Jackson-Stops Dorking reviews

★★★★★ 5/5

Google

David Baillie and the whole team at Jackson Stops were very professional and supportive throughout our purchase of a property that they were marketing. They went out of their way to help us, facilitating answers to our questions and making sure that the process went smoothly. David proactively kept us in the loop throughout and never missed answering email or responding to phone messages. Our heartfelt thanks to making what can be a ‘bumpy’ process very smooth.

Steve · 10 October 2025

★★★★★ 5/5

Trustpilot

Why use anyone else?

We bought our home in Dullingham via Jackson-Stops 5 years ago. They were so professional and a pleasure to work with then, that when we decided to sell it earlier this year we had no hesitation in using them again. From the moment they took our instruction they were first class in keeping us informed, not just from what was going on, but also liaising with our buyers, our solicitors and our purchase in keeping everyone on the same page. Every time we phoned up, no matter who we spoke to, everyone always knew everything about our file. I would, however, like to say a special mention to Samantha, who not only went out of her way to make sure that everything went through as smoothly and stress-free as possible, even on her days off, but the fact that she took time out in looking after us. She was always available if ever we needed help with anything, and nothing was ever too much trouble. Unfortunately though, since we've sold, I do miss our morning update chats on the way to work! Thank you for making it happen.

Malcolm · 1 August 2023

★★★★★ 5/5

Google

We recently sold our house in Dorking via David and his team. We were really impressed by the regular viewing feedback and marketing stats and we found the team responsive and available. Great all round experience.

Colin · 18 July 2025

★★★★★ 5/5

Trustpilot

I don't normally do reviews !

I could not have managed to purchase my home in Newmarket if it wasn't for Lottie at the Newmarket high street location. She did more than what was asked of her and she was very responsive on her emails. With the help of my cousins and Lottie I purchased the property site unseen. Something I have never done. When I arrived I met up with Lottie in person and met the team at Jackson-Stops and they are a great bunch of people. Sam was lovely and came out to the site to show me around. I highly recommend Jackson-Stops for all your real estate needs. Thank you Lottie for your amazing service and great attitude. Best wishes, Fenella Fownes

Fenella · 3 July 2023

★★★★★ 5/5

Google

Recently just found out forever home in Newdigate. Service was spot on from start to finish. Lucy went above and beyond whenever she could.

Amy · 8 November 2025

★★★★★ 5/5

Trustpilot

Great Viewing Experience

We had two great viewings of a property with Tracy from the Jackson Stops Woburn office. Although we decided not to proceed with this particular house, Tracy was superb in showing us around the property and made it a very enjoyable experience; patient, knowledgeable and fun. We felt completely at ease when looking around, and any questions afterwards were very promptly responded to. Would totally recommend.

Charlie · 19 March 2024

★★★★★ 5/5

Trustpilot

Karl at the Lancashire branch was…

Karl at the Lancashire branch was fantastic . Karl went above and beyond to ensure the whole process went as smoothly as it could have. Unlike other agents we had experience with, Karl made himself available to us to answer any queries at any time .Nothing was too much trouble and we felt entirely comfortable every step of the way. Our purchase took a little longer than expected due to issues with solicitors on both sides. Karl played a big part in getting the queries cleared and the communication issues resolved. We couldn't have asked for more !

Nicola · 30 March 2023

★★★★★ 5/5

Trustpilot

Karl Ormerod​​​​ is an exceptionally…

Karl Ormerod​​​​ is an exceptionally highly experienced property expert. Karl is super knowledgeable in all areas of the property market. Karl, sold our house with much professional expertise from the first meeting with him until handing the keys over on our moving out day. Karl reaches out to a huge network of families looking for relocation and he has a wide network of contacts as well. Karl went above and beyond for our family to make the selling and move of our house as easy as it possible could be.We cannot recommend Karl highly enough.

Janine · 30 March 2023

★★★★★ 5/5

Trustpilot

Great Estate Agents, Oscar is fab

Overall, an outstanding Estate Agents. Oscar has been an absolute dream in helping us with our house hunt. My partner and I have quite a strict criteria, and Oscar has been so attentive and helpful throughout, which has made all the difference in what is usually a stressful process. I'm confident we will find what we're looking for so long as Jackson-Stops is involved. Many thanks,Megan & Arthur

Megan · 1 February 2024

★★★★★ 5/5

Trustpilot

Exceptional service

Exceptional service. Charming people. Huge thanks to Ro and Charlie. Went above and beyond. We even got a goodie bag when we picked up the keys! Cannot recommend highly enough. Definitely not your average estate agent, they are just so much better!

Karen · 18 June 2026

★★★★★ 5/5

Trustpilot

Superb Throughout!

We recently sold our property through Jackson Stops in Lindfield and couldn’t fault Guy and the team throughout. From the moment they completed the initial evaluation through to post completion, everyone at JS was polite, professional and the communication exceptional. We would highly recommend them and would not hesitate to work with the team again in future.

Jeremy · 13 August 2024

★★★★★ 5/5

Google

Huge thank you to Jackson Stops for finding me my dream home. Massive shoutout to Lucy Lawrie who was amazing throughout the whole process, super friendly and helped everything go smoothly, can't recommend them enough. Thank you so much!

Cassie · 25 April 2025

★★★★★ 5/5

Trustpilot

Thank you!

Toby and his team at Lindfield were enthusiastic, professional and helpful at what was a somewhat difficult time for me. They handled the sale of my late parents' house with compassion and care.I'm a natural cynic and pessimist when it comes to estate agents, but was very happy to be able to change my mind.

Karen · 9 September 2024

★★★★★ 5/5

Trustpilot

Excellent Service

We just wanted to say a huge thank you to Karl at Jackson-Stops for all the amazing hard work he put in on our behalf to ensure we were, at long last, able to buy the house of our dreams.We think it’s fair to say that at times selling our house at 10 Ewanville, was particularly difficult and stressful and without Karl’s expertise and guidance, not to mention his excellent advice on how to handle certain situations, the outcome could have been very different. Karl went above and beyond and was always available to us throughout our purchase and sale and for that we are extremely grateful.We felt very fortunate that it was Karl who was selling 20 Victoria Road and very happy when he suggested to us that he and Jackson-Stops would be happy to assist us with the sale of our own house.He has been so patient and professional throughout, we simply can’t thank him enough.Thanks to Karl we are now living in our dream house in our dream location and hopefully have many happy years to look forward to. Thank you so much Karl for everything you have done for us in order to make our dreams come true! We really appreciate all of the hard work you have put in on our behalf.Many thanks Karl.

Mike · 20 February 2023

★★★★★ 5/5

Google

Jackson-Stops Dorking were excellent throughout the whole process from helping us find potential properties to view, finding us our dream home and through the purchase process. David went above and beyond to ensure everything ran smoothly! Thank you!

Rosie · 1 May 2025

★★★★★ 5/5

Trustpilot

Excellent Agents - thank you so much James!

Quite frankly the experience we have had with Jackson-Stops in particular James Carroll from the Barnstaple branch has been outstanding. We have bought and sold many properties over the years and I can honestly say purchasing through James has been the best experience to date! Communicative, professional, honest and efficient without doubt but going above and beyond, always at the other end of the phone for advice has been an invaluable part of our process. I know our vendors feel the same. Many thanks James. David and Lainey

Lainey · 28 January 2023

★★★★★ 5/5

Trustpilot

I have received exceptional service…

I have received exceptional service from Loren who has dealt with any minor issues I’ve had with the property swiftly and promptly and has always been more than happy to answer any questions I have. Loren is always very pleasant to speak to and communicates back on any issues in a timely manner as well as ensuring things are resolved.

Jem · 22 May 2024

★★★★★ 5/5

Trustpilot

Fantastic experience as a buyer

Anthony Inskip at the Woburn branch was a total joy to work with as a buyer. He made the process far less painless when dealing with set backs up and down the chain along the way. Anthony was communicative and highly knowledgeable both about the process and the local area. I only wish we had gone with Jackson Stops to represent us as vendors... We shall in the future!

Inga · 15 November 2023

★★★★★ 5/5

Trustpilot

I have recently started to use Jackson-Stops Weybridge…

I have recently started to use Jackson-stops Weybridge office.I am extremely pleased with the excellent property management services provided by Loren Pogue. I have been renting properties for over 20 years and a I can honestly say that Loren is one of the best I have come across & would like take this opportunity to personally thank her.

Shriyesh · 6 June 2024

★★★★★ 1/5

Trustpilot

Left high and dry by Jackson-Stops

15.0(27)ReviewsAllsale15team6communication5market4+2Sort byMost relevantNewestHighestLowestDavina Thawley1 reviewan hour agoNEWLeft high and dry by Jackson -StopsJackson-Stops Burford =DREADFUL!...took the money then left me counting the …More+4Jackson-Stops Burford (owner)a year agoThank you Davina for your lovely review it was a pleasure working with you, the team at Jackson Stops look forward to marketing your next property in the spring.Lynette Williams2 reviews2 months agoI would highly recommend using Jackson-Stops Burford to sell your home. All of the staff are very nice to deal with our agent was Kathryn Anderson. Kathryn was fantastic throughout the sale, she makes the whole process easier . She is a …MoreJackson-Stops Burford (owner)2 months agoDear Lynette,Thank you for the kind review. Our job is made easier when we have beautiful homes and wonderful vendors to deal with. It was a pleasure working with you and we are glad your experience of Jackson-Stops Burford has been a positive one. Good look with the future and thank you once again for trusting us with your house.Paul Newman2 reviews3 months agoWe were delighted when Kathryn Anderson invited us to view a property in Burford, as we had been searching for our ideal retirement home for over 12 months. I must add, that keeping in touch with your agent is key in what has become a very …MoreJackson-Stops Burford (owner)2 months agoDear Paul,Thank you for your positive review, as you say it is very important to stay in touch with an agent you trust. We were just so pleased we were able to introduce you to an off market property that will hopefully prove to be your forever home. It was a pleasure working with you. Best wishes from everyone at Jackson-Stops BurfordKeiron Ferguson2 reviews7 months agoKathryn was superb throughout a difficult purchase due to planning issues and, given the time to resolve these, the rise in the value of the property. She acted with total professionalism and was focused on the purchase over 4 months. …MoreJackson-Stops Burford (owner)2 months agoDear Keiron,Thank you so much for the kind review, we are glad your experience with Jackson-stops Burford was positive. We are glad to hear that we were able to assist in securing your dream home. Very best wishes from all of us at Jackson-StopsDavina Thawley1 reviewan hour agoNEWLeft high and dry by Jackson -StopsJackson-Stops Burford =DREADFUL!...took the money then left me counting the cost! LettingsThey were Jackson-Stops tenants, Jackson -Stops tenancy agreement, Jackson -Stops management, Jackson -Stops inventory, Jackson -Stops cleaners, and Jackson-Stops cleaners report.Tenants have trashed my house with £1000's damage and Jackson-Stops refuse to fight my corner unless I pay £60 per hr for admin and £450 for court days. To say I'm not impressed is an understatementIt was that bad when they left Jackson -Stops cleaners bill alone was £998 and it was recommended I needed new carpets and superkingsize mattress where the dog had p'd all over it! An example of how some things were left are attached

Davina · 11 November 2022

★★★★★ 5/5

Trustpilot

Katie in the Taunton office was just BRILLIANT!

We are English but based in Chicago and were looking to purchase a home in the South West of England as our UK base for our frequent trips 'home'. We were registered with several agents.Jackson-Stops in Taunton were very responsive via both email and over the phone and stood out from the rest. Once we had found a property to view, Katie in the Taunton office as lead agent was nothing short of brilliant! My father did the first viewing for us and Katie very kindly made a video of the property as part of the viewing and sent that to us. 36 hours later we hopped on a plane and with Katie's flexibility were able to view and then put an offer in on the house at the 2nd viewing. Throughout the whole process Katie was professional and knowledgeable and despite a sticky end of the chain snafoo we were able to exchange in the agreed timescales.Katie was also able to recommend an outstanding conveyancing team and with her guidance on the purchase, we really felt that she cared about us much more than a financial transaction. I would not hesitate to recommend Jackson-Stops in Taunton.

Mrs · 8 September 2022

★★★★★ 5/5

Trustpilot

James and Ria from Jackson-Stops really are the best!!

James and Ria from Jackson-Stops Barnstaple sold our home this year and were fantastic!They were exceptionally professional - respectful and honest and carried the stress and hard work. My long term partner and I were separating and selling our dream home, we gratefully appreciated their warmth and kindness. They took some pressure off a very sad and challenging time for us both.I recommend their service unconditionally and award them 5 very big, fat 5 stars.Thank you Jan T

Jan · 3 November 2022

★★★★★ 5/5

Trustpilot

We had a great experience selling our…

We had a great experience selling our house with Jackson-stops. Charlie and the team have been great.

Charles · 17 October 2025

★★★★★ 5/5

Trustpilot

Great Property Managers

Margaret Heath is brilliant at managing our property be it minor repairs or complete refurbishment.She takes away the stress via her efficencyIt is about approachability and friendliness. All the staff at Jackson Stops are efficent and friendly and Margaret is typical of the Agency.We have been with them for many years and Margaret is a huge factor in why we will continue to use Jackson Stops.

Tim · 20 October 2023