Every review we hold for the Dorking office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI put my property on the market with…
I put my property on the market with Cubitt & West in Cranleigh in November 2020 having had a wonderful experience with them trying to help me buy a few years prior. Kerry-Ann has been wonderful the whole way through checking in and updating when possible. Very friendly, helpful and approachable along with Ross. Great team and very glad to have now sold my property with them and would absolutely use them again wonderful team!
Sabine · 3 August 2021
Agent replied · 23 October 2024
Dear SabineMany thanks for taking the time to give Kerry-Ann and the team at our Cranleigh branch such a great review. They work extremely hard and pride themselves to provide the best possible service to their customers, and reading your review made their day.Your recommendation is very much appreciated and we will be delighted to help you in the future should you need us. Best regards,Becky JenningsOperations Director, Cubitt & West
★★★★★ 5/5
TrustpilotJulie and her team were supper…
Julie and her team were supper supportive through the whole move and considering Cubit and West did not sale my property and i only used for purchase She helped answer questions in relation to my property
Craig · 11 October 2024
Agent replied · 23 October 2024
Hello Craig,Thank you for your positive review. We're delighted to hear that Julie and her team were able to support you throughout your move. It's great to know that Julie could help answer your questions about your property. Best regards, Cubitt & West
★★★★★ 5/5
TrustpilotCubitt & West waterlooville They were…
Cubitt & West waterlooville They were very quick and thorough to sell our late father’s house .Julie Bramble was very knowledgeable about the intricate details etc and Mo Hussain was very confident in the sale and advertising process and they were lovely as well as very professional.I had to pop into a Cubitt& West office in North End and they were very helpful and friendly as well .I thoroughly recommend Cubitt & West .
Toni · 23 September 2021
Agent replied · 23 October 2024
Good morning,Thank-you for you kind words about the Waterlooville office of Cubitt & West and in particular Julie & Mo. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotWe cannot praise cubitt & west enough…
We cannot praise cubitt & west enough for all their support in finding our house. Claire has been absolutely fantastic in keeping in touch with us over a number of weeks of us looking for properties. She is friendly, communicative, professional and knowledgeable. Both Claire and Maddison have made us feel comfortable and valued, supporting us to now have an offer accepted on a house we loved but previously lost out on! Thank you so much.
Jenni · 30 April 2021
Agent replied · 23 October 2024
Good afternoon Jenni,Thank-you for your glowing review of the Southsea office of Cubitt & West and in particular Maddison & Claire. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotBuying made easy
From first viewing the property with Lorraine, to the many conversations with Julie, dealing with Cubitt & West as a buyer was as smooth as it could have possibly been. Buying a house is always super stressful, but Julie was always ahppy to take my calls and answer my questions, keeping me updated along the way.
Alex · 23 August 2023
Agent replied · 23 October 2024
Hi Alex,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how smooth they've been able to make your process.Best wishes,Cubitt & West.
★★★★★ 4/5
TrustpilotLong Process.
This was a long process Karen and the team helped to coordinate the solicitors and push information through. The solicitors were very poor on both sides not responding to emails or phone calls not asking the correct questions and were poor at understanding the issues with the sell. Karen helped to keep the pressure on and escalating when needed and finally helping to get this sell to completion. Karen was very helpful and polite.
Sue · 30 July 2021
Agent replied · 23 October 2024
Thank you for leaving us your feedback! Best wishes,Cubitt & West
★★★★★ 5/5
GoogleI'm writing this on behalf of my Dad as he doesn't know how it all works!
He wants to thank Hannah for going above and beyond and always being so helpful, informative and friendly :)
Ella · 10 October 2024
Agent replied · 24 October 2024
Hi Ella,
Thank you for leaving a review on behalf of your dad! It's great to hear how our agent, Hannah, has gone above and beyond in helping him throughout his journey.
Best wishes,
Cubitt & West.
★★★★★ 5/5
TrustpilotHighly recommend!
I have recently exchanged on a property I'm buying through Cubitt and West Southsea. Right from the start the team were extremely helpful without being overly pushy about added extras like a lot of other companies I viewed properties with. Ed, Andy and Julie Bramble all helped me at different stages, even helping me find another suitable property when the first seller pulled out of the sale. There was clear, prompt communication throughout and they were realistic about managing expectations. If I ever need to sell (or buy another property.. Hopefully not too soon!) then I would look to do this through C&W.
Rachel · 12 February 2024
★★★★★ 5/5
TrustpilotWe all need a Julie
I cannot fault the service from Cubitt and West at all. I was unhappy with my previous estate agent and Cubitt and West were able to help with more viewings and generally making my home as attractive as possible. The conveyancing wasn't always straight forward but Julie Bramble was amazing chasing agents and conveyancers and keeping in regular contact. The whole company were amazing but Julie went even more above and beyond. I'm so happy with my service
Peter · 21 March 2024
★★★★★ 5/5
GoogleVery friendly and efficient service when we sold our flat.
They clearly know the local area well (including the villages) which helps when finding genuine buyers. I would definitely recommend the Dorking Cubitt & West team.
MRH · 10 March 2026
Agent replied · 10 October 2026
Hi MRH,
Thank you for your kind review. We are delighted to hear that you experienced friendly and efficient property sale support when selling your flat. Strong local knowledge, including the surrounding villages, is so important when matching properties with genuine buyers, so it is wonderful to know this made a difference during your moving process.
We truly appreciate your recommendation of our Dorking estate agent team.
Thanks,
Cubitt & West
★★★★★ 5/5
TrustpilotThank you so much to Charlotte Nash…
Thank you so much to Charlotte Nash Walker for showing us a property that we can now call home! Charlotte was amazing from the get go and was so helpful everytime we contacted her. Amazing and friendly service throughout and made our experience as first time buyers the best! Also thanks to the other lovely ladies in the office, you made our dreams come true. Would highly recommend.Kim and Jim :)
Kim · 20 December 2021
Agent replied · 23 October 2024
Charlotte is over the moon to hear your comments. She always goes the extra mile and it is lovely when someone acknowledges the effort an agent puts in. Thank you so much.
★★★★★ 5/5
TrustpilotProfessional and Friendly
I am a first time buyer and found C&W very professional throughout the whole process. Clarisse at the Southsea branch in particular was responsive to my emails and remembered my name when i phoned into the branch to ask questions (it's the little things!). From putting the offer in, Julie was great at keeping me informed and trying to keep the process moving along despite the challenges of Covid19. Would highly recommend C&W when purchasing a home.
Beth · 9 September 2020
Agent replied · 23 October 2024
Good morning Beth,Thank-you for your kind words about Clarisse from our Southsea team. I will be sure to pass your comments along.Kind regards,Neil PIperOperations Director
★★★★★ 4/5
TrustpilotWe’ll give it another year
Although we did not secure a sale with Cubitt and West we would like to thank Nicola and Maddison for their efforts. They were always warm and professional throughout the process and over the months the property was listed. They are a credit to the company.
Customer · 9 March 2024
Agent replied · 23 October 2024
Thank you for leaving a review! We're delighted to hear that although you did not secure a sale with us, you still found our agents, Nicola and Maddison, to be warm and professional throughout your experience.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotI simply could not ask for better service
I cannot speak highly enough about the team at Cubitt and West. Marcus was professional and delivered on his promise of getting the property rented quickly and efficiency. As for Abbie; I am not quite sure what I would have done without her the last couple of weeks! She has been absolutely fantastic, going above and beyond to help us out. We cannot thank you enough and certainly wont even consider another agent next time.
Sarah · 13 February 2021
Agent replied · 23 October 2024
Good morning,Thank-you for your kind words about thePortsmouth Lettings office of Cubitt & West and in particular Marcus & Abbie. I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
★★★★★ 5/5
TrustpilotEffencent
After the completion, it let me know the key is ready 👍
Oilcock · 27 August 2026
Agent replied · 22 September 2026
We're so glad to hear that everything was ready for you! We appreciate your positive feedback of our services at Cubitt & West.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5021
★★★★★ 5/5
TrustpilotVery helpful
Very helpful! They arranged a viewing very quickly. Special thanks to Summer from the Redhill branch who showed me the flat and kept me well informed. The buying process is going well. Many thanks!
Dimitris · 2 October 2024
Agent replied · 23 October 2024
Hello Dimitris,Thanks for your review, we're delighted you're happy with our service. Best of luck throughout the rest of the buying process.Many thanks,Cubitt & West
★★★★★ 5/5
TrustpilotExtremely helpful for the the older…
Extremely helpful for the the older folks. Brilliant communication throughout. Highly recommend Kevin who offered assurance. The girls in the office are very effective ask following up any tasks required and communicating throughout. I would not choose anyone else
Anita · 10 July 2024
Agent replied · 23 October 2024
Hi Anita,Thanks for leaving us a review. We pride ourselves on providing excellent customer service and we're glad to hear we didn't disappoint on this occasion.All the best,Cubitt & West Aurndel
★★★★★ 5/5
TrustpilotMassive thanks to the Southsea sales…
Massive thanks to the Southsea sales team in securing a purchaser and seeing our sale through to exchange. Maddison in particular was extremely thorough, determined to find the right fit for our seafront apartment. Julie kept us informed and updated throughout. Frustratingly our sale caused a delay towards the end but Julie’s excellent communication skills managing expectations kept the sale on track. Would highly recommend!
Jo · 23 August 2022
Agent replied · 23 October 2024
Good morning Jo,Thank-you for your kind words about the Southsea office of Cubitt & West and in particular Maddie & Julie- I will be sure to pass them along.Kind regards,Neil PiperSenior Operations Director
★★★★★ 5/5
GoogleMy partner and I recently exchanged on a house. It took a very long time to get to this point but this was no fault on Cubitt & West's part! Lindy at C&W has been fantastic. Very friendly and professional, but most importantly proactive. She has been the one link in our chain that has been consistent and shared our values which we very much appreciate. Thank you Lindy!PositiveResponsiveness, Quality, Professionalism
Huskarian · 25 October 2021
Agent replied · 24 October 2024
Dear Huskarian
Many thanks for taking the time to leave a review for Lindy, I was delighted to read about the excellent experience you have had during the sale of your home.
Having a dedicated Sales Co-ordinator really helps each sale/purchase run as smoothly as possible and it made Lindy’s day when she read your kind comments.
Best regards
Becky Jennings
Operations Director, Cubitt & West
★★★★★ 5/5
TrustpilotPositive experience with C&W Bognor
Had a really positive experience in purchasing my new property. A special thanks to Ben Hanson from the Bognor branch of Cubit & West who has been a delight to deal with. His manner, timekeeping, patience and regular communication has been exemplary. Thank you Ben and keep up the good work!
Dave · 2 November 2023
Agent replied · 23 October 2024
Hi Dave,Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how, Ben in particular, has helped you through your purchase with regular communication and patience.Best wishes,Cubitt & West.
★★★★★ 5/5
TrustpilotA huge thank you to Veronica and the…
A huge thank you to Veronica and the rest of the team at Cubitt & West Fiveways. I cannot thank Veronica enough for keeping things moving and keeping me sane through some horrendously difficult times with my solicitor whilst purchasing a property. I feel that she went above and beyond, and I am so grateful for all the help and advice along the way. Fantastic team.
Claire · 16 June 2022
Agent replied · 23 October 2024
Veronica is one of our most experienced Sales Progressors, having been an estate agent for many years, helps her in this role, as she knows the experience from both sides. she will be delighted to hear your kind words.
★★★★★ 5/5
TrustpilotPro-active and accommodating
Alia was very pro-active in her response to our request and went out of her way to accommodate two viewings at short notice. We felt she really wanted to help us. She was cheerful and helpful.
Steve · 1 October 2025
★★★★★ 5/5
TrustpilotShaun was our main port of contact with…
Shaun was our main port of contact with regards to buying our first property, and he was really great. It was a very long process, and he stay patient and professional throughout. He was very easy to contact, and easy to talk to on the phone, and always ready to help us with our question, and replied to our emails really quick so we weren’t left hanging. Thank you Shaun, finally we got there
Mia · 2 February 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
★★★★★ 5/5
TrustpilotWe went with Cubitt & West because they were honest efficient and reliable
We went with Cubitt & West because the agent we were previously with were messing us about, and they had asked us to lower our price as the market was slowing down. 2 days after moving to them we had multiple viewings and 2 offers at full rental value and the tenant moved in immediately. They were a breath of fresh air to deal with and we will use them again without hesitation, as they were totally honest and trustworthy to work with.
Mark · 18 October 2024
Agent replied · 23 October 2024
Afternoon Mark,Thank you for your review. We're pleased to hear that you had such a positive experience with us and that we could help you find the right tenant so quickly. Your kind words about our honesty and trustworthiness mean a lot to us. We look forward to assisting you again in the future.Best regards, Cubitt & West
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