Jackson-Stops Dorking reviews

★★★★★ 1/5

Trustpilot

Booked a viewing of a property in…

Booked a viewing of a property in Knutsford via the Alderley Edge branch.We arrived at our viewing only to find out our viewing had not been booked in the system and we couldn't view the property! The branch manager called me to apologise and she was dumbfounded at what had happened. Clearly the staff member had agreed our viewing but had forgot to book us in, was made to think I was the problem. Terrible service, avoid if possible.

PD · 10 July 2023

★★★★★ 5/5

Trustpilot

Genuinely(

Genuinely(, Lauren, Caroline and Ann have been amazing. Old properties have issues and these guys jump on it straight away. Lauren is so professional and friendly. Brilliant.

Consumer · 21 October 2023

★★★★★ 5/5

Trustpilot

Recommended

Lottie has been incredibly helpful in the sale of the flat. Very professional and polite agent. Very tidy job from start to finish. Definitely the best agency in the Suffolk area.

Eugenio · 5 July 2023

★★★★★ 5/5

Trustpilot

Loren Pogue is a great communicator and…

Loren Pogue is a great communicator and has resolved problems with our rented cottage in quick course. Very happy that she is our point-of-call at Jackson Stops

Luke · 10 October 2023

★★★★★ 5/5

Google

We really appreciate all the help Darrell, Alan and their team gave us. We found the whole team really professional and attentive. Darrell went out of his way to find us a house, they helped us in relation to both our sale and purchase and it wouldn’t of been possible had they not be they not been so dedicated. We are really glad we chose them as agents and very grateful for all their hard work.PositiveResponsiveness, Professionalism

Richard · 26 October 2021

★★★★★ 5/5

Trustpilot

If your thinking of selling your…

If your thinking of selling your property, and looking for a complete professional service, from valuation, marketing your property to commutation through out the sale process then give Jackson-Stop team a call at North Devon branch. They have been fantastic! they are competitively priced and offer real value money. Without doubt if I had another property to sell it would be with Jackson-Stop North Devon.

GDJR · 22 July 2025

★★★★★ 5/5

Trustpilot

Selling made easy

James and Ria were very professional and knowledgeable in all they did to help us sell our property. At all times they were available and very helpful. A joy to work with, ensuring that our property sold quickly with a minimum of stress.

Nigel · 1 February 2022

★★★★★ 5/5

Trustpilot

Excellent helpful team

Great service from Ed and his team at Jackson Stops. From the first call we made to try to get a same day appointment to view a house we had by chance fallen in love with, to the stress free moving in day, to the aftercare with any questions arising, we have been really well taken care of by all the JS team. We love our new house and the journey to get here has been pretty smooth. Thank you all!

Francesca · 15 April 2023

★★★★★ 5/5

Trustpilot

New boiler for Christmas

I’m grateful and consider myself lucky to have estate agent that has been working so hard to get our boiler replaced in short time. The whole process been monitored and in safe hands of very polite and professional people big thanks to goes to Loren for delivering her best performance and the engineer's great efforts to bring warmth to our house just in time for Christmas. Merry Christmas to all. Cheer’sJj

Jaroslav · 6 December 2023

★★★★★ 5/5

Google

My Name is Elisabeth Nielsen I WAS very lucky to have had Mr. Chris Fairclough as my estate Agent from Jacksons-Stops Dorking to look after me , I wanted, to down size but wanted to stay in the area , I had lived in for 40 years Chris listened to what i wanted , and found the right house for me right away he helped me every step on the way , not just to see me move in but also afterwards, The rest of the staff at Jackson-Stop were also very helpful, Cant fault any of them always a friendly face and smile , even with the lockdown in the middle of the move Chris were there to give support i was very well looked after, Grateful Thanks Elisabeth I cant praise Chris enough a true ProfessionalPositiveProfessionalism

Elisabeth · 9 February 2021

★★★★★ 5/5

Trustpilot

William Jordan has been our contact for…

William Jordan has been our contact for over 2 years now.He’s always very professional and willing to helpThank you William

Customer · 8 February 2024

★★★★★ 5/5

Trustpilot

So glad we chose Jackson-Stops to sell…

So glad we chose Jackson-Stops to sell our beloved family home. Neil was so professional yet sensitive to our needs. He kept us informed every step of the way without being intrusive and was always contactable should we have any questions or queries. Thank you again!

DD · 2 July 2021

★★★★★ 5/5

Trustpilot

I can highly recommend Jackson-Stops

I can highly recommend Jackson-Stops. I was provided with an excellent service and guidance throughout the purchasing of my property. Big thanks to Lottie & Hayley (Newmarket office) for all their support.

Freddy · 20 March 2023

★★★★★ 5/5

Trustpilot

I cant praise Ella and the team at…

I cant praise Ella and the team at Cranbrook enough, from start to finish an outstanding service, Ella has been in constant contact throughout, if your looking for someone to get you results then Ella is who you need, a first class service that gets you results

Wayne · 22 February 2021

★★★★★ 5/5

Google

We had a thoroughly good experience with J-S Dorking. After trying tow other agents, J-S provided a totally different, more tailored and innovative and enthusiastic approach to our sale . They clearly understood the nature of our house, which was not a straightforward sale, and sought out, successfully, a very different market from the pervious agents. The proof was that we sold our house. The entire team were good to deal with and very pleasant. We should like to single out Chris Fairclough for particular praise as he was a very steady hand on our sale. We always felt that Chris was "on our side" and not just looking for commission. He was thoroughly involved. We were always well advised as to progress with weekly reports. We should be very happy to recommend J-S Dorking.

Kim · 26 October 2020

★★★★★ 5/5

Google

Lucy and the team are absolutely excellent. We bought a property through them. They kept us informed on what houses were coming on stream, and got us in at the earliest possible opportunity to see a house in the area we were most interested in. They enthused us tremendously during our initial viewing, and played the role of honest broker throughout the buying process. They were always upbeat, hugely helpful and informative, and were able to calm us down when things got a little stressful. Highly recommended outfit.PositiveResponsiveness, Quality, Professionalism

Aidan · 26 October 2020

★★★★★ 5/5

Google

This is a very genuine and honest account of our experience with Jackson - Stops estate agents in Dorking. We decided to market our house last summer, we called in several local estate agents who all gave us similar appraisals - we decided to go with JS in Dorking just on instinct really, they seemed very keen to find us the right buyer, I didn’t want to be bombarded with herds of people viewing my home which they understood and even in a very difficult market they managed to find us a buyer within a week of marketing our property. The sale proceeded and we completed in December. Thank you Lucy for handling our sale, and everyone at the Dorking office for always being so efficient and helpful.

Theresa · 26 October 2020

★★★★★ 5/5

Google

We were delighted with the service provided by Jackson Stops Dorking and would not hesitate to recommend them. We bought and sold through the Dorking office and were thrilled with the care and attention. The whole team demonstrated professionalism, knowledge and the communication was first rate. Special mention to Chris Fairclough for all his hard work and diligence at seeing the transactions through, he was a pleasure to do business with and provided help and re-assurance when required. Thank you.

The · 26 October 2020

★★★★★ 5/5

Trustpilot

Fantastic company to deal with

Had to relocate to Suffolk for work purposes and dealt with Paula at Jackson Stops in Newmarket. Great service and everything was sorted for me quickly, having moved in within about 5 weeks since I initially enquired about a place to rent.Wound highly recommend the company.

Jonathan · 31 March 2021

★★★★★ 5/5

Trustpilot

A great experience!

Efficient, hard-working and approachable! Justine, Tim and John have been incredibly helpful and managed to secure a sale on our house within 15 days! Phone calls were promptly returned and any request was happily and quickly arranged. When a second viewing was requested on a late Friday evening, Justine paused her weekend to support us with this. The professionalism and dedication from this team is breath taking. Thank you for a great experience. You excel at what you do!

Lottie · 27 March 2023

★★★★★ 5/5

Trustpilot

Jackson-Stops Newmarket

Jackson-Stops Newmarket was our seller's agent. They, specifically Lottie, have been truly brilliant and could not have been more helpful and supportive. Communication has been excellent throughout, and Lottie has been proactive and facilitated our purchase quickly and efficiently without fuss. We are impressed and grateful.

A · 2 March 2021

★★★★★ 5/5

Google

Jackson-Stops helped us find our long awaited for home. We viewed quite a number of homes with them and we were always treated with patience and respect. David Baillie was our main point of contact and he was always responsive to our requests and easy to communicate with. I would not hesitate to recommend them.

Margaret · 26 October 2023

★★★★★ 5/5

Google

The team at Jackson-Stops Dorking were a huge support when selling our house. They achieved a swift offer and ensured the whole process ran smoothly and professionally from start to finish. They were always on hand to offer help and advice with our house move. We were confident they had our best interests at heart, which was hugely reassuring when re-locating home, family and work.PositiveResponsiveness, Quality, Professionalism

Jo · 26 October 2022

★★★★★ 5/5

Trustpilot

Very helpful when getting settled in to…

Very helpful when getting settled in to the property and quick to answer any questions! Thanks to the team

Ruby · 17 November 2025