Every review we hold for the Mold office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBy far the most friendliest, personable, bespoke and results driven estate agents I have interacted with.
They really are different to the rest and that's noticeable from the start. Unlike other firms, I don't feel like I have to be wearing a shirt and tie when I'm on the phone to their office. Their casual yet professional approach helps you to relax during such a stressful process, as well as filling you with confidence on achieving the shared objective.
Dan, who I spoke to a lot during our sell/purchase over the last few months, is an asset to the company. Very friendly, solution orientated and persistent in customer satisfaction.
Rich is also a delight to talk to, very personable, funny and ensures your needs are factored in when taking away any requests you have.
B&G kept me well informed and set realistic expectations during my transaction, which for me shows great integrity. I will for sure be recommending them to family and friends.
Saeedur · 18 November 2024
Agent replied · 9 December 2024
Thank you so much for this fabulous review Saee, above and beyond as far as reviews go, thank you so much, we really appreciate the time and effort that you put in to leave this. You were an absolute delight to deal with from start to finish and we're looking forward to eating in the restaurant in Chester. I can't wait for the Summer pool party at yours next year - take good care and catch up again soon I hope.
Best wishes from us all @Berry and George
★★★★★ 5/5
GoogleGreat experience selling our house with Berry & George!
The first thing to say is that the fees are very reasonable when compared to other estate agents. From my initial enquiry, Rich was very responsive and managed to value, photograph and list the house very quickly. The valuation was fair, and the photographs looked excellent on Right Move!
We had a lot of viewings and secured a sale quickly but unfortunately our buyer withdrew just before contracts were exchanged. After quickly securing a second buyer, it became clear that our buyer’s conveyancer, working for MUVE, was highly incompetent. Despite this, Rich, Dan, Tom and Beth all worked extremely hard to finalize the sale despite the conveyancer’s inability to complete tasks in a timely manner. This involved Rich and team making many, many calls, responding to my regular out of hours requests and trying to engage with multiple stakeholders throughout the chain to avoid the chain collapsing, which they did quite successfully!
I don’t think that any other Estate Agent would provide the level of service I received from Dan during the last few weeks of the sale. Berry & George are highly recommended!
Thank you and best wishes for the future, there is a bottle of Rum on its way to your office!
Paul · 18 November 2024
Agent replied · 9 December 2024
Paul, you are a great man for leaving this review - third home we've sold for you now my friend and I' ve got to say, this was the most sdtressful sale I've ever been involved with - how incompetant were those buyers solicitors MUVE, if anyone ever uses them, I'll refuse to sell their home - nightmare.....but we got there in the end, thankfully and now you and your family can have a happy Christmas, finally! Thanks for the fab review, means so much - you know we'll have a beer in the summer and laugh about this, I'm here when you're looking to sell no.4 :) Take good care and thanks again for coming back to us.
★★★★★ 5/5
GoogleWe've just bought our new home and sold our previous one through Berry & George, and I can honestly say I would not consider any other estate agents, and would highly recommend anyone to work with them.
In one of the most stressful things anyone can do, Rich and the team at Berry & George are calm, reassuring and supportive, always available for a call or message and with knowledge and understanding to help and really add value through the process.
There are some major differences to other estate agents, the quality of the photo's (made me want to buy our own house again), the advice on both buying and selling, the write ups are open, honest and actually readable rather than the usual waffling nonsense, and the people are genuine.
As we're moving close, I'm looking forward to having a beer together in our new home, and that in itself is a testament to the relationship you can expect, not just a "agent/client" one, and I think that pretty much speaks for itself.
Thanks Rich & team!
James · 9 November 2024
Agent replied · 9 December 2024
OMG James, that's brought a tear to my eye as I read it, how nice is that, thank you so much, wow! You're a good man, from the moment I came and gave you the value on your home, which I know you still can't believe that we achieved it, I remember that look you gave me when I said what I thought it was worth, 30k over the top of any other agent, and we got it!! It's not rocket science this business, as I proved to you - I've enjoyed all of our meetings and I really look forward to that beer some day soon.....it's on me, least I can do for a review like this, thank you so much. Good luck in your New Home.
★★★★★ 5/5
GoogleWe can’t thank Rich and his team enough for selling our house. Rich was able to get our house on the market quicker than any other estate agent. Rich really took his time photographing our home which was done to a high standard. Rich also gave an amazing detailed write up about our home, rather than the standard write up you get with other estate agents. Nothing was too much trouble and they always gave updates throughout the journey of selling our house. They were always on the other end of the line at any point also after working hours. They are a very friendly professional estate agents, that we would highly recommend.
Kirsty · 8 November 2024
Agent replied · 9 November 2024
Thank you very much for your amazing reply, I couldn't have written that better myself, we all feel honoured that you left this, thank you so much and it was a pleasure dealing with you - we hope that you love your new home and look forward to catching up again some day, when you're passing pop in for a nice cuppa with us, always good to see you. Best wishes Rich and all @ B&G
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️ 5 Stars, Couldn’t Recommend Them More!
We’ve just bought a property that was being sold by Berry & George. We viewed quite a few houses with different estate agents, but no one was as helpful or genuine as Berry & George. If I’m being honest, we probably wouldn’t have bought the house we did if it wasn’t for Dan taking the time to explain the potential it had. Now that we’re in, we absolutely love it and we’re so grateful to him for helping us see what it could become.
We were late to our viewing because of the usual A55 traffic, and Dan couldn’t have been more understanding. Any questions we had (and we had plenty!) were answered straight away, and nothing ever felt like too much trouble.
Honestly, we can’t thank Dan and the team enough. If we ever choose to sell or buy again in the future, we would 100% go straight back to Berry & George. Truly exceptional service
Emma · 17 November 2025
★★★★★ 5/5
GoogleA refreshingly different and hard working estate agent who quickly sold my late father’s bungalow for a price within his estimated range. Very efficient and personal service. Excellent drone photos. I particularly appreciated the sensitive way in which everything was handled, it was described as a home not just another bungalow. Everything handled smoothly, nothing is too much trouble (Rich even came out with keys when I forgot mine!). A big thank you to Rich and team, highly recommended. Carole
ULTIMATE · 26 October 2024
Agent replied · 9 November 2024
Thanks so much Carole for your lovely review, it really means so much to all of us at Berry and George. It was so nice helping such lovely daughters out at such a tragic time as your fathers passing, the least I could do for a hero like your Dad was treat his home with the respect it deserved. We wish you both all the best for the future and as I said, when you're next passing in the area, call before you pop in so we can get the kettle on for you. Enjoy the rest of 2024 and have an even better 2025. Best wishes and thanks again, Rich
★★★★★ 5/5
FacebookWe have just completed the sale on our house and in short, I can’t recommend Rich, Dan and the team highly enough.
From our first meeting with Rich I felt reassured throughout the whole process.
As the property was empty they arranged and conducted the viewings giving regular feedback.
Nothing was too much trouble for them, and it was a pleasure to be greeted by such a warm welcome each time we visited the agency.
I have absolutely no reservations in recommending Berry and George and would like to thank them for the fantastic job they have done.
Jo · 17 October 2025
★★★★★ 5/5
GoogleBy far the best estate agent around!! We can’t thank Rich, Dan and Jordan at Berry & George enough!
Rich was an absolute star from start to finish and went above and beyond for us when we sold and bought with him.
Dedicated, friendly, professional and genuinely cared.
Available 24 hours a day, 7 days a week! In fact we viewed and had an offer accepted on our house on a Sunday before it had even been put on the market!!
If you’re looking for an agent that truly cares and will go that extra mile I can’t recommend Rich and his team enough.
Jo · 13 October 2025
★★★★★ 5/5
GoogleMy parents property had been on the market with another estate agent in Mold for a number of months with very few viewings. Made contact with Berry and George where Rich then visited the property and said he would have it sold within a week. True to his word and 2 viewings later my parents accepted an offer within a week.
The service from the Berry and George team and in particular Rich, were outstanding. They marketed the property how it needed to be and the result of an offer within a week we could not believe.
From offer to completion in just over 2 months wow!! I cannot recommend Rich and the wider Berry & George team enough. Just brilliant!
Philip · 13 October 2025
★★★★★ 5/5
FacebookBy far the best estate agent around!! We can’t thank Rich, Dan and Jordan at Berry & George enough!
Rich was an absolute star from start to finish and went above and beyond for us when we sold and bought with him.
Dedicated, friendly, professional and genuinely cared.
Available 24 hours a day, 7 days a week! In fact we viewed and had an offer accepted on our house on a Sunday before it had even been put on the market!!
If you’re looking for an agent that truly cares and will go that extra mile I can’t recommend Rich and his team enough.
Jo · 30 September 2025
★★★★★ 5/5
FacebookFrom the moment I met Rich I knew I wanted him to sell our house, it helped that he gave us the best valuation but mainly it was because he was so nice, trustworthy and helpful and made us feel so at ease. We had never sold a house before so I had lots of questions, Rich and his team were always available to help which was so important to us, our house was only for sale for three days and in that time we had 3 viewings and 2 offers both of which were above the asking price which we couldn't believe.
We then quickly found somewhere else to buy and Berry and George helped us to arrange our new mortgage and helped us to find a good solicitor to use. Our house went up for sale in February and we have now been living in our new home for a week. None of this would have been possible without the help of everyone at Berry and George, I would recommend Rich and his team at Berry and George 100% if you want an estate that works all hours and goes above and beyond then Berry and George are for you, you may even get to here a few funny stories from Rich along the way
Hayley · 21 September 2025
★★★★★ 5/5
GoogleBerry and George have been excellent from start to finish. We struggled to sell with a couple of other estate agents locally, but as soon as we switched to Berry and George the house was sold in less than a week. Rich came out to value the property, take photos (which were the best out of the estate agents we used, use of an aerial drone helped massively here due to our unusual boundary layout) and gave us some down to earth and straight talking advice. Within 5 days we had multiple offers on the property and managed to get more than we were hoping for. 3 months later and property is sold and we are in our new house. Rich was always available to call, and Dan in the office was also great at chasing various parties and providing feedback from viewings. We only wish we’d sold with Berry and George from the get go!
Jack · 17 September 2025
★★★★★ 5/5
GoogleThank you to Rich and his team for selling our home in less than 24 hours! The pictures taken and the drone shots used were an absolute credit to our house, done at a much higher standard than any other estate agents I’ve ever seen.
Rich answered any and all of our concerns (no matter how ridiculous) quickly and efficiently! The whole team are approachable, understandable and friendly, making a painfully stressful process that little bit easier.
Thank you to everyone.
Megan · 27 July 2024
Agent replied · 26 August 2024
Thanks Meg and James for this fabulous review - as I always say, we all here @Berry and George appreciate the time taken out to leave such a nice and kind and appreciative email. I look forward to seeing you guys again some day in the future - kettle is always on if you're passing - good luck in your New Home and for 2024 (and ever on)
★★★★★ 5/5
GoogleFANTASTIC estate agent!
Thank you to Berry and George for selling our home in record time not once…but twice. And both times within a week of it being put on the market.
All staff have been amazing from the word go, nothing was ever too much trouble and they made the whole process so much easier. Rich was super friendly, professional and knowledgeable and did an amazing job at marketing the house, plus was available for advice at the drop of a hat day or night. Dan did our viewings, kept us informed with feedback and chased solicitors and the rest of the chain for us ensuring our sale went through efficiently. Pam was also fantastic at communicating between the different parties involved. Would HIGHLY recommend Berry and George and their incredible service! Thanks guys!
Nicola · 23 August 2025
★★★★★ 5/5
GoogleMy experience of selling my house with Berry & George has been completely painless! Rich and Dan were both extremely pleasant and helpful to deal with and always answered the phone when I called. The fee charged was very respectable compared to other estate agents so I felt I got excellent value for money.
Rich's written description of my house was a breath of fresh air compared to the norm for estate agents too - very entertaining!
My sale only took a few weeks from start to finish so I definitely have no complaints and would highly recommend Berry & George to anyone.
Sarah · 17 May 2024
Agent replied · 16 June 2024
That is so kind of you Sarah to leave such a lovely review - I appreciate the time and effort that you took to write it. Gorgeous home, was really nothing to it, I hope that you and Andrew have a great life and I hope we see each other again some day. My very best wishes for 2024
★★★★★ 5/5
GoogleI first met Rich when we bought a house he was marketing back in 2017, we said at the time if we were ever to sell a house we'd be using him as the service he provided us as purchasers was top tier and meant the whole process was well informed and painless, a vast contrast to the company we used to sell our property at the time.
We decided to market our house in December last year after finding a house which made the jump seem worth it. We rang Rich to come out and complete a valuation and the figure he came back with matched what we were looking for, which in my opinion was reasonable compared to the current market and priced correctly to sell within the timeline we wanted.
We managed to secure a sale in under a month with all of the viewings being managed in a professional manner and a convenient time, which often needs to be the case in a busy household with children. The team fitted around us and it really didn't impact our day to day life in the slightest.
With Rightmove etc now making house purchasing convenient from the couch with shortlists being made purely off the adverts online I think Berry & George just sit that bit beyond the other companies available with the digital marketing packages the provide. They look the part and the write ups are extremely honest meaning the buyers are fully informed before deciding to view in person which removes the wasted viewings as the people coming through the door have seen everything already... warts and all.
Rich is a straight up bloke and one of the few where a handshake means something still. If you want to sell a house you wont get anyone better than him and the team.
Thanks To All the Team.
Robert · 17 May 2024
Agent replied · 16 June 2024
Rob, I am genuinely touched by your lovely review, thank you so much. I can't get over the fact it was 7 years ago we met and how things change. You're a good man, and I appreciate the time and energy that you have taken to leave this review for me - thank you so much and I look forward to that beer we've been on about - now that summer is here - soon I hope. Take good care and enjoy your New Home
★★★★★ 5/5
GoogleHonestly cannot thank Rich enough. If it wasnt for him we would still be waiting! He worked weekends, after hours, 24-7, dealt with extremely difficult sellers to give us the house of our dreams in the time frame we had! Highly recommend! 15 weeks from viewing to moving in (inc Christmas). Thank you again!
Victoria · 17 May 2025
Agent replied · 17 April 2026
Thanks for your review - all I can say is I'm glad it's over.......words can't describe that person....thanks for your lovely review, what a 15 weeks that was, behind the scenes more!!! Loooking forward to catching up with you some day soon … More
★★★★★ 5/5
GooglePosting on behalf of a family member who sold his house with the help of Rich and his team. Absolutely amazing from start to finish with my uncles house sale. From the moment we meet Rich he put my uncle at ease and made him feel very …
Helen · 17 June 2025
Agent replied · 17 April 2026
Helen, it was an absolute pleasure, your uncle Peter is a top man, I wish him all the best with his health in the future, you know if there is anything I can do to help, please just ask. Take goiod care and I hoep to see you soon.
★★★★★ 5/5
GoogleWe put up our House for sale with these guys in May 2023 thinking the market was quiet and there would be little interest.
Wow how wrong we were!
Within first week of putting our house up for sale we had 10 viewings scheduled. We had three offers out of 5 viewings which took place.
We agreed a price and sale completed at end of September. There was a delay in sale. Nothing to do with these estate agents though.
Rich and his gang were very professional and always courteous.
The whole process with them went smoothly and they were always confident that we would get a good price for our house.
Thanks Rich and the gang!
Philip · 17 February 2024
Agent replied · 16 June 2024
Thanks so much for taking the time out to leave that lovely review Phil, means a lot. I hope you and Lois are happy in your NewHome, I know that Tom who bought yours is absolutely made up and is so excited to move in. You know where we are when you're in Mold, pop in and have a nice cuppa with us. Have a fab 2024 and thanks again for using Berry and George
★★★★★ 5/5
GoogleRich and the whole team were helpful and professional from our very first meeting. The photos added to Rightmove, including those from a drone, were taken with care so as to maximise the positives of my property. Viewings were lined up quickly and it wasn’t long before a sale was agreed. Further good communication right up to completion. Thank you.
Martin · 25 November 2024
Agent replied · 9 December 2024
Thanks so much Martin, glad it all went through smoothly - I can't thank you enough for the fabulous review that you left Berry and George, I can't thank you enough for taking the time out of your day to write this - we all really appreciate it so much. Hop[eyou love your new homeand have a fabulous new year. Hope to see you again some day - pop in for a cuppa when you're passing by next.
★★★★★ 5/5
GoogleWe've dealt with many estate agents across Flintshire due to the volume of property we purchase, and I can confidently say Rich at Berry & George is a breath of fresh air in the local housing market. As a former estate agent with 20+ years of experience myself, it's rare to come across someone who genuinely thinks outside the box, adds real value, and brings a fresh perspective to the table. Rich is proactive, solutions-focused, and genuinely a cut above the rest. Highly recommended.
Ryan · 12 April 2025
★★★★★ 1/5
GoogleExtremely unhappy… We booked in a viewing with Rich which my partner had travelled up from London for. He no showed and then when continuously ringing with no answer he finally called back and said his colleague Arwel was meant to be doing the viewing. He then went on to blame it on the clocks going forward and then tried pinning the blame on us saying that my partner wasn’t there when she’d got there 5 minutes early and sat on the wall outside the house for half an hour. After that excuse didn’t work he said he’d booked it in the calendar for 10 not 10.30, but if this was the case didn’t think to ring to ask if we were turning up or not. No wonder the house has been on the market for 7 months if this is the unprofessionalism of the company trying to sell it.
Jordan · 17 June 2023
Agent replied · 16 June 2024
Jordan - as usual, completely taken out of context. Let me clarify this for anyone interested…..
You’re an absolute liar, I never once tried to pin the blame on Lauren saying she’d turned up late, that is an absolute lie and you should be ashamed of yourself.
Your girlfriend didn't travel all the way up from London for this one viewing (and by the way, no other estate agent is open on a Sunday to get you viewings). Your girlfriend was here all weekend, so please don't try and make us look bad.
I was originally doing the viewing for you but it is my sons first birthday and so I asked Arwel to do the viewing for me. Unfortunately, I told Arwel the viewing was at 10am and not 10.30, so it was my fault, and I did put my hands up.
Unfortunately, you were calling my mobile when I was driving but I called you back as soon as I stopped, within 5 minutes. You were asking why I’m not there and I explained that Arwel was meeting Lauren. As I hadn’t spoken to him, I said the only reason I can think for him being late, was the clocks going forward. I then said, let me get hold of him and I’ll call you back.
After speaking with Arwel, he was there at 10am which I’d put in the diary and not the 10.30 that it was supposed to be. No one was making things up or using excuses, it was a genuine mistake, which I’m sure you have made from time to time, unfortunately, I can’t mark you 1 out of 5 for the mistakes you make 😉
Oh, and the reason this house has been on the market for 7 months is, it’s had 2 sales on it and each one has fallen through because of chain issues……nothing to do with NewHome4U, but thank you for your smart conclusion, because you really know us that well.
I took time out to text you from my mobile, I took time out to call you back on my day off and sons birthday, but you don’t mention that, you just want to point out one mistake, and when I said we can do later on, you told me you couldn’t do it.
I even offered to pay for any fuel used to and from the journey, I couldn’t have done any more to try and make things better.
We do everything we can to make this business great, one little mistake and you want to penalize us…….just shows your character and when I called you back after leaving this review, you were sulking like a 2 year old child.
God help the future businesses.
★★★★★ 5/5
GoogleRecently sold & bought through NH4U. Good experience from start to finish. Rich is very proactive & passionate about selling your property & will do all he can to get the best deal. All the office staff are very helpful & knowledgeable. Property details & photography far better than other estate agencies in the area & option of overhead, drone images was a real bonus. We’ve used other estate agents in the past and your property is just another photo on their shelves; NH4U will actively sell your property for you. I’d recommend anyone use NH4U and will be using them in the future.
Simon · 17 June 2023
Agent replied · 16 June 2024
Thanks so much for this lovely review Simon - it was an absolute pleasure for us all to deal with you and your lovely family. The fact that we found your dream home and sold your stunning other home was an absolute bonus. We appreciate just how busy you and taking the time out to leave this great 5 star review - means so much to us all. Take good care and we hope to see you in the not to distant future.
★★★★★ 5/5
GoogleExcellent and smooth process throughout. All the staff we spoke to were very helpful and knowledgable - always quick to answer if we had any questions (thanks Rich 👍🏻)
Would highly recommend to anyone, we’ve previously used other estate agents in the area and were let down with the poor service and knowledge.
If you’re looking for the best estate agents, NH4U is the one, plus the photographs they take are amazing!
Thank you!
Amber · 17 June 2023
Agent replied · 16 June 2024
Thanks so much for your lovely review Amber - hardest instrustion I've ever had to do was at your home (emotionally that is) - your father would be so proud of you and your family - I wish you all the best for the future and hopefully see you some day soon. Take good care Rich
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.