Cubitt & West Dorking reviews

★★★★★ 5/5

Google

Great experience with Sam and Abigail at Cubbit and West. Abigail was responsive, flexible and really supportive. Loved that she was consultative and not pushy, but asked powerful questions that really got me clearer on what I needed for my dream home. Sam was really professional and clearly an experienced sales manager, he closed the deal on my first offer. All in all, excellent experience with Cubitt and West - highly recommend!!PositiveResponsiveness

Sophie · 25 October 2020

★★★★★ 5/5

Trustpilot

Great first experience with Cubitt & West

Daniel Nouari was great, friendly, professional, prompt, and easy to work with. He made the process of setting up our rental painless, even when he had to wait for us to come late on a Saturday. All in all this is a good first experience with Cubitt & West.

Craig · 17 September 2023

★★★★★ 1/5

Trustpilot

Unethical practices

Unethical, disappointing and uncaring. The flat I rented was managed by them. It had a major electrical danger and fire safety hazard. Instead of addressing the issue, they kept trying to pass the buck to the block management who in turn passed the buck to them. Meanwhile I was living without electricity for three days already and that too with an infant in the house. Did they care? Of course not. Me and family could die for all they care as long as they get to save a few hundred by fobbing me off. Eventually I had no option but to get a pvt electrician and get the thing repaired. He too said it was a fault with the house and not the block. He did say that it needed extended repair and he has applied a band aid of sorts. But cubit and west did not care.i had to eventually vacate the flat and they have still not refunded the money I paid for the repairs. Instead they found a new tenant and got them to pay higher rent than I was paying without even repairing anything!!!! Try and stay away from them if you can.

Sandeep · 28 August 2024

★★★★★ 3/5

Trustpilot

Thank you Tom Hadlow

I have not had many great experiences with Cubit and West, honestly. But Tom Hadlow from the property management dept has been the one shining star in the midst of loads of disappointment. He has been kind, professional, courteous and tried to be helpful. He tried to deliver what he promised but couldn't do so always as his hands were tied by a corrupt organisation. If at all I ever think of using cubit and west again (I'd have to be desperate if I do) it will be because of Tom. All the best to him in his career.

Sandeep · 28 August 2024

★★★★★ 5/5

Trustpilot

Becky is very friendly and supportive

From the first phone call to the end, Becky was very supportive and helpful, as well as her colleagues when she was out of office.Becky was very honest and had great communication. Thankyou for your help

Jack · 17 June 2024

★★★★★ 5/5

Trustpilot

We had quite a tricky house sale and…

We had quite a tricky house sale and Kerry Ann and her team at Cranleigh were brilliant. Kerry Ann is very approachable and was extremely supportive and helpful during the final days of the sale.

Susan · 4 July 2024

★★★★★ 5/5

Trustpilot

Julie bramble

What an absolute star Julie bramble has been she was so patient, helpful and always gave me good advice in my moments of stress however many times I called in a day. A massive thank you Julie I don’t know what I would have done without you on the end of the phone over the past few weeks.

A · 7 December 2022

★★★★★ 5/5

Trustpilot

Hi I would like to express my thanks to…

Hi I would like to express my thanks to Julie bramble.for her excellent work on our behalf in the sale of 38sandringham road her willingness to be helpful with any queries and at anytime made things so much easier for us and we feel she's a credit and an excellent advert for your company

Amanda · 12 April 2023

★★★★★ 5/5

Trustpilot

A huge thank to the Southsea team

I'd like to say a huge thank you to Maddison and Julie, and everyone else at the Southsea team who sold my house in one day, after patiently waiting for me to be ready to sell (I wanted to find my new home first) and supported me through the selling process before and after offer.Many thanks to all in the team.

Sherria · 26 July 2022

★★★★★ 5/5

Trustpilot

Amelia is a great asset to the company

Amelia Grant has been great in the process of searching for a house. I am a first time buyer and have learnt a lot from the information that she has provided. She has put me in contact with a mortgage advisor who has stretched my budget massively and she keeps in regular contact with different property’s when they become available and is always happy to help.

Mark · 11 November 2021

★★★★★ 5/5

Trustpilot

Lots more than meets the eye

We have just completed a house sale and purchase with Cubitt and West in Dorking. If I’m honest, before the process I was someone who wondered whether estate agents earned their money. However, I now realise that there’s a lot that goes on behind the scenes, not just in advertising and sales, but in managing the whole buying process and the inherent difficulties with the chain. Ours took a long time and we were genuinely grateful for the skilful help in managing the entire chain and making sure we really did get our ‘forever home’. Thank you.

CyranoAnglais · 15 August 2024

★★★★★ 5/5

Trustpilot

Thank you Cubitt and West!

I cannot thank Cubitt and West enough for helping me with my sale. They got me over the line when I thought I was never going to sell. They are warm, friendly, compassionate and above all, they care about you and the property. They are not in it for themselves, the are wholly working for you. I will be forever grateful to them and would highly recommend. Thank you Cubitt and West.

MISS · 14 December 2025

★★★★★ 5/5

Trustpilot

Many thanks

Would just like to say a big thank you to John, Richard, Charlotte and the team for their excellent service .Always professional, efficient, reliable, friendly and helpful.Nothing too much trouble ,very reassuring through every stage of the sale.I would definitely recommend them to anyone thinking of selling or buying a property .Thank you all very much .

Debbie · 17 December 2022

★★★★★ 5/5

Trustpilot

Straight forward house move

Once we met David and his team we knew we were in safe hands as this was our first move in 33years we were anxious about what was ahead.Rebecca and Elliot managed the viewings professionally and gave us immediate feedback.David was always available to answer any questions or concerns.we would just like to say Thank you once again to David and the team.

Mrs · 5 April 2022

★★★★★ 5/5

Trustpilot

Thank you

Julie was brilliant when we had any queries on what was going on and no one was telling us anything she was able to clear up any questions or confusion during the purchase process.

Hannah · 5 July 2024

★★★★★ 5/5

Trustpilot

C&W's Cranleigh branch .

C&W's Cranleigh branch have sold my house for me. Dealing with Kerry-Ann, Claire and the rest of the team has been great from the word Go, making you feel that you're in safe hands. They're always happy to answer your questions and put your mind at ease. They appear to have a bit of drive that some of the local competitors seem to be lacking.

Mr · 10 February 2026

★★★★★ 5/5

Trustpilot

Great service

Julie, Lorraine and the team at the Southsea branch made buying my house from them a lot more managable! Really happy with the support, communication and updates provided by Julie, who was quick to reply and was able to push things forward when I struggled with solicitors! Many thanks!

Sarah · 15 August 2023

★★★★★ 5/5

Trustpilot

My wonderful house hunting experience with Abbie

I had a very wonderful, transparent and clear cut experience with Cubitt & West letting agency.Abbie Tallack is the best,she made me feel at home,she gently put me through all the process,this was the most wonderful experience I have had with housing, expecially for a new person in the UK. And she was honestly thorough too. Thanks Abbie.

Esther · 25 October 2022

★★★★★ 5/5

Trustpilot

Thank you Cubitt & West Horley

Ellie was fantastic throughout the process of my purchase, she would always make herself available to accommodate me in relation to viewings and if I had any issues she would get me in contact with the right people. As a first time buyer I needed a lot of guidance and having Ellie as an agent was very helpful.Thank you to all of the staff at Cubitt & West Horley!!

Gloria · 8 February 2021

★★★★★ 5/5

Trustpilot

Excellent

Alia was brilliant, supported me through everything even when there was a number of bumps in the road. First time buying and knew very little about the whole process, she made everything clear and helped me every step.

Alex · 11 April 2024

★★★★★ 5/5

Trustpilot

Pro Active Company

The valuer/salesman Scott was very professional, friendly, approachable, and pro active. He certainly sold the company and their services well, which would make me want to use them to sell my property.

Coral · 28 July 2024

★★★★★ 5/5

Trustpilot

Cranleigh Cubitt and…

I can’t recommend Cranleigh Cubitt and west enough. Putting our house on the market just before a pandemic wasn’t what we had planned, but the team at Cranleigh branch was so helpful and provided us with regular updates. Kerry-anne went above and beyond to answer any questions I had or worries, even if this was out of office hours. The whole team are incredibly friendly and helpful.

Jessica · 10 June 2021

★★★★★ 5/5

Trustpilot

We’re really pleased with the team at…

We’re really pleased with the team at Cubits. They helped get the flat back on the market very quickly. Sophie was very helpful and friendly which made the process easy and smooth.

Stephen · 23 July 2024

★★★★★ 5/5

Trustpilot

Had a really great experience

Had a really great experience with Cubitt and West when arranging my valuation. Molly was really helpful and went through the process when I was unsure how it worked and Molly has since emailed asking how things are going and offering support and help if needed. Really impressed overall and have no hesitation recommending

Laura · 17 February 2023