Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service
Guy and Damion from Oxfordshire were excellent - service over and above what I would expect from an estate agent, all the way through the process. Guy was incredibly tenacious and determined to push through to the end! I felt very supported during the whole sale. Thanks
Emily · 26 July 2021
Agent replied · 22 October 2024
Hi Emily, thank you for your review, it's always great to hear when Fine & Country agents have gone above and beyond for a client. If you can edit your review to confirm the name of the office which Guy and Damion are from, we'd love to pass on your kind words. Thanks again!
★★★★★ 5/5
TrustpilotDominique at Fine&Country Hove is both…
Dominique at Fine&Country Hove is both highly efficient and well organised as well as being a delightful person with whom to deal. Highly recommended!
John · 8 December 2023
Agent replied · 22 October 2024
Hi John, thank you for taking the time to review your experience, we're pleased to hear it was a positive one. We hope to work with you again in the future. Thanks
★★★★★ 1/5
TrustpilotUnprofessional liars
Contacted them to view a house they have listed in Knowle Grove, Virginia Water. After 4 phone calls and a couple of days later someone called and started trying to sell me another house, even offered me rental properties when I clearly stated I don’t want to rent and I am not interested in other houses. After I insisted that I wanted to view the house I called about, I was then told all sorts of things to try to put me off it, which ranged from its run down to its near a motorway and therefore very noisy. I still insisted that I wanted to view it and I was then told that the seller is selling the house to the current tenants and the listing will be coming down. A week later and the house is still listed, I feel extremely sorry for the seller who is being denied an opportunity to sell their house by these agents. Horrendous customer service and I would definitely not deal with them.
Asif · 13 May 2023
Agent replied · 22 October 2024
Hi Asif, I am so sorry to hear that you have not been satisfied with your experience with Fine & Country. We take complaints very seriously and I have passed your concern on to the Account Management Team for that location, who will look into this.
★★★★★ 5/5
TrustpilotIt t was a new and elightening…
It t was a new and elightening experience,where all staff involved were helpful every time I called them. I had to sell this house because my partner deceased,and all staff were aware of this.On all occasions the statt,Sue Croft Tania and Chris were always understanding and helpful.
Tony · 18 July 2021
Agent replied · 22 October 2024
Hi Tony, thank you for your feedback, it's great to hear that the team in Diss provided such a brilliant service and we'll be sure to pass on your kind words.
★★★★★ 5/5
TrustpilotExcellent and professional service from the Diss office
Wonderful service from the Diss, Norfolk branch. The team are friendly, helpful and professional. Property details were beautifully produced and marketing was excellent. Within a week we had a sale agreed at the asking price with the sale proceeding smoothly to completion. We couldn't have asked for a smoother, more stress free experience so thanks to all.
Kim · 18 September 2024
Agent replied · 22 October 2024
Hi Kim, it's great to hear of your positive experience with out Diss office and hope to work with you again in the future.
★★★★★ 1/5
TrustpilotSellers and agents beware !!
My experience with this company has been deeply unsatisfactory and has raised serious concerns regarding professional conduct and transparency.
Josephine · 9 December 2025
Agent replied · 22 December 2025
Hi Josephine, we are sorry to hear about your experience. We take feedback like this seriously as we strive to ensure our clients feel treated fairly and with respect throughout the buying and selling process. Please could you send us a direct message to marketing@hq.fineandcountry.com so we can investigate this further.
★★★★★ 5/5
TrustpilotExcellent service
The Beccles office is extremely well-managed, proactive and delivered on viewings. The service we received from Rebecca and her team was outstanding. Rebecca was very professional and always willing to go the extra mile keeping us fully informed of progress. We appreciated her advice which led to a successful sale.
Chris · 24 September 2020
Agent replied · 22 October 2024
Hi Chris, thank you for taking the time to leave this great review. We're happy to hear you were pleased with our service and hope to work with you again in the future. We will pass this review on to Rebecca as well, as we know she'll be delighted to hear your kind words. We're glad to have helped you sell your home and wish you all the best moving forward.
★★★★★ 2/5
TrustpilotExtremely annoyed following viewing
Extremely annoyed following our dealing with the Diss office. Communication was poor, the detail on the property was sparce and what was available was inaccurate. On attending the property we had no property pack. To say the online details were creative would be an understatement! So much so that if they had been accurate we would not have wasted 4 hours of our lives visiting the property. The poor vendor has been put in an unenviable position having been told that their property was valued at well over what is sensible for something that requires so much work. Overall a shockingly poor job from F&C. I really feel for the poor seller.
Disappointed · 13 April 2023
Agent replied · 22 October 2024
Hi there, I'm sorry to hear that you were disappointed with your experience with Fine & Country Diss. I have forwarded this onto the Account Management team to investigate further, if you can send the address of the property in question to marketing@fineandcountry.com this will help us look into what happened. Many thanks.
★★★★★ 5/5
TrustpilotThank you to Chris at the Diss office…
Thank you to Chris at the Diss office for a very straightforward purchase. We only had a few questions but they were answered promptly and move day was all very simple. We were kept informed through the journey but not pestered with unnecessary calls. I would definitely recommend.
Peter · 8 January 2021
Agent replied · 22 October 2024
Hello Peter, congratulations on the purchase of your new home! We're pleased to hear Chris from our Diss office provided you with a five-star service and we will be sure to pass on your message to him. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
★★★★★ 5/5
TrustpilotAlice Cawkwell and the team at F&C…
Alice Cawkwell and the team at F&C provided a stress free, high quality service making the sale of our home as trouble free as possible. First class service which was greatly appreciated given how stressful moving home can be!
Robert · 7 June 2022
Agent replied · 22 October 2024
Thank you Robert for taking the time to leave this review for Alice, we are delighted to hear that you received first class service.
★★★★★ 1/5
TrustpilotWhat would have been an expected level…
What would have been an expected level of service was marred by threatening comments from the sales negotiator 3 days before completion, that the sale maynot go ahead if I pursued further negotions on remedial works required.Surprised and disappointed with F & CHappy to give further details to F & C mgt should they be interested for training purposes
Kay · 25 June 2024
Agent replied · 22 October 2024
Hi Kay, We're sorry to hear about your negative experience with us. We pride ourselves in providing only the best service and customer experience, and so we'd like to investigate this further. I have tried to 'request information' from yourself but the 3 days to respond has ended. Please could you email complaints@fineandcountry.com with the full details of your complaint and the office, and we will look into this. Thank you
★★★★★ 5/5
TrustpilotHull Branch HU12 sale.
I can not recommend F&C Hull branch highly enough. From start to finish the communication was excellent. The strategy for our sale was fantastic. Very special mention to Alice Cawkwell who is an incredibly talented professional & an absolute delight to deal with. Paul.
Consumer · 10 July 2021
Agent replied · 22 October 2024
Thank you very much Paul for your positive review of our team at the Hull office, I am sure they will be very glad to hear that you were more than happy with the service they provided, particularly Alice.
★★★★★ 5/5
TrustpilotFriendly & effective communication...
Paula assisted with our property purchase, this particular purchase was not straight forward, but Paula was brilliant. Paula worked with us and the vendors, keeping us all in the loop, enabling us to complete our purchase extremely quickly. I can't be more grateful. 😊
Mrs · 9 July 2021
Agent replied · 22 October 2024
Hi Mrs Sargeant, thank you for your review, it's always great to hear when a Fine & Country agent has gone above and beyond for a client. If you can edit your review to confirm the name of the office Paula was from, we'd love to pass on your kind words. Thanks again
★★★★★ 1/5
TrustpilotAppalling is too kind
F&C Cambridge. I'm sharing my experience so you dont waste your time. We marketed £200k below their widly inflated valuation but two months after signing with them we had no viewings whatsoever and no engagement. We requested regular updates but nothing. We found out they removed our property from Rightmove without any consultation with us. The Directors are arrogant and disinterested. Avoid the stress and go to a professional organisation.Thank you for the response. I look forward to actually speaking with someone, as so far all my calls have been ignored.
Mark · 20 January 2023
Agent replied · 22 October 2024
Hi Mark, I am so sorry to hear that you had an unpleasant experience with Fine & Country Cambridge. I have forwarded your review onto their Account Manager and this will be investigated I assure you.
★★★★★ 5/5
TrustpilotEmily and Uckfield office - fabulous
Emily, Declan and Freddie and the team in the Uckfield office were always professional and upbeat. The marketing and the sales presentation was exceptional. They remain engaged and focused and more importantly human to talk to.A could not recommend enough.
Miles · 10 February 2022
Agent replied · 22 October 2024
The marketing and presentation that our offices provide as a service is something we are very proud of at Fine & Country. We are so pleased to read that the Uckfield branch provided an excellent service for you Miles. Thank you for your recommendation.
★★★★★ 4/5
TrustpilotImpressed
Got off to a bad start, but impressed with second round of negotiations, efficiently and competently handled by the Diss office. In particular the follow up by Philippa Martinez was courteous, helpful and kept the pressure on, which was appreciated.
Paul · 3 February 2022
Agent replied · 22 October 2024
Thank you Paul for your review, we are very glad your experience improved and we hope you will chose one of our Fine & Country locations again.
★★★★★ 5/5
TrustpilotWe have just completed on our Forever…
We have just completed on our Forever home thanks to Halina who has been working so hard to make it all happen. She found the property for us, knowing what we were looking for. We would definitely recommend Halina and F&C to anyone.
Maddy · 30 June 2021
Agent replied · 22 October 2024
Hi Maddy, thank you so much for your review. If you're able to add the name of the office which Halina works at we would love to pass on your kind words. Thank you again and we wish you all the best in your forever home!
★★★★★ 1/5
TrustpilotVery poor
Very poor. Dealings with Greg Perrin at the Derby branch. Bulling, and harassment and threats. Was told on the 5 December 2022 that we had to move on the 21 December 2022 or else the chain would fall through and our buyers would pull out. (despite telling him that no removal firms were available before Christmas) The only option was to put our stuff into storage. The only date available for this was the 16 December. However the evening before we were then informed by Greg that the bottom of the chain was not ready. Lost £4,000 in storage and removal costs. Now living out of a suitcase for Christmas. Never again do we want anything to do with such a dishonest man
Anna · 16 December 2022
Agent replied · 22 October 2024
Hi Anna, Thank you for taking the time to leave this review. We are very sorry to hear about your experience with Greg. Please could you email complaints@fineandcountry.com with your full complaint and we will be sure to look into this further. Thank you
★★★★★ 5/5
TrustpilotWouldn't hesitate to using again or…
Wouldn't hesitate to using again or recommending them to friends. This was our first purchase and Natasha was excellent. She kept in constant contact with us and nothing was too much trouble for her. All the staff were genuinely polite and friendly.
Steve · 21 July 2021
Agent replied · 22 October 2024
Hi Steve, thank you for your review, it's always great to hear when a Fine & Country agent has gone above and beyond for a client. If you can edit your review to confirm the name of the office Natasha is from, we'd love to pass on your kind words. Thanks again
★★★★★ 5/5
TrustpilotThe director of the Diss branch
The director of the Diss branch, Chris and his sales assistant Tanya along with Sue in the office provided us with a excellent service throughout their handling of the sale of our property.They were, at all times, professional, courteous, knowledgeable and always available to assist us with any concerns we may have had through the sale process.I can highly recommend this great team to look after the sale of you home.
STEPHEN · 1 September 2023
Agent replied · 22 October 2024
Hi Stephen, thank you for taking the time to review us. We're glad to hear of your positive experience with the Diss team and we hope to be working with you again in the future.
★★★★★ 1/5
TrustpilotWould not recommend…
Shocking customer service from start to finish with Anita Adams. I have had a lot of experience with estate agents and never have I received such a lack of communication and professionalism. Throughout the full 6 month process we did not receive one call, it was always us having to make the call and when we were spoken to it was like we were not worthy of a polite conversation. Never communicated with other estate agents in the chain, creating more work for us. Extremely rude and would not recommend.
Chloe · 25 November 2022
Agent replied · 22 October 2024
Hi Chloe, thank you for taking the time to leave this review. We are very sorry to hear that you were dissatisfied with your experience. Please could you email complaints@fineandcountry.com with the full details of your complaint including the Fine & Country location that you dealt with and we will look into this further. Thank you
★★★★★ 5/5
TrustpilotBrilliant service
Arma was brilliant throughout the buying process and negotiated quickly and effectively with the sellers. He was very long suffering while waiting for builders,surveyors etc to view the house.He was always there when we needed him and helped us to weather the very stressful purchase
Faith · 26 October 2020
Agent replied · 22 October 2024
Hi Faith, thank you for taking the time to leave this review. We're delighted to hear that you were pleased with our service and that Arma was on hand to help every step of the way. We wish you all the best in your new home and hope to work with you in the future.
★★★★★ 5/5
TrustpilotPolite, Friendly and Professional service
Great service from start to finish - Bianca Moller and Rebecca White supported us throughout the purchase of our house and were available to answer any questions we had. Polite, friendly and professional throughout the process in buying our dream home. Thank you Team Beccles
Chris · 19 October 2020
Agent replied · 22 October 2024
Hi Chris, congratulations on your purchase! We're thrilled to hear that you were pleased with our service from start to finish and wish you all the best in your new home.
★★★★★ 5/5
TrustpilotA massive thank you to Freddie and…
A massive thank you to Freddie and Amanda for looking after us so well while selling our house. Communication was brilliant and their advice and guidance was just what we needed.We will highly recommend them to all our friends. Rhank you again
GILLIE · 15 June 2021
Agent replied · 22 October 2024
Congratulations on the sale of your property! We're pleased to hear Freddie and Amanda provided you with a five-star service and we will be sure to pass on your message to them. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
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