Trusted Agent profile · Mole Valley

Cubitt & West Dorking reviews in Mole Valley

4.7

★★★★★ Excellent

1,855 reviews across 2 platforms

179 High Street, Dorking, RH4 1RU, Mole Valley, RH4 1RU

Cubitt & West's office in Mole Valley, at 179 High Street, is rated 4.7 out of 5 across 1,855 reviews on two platforms, including 115 Google reviews rated 4.7.

Google logo

4.7 / 5

115

Reviews on Google

This office

Trustpilot logo

1,740

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Mole Valley office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic!

I cannot speak highly enough of the service we received from cubit and west southsea. I really liked the WhatsApp messenger service too, makes communication easy. Harry sold our house within a few days, a really friendly and helpful guy. And Julie was there from then onwards, to see it through to completion. She answered all my silly questions in no time at all. Would definitely recommend selling your house through these guys

Matthew · 21 August 2024

Agent replied · 23 October 2024

Hi Matthew,Thank you for giving us such a kind review! We're thrilled to hear that Harry and Julie provided such excellent service and that our WhatsApp messenger service made communication easy for you. We truly appreciate your recommendation and are delighted to have helped you move forward with your sale.Best wishes, Cubitt & West

5/5

Trustpilot

Thank you!

I can’t recommend Marc Steels highly enough. From our first interaction, he was incredibly professional and went out of his way to be helpful. He kept me informed at every stage and handled all the details with impressive efficiency. If you’re looking for a letting agent who actually delivers on their promises, Marc is your person.

Nadine · 26 February 2026

1/5

Trustpilot

Cubitt and West Brighton don't want my business...?!

I am really disappointed by the interaction that I have received from Ebba at Cubitt and West Fiveways, Brighton. I have called a few times today to try to get booked in for a valuation to sell my property. After some difficulty getting through and finally speaking to someone in head office to get an appointment, Ebba calls back to rearrange. When I said that I could move the appointment but if there were any issues I would call to let her know Ebba replied 'that if it wasn’t a real appointment she would take it out of her diary’. Not a real appointment? That’s a strange comment. I would like to book in the valuation which is why Ebba was the 4th person today from Cubitt and West that I spoke to in order to arrange. When I tried to explain that the situation may not in my control and I was only giving her a heads up to be considerate she said ‘that she was rearranging her whole schedule to fit me in and didn’t want to do that if I wan’t going to guarantee the appointment’. I’m confused as to why Cubitt and West Brighton don’t want my business? And coming from Estate agents that often have to cancel / reschedule as they are dealing with situations out of their control…?! I purchased this flat through Cubitt and West years ago and sadly will no longer return to them for help.

Grace · 2 April 2024

Agent replied · 23 October 2024

Dear Grace,Thank you for taking the time to leave a review. We're sorry to hear how disappointing your experience has been, and we'd like to assure you that this is not the level of service we would expect you to receive. If you would like to escalate this further, please don't hesitate to get in touch with our customer support team via 01702 540802 or at customer.support@arunestates.co.uk.Kind regards,Cubitt & West.

5/5

Trustpilot

I don’t even know where to begin

I don’t even know where to begin. Our huge thanks go to Julie Bramble for her patience, understanding and just relentlessness even when we felt like giving up. She was just the light at the end of the tunnel and I will forever be grateful for her help and kindness throughout this process. If you’re a buyer/seller and Julie is the person in charge of your file, let me tell you something: YOU WILL BE FINE! Thanks so much!!!

LW · 21 July 2025

5/5

Trustpilot

Julie Bramble

My partner and I would like to give a big thank you to Julie Bramble in Cubitt and Wests Southsea branch for all the work she has put in on our recent home purchase. She always come back to us on queries when she’s been busy on the phone and always answered any questions we were unsure about. Julie has been amazing in her sales progressor role from start to finish. Thank you once again, Terry and Janet .

Terry · 19 April 2024

Agent replied · 23 October 2024

Hi Terry,Thank you for your kind review - we will pass this on to Julie! We're glad to have provided you with an excellent service.All the best, Cubitt & West

5/5

Trustpilot

Excellent

Where do we start, I guess with Paige White first, what a diamond she is, from the very moment we first met her, she was friendly helpful and most importantly honest. The place Paige took us too, she warned us go in with an open mind, as work was ongoing at the property but not ready yet. We went and while we went in with an open mind, it was difficult to see beyond. Paige said I will keep a close eye on the progress and update you. We went away more in hope than anything else. Within a week of that viewing Paige called us and said come back and see what has been done. Which we did and while it was not yet ready the transformation was amazing. Paige had been right along, We said yes to the property and Paige went out of her way to get the paperwork side of things moving. When dealing with the rest of the team in the Bognor branch of C & W they too were friendly and helpful. Inside a month we are in the property and a huge part of that was down to Paige White.

Bob · 30 March 2024

Agent replied · 23 October 2024

Dear Bob,Thank you for taking the time to leave such a detailed review. We're glad to hear about your positive experience with Paige and the rest of our Bognor branch team. It's wonderful to know that Paige's dedication and honesty made such a difference in helping you find the right home. We're always here for you every step of the way.Best wishes, Cubitt & West

1/5

Trustpilot

Not professional

Emily & Holly mixed up the days of viewing and then asked for a confirmation via email three hours before the correct viewing. I confirmed 1,5h prior to the viewing but they did not show up anyway. Viewing houses makes you busy and you can’t be expected to check your emails constantly. They claimed they could not call me since I do not have a UK number. I’m on both WhatsApp and Viber. It’s 2026. Not professional.

Malin · 1 September 2026

5/5

Trustpilot

I needed to secure a place as soon as…

I needed to secure a place as soon as possible and Dan made it possible for this to happen. He has been such a great help and always made sure I understood what was going on and happening at each stage within this process. I am happy to have been working with him and Cubitt & West and would genuinely recommend him and them to anyone in search of realtor services

Kofi · 2 August 2024

Agent replied · 23 October 2024

Hello Kofi,Thank you for your lovely review! We're thrilled to hear that Dan was able to assist you so effectively and ensure you were kept informed throughout the process. It's fantastic to know that you would recommend us to others.Best wishes,Cubitt & West

5/5

Trustpilot

Thank you Julie Bramble!

Julie Bramble has been an amazing help/ point of contact through my very recent property purchase. She has always gotten back to me on my numerous queries and was happy to talk me through the whole process. Julie was excellent at helping to soothe any anxieties or panics around the different steps of buying a property and I really felt like she was in my corner - calling and chasing up on my enquiries. Thanks Julie!

Chloe · 23 April 2024

Agent replied · 23 October 2024

Hi Chloe,Thanks for your review, we're delighted you're happy with our service. We'll be sure to pass this on to Julie.Many thanks, Cubitt & West

5/5

Trustpilot

First house purchase

My partner and I have just exchanged on our first house. Whilst the process can feel frustrating and long at times, I cannot thank and recommend Julie enough for always being so attentive and quick to respond and chase for any questions or queries we had. If it wasn't for her, I don't believe we would have been able to exchange within 12 weeks of the offer being made. Huge thank you for being so helpful, it definitely made a difference.

Bella · 31 January 2024

Agent replied · 23 October 2024

Hi Bella,Thank you for leaving a review! We're delighted to hear how positive your experience with our agent, Julie, has been and how attentive she's been throughout and how much of difference her support has made in buying your first home.Best wishes,Cubitt & West.

5/5

Trustpilot

Dan Nouari, class act

I recently split with my partner and was in dire need of finding a place to rent. I enquired through Cubitt & West to view a property.Dan met me at the property and showed me around in a very calm and professional manner. He could sense the property wasn’t quite right for me so went about asking what I was looking for.Dan was not pushy like most agents and true to his word, he sent me over a few more properties to consider.Sadly, I found a property elsewhere that was better suited. That said, I would not hesitate for a second contacting Dan in the future if my circumstance changes.In a world whereby everyone is treated like a pound sign, Dan has an old school appreciation whereby the clients needs are priority.Thank you Dan

Steve · 31 January 2024

Agent replied · 23 October 2024

Hi Steve,Thank you for leaving a review! We're delighted to hear how positive your experience with our agent, Dan, has been and how much of a priority he's made you feel while searching for a new home. We wish you all the best in your new home and look forward to welcoming you should your circumstances change.Best wishes,Cubitt & West.

5/5

Google

I have delighted with the excellent service I have received from Millie Hitchcock at Cubitt & West, Dorking. She has been extremely professional, responsive to calls and emails, and patient with my many questions along the way. And once the offer was accepted, Millie regularly contacted me to keep me informed of progress. She also liaised with the conveyancer to help move things along. Thank you very much for all your help and support Millie. It has been much appreciated and has made this property purchase really smooth from start to finish.

Jane · 15 November 2025

Agent replied · 22 November 2025

Good afternoon, Thank you so much for taking the time to share your feedback. We’re delighted to hear that you had such a positive experience with Millie and that she was able to make the process run so smoothly for you. We’ll be sure to pass your kind comments on to Millie and the rest of the team. Best regards, Cubitt & West, Dorking

5/5

Trustpilot

Kirsty Hunt is a credit to the company

Having been a Tennant of a Cubitt & West property for many years I can say with confidence that they are a great letting agent but this has never been more apparent then today with the very lovely Kirsty Hunt. Kirsty has helped me with a very delicate matter and gone above and beyond to solve issues and help me. She was not only friendly and professional but caring and genuine. She is an absolute asset to the company and I can’t praise her highly enough. She is great. Thank you Kirsty :)

Natasha · 21 May 2025

5/5

Trustpilot

Fabulous Service

Becca always goes above and beyond to help sort out my queries. I am happy to recommend. After a challenging situation she took on the housing association to try and resolve the issue without me having to ask. Fabulous service.

Kirsty · 4 September 2026

Agent replied · 22 September 2026

We are so pleased to hear about the exceptional service you received. It's wonderful to know that our team at Cubitt & West Horsham went above and beyond to resolve your challenging situation. Thank you for your recommendation Kirsty! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5021

5/5

Trustpilot

Great job guys

we are so pleased we choose cubitt and west to sell our house and purchased our new property,Richard and his team were so helpful all the way through, they returned our calls promptly and were always on hand if we had a problem. Richard went the extra mile for us both with our sale and purchase it wasn’t unusual for him to ring late in evening and also at weekends, Jordan was very friendly and polite showing us round our new home,As for Lisa poor girl I gave her some grief on the phone as ours wasn’t an easy sale and she always returned my calls and was so helpful.I will miss ringing them in the future as I hope this is my last move, if I do move I will certainly be calling them again.

Mr · 1 December 2023

Agent replied · 23 October 2024

Hi Roy,Thank you for leaving a review! It's great to hear how pleased you are with the service you've received from our agents whilst selling your home and purchasing a new one. We're delighted to hear they were always on hand and have gone the extra mile to see you through the process.Best wishes,Cubitt & West.

5/5

Trustpilot

I wanted to extend my thanks to Sharon…

I wanted to extend my thanks to Sharon at Cubit and West, West Sussex, for her exceptional service. Sharon was always available and went above and beyond to ensure everything was in place for my mother-in-law's move. She consistently kept in contact and made sure that nothing was too much trouble. Her dedication and commitment were truly outstanding. Thank you, Sharon, for all your hard work and support during this transition.

Emma · 2 June 2024

Agent replied · 23 October 2024

Hi Emma,Thanks for your kind review, Sharon will be absolutely delighted to hear your feedback. We're glad we could support you with your mother-in-law's move.Wishing you all the very best,Cubitt & West Arundel

5/5

Google

I'd like to give a huge thanks to the team at Cubitt & West Dorking, with particular shout outs to Scott, Rhys and Millie. My sister and I had been in the process of selling our late father's property and were left feeling pretty dismayed by our experience with a previous agent, so we decided to move things over to C&W. I must say, the difference was night and day - the team are helpful, courteous and, above all, proactive! A big thanks once again, and I wouldn't hesitate to recommend them for anyone looking to buy, sell or rent a property in the area :)

John · 22 October 2025

Agent replied · 9 November 2025

Good afternoon, Thank you ever so much for your thoughtful review. We’re sorry to hear that your initial experience with another agent, was disappointing, but we’re delighted that the team at our Dorking branch. Especially Scott, Rhys and Millie, were able to turn things around and provide the level of service you deserved. It’s good to know that you found our team to be helpful, courteous and proactive during such an important and emotional time. Your kind words and recommendation mean a great deal to us, and we’ll be sure to pass your feedback on to everyone involved. Thank you once again for placing your trust in us. Warm regards, Cubitt & West - Dorking

5/5

Trustpilot

Quick and stress free sale

We recently used Cubitt & West for our house sale and we are really happy with the service received. Thanks to Richard amd Jordan our house went immediately under offer and the whole process was made as stress free as possible. Richard and Jordan were always on hand to talk to us when we needed them and they were happy to keep us updated throughout. Their knowledge of all things property related was great and we appreciated their help in ensuring our sale went through. I would highly recommend them if you are thinking of selling or buying.

Marian · 11 November 2023

Agent replied · 23 October 2024

Hi Marian,Thank you for leaving a review! It's great to hear how positive your experience of selling your house with our agents has been and how they've managed to make the process as stress free as possible.Best wishes,Cubitt & West.

5/5

Trustpilot

So impressed with Cubitt and West…

So impressed with Cubitt and West Redhill, Jayde and Summer have been very helpfull in my sale. They have made an obviously stressfull process bareable and easy. They are a credit to their company. Fully recommend.

P · 23 September 2026

Agent replied · 10 October 2026

We are so pleased to hear that our team at Cubitt & West Redhill provided such helpful assistance with your sale. Making the process bearable and easy for you is exactly what we strive for. Thank you for your wonderful recommendation. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

5/5

Google

Cubitt and West Dorking branch recently sold my late mum's house. From the start of the process to the end they have been so helpful and professional. Everything in the process has been explained and they were always there if we had questions. Due to their client list the house was sold really quickly, and for a higher price than we were expecting. I would recommend them to anyone buying/selling a property in the area. Thank you to Jo and all the team.

BECKY · 16 October 2025

Agent replied · 9 November 2025

Hi Becky, Thank you for sharing your experience with our branch. We're delighted that Jo and the team provided professional support during this difficult time. Kind regards, Cubitt & West Dorking Estate Agents

5/5

Trustpilot

Execellent service at the redhill…

Execellent service at the redhill branch. Safiya was so helpful in understanding what I was looking for & made it stress free in finding my property. Fantastic service & made me feel valued as a customer. Would definitely recommend safiya & the redhill team if your looking to buy or sell a property.

Wes · 20 January 2026

5/5

Google

Many thanks to Cubitt & West for such an efficient service in every way. Especially Scott & Millie, who successfully sold my house within two weeks of it going on the market. I would thoroughly recommend.

Steve · 1 September 2025

Agent replied · 22 September 2025

Good afternoon, We are thrilled to hear about your efficient experience with Scott and Millie. It's good to know that they were able to successfully sell your house so quickly. Their dedication and hard work clearly paid off. Thank you so much for taking the time to share your positive feedback and for recommending us. Kind regards Cubitt & West Dorking

5/5

Google

I have recently sold my home through Cubitt and West's Dorking office. Throughout the transactioin, from initial visit to offer, the team have been nothing but professional. Jo, Grace and the team have kept me informed at every step of the way; offered advice on how best to configure the house to appeal to buyers; managed the offer and BAFO process to a successful conclusion and followed through with a very competent sales progression process (many thanks Juliana). In a world where many organisatioinal pay lip service to communicating with clients, Jo and the Dorking C&W team actually walk the walk, providing pro-active communications at every step of the sales journey. They have my thanks for this and I would not hesitate to both recommend them to anyone and use them again. Many many thanks Jo.

Rob · 25 October 2023

Agent replied · 24 October 2024

Dear Rob Thank you very much for your kind review about Jo and the Dorking team. We know they will be pleased to read your high recommendation of them. Good luck for the future. Best wishes Becky Jennings Operations Director, Cubitt & West

5/5

Trustpilot

Good Service

To date Cubitt and West Peacehaven have given me good service all around and have berth working as a solid team from my first contact with the agency in setting up my property to be sold.

I · 17 September 2026

Agent replied · 22 September 2026

We're so happy to hear our team at Cubitt & West Peacehaven provided excellent service from your first contact. We appreciate your kind words! Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Cubitt & West's Google reviews

Questions about Cubitt & West Dorking

How many reviews does Cubitt & West Dorking have?

Cubitt & West's Mole Valley office has 1,855 reviews across two platforms: 115 on Google, 1,740 on Trustpilot (across the whole business).

What is Cubitt & West Dorking's rating?

Cubitt & West Dorking is rated 4.7 out of 5 across all 1,855 reviews, and 4.7 out of 5 on Google from 115 reviews.

Where is Cubitt & West's Mole Valley office?

Cubitt & West Dorking, 179 High Street, Dorking, RH4 1RU, Mole Valley, RH4 1RU.

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