Trusted Agent profile
★★★★★
144 reviews across 2 platforms
The Cross, Mold CH7 1ER
Beresford Adams Lettings's Mold office at The Cross is rated 3.9 out of 5 across 144 reviews on two platforms, including 83 Google reviews rated 4.6. The 61 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Mold office, from every platform, shown as written. First names only.
1/5
TrustpilotSellers steer clear, and buyers steer even clearer.
Selling a 15 year old property that was empty ready to go and in excellent condition, found a first time buyer within three weeks who already had their mortgage agreed in principle and quickly had survey done and mortgage offered.
1/5
TrustpilotTerrible service - avoid at all costs.
Shocking company with no idea about the basics of customer service. They forgot about appointments, never called us back. We had to chase everything to be organised which made the final details before the move very last minute and very stressful. It was almost impossible to give them money!
5/5
TrustpilotWe sold our family home with Beresford…
We sold our family home with Beresford Adams Pwllheli, I CANNOT recommend them enough.They truly went out of their way to help us with the sale and the purchase of our new home!If we were moving again in the future we would not hesitate to go back to them.Thank you all again for making this move so smooth for us, you are all worth your weight in gold!
5/5
GoogleWe have been going through a difficult purchase for several months now. I can only thank the team at Beresford Adams in Mold they have made every effort possible to help, chasing solicitors etc. Thank you for going above and beyond.
Thank you Alan for your and glowing 5* review of our local Beresford Adams team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
5/5
GoogleI recently sold my house with Beresford Adams Mold, and I highly recommend them. They were friendly, very professional and would keep me updated frequently throughout the process. …
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotAbsolutely fabulous!
5/5
GoogleSince Sophie Davies Cooke has taken on my rental properties things get done whereas with the previous agents I was continually chasing them up. Sophie's legal knowledge on property issues has also been a great help.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleThe Lettings Team led by Sophie are amazing. As a landlord it is of great comfort to me to know that my properties are in excellent hands. Their attention to detail is outstanding. Highly recommended!
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Scott.
1/5
TrustpilotNO SHOW
Phoned for an appointment for appraisal and valuation from Colwyn Bay Office,
5/5
TrustpilotWe have recently sold a property with…
We have recently sold a property with the Wrexham branch and the service has been first class. When a problem cropped up with the buyers solicitor they were quick to step in and resolve the issue and offer an alternative if necessary. Nathan and Alice provided regular updates and gave access to a live tracker that was really helpful.
5/5
GoogleAll of the staff were brilliant from the beginning to the end of the selling process of our property.Always checking that we were well informed and giving feedback .Well done A very happy client.
Thank you Sharon for taking the time to leave us your 5* review! I will, of course, make sure your kind words are forwarded to our local Beresford Adams team. Kind regards, Scott
5/5
GoogleSian provided an excellent service in the sale of a property for us. She gave clear and timely feedback on all stages of the process. Thank you for the excellent service recieved.
Deborah, thanks for taking the time to leave your review. Best wishes, Mark
5/5
GoogleBrilliant from start to finish! Accepted an offer on Monday evening, exchanged Thursday!! No stress, constant updates and all round fantastic service. Wouldn't think twice to use again
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Scott.
1/5
TrustpilotThis is a joke of a firm
This is a joke of a firm. You go in for a letting and they are all nice and smarmy up until the point the landlord goes for someone else. After that all contact ceases, they don't even have the common decency to phone and e-mail to tell you you were not the ones chosen. Avoid at all costs
5/5
GoogleSophie you are amazing. Thank you so much for finding us a home..you definitely went the extra mile..thank you so much for your perseverance.
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
1/5
GoogleLeft a message on the 9th September still waiting for them to contact me
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Performance Director so this can be discussed directly with the branch. If you wish to … More
1/5
TrustpilotDisappointed with sales department
Great effort from Neil Lawless in doing the market appraisal initially.
1/5
TrustpilotIf I could put a 0 star I would
If I could put a 0 star I would!
5/5
GoogleGreat help and advice from Joe, listened to what we were looking for and gave us all the relevant information. Highly recommend!
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
TrustpilotWe struck gold
We struck gold, when phoning Beresford Adams in mold .We asked for a viewing and
1/5
TrustpilotUnfair business practice - Llandudno
My last correspondence with this so called agency, as respond for the appeal:
5/5
GoogleAbsolutely fantastic service from the lettings team sophie and annie were very helpful and brilliant at their job. Would highly recommend.
Thank you Matthew for your recommendation. Best wishes, Mark
5/5
GoogleDelighted with the service from Brogan, very professional and understood our needs. I'd recommend beresford Adams to anyone.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleHad our offer accepted today. Brogan and jo have been marvellous. Very professional and courteous. Thank you
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Beresford Adams Lettings's Mold office has 144 reviews across two platforms: 83 on Google, 61 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Beresford Adams Lettings is rated 3.9 out of 5 across all 144 reviews, and 4.6 out of 5 on Google from 83 reviews, checked 9 October 2026.
Beresford Adams Lettings, The Cross, Mold CH7 1ER.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.