Trusted Agent profile Β· Milton Keynes

Under 1 Roof Milton Keynes reviews

4.0

β˜…β˜…β˜…β˜…β˜… Great

768 reviews across 2 platforms

51 Colindale Street, Monkston Park, Milton Keynes, MK10 9PX, MK10 9PX

Under 1 Roof's office in Milton Keynes, at 51 Colindale Street, is rated 4.0 out of 5 across 768 reviews on two platforms, including 41 Google reviews rated 3.9.

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3.9 / 5

41

Reviews on Google

This office

Trustpilot logo

727

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.

5/5

Trustpilot

Had an issue with the light switch in…

Had an issue with the light switch in my room not working and Harry from Savilles was prompt and professional in getting this sorted for me. I can’t fathom enough the level of good service I received from him, thank you once again 😊

Panashe Β· 22 April 2022

Agent replied Β· 22 November 2024

It was our pleasure, if you need anything else please let us know.

5/5

Trustpilot

A outstanding support

An outstanding support to help with with all rental matters from Kristina in Cambridge! Her team provides a very professional and bespoke assistance through every step of the rental process with her expert local knowledge and experience. A heartfelt thank you to Kristina and her team indeed! πŸ‘πŸ‘πŸ‘

Wing Β· 4 September 2021

Agent replied Β· 22 November 2024

I am so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Kristina

1/5

Trustpilot

If you have the misfortune of having…

If you have the misfortune of having Jane Duka as your property manager, I strongly advise you to brace yourself for a frustrating experience. I've been dealing with a persistent mice problem for several months now, and despite my numerous attempts to seek assistance, I've received nothing but silence from Jane. My emails and phone calls have gone unanswered, which is a glaring example of her complete lack of professionalism and disregard for her tenants' concerns.

Anthony Β· 12 September 2023

Agent replied Β· 22 November 2024

Hi Anthony, we are incredibly sorry for the inconvenience. We would like to find out more and provide a resolution for you. Could you please email further information and your contact details so we can investigate.

5/5

Trustpilot

I dealt with Jess Exley while looking…

I dealt with Jess Exley while looking for an apartment in tillermans court for my aunt & her family. She was extremely sweet & cooperative, she always answered all our queries & doubts in a timely manner. The viewing experience was amazing, where she showed us not only the apartment but the whole building & it’s amazing facilities in the nicest of ways. She has always been super active in replying to our emails, attending our calls etc. Jess also did everything that we asked when it came to enquiries and setting us up so that we had the best possible deal & she helped us in making things simpler before handing us over to the building manager. I would highly recommend Jess as she’s my favourite go to agent whom I’ll always consider whenever I search for my own apartment anytime soon. Cheers!Alizeh.

Alizeh Β· 6 May 2021

5/5

Trustpilot

Karen from Savilis is highly…

Karen from Savilis is highly professional and knows how to balance both seller and buyer.she understand the emotions behind the deal for the two parties ,really appreciate the way she stood and brought everyone together to ensure it ends up smoothly with everyone in win win situation.

Ravi Β· 8 July 2021

Agent replied Β· 22 November 2024

Thank you for your kind review, Mr Soni. I am very pleased everything worked out for you.Regards,Karen

1/5

Trustpilot

Most dishonest rental agent in Fulham

Most dishonest rental agent in Kensington and Chelsea team. I had an experience recently where the rental agent did not even put my offer through for over a week claiming she was waiting for me to be more specific or was chekcing on mice.When I terminated my relationship she accepted and I used a differnet agency. She then claimed there was another offer and pushed me to offer more to rent. Then another week passed, and the agent was still trying to claim commissions from the second agent who put my offer through to the landlord. Because of the dishonest tactics and constant lies, I lost many other opportunities and two weeks from my window to rent the best flats. Shockingly, after the agent was unable to squeeze more cash and commisions, she called me (insisting it had to be a call) claiming the flat has had β€œmassive leaks and the landlord cant rent it.” The agency admitted they had never disclosed any leaks to me before. Buyer be ware!

Sima Β· 7 May 2023

Agent replied Β· 22 November 2024

We are very sorry to hear of your experience and would like to find out more. Please email further detail to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Attention to detail

Keeping good, prompt-paying tenants happy is just as important as finding them in the first place. Aliya has helped bring our flat in N1 back up to a high standard, after a period in family occupation, arranging to fix lots of little niggles that family members don't notice. The tenants are happy; and so are we.

Nick Β· 4 October 2024

Agent replied Β· 22 November 2024

We really appreciate your kind feedback, Nick. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Great team

Sandra and Ruaraidh were very professional and knew exactly the target market for our house; they generated a lot of interest in our property, leading to an offer after the first weekend of viewings - a great outcome!

DP Β· 23 September 2022

Agent replied Β· 22 November 2024

Thank you so much for a lovely review, it was our pleasure to help and really happy you had the positive outcome you desired.Regards,Sandra & Ruaraidh

5/5

Trustpilot

Always excellent efficient run service…

Always excellent efficient run service for maintenance issues at my property in Wrecclesham.. As it is an old building there are certain issues that sometimes require the attendance by experts whether it be pest control or plumbing and heating and savilles have always treated me with consideration especially my direct contact Deanna Alddis… many thanks … kind regards Simon West

Simon Β· 18 July 2024

Agent replied Β· 22 November 2024

Thank you for taking the time to review our service, Simon - feedback is always incredibly helpful.I’m delighted that we continue to meet your expectations.

5/5

Trustpilot

happy client

i was very impressed with the promptness of Georgina and her team,effectiveness and excellent attention for resolution of issues ,,and importantly for focussing on viewings until a suitable tenant was found.I am extremely happy with the service and happy that i switched from KF for exactly the opposite reasons.

Androulla Β· 9 November 2020

Agent replied Β· 22 November 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Trustpilot

Amar Ashton was extremely helpful…

Amar Ashton was extremely helpful during a very lengthy sales process. Amar did all that she could to resolve questions and support all parties move during a complex situation. She really made the difference for us in the move we made.

Richard Β· 11 April 2022

Agent replied Β· 22 November 2024

I am very grateful for your lovely review. I know that selling a home can be extremely stressful so I am glad I could help make the process that bit smoother.Regards,Amar

5/5

Trustpilot

Excellent all round

Alicia and her team are the best agents I have dealt with. They are detailed, caring, thorough and actually have some care for you as a client. It has been a pleasure dealign with them though the sale process.

RR Β· 13 July 2022

Agent replied Β· 22 November 2024

Thank you for your lovely review. It was a real pleasure being able to help you and wish you all the best for the future.Regards,Alicia

5/5

Trustpilot

My experience with the Windsor office

My experience with the Windsor office has been amazing! As a tenant, they have been extremely helpful on all matters : from the viewing to the management of the property, it was all very smooth. I would like to thank Sophie in particular for her precious help and availability!

Jessica Β· 5 April 2024

5/5

Trustpilot

Millie Willsmer made the whole…

Millie Willsmer made the whole experience of selling a house as easy as possible and took away many of the stresses that can come with the process so that we could focus on the rest rest of life safe in the knowledge that we were in great hands. Personable, professional and someone we would highly recommend

Nick Β· 23 October 2023

5/5

Trustpilot

Nice and helpful

I really appreciate Jess Exley, who had helped me a lot during my flat hunting process. I intended to get a flat before arriving UK. Jess was patient enough to answer all my questions and provided useful information before I made my decision.

Becky Β· 12 November 2021

Agent replied Β· 22 November 2024

Thank you so much for your kind feedback! I know that moving can be very stressful so I am glad I was able to help. Regards,Jess

5/5

Google

Absolutely perfect service from Terry and his team! Always very helpful if some advice needed and if there is some problem somebody (sometimes even himself) comes the same day to check what is wrong. 10 times out of 10 I would definitely recomend Under 1 Roof!

Miroslava Β· 17 April 2021

Agent replied Β· 22 October 2024

Hi Miroslava, Many thanks for your kind review, it is much appreciated.

5/5

Google

Great service. Terry has been really fast with sorting out the house for us in less than a week. Really good communication and really helpful with everything. All questions answered and didn’t need to chase hip up for updates. I totally recommend him

Monica Β· 11 October 2021

Agent replied Β· 22 October 2024

Hi Monica many thanks for your kind words and review. Always happy to help out in any way I can.

5/5

Trustpilot

First time buyer- I was in very good hands.

Kealey was an amazing support all the way through my buying experience, from the initial views through to final completion. It wasn’t the easiest journey and as a first time buyer she really reassured me and went above a beyond to support me as a buyer. I’d highly recommend her.

Angela Β· 19 February 2024

5/5

Trustpilot

Excellent Amersham Team

I experienced truly excellent service from the outstanding Amersham team of Nick, Mike, Helen and Claire. Nick is an excellent negotiator and I found the entire team to be highly professional, helpful and caring throughout the process. I would have no hesitation in recommending them to my friends and family.

Jane Β· 29 December 2019

Agent replied Β· 22 November 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.

5/5

Trustpilot

Charlie was quite excellent

Charlie was quite excellent. She handled her client with skill throughout the extended transaction and kept close to both the client and the various lawyers involved. I doubt the sale would have gone through without her tact and perseverance.

David Β· 2 May 2022

Agent replied Β· 22 November 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

We bought a House through Daniel Omell

We bought a House through Daniel Omell, Hampstead.... Daniel was super from the beginning of the deal to the end. He really is super at what he does. So friendly, honest and supportive throughout the Purchase. A massive thanks to Daniel and Savilles.

Rachel Β· 11 September 2021

Agent replied Β· 22 November 2024

So happy you're pleased, Rachel, and thank you for the feedback. You were a pleasure to work with! Wishing you all the best in your new home.Regards,Daniel

5/5

Trustpilot

Going the extra yard!!

Sarah Hunt is an exceptional negotiator and resolved issues which had the potential to derail our sale. She is a great communicator.Sarah goes that extra yard undertaking tasks to ensure a sale stays on track.We would recommend her to everyone.

Customer Β· 1 March 2022

Agent replied Β· 22 November 2024

I am very grateful for your kind words. Selling your home can be very stressful and I am glad to have been able to help. I hope to work with you again in the future.Regards,Sarah

5/5

Trustpilot

Perseverance pays off!

We were fortunate that it fell to Troy Budd to steer the sale of our property in Stoke Bishop, Bristol. The housing market was becoming increasingly sluggish, with the number of viewings declining. We also lost about 5/6 weeks when a 'prospective buyer" wasted our time, and Troy's, and then just walked away! Troy persisted and a previous "viewer" renewed his interest and, when we least expected, Troy's efforts were rewarded when, unexpectedly, exchange of contracts and completion were accomplished in quick time and the sale was concluded. Much due to Troy's perseverance and persuasive manner. Our sale was due, in no small part, to Troy's efforts in a difficult market.

John Β· 17 December 2024

5/5

Trustpilot

Very efficient purchase process

Alex and the team were hands on and available throughout the transaction keeping the communication flowing between seller and buyer which took considerable pressure off the purchase process. Would not hesitate to recommend their services to anybody buying or selling a property.

T Β· 23 September 2021

Agent replied Β· 22 November 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

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