1/5
TrustpilotWould give no stars if possible
The worst estate agents I have ever come across. Abysmal customer service and unprofessional ‘agents’.
Trusted Agent profile · Milton Keynes
Brown & Merry Newport Pagnell reviews in Milton Keynes
★★★★★
246 reviews across 2 platforms
74A High Street, Newport Pagnell, MK16 8AQ, Milton Keynes, MK16 8AQ
Brown & Merry's office in Milton Keynes, at 74A High Street, is rated 3.9 out of 5 across 246 reviews on two platforms, including 118 Google reviews rated 4.5.
Reviews
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAvoid search them up on TikTok
Brown and merry in Watford are top class scammers Claimed to be professional will turn around and steal your money Don’t rent from them Avoid at all cost
5/5
TrustpilotHad Elliot show me the property
Had Elliot show me the property, polite and well mannered went above and beyond for me and my partner
5/5
GoogleA really positive experience, the staff Matt, Lydia, Charlotte and Audrey could not have been more helpful and supportive. I would not hesitate to use them again in the future.
4/5
GoogleFriendly team & very down to earth. Can do attitude and clear in communication & feedback
5/5
GoogleI am very satisfied and happy with a service off mortgage advisor Mick Ramunni i recommended
5/5
TrustpilotReally helpful and Honest Estate Agent
Really helpful, kind and honest estate agents, highly recommend them we had a complicated chain and they navigated through all the issues really well and took a lot of the pressure of us by dealing with things promptly and efficiently
1/5
GoogleAsked for some information on a property 3 times and still haven't received it?
5/5
GoogleMatt’s expert knowledge enabled us to achieve the best price for our property. He has been polite and professional throughout our experience so far. We are very pleased with the service of Brown and Merry.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAlways a warm welcome when you go in all staff very helpful
5/5
TrustpilotMatthew at Brown and Merry
Matthew at Brown and Merry was really great and would definitely recommend using them as an agent in the future.Really friendly, helpful and knowledgeable
1/5
GoogleVery bad experience with the letting team, not professional. feels like to work with a gangster.
5/5
GoogleBought a property through this estate agents. Highly professional staff's. Always good communication.
5/5
TrustpilotVery speedy correspondence
Very speedy correspondence, all issues dealt with in a professional and speedy manor! Thankyou for making renting that little bit easier on us
5/5
GoogleRating only, no written review.
Agent replied · 17 April 2026
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
5/5
GoogleThank you for providing a great, professional service and for selling my property when others failed!
4/5
TrustpilotB & M - Watford
Very friendly,professional ,efficient service from Sean and Rafique and the whole team.
5/5
Trustpiloteasy to deal with
Rating only, no written review.
1/5
GoogleJust don't bother - go to a decent estate agents.
5/5
GoogleVery helpful and friendly very professional
5/5
Googlevery good estate agents staff are good
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Brown & Merry Newport Pagnell
How many reviews does Brown & Merry Newport Pagnell have?
Brown & Merry's Milton Keynes office has 246 reviews across two platforms: 118 on Google, 128 on Trustpilot (across the whole business).
What is Brown & Merry Newport Pagnell's rating?
Brown & Merry Newport Pagnell is rated 3.9 out of 5 across all 246 reviews, and 4.5 out of 5 on Google from 118 reviews.
Where is Brown & Merry's Milton Keynes office?
Brown & Merry Newport Pagnell, 74A High Street, Newport Pagnell, MK16 8AQ, Milton Keynes, MK16 8AQ.
