Trusted Agent profile · Milton Keynes
★★★★★
569 reviews across 2 platforms
Sovereign Court, 213 Witan Gate, Milton Keynes, MK9 2HP
Alan Francis's office in Milton Keynes, at Sovereign Court, is rated 4.3 out of 5 across 569 reviews on two platforms, including 567 Google reviews rated 4.3.
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
5/5
GoogleI just want to thank and complement you for all the hard work you do for me. Your company is always there when I need professional help and I do appreciate your staffs commitment . Thank you for the last 20 years and may it continue for the next.
5/5
GoogleEvery person I have ever dealt with have been great! And a lot better than most I might add!
Thank you for writing a review and for rating us 5 stars!! It's great for the team to receive such positive feedback. Kind regards.
5/5
GoogleVery helpful staff . Purchased property with no issues and at a very good price
Thank you for the 5 star review. Kind regards.
1/5
GoogleFrankly not up to par. Seemed totally uninterested in low income guaranteed tenants. Presumably not enough commission. No feedback, no advice. Not recommended
5/5
GoogleAs a landlord Harvey Staddon at Alan Francis has proved to be very efficient and professional. Harvey has kept me updated on finding a new tenant and has very good problem solving skills.
5/5
GoogleAlan Francis have looked after my houses for many years. Would highly recommend them.
Thank you for the 5 star review and your recommendation. It is much appreciated.
5/5
GoogleBrilliant estate agency. They worked very hard for us. A great personable team. Definitely use them again.
Hi Catherine. Many thanks for the review on the great service you received from the sales team. Your recommendation is much appreciated and we wish you all the best. Kind regards.
5/5
GoogleI've been an Alan Francis tenant for almost 4 years now and the service has been excellent throughout. From property recommendations and paperwork to maintenance response, the team is responsive, flexible and polite. I always recomend them.PositiveResponsiveness, Professionalism, Value
1/5
GoogleThey are not serious. They made me waste my time.
In response to your recent review, we would welcome the opportunity to discuss any concerns you may have with you. We take all feedback seriously but unfortunately cannot assign your details to our database. Accordingly, we would appreciate it if you could contact our Customer Services Manager, Shani Cary, on 01908 675747 to give us an understanding as to what problems you encountered in order to rate us with a one star review.
5/5
GoogleThe service from Alan Francis was excellent. They are enthusiastic, professional and they get results.
Thank you for your review - we are pleased to hear that you were happy with the service provided by the sales team. We would like to thank you for your business and we wish you all the best for the future.
5/5
GoogleI came to Alan Francis looking a rental property and have been nothing but impressed with all the staff they have been helpful and friendly. My agent Ben Stock helped from start to finish and made the move an easy process.
1/5
GoogleNot very helpful or accommodating reference disturbing neighbours who rent from them.
Further to the above review, may we request that you contact our office to discuss this matter further so that we can fully understand what your concerns are and which property it relates to. Would you please call one of the management team on 01908 675747. Kind regards.
5/5
GoogleRecently viewed a few properties with the lettings team, kept me informed and up to date with all properties within my criteria. Great staff and always polite. Highly recommend!
5/5
GoogleJoe and Josh have been absolutely brilliant from start to finish, worth their weight in gold, gave us loads of viewings and a sale, totally professional and great value too, thanks guys.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHarvey helped me throughout the entire process and was always available to help me with any queries I had. Would definitely recommend him and the agency.
5/5
GoogleAlan Francis took over from another agent and their superior quality was instantly recognised. The communication was a lot better and I had confidence that what I was being told was true.
5/5
GoogleBrad and Leo dealt with the sale of my house. The house sold quickly and communication was always prompt, helpful and polite. I would definitely use Alan Francis again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat deals! Nice people
Thank you for the 5 star review :). Kind regards.
4/5
GoogleGood local estate agents. Very good with letting
Thank you for the review Nasreen. Your comments are much appreciated. Kind regards.
1/5
GoogleThe whole time I leased with Alan Francis was awful. Constantly calling, being promised a call back and not receiving one, calling again and the same thing happening. The property was not in great shape and the staff were very unprofessional.
5/5
GoogleAmazing team who worked incredibly hard for us, resolving any problems we had along the way. Nothing was too much trouble and we cant recommend them all enough!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAlan Francis was absolutely spot on with their service at all stages of the house purchase. No stress, no fuss, no drama. We would definitely recommend using them.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe staff at Alan Francis are friendly, welcoming and very professional in every aspect. They always act swiftly with any queries and maintenance issues. Their maintenance team are also very proactive and helpful. A first class service from all at AF.
1/5
GoogleDisappointed, keep asking aggressive questions and refuse to answer to my questions. One go payment is not acceptable? By your policy? Weird. Very uncomfortable.
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