Michael Graham Milton Keynes reviews

★★★★★ 1/5

Trustpilot

Not well represented and dreadful sale process

We sold our property via the stony strafford branch recently. We must say that we are totally disappointed with the service we received. First, we felt under represented by the sale agent. She occasionally undermined our property from its location to the condition of the property even though our property is still within the NHBC warranty and built by a well known developer. Second, the vetting of the buyer is very poor. We were told at the eleven hour that the buyer is not able to afford the initial asking price after 5 months into the process. This leaves us no other choice but to meet half way with the buyer as we were very close to completing our new property purchase. Third, the sale agent constantly bother us to provide information to the buyer's solicitor even though it was clear that the buyer's solicitor has been very slow to response. Our solicitor has a transparent event logging system so we can see how quickly they have responded but the sales agent doesn't seems to understand it. Fourth, on the completion date, the sale agent kept asking if we are going to drop the keys at the office as though we have a choice. We don't understand why she kept asking the same question and refusing to meet us at the property.To be fair, the initial meeting with the senior manager has given us confident that we are in good hand however the sale agent who took over just made the whole process dreadful and painful to go through. We have used other local agencies before in previous sales and they have exhibit a much higher professionalism. We were definitely better represented by them achieving the asking price we wanted. We will not recommend this agency to anyone we knew. Paying more doesn't always mean you get the best value.

Chan · 22 May 2021

★★★★★ 1/5

Trustpilot

Michael Graham couldnt even be bothered…

Michael Graham couldnt even be bothered to come to the phone when we rang them with a new listing, when we asked to speak to an agent, we were told 'give us your address, we ll send you some terms and conditions over' by a person answering the phone. They must have so much business they dont need any more

Ms · 19 June 2023

★★★★★ 5/5

Trustpilot

Michael Graham Newport Pagnell

The people at Michael Graham in Newport Pagnell are very nice!

Rachel · 26 August 2025

★★★★★ 5/5

Google

Good service received and appropriate Covid-19 precautions were taken. Communication was good and staff were courteous and respectful. Should we be in a similar position again we would not hesitate in asking Michael Graham Estate Agents to sell our property.PositiveProfessionalism

K · 27 August 2021

★★★★★ 5/5

Google

Excellent service received right the way through the process. Always on hand to answer queries. The marketing of properties through Michael Graham is second to none, from the amazing brochures through the the virtual tours.PositiveResponsiveness, Quality, Professionalism, Value

H · 27 August 2021

★★★★★ 5/5

Google

I was absolutely delighted with the service provided by Michael Graham in the sale of my house. They worked diligently to get to the point of offer and then provided exceptional support in helping drive through to completion. I would unreservedly recommend them.

Jonathan · 23 June 2019

★★★★★ 5/5

Google

We have sold 2 houses and bought one through Michael Graham over the years. We had a good professional service. The key item that sets them apart is knowing the market, setting a realistic price and good marketing materials.

A · 22 June 2020

★★★★★ 1/5

Trustpilot

I have heard Mike Graham on many…

I have heard Mike Graham on many occasions complaining about Government spending on benefits, that in a civilised country are there to help our fellow citizens, who need help. If Mike Graham is so against a social civilised system, then he should go and live in the dog eat dog USA.

John · 15 March 2023

★★★★★ 5/5

Google

Good experience working with MH. They have been following the procedure very close to us offering different alternatives when any issue has been raised Service 100% recommendedPositiveQuality

Noel · 22 June 2021

★★★★★ 5/5

Google

During the process of selling our home all staff from MK location demonstrated they are extremely knowledgeable and of great assistance guiding us through all aspects to a successful conclusion.

Gordon · 22 June 2020

★★★★★ 5/5

Google

Very professional team of agents and office staff. Communicative throughout the process. Tenacious in finding the right buyer for our property, at an acceptable pricePositiveProfessionalism

Andrew · 22 June 2021

★★★★★ 5/5

Google

Michael Graham have been fabulous with our house sale. From the first meeting we felt that we would be dealing with a professional team and we were not disappointed. Great communication throughout the entire process and when our first buyer pulled out there was no 'game playing' as most estate agents do but honesty and transparency which we really appreciated. Would absolutely use them again.

Mary · 23 June 2018

★★★★★ 5/5

Google

Very pleased with the sale of our property. From day one we were kept informed. The friendly staff were always happy to help with our questions.

Wendy · 23 June 2019

★★★★★ 5/5

Google

Highly delighted with the service we have received. We undoubtably ended up with a better price for our property due to their negotiating skills.

Fred · 23 June 2019

★★★★★ 1/5

Yell

worst estate agent

horrible bunch of estate agents treat potential buyers like dirt. will do anything to make money even if it means putting buyers out of pocket. Be WARNED buyers if you go through with them be ready for months of harrassment and then can withdraw property without informing buyers. Had a very bad experience. Will not be buying for them ever

Hritik · 9 July 2013

★★★★★ 5/5

Google

Excellent estate agents, all the team worked hard to sell our house. The service they gave us was exceptional.

Timothy · 22 June 2020

★★★★★ 5/5

Google

The staff were professional and the services were excellent.PositiveResponsiveness, Quality, Professionalism

Stephen · 27 August 2021

★★★★★ 5/5

Trustpilot

Very happy with their service

Just sold a property with Michael Graham (Buckingham). Very happy with the service, fair fees, lots of viewings booked on first day of appearing on Rightmove (though sold to the first viewer). Great write up and photos, and great communication throughout.

Helen · 19 February 2021

★★★★★ 5/5

Google

Professional and flexible agent, managing top property.

Mark · 22 June 2021

★★★★★ 5/5

Google

Great help especially from kelita.....would recommended them from my experience.

Bruce · 23 June 2019

★★★★★ 2/5

Google

Exactly what you would expect from an estate agent

Sandra · 23 June 2019

★★★★★ 5/5

Google

Helpful and friendly team

Chris · 12 December 2020

★★★★★ 5/5

Google

Helpful and friendly team

Chris · 22 June 2020

★★★★★ 5/5

Google

Excellent service from start to finish. Very helpful and helped to explain the whole process which was particularly useful as it was my first time renting. Would definitely recommend

Zoe · 23 June 2018