our sale and purchase and really made the process as clear a manageable as possible.
M · 11 March 2024
Agent replied · 23 October 2024
We are so pleased we were able to deliver for you, and to hear that we did this with integrity and honesty - this has always been our company ethos. Thank you for taking the time to share your experience, we really appreciate you doing this.
★★★★★ 5/5
TrustpilotVery Impressive team and services
Have been working with White and Sons for many years and they have never let me down. Staff are always friendly, supportive, and professional. Response time to issues and queries is impressive in the extreme. Would highly recommend!
Gary · 17 July 2024
Agent replied · 23 October 2024
Absolutely brimming with pride reading your comments. Thank you for taking the time to share your experience and for your continued business. Really pleased to hear that our impressive team continues to deliver an outstanding service. Thank you.
★★★★★ 5/5
TrustpilotStrongly recommend White and Sons
The team at White and Sons have been nothing less than professional, informed, friendly and positive throughout the protracted sales process for a cherished family home. At no stage were excuses offered (ie pandemic) and viewing numbers were always encouraging. The eventual sale to the new owners has been very smooth and represents a “job well done”. I would recommend White and Sons to anybody considering a property sale in the Dorking area.
Mr · 20 April 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave such a positive review, we really appreciate you taking the time to do this. Really pleased your sale was smooth and delighted we did the job well. Thank you for choosing White & Sons.
★★★★★ 5/5
TrustpilotFantastic!
I transferred the full management of my rental property to White & Sons after my experience with another agent became highly unsatisfactory. I cannot recommend White & Sons highly enough., they are brilliant. I have been with them for about 18 months now, and their level of customer service, both to me and my tenants is exemplary. The team are all professional, friendly, efficient and totally on top of everything. Fantastic!
Victoria · 30 August 2021
Agent replied · 23 October 2024
Thank you very much for taking the time to leave such a great review. We are so pleased that you are happy with the service we have provided.
★★★★★ 5/5
FacebookWhite & Sons dealt with the refurbishment and re-letting of my property. It was a first class service from start to completion.
Paul · 30 January 2026
★★★★★ 5/5
TrustpilotTour of 3 different properties nearing completion .
Excellent and informative tour by the young agent. The
Adrian · 1 August 2025
Agent replied · 23 September 2025
Thank you for taking the time to leave a review. We are so pleased you were impressed with Charles' property tours. We wish you well with your property search.
★★★★★ 4/5
TrustpilotPhilip Dale and the rest of the team…
Philip Dale and the rest of the team were very helpful and prompt with their replies to any questions that I asked and helped guide me through the process of selling my Mother's house.
Amanda · 8 September 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave a review, much appreciated. Really pleased we were able to assist you through this process - thank you for choosing White & Sons
★★★★★ 5/5
TrustpilotWe are a prospective purchaser
We are a prospective purchaser. Jack, the Estate Agent, had full and proper knowledge of the house and pointed out all the benefits without over-selling. He coped admirably with our tag along Grandchildren too.
Martin · 2 September 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave a review, this is very much appreciated. Really pleased that Jack's knowledge of the house helped with your decision making process. It was our pleasure to help.
★★★★★ 4/5
TrustpilotReally friendly and approachable…
Really friendly and approachable office. Only reason for 4 stars and not 5 is that other estate agent we have used had a dedicated sales progresser which saved us quite a few phones calls.
Hannah · 9 August 2024
Agent replied · 23 October 2024
Thank you for your honest feedback, we will certainly take some time to consider your comments. Really pleased you found us to be approachable and friendly. Thank you once again.
★★★★★ 5/5
TrustpilotOur Agent Lucy at White and Sons
Our Agent Lucy has provided an excellent and professional service throughout an otherwise stressful process of buying our home. She has a friendly approachable can do attitude and is very prompt with responding to queries.
Alan · 20 July 2024
Agent replied · 23 October 2024
We are so pleased that we were able to mitigate the stress of buying home for you. Really pleased Lucy was such a help for you. Thank you for leaving a review of your experience, we really appreciate you taking the time to do this.
★★★★★ 5/5
TrustpilotBlock and Estate Management Department
White & Sons took over the management of our development, which comprises of 29 units, a mixture of leasehold and freehold properties, at extremely short notice, 2 years ago, when we were let down by our previous Estate managers.Justin Theobald and Debbie Webber managed the transition well, and have since provided excellent and professional advice.I would not hesitate to recommend them.
Elaine · 12 August 2022
Agent replied · 23 October 2024
Delighted that we were able to deliver when others were unable to. So pleased you find our service to be "excellent". Thank you for taking the time to leave a review, much appreciated.
★★★★★ 1/5
TrustpilotTime wasters
Although initially they were helpful, once the house had sold . They sat back , did no chasing buyers through. Did not answer inquiries from solicitors or our onward purchase solicitor or estate agent . We have now lost the house we wished to buy due to their lack of interest . In conclusion, find someone else , someone with and interest in seeing it to a conclusion
Gary · 5 August 2021
Agent replied · 23 October 2024
We are obviously disappointed to read your comments. We understand that sometimes towards the end of protracted sales things can get a little heated as deadlines loom. We would like to reassure you that we have, and will continue to, do all we can to ensure this sale completes successfully.
★★★★★ 5/5
TrustpilotOutstanding company to deal with
We have been working with Jamie at White & Sons over the last year as contractors assisting in property maintenance. The communication and professionalism has been outstanding and we have developed a great working relationship. I would highly recommend the company and Jamie personally to deal with if you are considering a management company for your property. We have worked for a few but this company stands out above the rest.
B · 13 December 2020
Agent replied · 23 October 2024
Thank you very much for taking the time to leave such a glowing review. We are so pleased to have developed an outstanding working relationship with you too.
★★★★★ 5/5
TrustpilotWhite and sons 5 stars
Having dealt with White and sons for some considerable time, my wife and I thought it was time we put pen to paper and say how pleased we are at the way all the staff have treated not only us but also all the tenants they have found us over the years. We both cannot praise all of the team enough for being very efficient and professional, would highly recommend
Nicholas · 22 February 2021
Agent replied · 23 October 2024
Thank you very much for your continued support and wonderful words of encouragement. Thank you for choosing White & Sons to manage your rental and for your recommendation.
★★★★★ 5/5
TrustpilotThe service we receive from Debbie has…
The service we receive from Debbie has been excellent. Really attentive and professional at all times. Nothing is ever too much trouble.
A · 21 December 2020
Agent replied · 23 October 2024
Thank you for taking the time to leave a review, we really appreciate this. Debbie was really made-up to read your kind words.
★★★★★ 5/5
TrustpilotHome sale and purchase
From the moment James came to our property to value it, our expectations have been exceeded. The whole team were professional, friendly, empathetic and very knowledgeable about our property and provided many updates about the chain. They also worked hard to help us with our property search informing us of all the suitable properties coming to market. I wouldn’t hesitate to use White and Sons (Horley) again.
Mr · 5 August 2021
Agent replied · 23 October 2024
Thank you very much for leaving such a wonderful review, this really is such a pleasure to read. We are so pleased we have exceeded your expectations. Thank you for choosing White & Sons.
★★★★★ 5/5
TrustpilotWe would highly recommend White & Sons…
We would highly recommend White & Sons especially Julie our block manager as she is always helpful and goes the extra mile
Consumer · 12 December 2020
Agent replied · 23 October 2024
Thank you very much for your extremely kind words of encouragement, Julie is sporting a very large smile.
★★★★★ 5/5
TrustpilotGreat Communication!
From Valuation to Completion of Sale, communication was always great, which is exactly what is Key throughout the whole process! A big thankyou to Stephanie, James and the rest of the team!
Rod · 25 July 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave such a wonderful review. Delighted to hear that communication was great - we agree, it is key. Thank you for choosing White & Sons.
★★★★★ 5/5
TrustpilotProfessional
Professional, efficient, courteous both in buying a house with White and Sons and selling one, thank you Stephen and Becky
Mrs · 15 January 2021
Agent replied · 23 October 2024
Thank you very much for taking the time to leave such a lovely review, we really appreciate this.
★★★★★ 5/5
TrustpilotStraight forward
Straight forward. Sensible advice.£800000 was agreed. In retrospect it should have gone on the market at £820000, knowing that buyers want the satisfaction of knocking a bit off the price.
Dr · 9 August 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave a review, much appreciated. Really pleased you found our advice to be sensible and straightforward. Thank you for choosing White & Sons.
★★★★★ 5/5
TrustpilotGreat service
Jamie, Head of Block Management at White and Sons Dorking provided great customer service dealing with a reported issue, which was resolved immediately. Whites took on our property management in January 2023 and have dealt with a backlog of maintenance that was neglected by the previous company, quickly and efficiently.
Mrs · 27 May 2023
Agent replied · 23 October 2024
We are so pleased that reported issues (and the backlog) are being resolved so quickly and that Jamie has provided such great customer service. Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotThe Consultant and rest of the team…Seller’s Experience
The Consultant and rest of the team were diligent informative and helpful in all aspect. Positive attitude always prevailed. Immediate response with emails and phone calls. Helpful to both the seller and the buyer.Always received feedback with the viewings and any comments whether positive or negative shared with us. We highly recommend their services.
Kem · 15 November 2022
Agent replied · 23 October 2024
Thank you very much for taking the time to leave a review. We are so pleased that you had such a positive experience. We really do try to mitigate some of the stress typically associated with selling and buying houses. We really appreciate the recommendation. Thank you once again.
★★★★★ 5/5
FacebookRecently sold through White & Sons, Horley branch..Stephanie was fantastic throughout! Great communication and updating us on details when needed 👌
Christina · 30 November 2019
Agent replied · 20 March 2026
Thank you very much for taking the time to review our service and for choosing us to sell your home.
★★★★★ 5/5
TrustpilotFriendly and professional service
All the team were friendly courteous and professional. My property was presented to the market with professional images and all viewings were escorted by a member of staff and regular feedback offered. A satisfactory sale was arranged within a relatively short space of time.
Simon · 20 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
