Trusted Agent profile · Milton Keynes
★★★★★
768 reviews across 2 platforms
51 Colindale Street, Monkston Park, Milton Keynes, MK10 9PX, MK10 9PX
Under 1 Roof's office in Milton Keynes, at 51 Colindale Street, is rated 4.0 out of 5 across 768 reviews on two platforms, including 41 Google reviews rated 3.9.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
5/5
TrustpilotOutstanding
Amazing service from beginning to end in selling my Father’s house. A big Thankyou especially to Michelle Weaver who has been ahead of the game every step of the way! Superb communication, a truly 5 star service! Many thanks Tracey Cranswick
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,The Savills Team
1/5
TrustpilotVery limited input
Very limited input. Basically 'pile it high'
5/5
TrustpilotI had the pleasure of working alongside…
I had the pleasure of working alongside Michelle Rowe & Daniel Tarrant at a site launch recently. They were both extremely friendly, approachable and professional in the way in which they dealt with myself as well as the clients at the event and it truly was lovely to be able to work side-by-side with colleagues from different areas within the marketplace and form incredible relationships with them. I look forward to working with them again in the future.
Thank you so much for your kind words. We hope to work with you again in the future.Regards,Michelle & Daniel
5/5
TrustpilotIt is a absolute pleasure and delight…
It is a absolute pleasure and delight to deal with Alice Stone. She is always friendly, caring, happy to help and will always go the extra mile to help me. Nothing has ever been too much trouble for Alice whether it’s to change jobs round, getting back to me with confirmations or to answer questions. She is always quick to respond. I always look forward to speak to Alice, she will always make time to have a lovely chat with me. I look forward to carry on working with Alice.
Thank you so much for your kind words, Sonia. We look forward to continuing to help you with anything in the future.Regards,Alice
1/5
TrustpilotAnother estate agent
Another estate agent, another poor review. The narrative never changes with this profession. They possess a very unhealthy disregard for people generally and prioritise fees over the satisfaction of the general public. This organisation is generally contemptuous of the house buying public and adopt intrusive and unprofessional approaches towards prospective customers
Thanks for getting in touch, Mr Hall. We would be grateful if you could share your experience with us so we can improve and serve our customers better. Please email details of your experience to socialmedia@savills.com so we can address your concerns.
5/5
TrustpilotOur sales liaison person was Claire…
Our sales liaison person was Claire Brice,who we came to appreciate more and more as the sale of our property progressed,mainley because it was not as straight foreward as expected , but Clare dealt with the situation beyond the call of duty many times over.very professional ,but also with a very human touch ,explaining every situation along the way ,so keeping us very much aware of the situation at any given stage of the process ,which we appreciated very much.Defiantly would use Savilles nottingham again,the whole office staff we met where very on the ball MR AND MRS R J SADLER
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future!Regards,Claire & Savills Nottingham
5/5
TrustpilotOlivia has been very helpful in dealing…
Olivia has been very helpful in dealing with all the issues from handling all the viewing logistics to dealing with tenants applications. In particular, her advice in handling the final choices for right application has been extremely thoughful and professional
Thank you for your lovely review. It was a real pleasure to be able to help, and we hope to work with you again in the future.Regards,The Savills Team
1/5
TrustpilotI been working with sale man call will…
I been working with sale man call will baker and Jim baker. Be careful guys, biggest cheaters in the world. They take ur offer, and accept the offer they take that offer and go to some else and sale for more or they take more commission and cheat both buyers and sealers. They Don’t know how to talk, very rude, we accepted that’s and we thought just buy the property and don’t have to see them ever again. But we spent our 5k for the solicitors. Ordered all searches before search come back. Even after we having terms and conditions in place. They Agreed to another buyer even after showing full fund available to buy the property. Still cheated us and pulled the plug by putting a one line email. Be careful don’t waste your time. Please try and not use this people avoid your life time earning and time to go in drain. Any one want more information about this just put comment we happy to contact you give you the information.
We are sorry to hear of your experience and are keen to find out more. Please email further details to socialmedia@savills.com so we can investigate.
1/5
TrustpilotIssues with Deposit Return
The experience was smooth until it came time to return the deposit. Currently, I am waiting for a substantial deposit to be refunded. Unfortunately, the original account used for the deposit has been closed, and they are refusing to return the funds. I have been advised to seek legal assistance to obtain permission for the deposit to be transferred to another account, which will incur additional costs for me. From my perspective, it appears that they are deliberately trying to retain the deposit.
1/5
TrustpilotDreadful management
I moved in the Heart building a year ago (Walton on Thames). In June we had a shortage of water and the pumps that delivers water to the flats broke. One of them turned functional again after few days, so water was back, but for nearly 4 months we had the other water pump waking us up at night without knowing why or when it would get fixed. We asked multiple times, no replies, we said we wanted to file a formal complain, we have been ignored. The service charge for this building is insane, and yet we had to deal with this for the longest time. Absolutely dreadful.
We are very sorry to hear of your experience, and would like to ensure we provide a resolution for you as soon as possible. Could you please email further detail as well as your contact information to socialmedia@savills.com so we can investigate?
1/5
TrustpilotTerrible estate agent who rather wait…
Terrible estate agent who rather wait until tomorrow when being told that there is potential smoke, water leakage and lack of hot water in the building for many residents. Imagine being told these things from a resident and then communicate that they need to wait until tomorrow?! What is even the point of an out of hours line then?! Before that they were not able to fix a door and thank good that nobody needed an ambulance ik case of emergency because that would really make the newspapers. I am not even sure where you would find such an useless bunch of people in this day and age. Being paid to do a job that they can not even do properly and one can not bother visit the estate via a short tube ride?
We are very sorry to hear this and would like to find out more. If you'd like, please email further detail to socialmedia@savills.com so we can investigate.
5/5
TrustpilotSophie from the Birmingham branch
Sophie from the Birmingham branch has been amazing in our renting journey so far, she has been contactable at all times and has put up with me 1,000 questions 🤣 the whole process has been smooth and I couldn’t of asked for anything more. Nothing is to much trouble and she really is amazing. We can’t wait to move into our new home. Thankyou Sophie for all your hard work. Would definetly reccomend.
Thank you, Beth, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. We hope you love your new home!Regards,Sophie & Savills Birmingham
1/5
TrustpilotWe don’t exist
As property Management at the courtyard Brighton they are 1/5. The cleaner has gone awol as I have people looking for them. No wonder they are billion pound company. I put them on par with clarion housing. Non existent. Long as dough hits there accounts they don’t care.
Thank you for raising this, we would like to investigate and provide a resolution to the cleaning issue. Please email full address and any other information to socialmedia@savills.com so we can look into.
5/5
TrustpilotJess Exley at Saville’s was wonderful!
I had a great experience with Saville’s when it came to finding my first London apartment. Jess Exley was so pleasant and informative throughout the process. She made it very easy for me! Signed on the dotted line immediately. Would recommend.
Thank you for your review, Toni - we really appreciate it.Regards,Jess
5/5
TrustpilotMillie was great!
Millie was great - found us a beautiful home that matched our needs perfectly, then worked with the seller to get the price where we needed it to be. She was knowledgable about the area and very responsive whenever we had a question. Great job Millie!
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
5/5
TrustpilotEllis
I have been an extremely lucky person to have had Ellis at the knutsford office helping me through a very stressful time with our purchase of 7 Millbank Close she has always and still is pleasant and very informative every time I have spoken to her.. moving house is very stressful and it certainly has for us as we have lived in our present house 50 years but Ellis always put my mind at rest as our sale had lots of delays. So thank you Ellis your a star. Ann vickers
5/5
TrustpilotThank you Faith for all your hard work…
Thank you Faith for all your hard work in helping to secure new tenants for my property. You have been so helpful throughout the process and I really appreciate all your guidance and support. Many thanks!
Thank you for your kind words. I am glad to have been able to help you and hope to work with you again in the future.Regards,Faith
1/5
TrustpilotTRASH AGENCY
I highly do not recommend taking this agency for your rental, because:1/ Some of their workers are VERY EXTREMELY RUDE and take their sweetest time to reply to mails.2/ They will give you the STUPIDEST excuses that they cannot reach the landlords.3/ They will keep you without a precise response.4/ They will not allow you to break your contract.
Hi Ashley, thank you for taking the time to share your feedback with us. We sincerely appreciate your honesty and for bringing your concerns to our attention.We would value the opportunity to learn more about your experience; please email further detail to socialmedia@savills.com so we can investigate.
5/5
TrustpilotMarlow Office: They did what is says on the tin!
Alex, Mairéad, Richard and the team in Marlow were first class. They kept us informed, liaised with all parties, chased when necessary and answered our phone calls quickly. The end result? Our house was sold. Objective achieved!
Dear Mr and Mrs Bloomfield, thank you very much for your positive review, it was a pleasure to work with you on the sale of your home. All the best to you in your new home, with kind regards, Richard and the team at Savills Marlow
5/5
TrustpilotDedicated Property Management
Property management can be a thankless task but Olivia Hill is so good, you have to thank her! Thank you for the dedicated management of the apartment I live in. It's greatly appreciated
And thank you for your review, I really appreciate it, it was a pleasure to work with you.Regards,Matt
5/5
TrustpilotFantastic firm
Fantastic firm . I’ve been letting apartments through them for a few years now and I have found Robert Lerner excellent to deal with. He always finds me superb tenants and achieves the appropriate rent. Well done to Robert and the team .
5/5
TrustpilotExcellent service
Paige is very professional with excellent communicational skills and took notice of our instructions and produced the best offers. She is very easy to deal with and I always impressed with her positive approaches.
Thank you for your kind words. I am so pleased to have been able to help you and wish you all the best for the future.Regards,Paige
5/5
TrustpilotNikita is a Rockstar!
Nikita was efficient and timely with all communications. She kept us informed at every step and was very courteous. Thank you for making the process as easy as possible.
Thank you for your kind words, Phoebe, and for taking the time to post a review. I’m delighted you are pleased and that we were able to help.Regards,Nikita
5/5
TrustpilotI am very satisfied with Harriets help…
I am very satisfied with Harriets help in selling our apartment in Hampstead. She was on it and rapidly answered all our emails working very efficiently between us and the buyer.Thank you Elisabet Finetto
I am so glad I was able to help you sell your home and I appreciate your kind words. Please feel free to reach out if there is anything else I can assist with.Regards,Harriet
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