Trusted Agent profile · Milton Keynes
★★★★★
768 reviews across 2 platforms
51 Colindale Street, Monkston Park, Milton Keynes, MK10 9PX, MK10 9PX
Under 1 Roof's office in Milton Keynes, at 51 Colindale Street, is rated 4.0 out of 5 across 768 reviews on two platforms, including 41 Google reviews rated 3.9.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
5/5
TrustpilotAlex and Caroline stuck with the…
Alex and Caroline stuck with the process through ups and downs and gave considered advice. Not an easy time to be selling a home, and all a bit of an emotional wrench, but all round they made the process as painless as possible.
1/5
TrustpilotTerrible experience
Terrible experience. We were renting a flat, and we had to chase them constantly. They didn’t provide a check in inventory, and the flat had not been cleaned at all. They didn’t come to the check-in, and nobody answered phones or emails for days.
It’s very disappointing to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this?
5/5
GoogleThe service I have received in managing my property portfolio is amazing, I highly recommend them to anyone who has rental properties.....they are professional in every way and put the last agency I used to shame....do not hesitate to pick …
Many thanks for your review it is much appreciated
5/5
TrustpilotI am very thankful to Luke Richardson…
I am very thankful to Luke Richardson who is definitely very helpful, sincere and professional to my letting. I could find my ideal place within 10 days where I am outside UK. He did a great job to my family.
Thank you for your kind review - and good luck in your new home!Regards,Luke
5/5
TrustpilotFound our dream home thanks to Morgan Bowen
Found our dream home thanks to MorganAfter a lengthy house hunt and endless calls from estate agents around SW London, we finally met Morgan. Our saviour. Morgan wasn't just polite, assertive and wise. He was also...a legend. Cheers to you, Morgs.
Thanks Hermione, and thank you so much for your review, it is appreciated. If you need anything further please don’t hesitate to contact me.Regards,Morgs
5/5
TrustpilotZakariya Hadayfa manages our properties…
Zakariya Hadayfa manages our properties in Wandsworth and Battersea. We have now sold the Battersea property. Zak has done a great job. He keeps us informed of anything going on that affects the properties and is a pleasure to work with.
5/5
TrustpilotMichelle Keast's Lettings team in…
Michelle Keast's Lettings team in Winchester did a super job on my behalf as a landlord. They are very proactive, professional and courteous. They certainly went the extra mile and kept me informed of all issues. I have no hesitation at all in recommending them.
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. We are delighted your experience of Savills was such a positive one.
5/5
TrustpilotGreat experience!
Great service from start to finish from the team that ‘showed’ the house to potential buyers to the negotiator who made sure we got a great deal and a smooth pathway to completion. Highly professional, knowledgeable and friendly team.
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
GoogleI have always found under 1 Roof to be very professional and willing to deal with all problems. Thoroughly recommend. Having used other similar I do understand many of tbe difficulties facedand Terry in under 1 roof has been exceptional
Many thanks for your kind review it is much appreciated
1/5
TrustpilotCourt Case.
Be careful with this company. I am currently going to court over a dispute for a tenancy that ended 2years ago. I used to the a tenant at Ochestra house in ilford. They will try to bully you as it is a very big company with unlimited funds even when they have done something illegal. Please be careful
5/5
TrustpilotFive stars for the Esher office…
Nick and Tim from the Esher office handled the sale of my house in KT10. They negotiated a very complicated chain with great effieciency keeping me up to date at every stage leading through to a timely completion. Highly recommended.
Thanks for the feedback, Kerry - it was our pleasure.Regards, Nick and Tim
1/5
TrustpilotMy worst nightmare!!! Avoid at all costs
I figured getting a very expensive brand new 2015 flat in prime central London would be an excellent way to get a flat where everything "just works". Moving from period property, I was after the refreshing chance of not having to constantly refurbish and repair.But I had one enormous error in my judgement, I picked the worst real estate agency in human history. Not only did they have the immense nerve to go on and on about how detail oriented they are, but they have basically done nothing at all to make sure anything in the flat actually works.From heating systems, to lights, to vents to electricity, to the cheapest furniture you've ever come across poorly installed, to damaged floors and furniture without furniture pads, everything that could possibly go wrong with this purchase, it did go wrong, and how. No instructions, manuals, or guides for most of the essential systems.Prior to move in, I've explicitly made several requests and alterations, and they went as far as to pick on my money and in my name without asking me at all about what I want, even though I was paying for it. Then they have the immense nerve to tell me now that the work requested has been complete, it can't be changed. I understand the logistics, but the nerve on these people is fantastic and beyond incredible, they literally take you for an idiot no matter how many millions you throw their way.All for an incredibly steep premium. Their agents are fortunately still responsive, but unfortunately they seem to be completely useless and as devoid of material and information.
5/5
TrustpilotCongrats to Tunbridge Wells Lettings
I am very pleased indeed with the service provided by the Lettings Team in the Tunbridge Wells office. The team - Danielle, Faith and Francesca are all prepared to go the extra mile for their customers. They make themselves readily available and are both professional and charming. Who could ask for more?
5/5
TrustpilotPaige Ford from Hampstead’s letting…
Paige Ford from Hampstead’s letting team was a pleasure to work with. Her professional approach and open dialogue made the whole process of finding a tenant extremely seamless. Five star service 🙏🏼
Thank you for the review, Perry. And a pleasure to work with you!Regards,Paige
1/5
Trustpilotmayhem move😱
Worst moving experience ever!!! Problems with references and didn't tell us untill last minute, lack of communication between staff ..... Too many chiefs not enough Indians .. asked me to transfer the wrong deposit for the new place and even got my deposit owed £1000 short !!!! In previous property we put down New floor and improved the place .... Spent £500 in doing so and now they want to take a chunk out of my deposit to clean the Windows !!!! Ridiculous... Especially when our new rental property with savills is filthy !!! We've been here 2weeks now and still have no front door keys ... Staff are incompetent and after this tenancy we will avoid savills like the plague!!!!!!
5/5
GoogleGreat knowledge of the market and a personal service. Anything that goes wrong in the house is fixed rapidly and if anything needs signing they even come to your house ready for it to be signed! Highly recommend
Hi Kim, Many thanks for your kind review
5/5
TrustpilotGreat service by Ryan Griffin
Great service by Ryan Griffin and Valentin Needa (Manchester office)Quick to respond, professional and friendly.Highly recommend compared to other local agents.
Thanks Alexandra, it was a pleasure to work with you.Regards,Ryan & Valentin
5/5
TrustpilotExcellent communication throughout the…
Excellent communication throughout the buying process. I was particularly impressed by Tessa Cobb, the agent who dealt with our purchase who was very professional and incredibly keen to help us along the way.
Thank you for taking the time to leave a review. I am glad I was able to help you buy your property! Regards,Tessa
1/5
TrustpilotAbout as dreadful an experience as one…
About as dreadful an experience as one could wish to have. Very disingenuous, very self serving and most of all dishonest. Better companies with better values exist and savills should be avoided at all costs. Awful.
Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com
1/5
TrustpilotUnwanted junk mail
How dare you send junk mail to my personal home address, I never asked for this nor have I ever used your company. Is this not in breach of GDPR?Respect peoples privacy please!
We are sorry to hear that you had this experience. Can you send more information about this to socialmedia@savills.com so that we can ensure it is resolved?
5/5
TrustpilotAmazing service from Tom in Manchester…
Amazing service from Tom in Manchester Office had issues with my tenant allowing access for engineer but Tom sorted it all out for me and made it very easy process
Thank you, Joseph. It means alot to receive feedback in order to maintain our service levels. We do appreciate your kind words.
5/5
TrustpilotA seamless process from start to finish…
A seamless process from start to finish. The Windsor team and Suzy Lambert in particular, have been absolutely outstanding and as such, I won't hesitate to retain their services in the future.
I am very grateful for your kind words. I know that selling a home can be very stressful, so I am glad to have been able to assist. I look forward to working with you again in the future!Regards,Suzy
1/5
TrustpilotVery surprised and disappointed to…
Very surprised and disappointed to receive an extremely patronising email in response to declining to proceed and offer on a property.
We take great pride in providing an excellent service, to hear we have fallen short of your expectations is disappointing to say the least. We would like to follow up with you, please could you email socialmedia@savills.com so we can investigate this.
5/5
TrustpilotFiona's amazing understanding of this…
Fiona's amazing understanding of this complicated property sale with outstanding results went above and beyond my expectations. Her personal skills and communications were clear and comprehensive.We couldn't be happier or more impressed with all matters regarding the sale.
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