Trusted Agent profile · Milton Keynes

Advance Property Milton Keynes reviews

4.5

★★★★★ Excellent

955 reviews across 2 platforms

Response House, 124-126 Queensway, Bletchley, Milton Keynes, MK2 2RU, MK2 2RU

Advance Property's office in Milton Keynes, at Response House, is rated 4.5 out of 5 across 955 reviews on two platforms, including 4 Google reviews rated 2.0.

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2.0 / 5

4

Reviews on Google

This office

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951

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.

5/5

Trustpilot

Simply the best...estate agent!

I often read reviews that begin with "I never usually write reviews..." and have to admit that is me all over! However, I feel absolutely compelled to write a review for John Ray based on the incredibly outstanding service he has provided. To say nothing is too much for John would be an absolute understatement. John has taken my calls outside of office hours, on the weekend and essentially anytime I have needed him! Again to say John goes the extra mile would be an understatement. John took the time to ask pertinent questions in order to fully understand our situation and has always explained everything to us every step of the way. He is extremely thorough which is so very reassuring for both the vendor and purchaser alike. He is completely honest, transparent and empathetic. I just wish all estate agents were more like John!

Vanita · 26 October 2021

Agent replied · 22 October 2024

Hi Vanita, thank you for taking the time to leave this brilliant review. We are glad to hear that John has gone the extra mile to help you every step of your journey. We know he will be so pleased to hear your kind words. We hope you will consider Fine & Country should you wish to move again in the future.

5/5

Trustpilot

The staff have been absolutely amazing

The staff have been absolutely amazing, and always available to answer questions. Friendly, efficient service, would 100% recommend them! Special thanks to Rachel and Hannah from the Willerby office!

Lisa · 7 April 2022

Agent replied · 22 October 2024

Hi Lisa, thank you for taking the time to leave this review for Rachel and Hannah. We are so pleased to hear that you received first-class service.

1/5

Trustpilot

Poor communication

We wanted to purchase a house through Town and country. We were the first to offer on a property, we put forward the asking price as no other offers at that point. We were called to say the house had gone no discussion or chance to counter offer, with no comeback, bad practise surely. Offer excepted before speaking to parties involved. Should you talk to all parties before returning to vendor for a decision? I think so

Mr · 29 March 2022

Agent replied · 22 October 2024

Good afternoon Mr Hampson, thank you for taking the time to leave a review, however can I please just check your review is for Fine & Country and not Town & Country? If this review is for us, please accept our apologies for the lack of communication, and if you believe there could be a compliance issue here, please email complaints@fineandcountry.com. Thank you.

5/5

Trustpilot

We would like to thank Anita for the…

We would like to thank Anita for the fantastic service when selling our house. Throughout the whole process she has provided advice and guidance where needed and was available to discuss whenever needed. Thanks again!!

Kirsty · 4 March 2021

Agent replied · 22 October 2024

HelloKirsty, thank you for sharing your experience with Fine & Country. Congratulations on the sale of your new home! We will pass this message onto Anita who will be so pleased to read your lovely review. If you should ever need to buy or sell a house in the future, we hope you will work with Fine & Country again.

5/5

Trustpilot

Exceptional Service during these difficult times. I had been looking for a property in…

I had been looking for a property in Norwich for many months and dealt with a number of other local agents during that process, however, none of those that I dealt with provided the same level service that the Norwich office of F&C provided. I have just purchased a property through them and they were efficient and professional at all times. Never once did my calls go through to voice mail and there was always continuity. I would particularly like to mention Richard Cross of the Norwich office who ensured that the sale and purchase ran smoothly. He dealt with issues as they arose and gave helpful advice throughout. I also loved the write up about the house which included details about its history. This is something very few agents do. I would wholeheartedly recommend F&C to my friends and family.

Debbie · 21 September 2021

Agent replied · 22 October 2024

Thank you Debbie for your review of Fine & Country Norwich, Richard has clearly provided the kind of great communication and efficient service we expect from Fine & Country agents, our marketing materials are also something we are very proud of. I wish you many years of happiness in your new home.

5/5

Trustpilot

Recently purchased a house through the…

Recently purchased a house through the Uckfield agents, Katie and Dylan were very helpful, even coming out to the property on the day of the move to bring keys, read meters etc, very approachable people

Karen · 14 February 2021

Agent replied · 22 October 2024

Hello Karen, thank you for taking the time to write this lovely review. It's fantastic to hear of the above and beyond service Katie and Dylan at Fine & Country provided with your property purchase. They will be so pleased to read your kind words. Congratulations on your new home and we hope to work with you again in the future.

1/5

Trustpilot

Definitely not recommend ignored my…

Definitely not recommend ignored my emails tx and calls regarding a property I offered on never got bk to myself I offered full amount and was ready to proceed I only new the property went to sstc many weeks later wen I seen online still have never contacted myself

Lisa · 19 August 2025

5/5

Trustpilot

Thank you …

Thank you to Alice and the Willerby team for providing a friendly and supportive role in our move. We are now living in the house of our dreams!

Rachel · 27 April 2022

Agent replied · 22 October 2024

Hi Rachel, thank you for taking the time to leave this review for Alice. Could you please amend this review to include the name of the branch you dealt with so that we can give Alice the recognition she reserves?

5/5

Trustpilot

Louise and the team in Wetherby looked…

Louise and the team in Wetherby looked after me through out with selling my house could not recommend them more.. would give them 6 stars if I could

John · 20 April 2022

Agent replied · 22 October 2024

Hi John, thank you for taking the time to leave this review. We are delighted to hear that you are happy with this service. Thank you

5/5

Trustpilot

Very professional service provided by…

Very professional service provided by the Beccles branch in Suffolk, Rebecca and her team were excellent throughout. Provided great marketing of the property and was able to find a buyer in no time.

Danny · 1 July 2021

Agent replied · 22 October 2024

Thank you Danny for your 5-star review, we are very pleased you had a great experience with Fine & Country Beccles, particularly in regards to the marketing. Our printed brochures, mail cards and online strategy are something we are really very proud of.

5/5

Trustpilot

First Class Experience!

From start to finish, an absolutely first class experience! Our viewing was booked the same day & Halina was on hand at all times to ensure our purchase was completed in record time.

Mr · 28 June 2021

Agent replied · 22 October 2024

Thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from Halina at Fine & Country. We will pass your lovely message onto Halina, who will be thrilled to read it. Congratulations on the purchase of your home and we look forward to working with you again.

1/5

Trustpilot

unprofessional & ignorant

the Wales, (Narberth branch ) of this franchise is operated on a a totally unprofessional basis, With its insincere attitude towards clients plus the lack of communication skills and businesses etiquette, which is totally unprofessional . This brings the respected name of fine & country into total disrepute, through this total attitude and disregard of customer care it has lost this franchise 2%( higher than most other estate agents) a possible commission on a potential sale of 2 properties estimate value £2.3 million.This attitude sets a really bad example for the people employed at this branch who are forced to make excuses on behalf of the management for the lack of their interest in anything regarding decency and professionalism

Mrs · 23 August 2021

Agent replied · 22 October 2024

Hello Mrs Grantham, thank you for your honest feedback. We are very sorry to hear you did not receive the exemplary service we expect our sellers to be shown. Could you please edit your review to show which Welsh office you dealt with so we can look into this further please? Thanks again.Edit: Thank you Mrs Grantham, I can see you have now edited your review to include the name of the office, this is very much appreciated and we can now look in to the matter. We will be working with the Narberth office to resolve the problem, in the meantime please could you email complaints@fineandcountry.com and we will endeavour to contact you privately once we have an update.

5/5

Trustpilot

Communication from the staff at Diss…

Communication from the staff at Diss Office was excellent. They kept us informed through the whole process. 1st class service !!!!

Caroline · 24 December 2022

Agent replied · 22 October 2024

Hi Caroline, thank you for taking the time to leave this review for Fine & Country Diss.

5/5

Trustpilot

Where to begin

Where to begin ? Liz and Nicola at the Rugby office of F&C found us our buyer when the previous agent had failed miserably . They secured the sale by being efficient , keeping both us and our buyers up to date at all times , and liaising between solicitors etc.. Achieving a sale is usually fraught with uncertainty but both did their utmost to minimise this and to relieve the stress . At all times they were friendly and re-assuring. My wife and I cannot speak highly enough about them and would recommend their services to anybody wishing to buy or sell a house . I'm almost sad it's all over ( not really!! ).

Chris · 10 June 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave this lovely review of the service you received from Liz and Nicola at Fine & Country. We will be sure to pass this message onto Liz and Nicola, who will be thrilled to know how satisfied you were with his professionalism. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.

5/5

Trustpilot

Dominique was great and helped us move…

Dominique was great and helped us move into our dream home.

Dino · 3 October 2023

Agent replied · 22 October 2024

Hi Dino, thank you for taking the time to review us. We're glad to hear of your positive experience with Dominique, and wish you the best in settling into your new home.

5/5

Trustpilot

Anita Adams is a pleasure to work with…

Anita Adams is a pleasure to work with - super efficient, thorough and professional. She did a cracking job in selling our barns and we would highly recommend her.

Janine · 8 December 2021

Agent replied · 22 October 2024

Thank you Janine for your kind review for Anita, we are certain she will be elated with your words. We are so pleased to read that she provided the kind of first-class service we strive to achieve.

1/5

Trustpilot

Poor

Called up to request a viewing on a property to be told an offer had been accepted the day before. My partner rang a couple of days later to be told an offer had just been accepted so a different story.Some three weeks later, the property still appears to be on the market on their website and on Rightmove.The branch in question is Staffordshire and, as of today, the property is still not showing as ‘Under Offer’

Scott · 7 December 2021

Agent replied · 22 October 2024

Hello Scott, thank you for taking the time to contact us about your experience, please could you amend your review to include the name of the branch in question and we can speak to them about their procedure with online listings. Thanks again.

5/5

Trustpilot

Excellent service from the Worcestershire office:

Our country equestrian property has recently been sold by Vanessa & Halina at the Worcestershire office. Both ladies were professional and extremely helpful. Communication was good and they both spent considerable time getting to know and understand the property. The marketing was first class including brochures and videos and they worked hard at finding the right buyers and not carrying out viewings for the the sake of it, for example buyers looking for more land than was available which in turn limited wasting time for all involved. Can highly recommend these ladies.

Natalie · 15 May 2021

Agent replied · 22 October 2024

Congratulations on the sale of your property! We're so pleased to hear that you received great service from the team at our Fine & Country Worcestershire office. Vanessa & Halina will be happy to read your lovely review. Thank you for sharing your experience with Fine & Country and we hope you will work with us again.

4/5

Trustpilot

Sale of my house

This was a positive experience and had a good outcome. The fact that Covid-19 reared its ugly head just as I decided my house was ready to go on the market was no-one's fault but it did affect the length of time the whole process took, which was unfortunate. I would have very much liked things to have happened more quickly but accept that as far as I'm aware, in all circumstances, everyone was doing their best despite the difficulties.

Marian · 12 May 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave this lovely review of the service you received from the team at Fine & Country. We will be sure to pass this message onto the team. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.

5/5

Trustpilot

First Class service from A Top Team

First Class service from Freddie, Katie, Declan and Mandy from the beginning. 2 excellent offers very close to the asking price and regular updates by telephone and email confirmation. The team were always professional, polite and in most cases returned calls the same say or within 24 hours. Compared to the experience with some of the big “National names” F&C were Premier League and the other League 2 despite the fee quotes being much higher with the “Big National” companies. I highly recommend F&C.

Mark · 8 May 2021

Agent replied · 22 October 2024

Thank you for taking the time to leave this lovely review of the service you received from Freddie, Katie, Declan and Mandy at Fine & Country. We will be sure to pass this message onto the team, who will be thrilled to know how satisfied you were with their professionalism. We hope you will work with Fine & Country again if you ever need to buy or sell another property in the future.

5/5

Trustpilot

Highly recommend!

Excellent experience working with Elizabeth. Couldn’t recommend her highly enough

Alex · 9 October 2025

Agent replied · 23 October 2025

Thank you for taking the time to leave a review Alex. We are glad you had a good experience with Elizabeth and hope to work with you again.

1/5

Trustpilot

I tried to view a property in Compton…

I tried to view a property in Compton Martin, I emailed, them and called them 4 times, only on final call a week later they booked me in. Then two days before the appointment they then wanted me to rearrange! I have just sold two properties in The Chew Valley with another agent, who were far more efficient! Sellers also be aware, their contract states that if you pull out of a sale, you have to pay their fee!

Jayne · 29 June 2021

Agent replied · 22 October 2024

Thank you for your feedback, we are sorry to hear that you have had a dissatisfactory experience with Fine & Country.In order for us to investigate the matter, please email complaints@fineandcountry.com with the name of the office you were dealing with, plus any further details you wish to provide.

5/5

Trustpilot

5 star service from the Beccles office

5 star service from the Beccles office, Gabby and Rebecca were very helpful always efficient, calls and queries answered immediately, would not hesitate in recommending them.

Angela · 15 April 2022

Agent replied · 22 October 2024

Hi Angela, thank you for taking the time to leave a review for our Beccles branch. We are so pleased to read that Gabby and Rebecca provided a first-class service.

1/5

Trustpilot

Cheam/London office

Cheam/London office, no one replied to my emails viz zoopla or direct to office. I then called and got "Joel" who said he would send me details and didn't. I then got Sharon who finally did do what she said she would do. But thereafter, got no further assistance from her with any meaningful replies to questions about a property. And at a site viewing, she rudely refused us parking and could not answer questions about the site. Pretty shocking quality from customer service, sales, and estate agent perspectives and I would warn people to be very careful any properties this lot have (which is not many thankfully)

Rupert · 6 April 2021

Agent replied · 22 October 2024

Thank you for your feedback, we are sorry to hear that you have had a dissatisfactory experience with Fine & Country.In order for us to investigate the matter, please email support@fineandcountry.com with the name of the office you were dealing with, plus any further details you wish to provide.

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