Every review we hold for the Mold office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently sold & bought through NH4U. Good experience from start to finish. Rich is very proactive & passionate about selling your property & will do all he can to get the best deal. All the office staff are very helpful & knowledgeable. Property details & photography far better than other estate agencies in the area & option of overhead, drone images was a real bonus. We’ve used other estate agents in the past and your property is just another photo on their shelves; NH4U will actively sell your property for you. I’d recommend anyone use NH4U and will be using them in the future.
S · 23 November 2022
Agent replied · 22 November 2024
Thanks so much for this lovely review Simon - it was an absolute pleasure for us all to deal with you and your lovely family. The fact that we found your dream home and sold your stunning other home was an absolute bonus. We appreciate just how busy you and taking the time out to leave this great 5 star review - means so much to us all. Take good care and we hope to see you in the not to distant future.
★★★★★ 5/5
FacebookGreat experience selling our house with Berry & George!
The first thing to say is that the fees are very reasonable when compared to other estate agents. From my initial enquiry, Rich was very responsive and managed to value, photograph and list the house very quickly. The valuation was fair, and the photographs looked excellent on Right Move!
We had a lot of viewings and secured a sale quickly but unfortunately our buyer withdrew just before contracts were exchanged. After quickly securing a second buyer, it became clear that our buyer’s conveyancer, working for MUVE, was highly incompetent. Despite this, Rich, Dan, Tom and Beth all worked extremely hard to finalize the sale despite the conveyancer’s inability to complete tasks in a timely manner. This involved Rich and team making many, many calls, responding to my regular out of hours requests and trying to engage with multiple stakeholders throughout the chain to avoid the chain collapsing, which they did quite successfully!
I don’t think that any other Estate Agent would provide the level of service I received from Dan during the last few weeks of the sale. Berry & George are highly recommended!
Thank you and best wishes for the future, there is a bottle of Rum on its way to your office!
Paul · 14 November 2024
★★★★★ 5/5
GoogleThis is the second time we have used Berry and George now to sell our property and could not fault them. Rich and the team sold our house quickly and this was helped by the great write up and pictures they took. A friendly and approachable company
Lisa · 25 November 2024
Agent replied · 9 December 2024
Thanks for taking the time out to leave this lovely review Lisa, always lovely helping you move, have a great 2025 in your new home. You know we'd love to see you for a cuppa when you're passing the office. All the best and thanks again for using Berry and George
★★★★★ 5/5
FacebookWe can’t thank Rich and his team enough for selling our house. Rich was able to get our house on the market quicker than any other estate agent. Rich really took his time photographing our home which was done to a high standard. Rich also gave an amazing detailed write up about our home, rather than the standard write up you get with other estate agents. Nothing was too much trouble and they always gave updates throughout the journey of selling our house. They were always on the other end of the line at any point also after working hours. They are a very friendly professional estate agents, that we would highly recommend.
Kirsty · 7 November 2024
★★★★★ 5/5
GoogleWorld Class Service!
Throughout our house hunting journey we had encountered mixed experience's with other estate agents. It was then refreshing, the house we eventually decided to purchase was through the company that proclaim to be the people's agent, and that they very much were and beyond.
Initially we were not planning on selling our property, however given the nature of the housing market, Rich convinved us he would get a record price for our location. Boy was he true to his word, and we more than delighted at the price acquired.
They say first impressions count for a lot and in this instance it definately did. We were so impressed with Rich and his team we decided to keep everything in house and use the mortgage service they provide through Love Mortgages.
During the whole process it was very evident from the begining this firm is not your typical estate agent. The transparencey and professionalism shown throughout was excellent. Even after we had completed our purchase and sale, New Home 4U were more than happy to help us with any questions we had.
It's no surprise to see based on our experience the awards they have won in the short space of time they have been operating.
We have recommended this firm to friends and family. If you decide to sell your house, then look no further than this organisation.
Many thanks to Rich and his team.PositiveResponsiveness, Quality, Value
Abu · 27 August 2022
Agent replied · 16 June 2024
You are a top man sir for leaving such an amazing review - it was an absolute pleasure selling your home and assisting you to buy your new, rather splendid home. I look forward to seeing you again some day and you know where I am if I can ever help. Take good care of you and your delightful family and stay safe. Thanks again for using NewHome4U
★★★★★ 5/5
GoogleI would highly recommend Arwel and his amazing team, my and my partner chose to sell with new homes 4 u in 2020, with COVID restrictions they did everything they could to help us sell, I would like to thank Simon also for helping us with our mortgage application, I was always kept in the loop regarding the application and also had courtesy call from Ashley every now and then to see how everything was, safe to say the team were amazing from start to Finish. Thank you all again for your help
Molly · 17 June 2022
Agent replied · 16 June 2024
Thanks so much for this lovely review Molly it really means a lot, Arwels head won't fit out the door now :) Pop by anytime for a cuppa it was an absolute pleasure having you in our lives - stay safe and have a great 2021
★★★★★ 5/5
GoogleWe have just moved into our new home and we can honestly say that New Home 4 U have been brilliant thw whole way through. The whole team have delighted us with their friendly manner and caring attitude. Arwel helped us to begin our journey and guided us well. We have had many ups and downs on this process but Ashley has been an absolute shining star. He has kept me sane through all the jargon and solicitor delays and has explained anything that I was unsure of. I know this team has worked hard to communicate effectively and efficiently throughout.PositiveResponsiveness, Quality, Professionalism, Value
Faith · 17 June 2022
Agent replied · 16 June 2024
Thank you so much for the fantastic review Faith, I say it time and time again but we all really appreciate the time and effort you took out of your life to say such nice thigs, it really means so much to us. We hope you have a fantastic rest of 2021 in your New Home and forever after that......well until you're ready to move again anyway :) All the best
★★★★★ 5/5
GoogleOur home had previously been on the market with another estate agents. I couldn't understand how we hadn't had any offers despite a number of viewings.
We changed to New Home4U and from the outset they were fab. Arwel marketed the property, what I liked was the professional photographs they take.
Ashley was brilliant never any issues.
From changing to this estate agents we sold our home in 4 days.
Unfortunately our sale fell through, not an issue it went back on the market and within 3 days we had two more offers and sold for full asking price.
If you are serious about selling your home don't hesitate on using New Home4UPositiveProfessionalism
Kelly · 17 June 2022
Agent replied · 16 June 2024
Hello Kelly, thanks for the great review, this is why we started the company to try and assist where the others can't. So glad you are happy and I bet you're looking forward to your new start in your NewHome - take good care and hopefully we'll catch up again in the year if you're passing the office - kettle always on :) Stay safe and take good care.
★★★★★ 5/5
GoogleMy husband and I recently decided to sell our house through Rich and his team because of Rich’s friendly approach and because he convinced us he could get us far more than had been suggested by others. In the end he was proved absolutely right. Throughout the sale Rich and his team gave us a first class service including excellent advertising, and at a very competitive cost. Nothing was too much trouble and all of his staff were lovely and very helpful. I mention in particular Ashley who is usually the first point of contact in the office. Ashley was entirely outstanding and always had time to offer help, good sound advice and reassurance in abundance on every aspect of the sale (and purchase) - having had his ear bent on multiple occasions. Selling a home and moving house can be so very stressful but Ashley was on hand every step of the way and I cannot sing his praises highly enough. Only lack of time post-move has delayed writing this review but I would now like to thank Rich and his team for doing such a good job, and give them my highest recommendation. Do not hesitate to use them and put your faith in Rich to come up with the goods, you will not regret it!PositiveResponsiveness, Quality, Professionalism, Value
Michele · 17 June 2022
Agent replied · 16 June 2024
Michele, thanks for the lovely review, means a lot to us all, so glad we got you £40,000 more than the highest agent quoted you, so glad you believed in us - even better that we delivered throughout. It was great to meet you and Mark and I hope that we catch up again in the future. Take good care of yourselves and remember the kettle is always on when you're passing. Alll the best for 2021 and beyond.
★★★★★ 5/5
GoogleReally impressive customer service and open 7 days a week! I sold my home with newhome4u and loved how on the ball they were. I had a constant flow of viewings (with updates after every viewing on how the viewers found the property). They even suggested potential properties for myself before they reached the market. Phil was occasionally late for viewings due to traffic/ doing other viewings so if possible would suggest doing viewings yourself however nearly all other estate agents who came to value the property would not even offer to do viewings. Ashley/Arwel are very knowledgeable and just brilliant on the phone - exactly what was needed to get my house sold!
Lisa · 17 June 2022
Agent replied · 16 June 2024
Hello Lisa, sorry it' taken me so long to get back to you after you took the time out to leave this wonderful review. We appreciate the time and trouble that you've taken to leave it, it really does mean so much to us. Good luck with your onward purchase, you know where we are if we can ever help. Take good care and stay safe :)
★★★★★ 5/5
GoogleExcellent, honest and a delight to work with! Rich is contactable 'out of hours' with helpful advice just when you need it! I wouldn't hesitate recommending that you place the sale of your beloved home in Berry and George's careful hands. At last there is an estate agent to be trusted!
Janet · 27 July 2024
Agent replied · 26 August 2024
Wow, thanks Janet, really appreciate those lovely comments, which is exactly the reason why I set it up. You know where we are if you ever need any help again and when you're passing, pop in for a cuppa, kettle always on :) Have a great 2024
★★★★★ 5/5
GoogleRich and his fabulous team actually sold both my house and my partners, achieving a great price for both and carried out the whole process with no problems or stress whatsoever. His enthusiasm and passion for what he does certainly makes all the difference, from the high quality listing, all the way through to completion Thanks Rich 👍🏻
Steven · 17 February 2024
Agent replied · 16 June 2024
Thank you Steve for leaving this very kind review, it was fun dealing with you and I am sure we'll see you again some day in the future - take good care of you and the boys - all the best for 2022
★★★★★ 5/5
GoogleRich as always was incredibly helpful, approachable and friendly. We have bought and sold a few properties over the past 30 plus years, Rich and his team are definitely the best estate agents we have ever dealt with. We especially felt very valued and respected every step of the way. If you are buying, selling looking for a mortgage or just need some general advice. You won’t go wrong because these are the best guys in the business!
Estelle · 17 June 2022
Agent replied · 16 June 2024
Wow, thanks so much to you and Steve, I feel as if I should be meeting you in a carpark somewhere with a brown paper bag to say thanks - that really is very kind of you to leave such a beautiful review, thank you so much for taking the time out of your day as I know how busy you both are. Many thanks again and I hope to catch up with you both very soon - you know where we are when you are in Mold and fancy a cuppa :)
★★★★★ 5/5
GoogleAfter 14 months of fallen sales and people in the chain pulling out, berry and George have always been persistent and confident ! Rich has become a very close friend over the past 3 years after meeting him in broughton, His team and knowledge is outstanding we have now sold and moved into our forever home ! I cannot emphasise how good this company is and thank you all from me and my family for your efforts and support!
4483 · 17 February 2026
★★★★★ 5/5
GoogleRich and his team have always exhibited professionalism, expertise, generosity, availability and support, and I cannot recommend their competitively priced services more highly. …
Indeg · 17 June 2025
Agent replied · 23 September 2025
Indeg, that is so kind of you to leave such a lovely review - thanks so much for your kindness and it was an absolute pleasure dealing with you - I do hope that our paths cross again in the future. Take good care and again, many thanks, it really means so much to us all here at Berry and George.
★★★★★ 5/5
GoogleWe moved from a house in Ireland during the pandemic, because of the exchange rate as we were cash buyers we needed to sell first which basically left us homeless. We found a house with another estate agent then realised it was too small. Totally stressed and panicking as we had a container full of furniture due to arrive in Wales my daughter found a house with Newhomes4U. They allowed my daughter to video the house so we had an idea of the rooms and space, They found us a solicitor and Ashley was available to take my call every time I rang them. They even went so far as to contact the owner and ask them to allow us to store all our belongings in the house. This all happened Christmas week only four weeks after we put the offer in.
Thanks to everyone at Newhomes4U, Rich, Arwel and especially Ashley for making such a stressful time bearable and special thanks to Ashley who always went out of his way to help when I rang with a problem.PositiveResponsiveness, Quality, Professionalism, Value
Susan · 27 August 2021
Agent replied · 16 June 2024
Hello Susan, thanks for the great review, really appreciate the time that you've taken to leave it, that really means a lot to us. So glad we could help and that it all worked out in the end - there was nothing simple about this, but as you say, we managed to find a solution to make it fit. Ashely will be made up with your kindness, he's a great guy and really does go above and beyond, same as Arwel too - we've very blessed at NewHome4U with the people that work here - let's not forget to mention Phil who does a wonderful write-up :) I hope we can catch up when this nightmare is over, and you can pop by and have a nice cup of tea with us. All the best and stay safe
★★★★★ 5/5
GoogleThank you so much to Rich, Arwel, Beth, Ashley and all the team at New Home4U who have definitely gone above and beyond to help us out, even to the point of answering calls and texts after work has finished, i don't know of any other company who would respond to you after office hours were closed😊. We would definitely 100% recommend that anyone selling there house gives them a call. You will not be sorry best estate agents around. Got us a great price on our house and dealt with all problems during the sale and also helped us buy our dream home too.
A huge thank you to you all.PositiveProfessionalism
Carla · 27 August 2021
Agent replied · 16 June 2024
Thanks so much for your lovely review, means a lot to us. We appreciate you using NewHome4U and are so happy that you managed to find your dream home through us - it's going to be an amazing Christmas for you no matter what Boris decides, because you New Home is gorgeous - you're a very lucky family - hope to see you in 2021, pop in for a cuppa anytime, you're always welcome. All the best and thanks again for using us.
★★★★★ 5/5
GoogleThe day we instructed New Home 4 U to sell our property, Ashley helped get the process started very quickly and has been very helpful and professional throughout. The house was on the market straight away, we then we had a call from him the following afternoon with 4 viewings booked within 24 hours. This was followed by another 4 viewings booked the following couple of days. Phil carried out the viewings and we had good feedback from every one conducted. We accepted an offer within 10 days and got the price we wanted for our property. Arwel and Ashley were excellent in the after sale period between myself, the buyer and the solicitors.
Thanks to everyone at New Home 4 U for your exceptional service! I will be recommending you to anyone who wants to sell their home around this area!PositiveResponsiveness, Quality, Professionalism
Michael · 27 August 2021
Agent replied · 16 June 2024
Fantastic review Michael, thanks so much for taking the time out. So happy that we sold your home quickly and for more money than you were expecting too......Ashley, Phil and Arwel will be made up with your comments and are always pleased to get noted in reviews as it shows that their hard work is recognised. Good luck in your NewHome and we hope to see you again someday in the future - you know once this pandemic is over, to pop round and have a cuppa. Good luck and stay safe in 2021
★★★★★ 5/5
GoogleWe sold our house with New Home 4 U before Christmas.
Everyone who works there could not be more helpful.
We did sell our house and unfortunately this fell through- but we had already set our hearts on a home and has put an offer in.
Nothing was too much for Ashley and the rest of the team who got to work straight away on booking more viewings and the house sold the next day.
You made selling our first home a pleasant experience.
Thanks 👍🏻
Matthew · 17 June 2021
Agent replied · 16 June 2024
Cheers Matthew & Claire, thanks for the lovely review and hope you are very happy in your NewHome - appreciate the time you both took to leave this review, it really means a lot. Stay safe and we hope to see you again for a cuppa, once this nightmare is over - until then stay safe and well
★★★★★ 5/5
GoogleAbsolutely outstanding service. If it was possible to give 100 stars I would.
Initially having received 3 quotes from other local estate agents, we decided to try Rich and co.
What a breath of fresh air!
Friendly, honest, clued up and highly knowledgeable regarding current housing market.
Within a week of property going live it was sold for full asking price.
The other estate agents had undervalued the property by tens of thousands!
Had a couple of problems with solar panels along the way. Thanks to Anwel, Ashley and Rich's professionalism it was smoothed over.
Selling mum's house was emotionally tough for myself and my siblings as it was a family home and had been in the family for fifty years.
Thankfully all the team are wonderful empathic people and gave us the time we needed to talk.
This was very important to us.
Not surprisingly newhome4u win so many award's.
Without question these are the best in the business. I fully recommend them unreservedly.
Thank you newhome4u for all of your support and help.
Very much appreciated 💓PositiveResponsiveness
Amanda · 17 June 2021
Agent replied · 16 June 2024
Thanks Amanda for this great review, wow, that really means a lot, thanks. I know it was a difficult time for you and your family but I'm glad we made things better for you. I look forward to catching up with you for a coffee some day real soon - give my best to your brother and sister in Australia when you next speak - you take care too and stay safe, here if you need anything ok.
★★★★★ 5/5
GoogleDefinitely the people's estate agents. Very friendly but professional staff. Extremely helpful and always polite and informative.
Me and my wife were first time buyers. We had 2 show arounds with Phil (I appologise if I've gotten your name wrong!) He was extremely helpful and knowledgeable and even guided us in our property search, which was great because turns out he recommended us to view our now first home! Ashley was also brilliant, always updating us and giving us information when needed. It's also important to have fun and feel comfortable when going through such a stressful process and it's definitely easier with someone like Ashley on the other end of the phone!
Having had a terrible first experience with a different estate agent which included getting gazumped! It was comforting to know we were in safe hands this time.
Thank you all very much! I will toast to you in my new home.PositiveQuality
Casey · 17 June 2021
Agent replied · 16 June 2024
That is so kind of you Casey, Ashely said that you and your wife were a dream couple to deal with, thanks for leaving such a lovely review it really does mean a lot. We hope you love you NewHome and make many happy there also - good luck in 2021 and be safe most of all
★★★★★ 5/5
GoogleI am most impressed with this Estate Agency and my dealings with Rich and his team have been nothing less than wonderful. I love the personable approach, speed of service and the unique way each home is described in a way a buyer can truly relate to. Thank you so much!
Jackie · 18 March 2024
Agent replied · 16 June 2024
Thanks Jackie that’s very kind of you, was great to meet you and I hope to see you again some day….always pop in for a cuppa when you’re passing
★★★★★ 5/5
GoogleRich has been fantastic from start to finish. He promised and delivered, what more can I ask for? Rich gave me constant reassurance throughout the sale and adds a very personal touch to his communications because he genuinely cares. I couldn't have asked for a better service.
Stephanie · 17 April 2024
Agent replied · 16 June 2024
Thanks so much Stephanie, that's really very kind of you, you were an absolute pleasure to deal with and I look forward to a glass of wine at your new home in the summer months....hint hint! Hope you love that amazing home you've bought, and welcome back to Wales. All the best and thanks again
★★★★★ 5/5
GoogleHighly recommend Berry & George, my experience has been brilliant. We got on the market within a week and sold the following week. Service from Arwel, Rich, Dan and the team was great.
Harry · 2 December 2024
Agent replied · 11 January 2025
Good luck with your new home Harry, hope you have an amazing 2025 - kettle always on when you're local ok. Take good care and thanks for the fab review, means so much
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