Trusted Agent profile Β· Mole Valley

Jackson-Stops Dorking Mole Valley reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

694 reviews across 2 platforms

279 High Street, Dorking, RH4 1RL, Mole Valley, RH4 1RL

Jackson-Stops Dorking's office in Mole Valley, at 279 High Street, is rated 4.8 out of 5 across 694 reviews on two platforms, including 248 Google reviews rated 5.0.

Google logo

5.0 / 5

248

Reviews on Google

This office

Trustpilot logo

446

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent from beginning to end!

We used Jackson-Stops to find a rental property last year and again this year. Both times our experience was second to none! So professional throughout and excellent communication. We mainly dealt with Isabelle and she was super. So efficient and did everything she could to help us along the way. I would highly recommend Jackson-Stops πŸ‘Œ

Caroline Β· 6 July 2021

Agent replied Β· 26 October 2024

Dear Caroline, we're delighted to have been able to help you find your recent rental properties. Thank you so much for your five star review. Best wishes from us all at Jackson-Stops.

5/5

Google

We have nothing but praise for the whole Dorking team who worked so hard to make our house move happen, during a difficult financial market. The team got to know us and our property from the start and were professional, yet approachable and friendly at all times. We welcomed their expertise and vast knowledge of the market particularly when we needed to make some changes in approach to ensure our house sale went through smoothly. Highly recommended.

DAVID Β· 28 February 2024

Agent replied Β· 25 October 2024

Dear David, thank you so much for your review. We are delighted to hear that you would recommend our services, and that you have nothing but praise for the whole team in working hard to make your house move happen. With best wishes from everyone at Jackson-Stops Dorking.

5/5

Google

David Baillie & the team at Jackson Stops were excellent to work with throughout the process of purchasing our house in the area. David was very proactive, an excellent communicator, and really helped to move things along swiftly. He went above and beyond to help facilitate the sale, even assisting in communications with my buyer’s solicitor when we were struggling to get responses. I’d highly recommend working with Jackson Stops for any property sale or purchase. Thanks again!

Imogen Β· 26 October 2022

5/5

Google

We can’t praise Jackson-Stops highly enough! From the initial meeting and valuation with Darrell, through to final completion, the whole team were friendly, welcoming, efficient and professional. Moving can be a stressful process, but we felt fully supported through the various stages. Nicki was outstanding in her support, communication and tenacity to ensure that all levels of the chain were kept informed and chased when required. We would thoroughly recommend Jackson-Stops to anyone wishing to sell their property.

Cathy Β· 26 October 2022

5/5

Trustpilot

The great team at Jackson-Stops in Linfield

Guy, Alice and Toby made the process of selling our house as painless and problem free as possible. They arranged and handled the viewings very efficiently and as a result we sold quickly with the minimum of stress. They worked hard on our behalf and on top of that, they’re nice people to deal with!

Fred Β· 7 June 2021

Agent replied Β· 26 October 2024

Dear Fred, thank you so much for sharing your experience of our Mid Sussex branch. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Matt Cutting and the team at the Bury…

Matt Cutting and the team at the Bury St Edmunds office provided us with a professional and exceptional service throughout the whole sales process. We are so glad that we instructed this company and appreciated Matt's advice, guidance and attention at all times. We would highly recommend Matt and his team whether you are buying or selling.

BSE Β· 10 December 2020

Agent replied Β· 26 October 2024

Thank you so much for your kind review, we're really proud of Matt and his team who ensured your experience with Jackson-Stops was 5 star worthy! Please don't hesitate to reach out if you need any assistance in the future. Best wishes from us all.

5/5

Trustpilot

Fantastic company

I have recently purchased my dream home through Jackson stops. I cannot fault them in anyway! We dealt with Anthony from start to finish and he really did go above and beyond for us, thank you.

Katie Β· 9 August 2023

Agent replied Β· 26 October 2024

Dear Katie, thank you for taking the time to leave a review and we are delighted that the service you received was faultless. With best wishes from all at Jackson-Stops.

5/5

Trustpilot

Excellent management service!

Having been with Jackson-Stops since 2009, I’m very happy with their professionalism, specially I would like to thank Margaret Heath in the Property Management department as she’s always been friendly, efficient and helpful!

Bahar Β· 19 October 2023

Agent replied Β· 26 October 2024

Dear Bahar, we're very happy to hear you've been with Jackson-Stops as your property agent since 2009, and that Margaret is friendly, efficient and helpful. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Weybridge branch good review

Amy at the Weybridge branch was very communicative and did an excellent job of showing the property I saw, pointing out the features that might be attractive.

Amanda Β· 2 December 2025

Agent replied Β· 22 January 2026

Dear Amanda, thank you for your five star review of Jackson-Stops Weybridge, and we are pleased to have been of service.

5/5

Trustpilot

Trusted in every way taking the hassel and stress away from you.

I have dealt with many estate agents in the past as I was in the business myself for.many years. The training I received was excellent so this review is being very honest and true. Alice from Jackson Stopps of Wimbledon Is as professional as you can get. Prompt service and action taken immediately she is the best Property Manager I have come across. I would definitely fully recommend Jackson’s Stopps to look after my property and also for sales too.

Julia Β· 8 November 2023

Agent replied Β· 26 October 2024

Dear Julia, it's great to hear that a property professional rates the service of our Wimbledon office, and Alice in particular, as 'as professional as you can get', and that you would recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Highly recommend Toby and the team at…

Highly recommend Toby and the team at Jackson-Stops Mid Sussex. They went above and beyond to get our house purchase through on time for us, really lovely people, great communication and would definitely recommend to anyone in the area looking to buy or sell. Thank you Toby and the team!

Rachel Β· 14 February 2022

Agent replied Β· 26 October 2024

Dear Rachel, we're delighted to receive such high praise for our fantastic Mid Sussex team. Congratulations on your new home! Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

We have recently exchanged contracts on…

We have recently exchanged contracts on the purchase of our new home. Michelle Hendrie was the agent for the vendors and was extremely helpful and professional. She managed to expedite the negotiations when there was an issue that could have cause the deal to collapse. We would definitely use Jackson-Stops in any furture property transactions.

Jane Β· 18 March 2021

Agent replied Β· 26 October 2024

Dear Jane, thank you for your glowing review of our Midhurst branch. We will make sure your feedback reaches the team, Michelle in particular. Best wishes from us all at Jackson-Stops.

5/5

Google

The team at Jacksons are excellent. They were knowledgeable about the property market in the region, and provided helpful advice on the local market and pricing our property appropriately, they were able to successfully market our property through their network and attract a high number of viewers which led to 6 formal offers. During that time the property market changed significantly, and the advice provide by Tom during negotiation was instrumental in reaching a successful sale. They were responsive and relationship oriented all the way through to completion, ultimately resulting in a positive outcome.

Barney Β· 26 October 2023

Agent replied Β· 25 October 2024

Dear Barney, thank you for your 5 star review and we are beyond delighted to read your kind words about our knowledgeable, accurate advice and service, and that you believe Tom's efforts during negotiations were instrumental in reaching a successful sale. With best wishes from the whole team at Jackson-Stops Dorking.

5/5

Trustpilot

Polite , professional and efficient

Alice Creighton from Jackson - Stops visited my property last month, she was on time , polite and professional . Alice accompanied me around the property and listened to the problems I had . I felt very supported as she took photos and listened. After Alice’s visit I was quickly contacted by the relevant professionals to complete the works, I was really impressed at how quickly this was arranged . I had to contact Alice a few times with a couple of queries over the past few weeks and her reply has always been quick and informative, and minor problems solved instantly .I’m very impressed with the service that Alice provided , and feel secure that any future issues dealt with just as efficiently.

Wendy Β· 24 October 2023

Agent replied Β· 26 October 2024

Dear Wendy, thank you for writing a review about the service you have received from Jackson-Stops and Alice in particular. It's wonderful to hear about your positive experience you've had. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Excellent service

We could not have been happier with the service we received from Jackson Stops, Woburn. Neil Abraham handled the sale of our property with both professionalism and friendliness. He has a great sense for the business, is always approachable and responsive and went way beyond the call of duty on several occasions. Thank you Neil.

Arzu Β· 23 February 2021

Agent replied Β· 26 October 2024

Dear Arzu, thank you so much for your glowing review of our Woburn branch, highlighting the professional and proactive service you received. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Great experience with Loren

Great experience with Loren, Loren was able to communicate effectively and in a timely manner to resolve an ongoing issue I had! Very pleasant and nothing was too much trouble for her.

Jem Β· 9 October 2023

Agent replied Β· 26 October 2024

Dear Jem, a lovely review - thank you, and it's wonderful to hear that your experience with Loren and the team was a positive one. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Excellent service.

The service provided by Anthony and the team at Jackson Stopps team at Woburn was exceptional. Not only did they achieve full asking price for my sale, but more importantly they were completely transparent with the information and maintained excellent prompt communication which is the most important quality when dealing with any sale.

KF Β· 16 June 2021

Agent replied Β· 26 October 2024

Dear KB, thank you for taking the time to leave your review, we're glad to hear our Woburn team were excellent communicators throughout your sale. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

A more than satisfactory experience.

Our objective last October when we approached Jackson-Stops to market our property was to achieve a sale as soon as possible. Market conditions were not favourable and even deteriorated over the winter months. Despite this, Karl Ormerod approached the challenge professionally, liaising with us throughout the process and communicating regularly (not always during standard office hours). Karl’s approach was business like, which in itself gave us confidence (as clients) and I am certain helped to get the buyer over the line.A job well done!Rod.

Mr Β· 6 October 2023

Agent replied Β· 26 October 2024

Dear Mr Hill, we are delighted to hear about your positive experience with Karl in our Lancashire & the Sefton Coast branch, and its wonderful to that Karl's approach gave you confidence. With best wishes from everyone at Jackson-Stops.

5/5

Google

The team at JS, in our case Chris and Darrell, handled a sensitive probate situation carefully and professionally from our first meetings. They were always engaged without being invasive. We secured a price within 2% or so of what we all concluded the true value to be. JS dealt with more tricky price discussions to a sensible compromise. Advice was available on anything at every point. Our solicitor described the team as very polite and proficient. A very well handled Sale.PositiveResponsiveness, Professionalism

Mark Β· 9 February 2022

5/5

Google

In 2020 there were many estate agents that were either closed or whose remote working systems were so poor that they might as well have been. Jackson Stopps were fully manned (and womenned?) from May 2020 onward. They seemed to be selling everything they had, so choosing them to represent me was easy. They got me under offer and then sold, bringing in people from Surrey and London. I would use them again without hesitation. BTW I should also add that they called me twice after moving to see that I had settled in ok, that is attention to detail.PositiveProfessionalism

Paul Β· 11 January 2022

5/5

Trustpilot

Philip and his team were excellent

Philip and his team were conscientious and incredibly helpful, personable and considerate at all times and were the epitome of professionalism. I wouldn't use any other estate agent other than Jackson Stops now and all my relatives are doing the same because they go above and beyond.

Jane Β· 23 February 2022

Agent replied Β· 26 October 2024

Dear Jane, thank you for your heartfelt review, we're delighted Philip's team-work, expertise and diligence shone through. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

What a great team

The team at Jackson-Stops are outstanding. They handled my purchase & in particular Mandy went over & above the call of duty in chasing Solicitors, liaising with the vendor & always keeping me updated every step of the way. I highly recomend them & wouldn't hesitate in using them again. Thanks you for making things easy.

Spencer Β· 26 February 2020

Agent replied Β· 26 October 2024

Dear Spencer,Thank you very much for your review.Best wishes,Jo from the Jackson-Stops marketing team

1/5

Trustpilot

Sadly 1 star

Sadly 1 star. My experience with them is they are dishonest and will work within legal frameworks whilst lying to you. Bought a non primary residence in the Cotswolds with them recently, was told the oven was an everhot.. it’s not, it’s a smeg. Was told the property had previously been under offer at the same price.. it hadn’t, it was 150k lower, found out through severe googling this week. Was told the house had been surveyed and ready to go (we of course carried out our own) and lots of issues came up they knew about and didn’t flag. MOST ashamedly, they accepted out of asking and then AFTER doing all of the background checks and mortgage offer etc etc etc they told us that the house had an outstanding land issue (known about by them months before offer was made) that required hundreds of thousands of pounds to be paid to resolve and had no immediate timeline.

HihelloHey Β· 11 August 2023

Agent replied Β· 26 October 2024

Dear HihelloHey, we are sorry to hear about your experience, and would be grateful if you could email info@jackson-stops.co.uk so that we can find out more and ensure that the correct branch is aware of your issues. With best wishes from all at Jackson-Stops.

5/5

Trustpilot

A Fantastic team

A Fantastic team, lead by Anthony Jevons at The Hale office meant the sale of our property went smoothly from start to finish. The house was sold STC within 72 hours of agreeing to use Jackson Stops and the sale completed today without a hitch. Although more expensive than quotes from other agents in the area it was well worth it and certainly money well spent. I have no hesitation in recommending this agency and Anthony Jevons in particular

Consumer Β· 25 August 2023

Agent replied Β· 26 October 2024

Thank you for taking the time to leave a review, and we are delighted to hear that the sale of your property with Jackson-Stops Hale was smooth from start to finish. We are grateful to know that you would recommend Jackson-Stops. With best wishes from everyone at Jackson-Stops.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jackson-Stops Dorking's Google reviews

Questions about Jackson-Stops Dorking Mole Valley

How many reviews does Jackson-Stops Dorking Mole Valley have?

Jackson-Stops Dorking's Mole Valley office has 694 reviews across two platforms: 248 on Google, 446 on Trustpilot (across the whole business).

What is Jackson-Stops Dorking Mole Valley's rating?

Jackson-Stops Dorking Mole Valley is rated 4.8 out of 5 across all 694 reviews, and 5.0 out of 5 on Google from 248 reviews.

Where is Jackson-Stops Dorking's Mole Valley office?

Jackson-Stops Dorking Mole Valley, 279 High Street, Dorking, RH4 1RL, Mole Valley, RH4 1RL.

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