5/5
TrustpilotThis is a rating for Lauren Sullivan
This is a rating for Lauren Sullivan. She has been an outstanding property manager of my rental apartment. She has been proactive and professional throughout all my communication with her.
Trusted Agent profile · Milton Keynes
Under 1 Roof Milton Keynes reviews
★★★★★
768 reviews across 2 platforms
51 Colindale Street, Monkston Park, Milton Keynes, MK10 9PX, MK10 9PX
Under 1 Roof's office in Milton Keynes, at 51 Colindale Street, is rated 4.0 out of 5 across 768 reviews on two platforms, including 41 Google reviews rated 3.9.
Reviews
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThe Sales team gets 5 stars
The Sales team gets 5 stars The rental team gets 5 starsThe property management team gets 0 stars
Agent replied · 22 November 2024
Thank you for your review, but would appreciate further feedback regarding the property management element. If you'd like, please email socialmedia@savills.com with further information so we can investigate.
5/5
TrustpilotIv found savile's to be extremely…
Iv found savile's to be extremely helpful and professional, they have always kept me well informed of the progress of my sale I couldn't be happier and would highly recommend.
Agent replied · 22 November 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations
5/5
TrustpilotGreat working with Mike Churchill
Great working with Mike Churchill, efficient and professional. He followed up and even worked with us after hours to get the last document signed.
Agent replied · 22 November 2024
Hi Dave, it was our pleasure - and thank you for the great review!Regards,Mike
5/5
TrustpilotExcellent service by Sholto with…
Excellent service by Sholto with regular communications to ensure we were kept informed throughout the sale of our property.
Agent replied · 22 November 2024
It was a pleasure dealing with you Chris and thank you for your patience throughout the process. Enjoy your new home!Regards,Sholto
1/5
Trustpilotabsolutely awful company
absolutely awful company, not sure who was chasing payment today but they were so rude shouting down the phone at our receptionist! don't know how they get business being that rude!
Agent replied · 22 November 2024
Hi Anita, we’re sorry to read your review. Please can you email more information to Carole Bratt, Director of Client Relations, at CBratt@savills.com, so that we can investigate this? Thank you.
5/5
TrustpilotExcellent team and first class service
Excellent team and first class serviceVery efficient Extremely nice to deal with Highly recommend them
Agent replied · 22 November 2024
Thank you, Henry - we appreciate your lovely review.
5/5
TrustpilotDan Fox, Islington branch
Dan Fox at the Islington branch was extremely responsive and very supportive through a difficult transaction. I always felt he had our backs.
Agent replied · 22 November 2024
Hi Daniel, really appreciate the feedback - thank you!Regards,Dan
5/5
TrustpilotA top class service I highly recommend
A top class service I highly recommend. Alfie & Sascha
Agent replied · 22 November 2024
Thank you, Alfie & Sascha - we really appreciate your review!
5/5
GoogleExcellent service. Always helpful. Have been with Under1Roof for the past 7-8 years. And I always recommend them to my friends & colleagues.
Agent replied · 22 October 2024
Hi Sachin, Many thanks for your kind review
1/5
TrustpilotLiars
The absolute worst. Made promises to us that we would get the house we need badly. Tricked us and lied about an exclusive time clause. Disgusting.
Agent replied · 22 November 2024
We take great pride is providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this.
5/5
TrustpilotVery professional Estate agents…
Very professional Estate agents providing good advice on selling and buying our propertyMillie provided outstanding communication keeping in touch throughout our selling processhighly recommended
Agent replied · 22 November 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
TrustpilotNot a straight forward property or sale . . .
Due to circumstances not a straight forward property or sale - but the team were knowledgeable, enthusiastic and kept me in the picture at all times. Great.
Agent replied · 22 November 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
TrustpilotTenant change over
Sandy, and his team at the Kingsland Road branch, handled the change over between tenants in a very professional and sensitive manner.
Agent replied · 22 November 2024
We really appreciate your kind feedback. We are very pleased we were able to help.Regards,Sandy
5/5
TrustpilotEfficient, Friendly and helpful.
Kelly in the Kingsland Road office (London) is always efficient, organised and friendly. feels like genuine teamwork.
Agent replied · 22 November 2024
Dear Tony, Thank you for the lovely review, it’s a pleasure working with you. Kind regards,Kelly
5/5
TrustpilotI found the whole team very attentive…
I found the whole team very attentive but most of all they showed my time to listen and show compassion. Their attention to detail in the sale and hard work has been smazing
5/5
TrustpilotVery satisfied.
Jordan Fuller of Waterloo Office helped us very well. She was easily accessible, handled matters adequately. The online viewing was trustworthy. We are very satisfied.
5/5
TrustpilotExcellent and professional…
Excellent and professional support/service from Mr Dan Martin.
Agent replied · 22 November 2024
Thank you for leaving a review, we were very happy to be able to help you.Regards,Dan
5/5
TrustpilotGreat service and decent pricing
Great service and decent pricing. Really enjoyed the whole process and think they did a great job promoting my old apartment.
Agent replied · 22 November 2024
Hi Sarah, we really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotIt was an absolute delight working with…
It was an absolute delight working with Tom. He succeeded in selling out flat in weeks where other agents failed after taking months.
Agent replied · 22 November 2024
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotSeamless Contract renewal
Contract renewed online with a tiny rent increase without any fuss or bother at all. All questions were answered promptly and clearly
Agent replied · 22 November 2024
Thank you, Catherine. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
4/5
TrustpilotSound advice in marketing the house…
Sound advice in marketing the house initially softly then at our request speeded up the process with 5 viewings resulting in one offer and subsequent sale.
1/5
TrustpilotRude staff
Spoke to a lady called Abby M was very rude and uniformative about a property I wanted to view won’t be using them to sell my home !
Agent replied · 22 November 2024
Hi David, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotFantastic!
Fantastic! True professionals, offering an exemplary service from start to finish. Thank you all so much.
Agent replied · 22 November 2024
Thank you for your kind words. We are so thrilled to have been able to help you. Please get in touch if there is anything else you need.Regards,The Savills Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Under 1 Roof Milton Keynes
How many reviews does Under 1 Roof Milton Keynes have?
Under 1 Roof's Milton Keynes office has 768 reviews across two platforms: 41 on Google, 727 on Trustpilot (across the whole business).
What is Under 1 Roof Milton Keynes's rating?
Under 1 Roof Milton Keynes is rated 4.0 out of 5 across all 768 reviews, and 3.9 out of 5 on Google from 41 reviews.
Where is Under 1 Roof's Milton Keynes office?
Under 1 Roof Milton Keynes, 51 Colindale Street, Monkston Park, Milton Keynes, MK10 9PX, MK10 9PX.
