Cubitt & West Dorking reviews

★★★★★ 5/5

Trustpilot

Super experience from start to finish

We recently purchased a flat marketed by this estate agent, they were very professional and made the whole experience positive. From the first point of contact we made to organise a viewing through to exchange, it has been remarkably smooth. This was down to the staff being efficient and following up on things. They kept us in touch throughout which I appreciated. Compared to a previous experience with a property sale this was different class. Ebba, Jasmine and Karen were particularly helpful but overall, it felt like a well oiled machine! If we ever sell our new property they will be my first port of call.

Sharon · 15 June 2021

★★★★★ 5/5

Trustpilot

A huge thank you Julie Bramble @ Cubitt…

A huge thank you Julie Bramble @ Cubitt & West , who was truly exceptional in our purchase process.The amount of effort and time that was put into explaining the process of purchasing a leasehold property was invaluable knowledge .I would highly recommend Julie to anyone that's searching in need of a new home.

Darren · 2 February 2024

★★★★★ 5/5

Trustpilot

Minimal Stress Process

Having our property 'sit' on the market for several weeks we engaged with Steve and his team and within a few weeks we had an agreed offer and have just successfully completed, we also secured our new purchase with the team at C&W. All the team were very professional and attentive with the approach and kept us well informed throughout the process, therefore minimal stress for and a successful outcome. So thank you all at C&W Woodingdean for your efforts, we would have no hesitation in recommending you to our friends.

Martin · 12 June 2021

★★★★★ 5/5

Trustpilot

Cubbit & west redhill branch..

Cubbit & west redhill branch... as this was going to be my first time selling a property i didn't know what to expect but picking up the phone and making that call to the team at Cubbit and west was a very good decision, I spoke to jayde who explained the process and from then onwards it was plain sailing right upto the day the contracts were exchanged. I would definitely recommend them..

C · 14 March 2026

★★★★★ 5/5

Trustpilot

Julie Bramble in Southsea was a…

Julie Bramble in Southsea was a pleasure to deal with. When we asked for information or needed a question answered she was always there with a response or, if she didn’t know, she would find out for us as quickly as possible. Would highly recommend.

Mrs · 17 July 2024

★★★★★ 5/5

Trustpilot

Prompt, officiant amazing customer service

We are currently in the process of buying a house with Cubit & West and so far I cannot fault them. They are prompt, officiant and there customer service is outstanding. Yasmin Hadley has been fantastic and is an asset to the company.

Jennifer · 20 August 2024

★★★★★ 5/5

Trustpilot

This will be our second move and it has…

This will be our second move and it has been a far more pleasant experience with cuit and west. Our sales progressor Karen Fogarty has been so supportive and helpful and always been there when we need her and very efficient at sorting out any problems we've encountered. All the staff at our local branch have been very helpful and we've mainly delt with Angela Brett who has also been very efficient and helpful and has always made us feel confident that we are in good hands. It's been a long process as we've needed to get our lease extension before our sale. We would like to thank everyone at cubbit and west for there support and we will recommend them to anyone we know that is moving home.

Vincent · 27 April 2021

★★★★★ 5/5

Trustpilot

House purchase

We recently purchased two houses, one from Cubitt & West and one from another estate agency. My experience with Cubitt & West was a cut above the rest and a very different level of service. They were attentive, friendly and professional; I couldn’t have wished for a better experience. Through the whole process, Mo and Julie made sure I was happy with everything and helped enormously with communications between myself and the vendor. This experience has highlighted to me how important it is to find the right estate agent that’s not only attentive to the vendor but also prospective buyers to make the process a smooth transaction for both parties. On the day of completion, we happened to be away. Mo from Cubitt & West was kind enough to collect the keys and inspect the property for us. He also followed up with photos and arranged for his rental department to advertise the property. Marcus and Abbie phoned, clearly explained the process offering very competitive rates. Within four days, they found a great tenant. I couldn’t be more grateful for everyone’s exceptional customer services and hard work. I would highly recommend Cubitt & West for anyone looking to buy, sell or rent their property.

Anna-Maria · 22 April 2021

★★★★★ 5/5

Trustpilot

Great service, great people

I would like to say a huge thank you to Julie bramble who has provided us with impeccable service throughout the purchase of our forever family home!! She has been, friendly, polite and professional throughout, always ready to answer questions and keeping us regularly updated throught the process. Also thank you to Mo from the waterlooville branch, who's assistance with the purchase and the probate issues was invaluable. I can not thank them both enough!!

Kelly · 2 March 2022

★★★★★ 5/5

Trustpilot

A great service and lovely staff!

I contacted Cubitt and West Southsea and spoke to Claire when we were having no luck what so ever finding a property and kept missing out on everything before even getting the opportunity to view. She arranged for us to have an appointment with the mortgage advisor they work alongside so we could be prioritised as "hot buyers". Other than for the sake of getting on the hot buyers list, I didn't think we needed this service but I'm so grateful Claire recommended it as Wayne the mortgage advisor has turned out to be so helpful that we have decided to continue with him over our initial advisor. Claire went out of her way to ensure we got early viewings on suitable properties and has just generally been lovely, sincere and reassuring. I have been so impressed with the service Cubitt and West offered and would have liked to buy with them but in the end the right property came up elsewhere. Would highly recommend them for fantastic service and staff that come across as trustworthy and personable.Thanks for all the help!

Al · 21 April 2021

★★★★★ 5/5

Trustpilot

Invaluable local knowledge …

Elouise and her team have been excellent when handling both my recent purchase and a sales listing. Their knowledge of the localMarket and the properties is invaluable. They really care about your transaction and this shows is their attention to detail

Pip · 16 September 2024

★★★★★ 5/5

Trustpilot

Excellent estate agents

We chose to use Cubitt & West Fiveways to sell our flat as we had bought the flat from them five years earlier and had been impressed. We were not disappointed - from the very beginning, our experience was excellent. The photographs and marketing of the flat were very high quality and we had multiple viewings leading to offers on our open day. Unfortunately, due to Covid, our chain fell through more than once for reasons out of our control. Every time, the team at Cubitt and West Fiveways were reassuring and found us new buyers very quickly. Each member of staff was highly professional and friendly - we always felt valued and knew everyone had our best interests in mind, rather than simply looking for a quick sale. The team were very communicative, gave great advice and were easy to get hold of whenever we had a question. During the time that we were selling, we mostly dealt with Ebba Morley, the senior branch manager. Ebba was incredibly efficient, knowledgeable, professional and kind - she went above and beyond to help us secure the right buyer and even advised us with our onward purchase which was through a different estate agent. Due to Covid, the process of selling our flat took longer than originally expected but the quality of service we received never dropped. We would wholeheartedly recommend Cubitt and West Fiveways to anyone selling or buying a property and cannot thank them enough for all their hard work.

Hannah · 26 March 2021

★★★★★ 5/5

Trustpilot

Friendly, helpful and supportive

Kerry-Ann at Cubitt & West has patiently guided us through the sale of a property that that we were selling as executors. There were some unexpected complications along the way which Kerry-Ann helped us deal with without fuss. We were very disappointed to lose our first buyer after a long and protracted effort to keep them, but Kerry-Ann managed to keep our spirits up and found a new buyer, at a better price and arranged a very quick turnround from offer to completion which we were delighted with. Kerry-Ann was friendly, helpful and supportive throughout the transaction, always keeping us well informed and checking in on us when things were dragging on. I wouldn't hesitate to use her again.

Pru · 23 March 2021

★★★★★ 5/5

Trustpilot

Pulborough Branch

I wanted to write a review about the positive experience I had with the Pulborough Branch, buying our new property. Tara, Martin and Kirsty were extremely amenable and helpful through the process and met us on a number of occasions to deal with various issues. They also made some very helpful suggestions and recommendations that put us in a better moving in position, which we were very grateful for. Thank you to the entire team for making the house buying process more bearable from start to finish!

Jo · 17 March 2021

★★★★★ 5/5

Trustpilot

Stephen and the Woodingdean Team

Having spoken to several estate agents I decided to use Cubitt & West because I had used them 3 times before but also because I was selling a property this time I didn’t live near to and they offered to have a set of keys so I didn’t have to keep travelling.Stephen and his team at Woodingdean made it as painless as it could be. They kept a set of keys and met not only people looking to buy but also let in tradesmen when needed as the property was empty.It wasn’t a smooth ride with regards to the first buyers pulling out but Stephen had it sold again within 24 hours.I was kept up to date regularly with phone calls and updates on the website (never done that before but having an account online to see updates was helpful).All in all a good positive experience and would recommend to friends.Thanks Stephen and Team.

Sarah · 15 March 2021

★★★★★ 4/5

Trustpilot

Natasha Burke-Krause FOR MANAGER PLEASE :-)

Natasha Burke-Krause is aposluty amazing. Moving and surching new home is anyway stressful process by itself ,I was very lucky to have Natasha by my side. That girl has the most kind and genuine aproach. She was leading me from begging till end in a such kind manner that I can't recommend her enough. Others in cubitt&west should take her as a TRUE LEADER and example how you deal with people in coustomer service. I hope I will see her somewhere soon on top of the company because that is kind of leader that you want to have. Good luck girl you deserve the best. And thank you for all.

Brunna · 13 March 2021

★★★★★ 5/5

Trustpilot

Just started the process of purchasing…

Just started the process of purchasing a property and have had a really great experience so far, with very respectful, helpful and kind staff. Robin and Nicola have been so patient with my phone calls and emails and so efficient in communication. Keeping me updated every step of the way, and Maddison has been so efficient and helpful. Would certainly recommend!!!

CF · 18 July 2023

★★★★★ 5/5

Trustpilot

While it took a while to sell our house…

While it took a while to sell our house due to economic climate, the team were always very helpful. Once the house was sold we were kept fully informed of what was happening. Julie was also constantly keeping in touch with our buyer's solicitors who at times were very slow. We do not plan on moving again but would definitely recommend them

MRS · 14 June 2023

★★★★★ 5/5

Trustpilot

I cannot thank you enough Claire and Maddison!

My first dealing with C&W Southsea was back in 2019 when I was looking to buy a property in Southsea, Zoey McGovern dealt with my enquiries. She was very helpful and patient with my specific requests. Even though I ended up not buying, I still recall the way Zoey dealt with process, thank you Zoey.Last month I decided to go to the market again and see if I can find the property of my dream, I rang C&W Southsea and was told that Zoe is working in a different branch now and was transferred to Claire Schindelka and Maddison Oksuz, both are no difference from Zoey at all, felt I'm still dealing with the same person, same patience same professionalism and the willing to help from them is so assuring, Claire and Maddison found the right property in few days, viewed it the next day and now in the buying process. I cannot thank you enough Claire and Maddison .Lastly I have to mention the mortgage advisor Ian Langford who I dealt with first in 2019, when I called him last month, he remembered me and straight away found me a good mortgage deal, thanks as always Ian.Thank you C&W Southsea for choosing just the right people.

Luay · 21 February 2021

★★★★★ 5/5

Trustpilot

Thank you to all at the Pulborough branch

We would like to express our thanks to the team at the Pulborough branch of Cubitt and West. Buying a house is such an emotive and potentially stressful experience; we felt totally supported from start to finish by the team. Our first contact was Kirsty Perry, a warm confident and kind lady, who instantly made us feel in safe hands, and a real angel. Trish Glasspool, sales progressor, was our next contact. A great communicator, keeping us fully informed at all stages, which is such an important aspect to any house purchase. Finally great thanks to Martin Lundy-Lester, the excellent branch manager. We would recommend this team unreservedly for their time, effort, dedication and commitment. Thank you again from the bottom of our hearts, and for making it all so human.Annie and Michael

Michael · 17 February 2021

★★★★★ 5/5

Trustpilot

Cubitt & West Southsea - exceptional service

I recently had the pleasure of meeting Maddison Oksuz from the Southsea Office as I was planning on trying to sell my property and spoke to a few agents. From the start, Maddison made me feel like I was important to their business and was warm and professional. The background work she did was incredible compared to other agents and she was happy to discuss the best ways of selling and the value of my home. Maddison's confidence and enthusiasm made me so confident in the way in which she would market my home, getting me the best possible price. I believe in her and her office, who also have been so warm and helpful. The fees were just slightly higher but for the work involved and the level of attention, worth every penny. A quick and easy sale was much more important to me than just a couple of pounds. I cannot recommend Maddison Oksuz enough, thank you for everything x

Mrs · 16 February 2021

★★★★★ 4/5

Trustpilot

We recently bought a house through…

We recently bought a house through Cubitt and West. During the initial few weeks we were provided with a very inconsistent and disorganised service, having been passed around to multiple offices due to closures and multiple contacts. I felt no one had wanted to take responsibility and therefore the communication was poor. However, once we were provided with Shaun as our sales progressor, he did an excellent job. He responded very quickly, resolved any concerns and we felt he was working in partnership with us. We would definitely recommend Shaun!

J · 15 February 2021

★★★★★ 3/5

Trustpilot

Estate agents fine, AP lawyers awful

As estate agents the service was fine, David was very pleasant, but in hindsight lacked accuracy about the property and sellers position. Mo the branch manager was always professional and helpful and go to when things got confused. Julie Bramble as a sale progresser was the one person who made the purchase bearable kept us updated on a weekly basis once our purchase started to move. Cubit did recommend a financial advisor Wayne who was brilliant efficient and effective even though we didn't need his help in the end he helped supported and gave us options when our sale went south. We used Cubits lawyers (AP Lawyers) after a little hard sell by David and this turned out to be major mistake. NEVER able to get hold of them on the phone (they are based in Leeds) always went to voicemail, it would seem it was a method of screening if they felt your call was important enough to be considered, calls never returned even on exchange day. In addition lawyer did not seem to have any idea how people bank in modern times, or actually give ay advice more offer you options and ask you which you might prefer. I would not recommend the lawyers to anyone they made the whole house purchase almost unbearable.

Mick · 10 February 2021

★★★★★ 5/5

Trustpilot

Julie Bramble- Senior Sales Progressor

Throughout the process from the accepted offer right up until exchange Julie was brilliant. When we struggled to get hold of the conveyancer, due to massive current workload, Julie kept us informed of updates and was highly tenacious in the closing hours of exchange enabling us to get agreements in place at the 11th hour on the Friday afternoon. The role is vital IMHO as it acts as an information conduit when the conveyancer's are busy on other cases, we don't think that the exchange would have happened when it did without this the important intervention of Julie & Mo at C&W

Steve · 10 February 2021