Trusted Agent profile · Milton Keynes

Under 1 Roof Milton Keynes reviews

4.0

★★★★★ Great

768 reviews across 2 platforms

51 Colindale Street, Monkston Park, Milton Keynes, MK10 9PX, MK10 9PX

Under 1 Roof's office in Milton Keynes, at 51 Colindale Street, is rated 4.0 out of 5 across 768 reviews on two platforms, including 41 Google reviews rated 3.9.

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3.9 / 5

41

Reviews on Google

This office

Trustpilot logo

727

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.

5/5

Trustpilot

House Purchase, Salisbury.

Matt Orchard and James McKillop have been assiduously helpful, friendly and patient throughout the house purchasing process. They have responded to all of our questions and concerns in a timely and constructive manner and have been energetic and diplomatic in meeting the needs of all parties. Thank you.

Alexandra · 5 September 2021

Agent replied · 22 November 2024

James and I are both so pleased for you, we hope you both and family will be very happy living in the property, it’s been our pleasure to have been involved in the sale.RegardsStamford team

5/5

Trustpilot

Agent was knowledgeable about the…

Agent was knowledgeable about the market and practical in helping us to present for sale

RB · 28 July 2023

1/5

Trustpilot

1star is far too high

Extremely arrogant staff. They fail to induct any candidates who are renting the apartment. They fail to take control of any issues that arise. When showing people around they never come with the correct keys. As one resident stated, they look down on you. Reading through the other comments our experience appears to be consistent.

Lionel · 2 September 2019

Agent replied · 22 November 2024

Hi there, we're sorry to read your review. Please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com with more information so that we can investigate this? Thank you.

5/5

Trustpilot

A high level company thanks to Mr James Barlow

A high level company, thanks to Mr James BarlowIt is really a high level company, reliable and well organized. I am not a friend of these people; so, it is not a fake review.They are helping the whole UK with appropriate parking discipline and making a parking safe and reliable. I would like to acknowledge a high level service from Mr James Barlow, Associate Director Property Management. Well done, 5 stars from me. I strongly recommend a collaboration with this company. Regards, Len Gelman PhD

Len · 25 July 2021

5/5

Trustpilot

I am very satisfied for the services…

I am very satisfied for the services provided to me and in particular for their efficiency and speed.

Giuseppe · 2 May 2024

Agent replied · 22 November 2024

Thank you for taking the time to review our service, Giuseppe - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

A recent sale in Oxford

I recently sold a property through the Summertown, Oxford office. Although I live some 4 hours away, the whole process was carried out efficiently and quickly with excellent levels of communication. The viewings were well organised and the price achieved was ahead of my expectations. A well deserved 5 star rating.

Cameron · 20 November 2020

Agent replied · 22 November 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Amazing service and support from Angus.

Karlee · 18 November 2024

Agent replied · 23 December 2024

Thank you for your lovely review, Karlee. It was a real pleasure being able to help you.

5/5

Trustpilot

Letting my flat in Kings Cross

Letting my flat in Kings Cross, London, was easier and more straightforward than I anticipated. Georgina Catton and her colleagues in the Islington office very quickly found great tenants for me and stepped me though the process.....everything finalised, contracts signed and tenants moved in...all within 8 weeks.

Steve · 16 September 2021

Agent replied · 22 November 2024

It was my pleasure, Steve; and thank you for your kind feedback. If you need anything else please do not hesitate to call.Regards,Georgina

5/5

Trustpilot

Fantastic service from Emily Medland

Fantastic service from Emily Medland Always kept me up to date. Very professional and friendly

Lisa · 21 June 2024

Agent replied · 22 November 2024

We are so pleased that everything worked out successfully for you, Lisa. Thank you for providing us with an update and for taking the time to review our service.

1/5

Trustpilot

Over inflated valuation

Did a desk top valuation for the purposes of mediation that was £120000 over a full valuation carried out by another reputable company Do not use this companyI have replied to your email but it automatically replied your away on annual leave till the 31st of July and it's now the 8th of August

Derek · 8 August 2019

Agent replied · 22 November 2024

Hi Derek, we're sorry to read your review. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so we can look into this? Thank you

5/5

Trustpilot

A great service from Victoria and Sue…

A great service from Victoria and Sue at the Stamford office. Communication was first class and we were kept informed at every stage - very reassuring with this being our first move in 32 years! The Adnams hamper on completion was a complete surprise and a really lovely touch - many thanks!

AW · 8 March 2024

1/5

Trustpilot

Terrible to deal with

Terrible to deal with, will be very helpful during the tenancy, but on the way out will use any excuse possible to take money out of deposits.

Ian · 2 October 2023

Agent replied · 22 November 2024

We are very sorry to hear of your moving out experience and would like to find out more. If you'd like, please provide further detail by email to socialmedia@savills.com so we can investigate.

1/5

Trustpilot

Awful company who destroy any property…

Awful company who destroy any property site they manage through over inflated service charges and bad management. If these people manage a building you live in, move out.

Alex · 27 August 2023

Agent replied · 22 November 2024

Thank you for bringing this to our attention, we would like to find out more so please email socialmedia@savills.com with additional detail so we can investigate this case.

5/5

Trustpilot

Jackie and Rob from Rickmansworth…

Jackie and Rob from Rickmansworth office have been truly wonderful. They both have been professional and extremely benevolent in helping me get a house. It is beautiful agency and not just a money making agency. Extremely genuine people work here with some strong work and moral ethics.

Preeti · 2 July 2021

Agent replied · 22 November 2024

It was our absolute pleasure, we are very happy to have been able to help you - and thank you for such a kind review.Regards,Jackie, Rob and the Rickmansworth team

5/5

Trustpilot

Battersea Park Estate Agency

Emily and Peter in the Battersea Park office were fantastic to deal with and achieved a good price for my property in a challenging market. Very professional and always available to help.

William · 3 May 2023

Agent replied · 22 November 2024

Thank you, it was our pleasure, William. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Emily & Peter

5/5

Trustpilot

A difficult sale process made easier by…

A difficult sale process made easier by Jen and team @Hackney. They remained dedicated and focused. Well done and thank you

Mr · 5 November 2022

5/5

Trustpilot

Great property management

Lauren was always really quick to respond, solution focused and very polite and helpful.

Sam · 20 June 2023

1/5

Trustpilot

HORRIBLE @ Rentals Management Hampstead

HORRIBLE. Was renting for a year, an expensive property. Just terrible. Wouldn't get internet sorted, wouldn't get heating sorted. Late in re-paying deposit. All sorts of excuses, none of which made sense. BEWARE.Very polite, and their sales guys seem nice. Their management team was terrible.

Me · 4 October 2021

Agent replied · 22 November 2024

Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com

5/5

Trustpilot

excellent team , bridge street, manchester

The whole team at savills bridge street manchester are phenomenal but I must lay extra thanks to my property manager Sam. He is excellent & has been since I moved in. He is responsive, helpful & more than anything utterly understanding to individual circumstances.Can’t recommend them enough !!

MRJ · 9 February 2021

Agent replied · 22 November 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Trustpilot

Harry Kwan in the Birmingham office has…

Harry Kwan in the Birmingham office has been super attentive and responsive since being my property manager. He is always friendly and willing to help, and gets everything actioned in a timely fashion.

PS · 7 March 2023

Agent replied · 22 November 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful.I’m delighted that we continue to meet your expectations. Regards,Harry

5/5

Trustpilot

Ryan in Manchester Office - Outstanding

Ryan in the Manchester office has been superb. He has been a trusted advisor throughout the process and more than just an estate agent - he has been useful counsel. Could not recommend him more!

Stephen · 20 December 2022

Agent replied · 22 November 2024

Thanks Stephen, we're so happy we could have helped you. And thank you for such an amazing review.Regards,Ryan

1/5

Trustpilot

Didn't keep offers private

Didn't keep offers private. Tried to go back and forth between potential buyers to increase bids. Told other buyers I had offered asking price in a bid to increase sales price. I didn't think practices like this still existed. Disappointed to learn that they believe gazumping is fair.

James · 13 January 2021

Agent replied · 22 November 2024

We are very to hear this, if you'd like please email further details and your contact information to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

I had a pleasure dealing with Aziz

I had a pleasure dealing with Aziz. Great guy, professional and friendly. Helped me all the way through to the point where I moved in, and even after due to a great relationship is still available for a call and any assistance. Very pleased)

Артём · 22 October 2021

Agent replied · 22 November 2024

Thank you, it was my pleasure. I know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,Aziz

1/5

Trustpilot

Poor service

Poor service, bidding against the wall is the norm .Beware they charge estate agent fees from the buyer and not the seller!Post sale service is poor with no response to calls, emails or texts.Consider other Auction houses which I have used with much superior service and not as costly.

Saad · 19 August 2020

Agent replied · 22 November 2024

We’re very sorry to hear about the inconvenience and would like to investigate this issue, please call us on 020 7824 9091 to discuss it further.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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