1/5
Wants money before I’ve even seen the home in person …….
Trusted Agent profile · Milton Keynes
★★★★★
232 reviews across 2 platforms
K2, Timbold Drive, Kents Hill, Milton Keynes, MK7 6BZ, MK7 6BZ
Grand Union Housing's office in Milton Keynes, at K2, is rated 3.6 out of 5 across 232 reviews on two platforms, including 230 Google reviews rated 3.6.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
1/5
Wants money before I’ve even seen the home in person …….
2/5
Although my central heating boiler was serviced today 5.8.24 the original appointment was for the Monday before between 12 & 5 pm. We waited in for the duration of the call which was completely unexceptable
1/5
Customer Service is shocking! They ignore your emails, never pick up the phone. They are quick enough sending out letters regarding rent increase, funny that. My rent has risen to nearly £600 pcm & yet my wage alone is a little over £1000.
5/5
I had Fraser to come do my smoke alarms then he spotted a few other faults and one he refused to leave without fixing such a credit to grand union can’t fault him and his work
5/5
I am currently having a new kitchen fitted at my property and the workmen are very good at what they do. I am very happy and I highly recommend them. Gillian Edmonds 16 ivel road shefford.
1/5
I find them very slow at getting anything done its always been the same eversince I been with them and you can not even get through on the phone and when you do the problems still never get resolved
1/5
Never repair a job properly just temporary fix things .also long wait for phones to be answered .grand union just do quick repair jobs and cost more in end to fix .they think they are saving money
5/5
Once l got through to the out of hours repair team, the response was very fast. An exceptionally friendly and efficient electrician fixed my problem straight away. I'm very grateful
5/5
I called with 2 repair issues one is being solved today. The other being more complex will take a little longer but the steps have been put in place. Within 2 days the repair was completed excellent service.
5/5
Aaron services came to carry out the annual gas/heating check. They were a breath of fresh air compared to phjones. Friendly, polite and helpful engineer. Well done Grand Union for ending the last contract and getting a better company in!
5/5
Boiler service carried out with no problems. Very pleasant engineer from Grand Union.
5/5
Very professional service. Very helpful knowledgeable workman John, explained what he would be doing. Took photos of his findings, and was happy to share and explain, before reporting it to GU
1/5
If there was an option of no stars I would give them. I spent 3 hours trying to get an answer on the phone for an emergency repair and it still hasn't been fixed. Useless.
5/5
The response was very timely. The agent was very friendly and understanding and very experienced. He was professional and made sure he completed the work before he left. Great service.
1/5
Cause your engineer came out to do a job that didn't need doing and when booked in we were told it was for something else
5/5
It the first time I'm ever seen them clean a filter out on the boiler in all the time it's been in my house 🏠. Yes and very good at his work. …
3/5
Silicone fitted round the shower, not the best job, but looks better, was not the job needed to stop the leaking shower behind the wall, which is still leaking, yes cheaper option but waste of money
1/5
This company has let a newborn baby who is now 3 year old live in damp conditions amd caused health issues for child and mother and instead of fixing the rising damp they keep making excuses not to fix it . Stay clear
4/5
Your employee was lovely and made a gate and fitted it to a good standard. Didn't catch his name but a great example of one of your workman Thankyou
1/5
Worst company for dealing with any type of repairs to the properties which tenants are residing in, honestly I don’t know how they even get away with it, totally shocking
5/5
Great team good company easy to deal with and they always help and sort out any problems I have or am facing nice to know they have your back
5/5
Nice man new what he was doing unlike the othother man the day before who flooded the floor and make a right mess for the different man to come to put right
5/5
Can’t complain. Joey arrived not long after I received a text to say he was on route to my house. Pleasant guy, got straight to work and fixed the issue within 20 minutes
4/5
I was very happy with most of the work a very friendly chap did the work but I don't like the pipe in the downstairs toilet
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.