Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat Service would highly recommend Angel White great agent always was there to help and assist you. And she always welcomed you with a beautiful smile
Upper · 15 June 2023
Agent replied · 14 June 2024
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMatt was very helpful showing us round the property during the pandemic and was respectful with keeping distance.
Abbi was very efficient with sorting out contracts and paperwork, helping us get everything sorted and was able to answer any questions we had very quickly.PositiveResponsiveness, Quality, Professionalism
Helen · 25 August 2020
Agent replied · 14 June 2024
Thank you Helen. We hope your new home is everything you hoped it would be
★★★★★ 5/5
GoogleGastavo, was helpful, professional, prompt with replies and felt listened to my needs and trusted his advice
Ned · 16 November 2025
Agent replied · 16 April 2026
Dear Ned Dee
We greatly appreciate your 5-star review and the time you took to share your experience with Gastavo. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleSave yourself as they are NOT tenant-friendly at all and consistently unhelpful with resolving basic maintenance issues.
Wandering · 16 November 2025
Agent replied · 16 April 2026
Dear Wandering Soul,
We truly appreciate your feedback and thank you for sharing your experience with us. Providing excellent service is our top priority, and we take customer concerns very seriously. We apologise for not meeting your expectations on this occasion. If you’d like to reach out to us at customercare@lrg.co.uk we would be happy to look into this for you.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleWe are very pleased with their service. Very professional and they helped us to move the process faster. We are very happy and definitely we will recommend to anyone
Kanishka · 16 July 2025
Agent replied · 16 April 2026
Hello Kanishka Rajabaalavarman
Thank you for your review! We love to receive positive reviews after customers … More
★★★★★ 5/5
GoogleLeaders provided a very professional service. Gustavo in particular has been extremely kind and supportive throughout the process. Highly recommended!
Maria · 16 October 2025
Agent replied · 16 April 2026
Dear Maria Savini
We greatly appreciate your 5-star review and the time you took to share your experience with Gustavo. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleIsabelle was so lovely and helpful, really put my mind at ease. I am going to recommend Leaders to everyone!
Especially thank you to Isabelle!
Erin · 15 June 2023
Agent replied · 14 June 2024
Dear Erin Morran
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKatie dealt with my move and was knowledgeable and responsive the whole way through
Hannah · 5 December 2025
Agent replied · 26 December 2025
Dear Hannah Hawkins
We greatly appreciate your 5-star review and the time you took to share your experience with Katie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleI had a wonderful customer service experience. Kelsey was very helpful and too her time in explaining how the rental market works as I am new to this market.
She signposted me to the company’s website that had the properties in my cost range.
Thanks
Gloria · 15 June 2020
Agent replied · 14 June 2024
Excellent to hear thank you Gloria if we can help at all in any way at all just let us know :-)
★★★★★ 5/5
GoogleI really appreciated Chloe Byrne. My husband and I rent a property and there were some problems with the property and sadly there were loads of delays last year. …
Chaeyun · 16 June 2025
Agent replied · 16 April 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleNever quite know if a company will live up to the reviews online but the service I received from Suzanne was fantastic, she went above and beyond to help myself and my husband. Nothing was too much trouble and kept us in the loop all the time, I couldn't recommend her more and will certainly tell my family and friends about the amazing customer service received.
Lisa · 15 June 2022
★★★★★ 5/5
GoogleI have found my experience in dealing with Mia Anderson very professional, pleasant and helpful. I rely on remote dealings. so timely communication is key. Highly recommend.
Naeem · 16 July 2025
Agent replied · 16 April 2026
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
★★★★★ 5/5
GoogleEasy to deal with and took the stress away of renting. Would recommend
Dave · 28 November 2025
Agent replied · 26 December 2025
Dear Dave Michelle, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
★★★★★ 1/5
GoogleGenuinely the worst service and group of people I’ve ever dealt with. When requesting details on a property to rent I was sent the wrong floor plan and could not view the property. When collecting keys and viewing the property it was much smaller, no apology or any compensation. The checkout process and excess fees forced to pay are ridiculous and there’s no room for negotiating. Will never deal with again.
Yolandi · 15 June 2023
Agent replied · 14 June 2024
Dear Yolandi Watkins,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleI cannot fault the service I received from Lenwell whilst negotiating my tenancy. They were extremely responsive, always professional and very happy to answer my many mundane questions. Abbi and Matt were absolute stars and a credit to their organisation.PositiveResponsiveness, Quality, Professionalism
Tony · 23 October 2020
Agent replied · 14 June 2024
Ah, that’s lovely to hear, thanks Tony :-)
★★★★★ 5/5
GoogleI had a very smooth experience with Lenwell. I interacted with Kelsey, who was the property manager. She was very patient with all my queries and very helpful. Lenwell is a professional letting agent who made our moving process hassle free. Highly recommend!
Ahalya · 15 June 2020
Agent replied · 14 June 2024
That is lovely the hear Kelsey looked after you well. Thank you for the 5 star review
★★★★★ 5/5
GoogleHad a great experience finding a home, Zain was a great help, really smoothed out the process for me, would definitely recommend!
Jake · 15 June 2023
Agent replied · 14 June 2024
Dear Jake
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleGustavo reallu helpfull to find me my new home !
LAWRENCE · 28 November 2025
Agent replied · 26 December 2025
Dear Lawrence Amoah
We greatly appreciate your 5-star review and the time you took to share your experience with Gustavo. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI recently collected the keys for a property, that I am now renting via Leaders; I was very impressed with the open communication and professionalism throughout the process. Bailey in their offices, was always responsive and available to answer any questions I raised during the application. The online application dashboard also made things easy and efficient, highly recommended.
Daryl · 15 February 2024
Agent replied · 14 June 2024
Dear Daryl
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCalled about a property for rent Courtney was very helpful and gave me the relevant information I required, thank you!
Charlie · 15 June 2023
Agent replied · 14 June 2024
Dear Charlie,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcelent! They are amazing! Angel was really nice and helped me with everything I needed. I recommend leaders! Excelent service
Maysa · 15 June 2023
Agent replied · 14 June 2024
Dear Maysa
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAngel has been so helpful and positive with our move. Really appreciate how quick her responses have been.
Shortfailwhale · 15 June 2023
Agent replied · 14 June 2024
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
Googlefroude company not trest . Chloe Bromley this staff cheated me . very very bed experience in my life . please no one go this company . no one give security deposit as well .this company not give property and our deposit as well . please no one go.
Jihan · 25 June 2024
Agent replied · 24 August 2024
Dear Jihan Jinz,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 1/5
GoogleDespite months of chasing this company do not pay their contractors for the work carried out for them. Terrible company. Avoid!
Billy · 16 July 2025
Agent replied · 16 April 2026
Dear Billy
We value your feedback and sincerely appreciate you taking the time to share … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.