Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotProfessional service in the Wantage office
I couldn't rate Guy Simmons and the team in the Wantage / Oxfordshire office more highly. Professional, friendly and personably from start to finish, with a great local network. He achieved an above-asking price offer from a lovely couple who I am sure enjoyed his helpful and open approach as much as we did.
Alison · 25 January 2022
Agent replied · 22 October 2024
Thank you Alison for taking the time to leave a review for Guy and everyone at our Oxfordshire branch - we are very pleased to read that they provided an excellent service which ended in a sale.
★★★★★ 1/5
TrustpilotI have had a horrible experience with…
I have had a horrible experience with this agent. Especially one lady called Claire Millington in Hull and north ferriby who seems to have some grudge against me. She is doing more damage to the vendors when I am offering the asking price and then she makes every possible effort to scuttle the deal.this has happened twice. Better avoid them though most of them are like that but I am sure some good will be still there.
Sanjay · 13 March 2024
Agent replied · 22 October 2024
Hi Sanjay, we are very sorry to hear that your experience with us was a negative one. We will be investigating this further.
★★★★★ 5/5
TrustpilotF&C excellent service
F&C are a little more expensive than competitors however the extra cost is well worth it.They are the only estate agent I have ever used that are proactive and always contactable. Quite often after agreeing the contract estate agents are less than helpful but F&C were available daily to ensure the sale moved along effectively.The process from valuation to sale was efficient and clearly defined. The brochure was also much better quality than standard estate agents.I would highly recommend them if you want a good service and excellent communication.
David · 4 January 2024
Agent replied · 22 October 2024
Hi David, thank you for taking the time to review. We are pleased to hear of your positive experience. We hope you had a Happy New Year and that we get to work with you again in the future!
★★★★★ 5/5
TrustpilotMike was fantastic
Mike was fantastic. He was professional, attentive and so quick to respond to any questions - we bought our house online from France through this bizarre period trying to get back home to Suffolk.Mike is down to earth, honest and approachable. We are now happily in our new home.Thank you Mike and the team at fine snd country.Leah
Leah · 6 January 2021
Agent replied · 22 October 2024
Hello Leah, congratulations on the online purchase of your new home! We're pleased to hear our Fine & Country agent, Mike, was honest, approachable and down to earth and provided you with a five-star service. We will be sure to pass on your message onto Mike and the team who will be thrilled with your kind words. Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service . I would especially like to thank Rebecca for all her help in getting us over the line in the purchasing of the property. It was quite a lengthy process but with her help we got there in the end
Ms · 17 February 2023
Agent replied · 22 October 2024
Thank you for your review Christine, we'll pass this onto Rebecca, great to hear all ended well with the sale!
★★★★★ 1/5
TrustpilotShould be held accountable
I don't know why this company has so many glowing reviews? The website is misleading and contains properties in London that are no longer available, because they don't maintain their website. Even their Barnes agent said don't bother calling because it's all AI robots answering the phones. I found them unhelpful and deceptive and I wouldn't recommend the west London part of the company.
Bob · 4 October 2024
Agent replied · 22 October 2024
Hi Bob, we apologise that you feel as though you've had a negative experience with Fine & Country. We can assure you that our website is properly managed, it is common practice that 'Sold' properties remain on a site for a period after exchange. Please can you contact complaints@hq.fineandcountry.com with the name or details of the agent you spoke to in Barnes and we will look into this.
★★★★★ 5/5
TrustpilotLee Armstrong runs F&C Derbyshire and…
Lee Armstrong runs F&C Derbyshire and proved to be an outstanding choice for us...his knowledge of the market and pricing is spot on and he is a real professional who acted with tenacity throughout the process.thank you Lee and all at F&C Derbyshire for a job well done in selling our home.Jon & Angela
Jon · 15 September 2021
Agent replied · 22 October 2024
Thank you Jon and Angela for your kind review of Lee at the Fine & Country Derbyshire office - I am so pleased to hear that he provided the kind of service we except from the team.
★★★★★ 1/5
TrustpilotChepstow office are a bit like the old…
Chepstow office are a bit like the old double glazing salesmen, you just cannot get rid of them. Every few weeks we get a letter telling us that our current agents are no good and use F&C. However when you email, they ignore it, They never answer the landline 01594 715444 and Richards mobile 07970 237304 is the same and usually goes to answerphone. And all I want to do is get off the mailing list, however what if I wanted to buy the house you are thinking of listing with them?? I would have given up a long time ago.Plus they use 'The Homeowner' to get round the Mailing Preference Register, that I am registered on but letters addressed such are unregulated.If it was me I would look elsewhere for an agent, Purple Bricks for example - £1000 and listed for 5 years if you are not in a hurry to sell (like us Richard so take us off the list pleeeeeeeeeeease)
D · 21 November 2023
Agent replied · 22 October 2024
Hi there, we're sorry to hear about your negative experience when trying to contact Fine & Country Chepstow. We pride ourselves in providing only the best service and customer experience, and so we'd like to investigate this further. Please could you email complaints@fineandcountry.com with the full details of your complaint and the office, and we will look into this. Thank you
★★★★★ 5/5
TrustpilotAnita Adams (Staffordshire) did exactly…
Anita Adams (Staffordshire) did exactly what she promised. Sold our home. She is professional and holds your hand from start to finish. Anita keeps you updated on a regular basis and takes the stress out of selling your home. I would highly recommend Anita. Her attention to detail and customer service is second to none.Jayne Egerton (Staffordshire)
Jayne · 1 December 2020
Agent replied · 22 October 2024
Hello Jayne, thank you for leaving this lovely review. It's great to see that our promises were delivered and the stress was taken out of your home move as a result of Anita's excellent customer service in our Fine & Country Staffordshire branch. We will be sure to pass on the message and Anita will be so pleased to read your kind review. Congratulations on selling your home!
★★★★★ 1/5
TrustpilotNever use this company again!
Never use this company again!! Over rated! Very expensive!!Trusted the agent from droitwich branch as this was a divorce sale! Requested photos not to be taken of one area of the property! Yet he did take pictures against my request then sent them to my ex!!Will be lodging a formal complaint against his conduct as these were used against me in court!Totally unprofessional and disloyal to me.Yet the bill for this sale made fine and country £25,000!!!
Jayne · 20 January 2024
Agent replied · 22 October 2024
Thank you for bringing your concerns to our attention. We sincerely apologise for the negative experience you had during the sale of your property, especially during such a sensitive time as a divorce. We take your feedback seriously and would like to investigate the matter further to address your concerns and rectify any issues. We understand that trust is crucial in a real estate transaction, and we deeply regret that the agent from our Droitwich branch did not meet your expectations. Kind regards, Vanessa Bradford
★★★★★ 1/5
TrustpilotSeveral obstacles to get viewings, poor service
As a buyer trying to get a viewing, is a very stressful, exhausting process through fine & Country Wells. I made a complaint today due to an agent raising her voice when I explained for the second time the poor service. I am writing a review after having a call from a manager/Director ? Who’s response to my complaint was very poor, defend the agent, was uninterested in how I had been made to feel. I said I would give an appropriate review in terms of how the complaint was handled, they clearly are not interested in how buyers are treated with complete disrespect, hostility from my experience .Thank you for your reply, there really is no point emailing you as I have spoken to Mr Peter Greatorex managing Director prior to my review, as a result of how he handled this complaint, prompted my review.
Tina · 6 November 2023
Agent replied · 22 October 2024
Hi Tina, we're incredibly sorry to hear about your negative experience. We pride ourselves in providing only the best service and customer experience, and so we'd like to investigate this further. Please could you email complaints@fineandcountry.com with the full details of your complaint, and we will look into this further. Thank you
★★★★★ 5/5
TrustpilotProfessional, friendly and efficient
The team at Diss are fantastic and did all they could to assist and reduce the stress of buying a new property. Philippa Martinez and Sue Croft were the standout members of the Diss team, and I credit them for their professional, highly efficient and friendly approach.
Customer · 28 May 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave this review for Philippa and Sue, we will be sure to give them the recognition they deserve.
★★★★★ 5/5
TrustpilotThank you to the Colchester Branch on…
Thank you to the Colchester Branch on the buying of my house. Buying or selling I wouldn’t look to go to any other estate agent. They truly earned every penny of their commission. A extra big thank you to Paula McCartney. She was a complete star from start to finish
Maurice · 26 November 2021
Agent replied · 22 October 2024
Thank you Maurice for taking the time to leave this fantastic review for Fine & Country and more specifically for Paula at the Colchester branch. I am so pleased to hear that you would buy/sell with us again in the future and, although I wish you many happy years in your new home, I hope we get to work with you next time and provide the same high standard of service.
★★★★★ 5/5
TrustpilotFantastic service
We would like to take this opportunity to thank Lee for helping make our house sale as smooth as possible . His professionalism shone through from start to finish and nothing was too much trouble . We would certainly use Lee if we move again and recommend him highly to any future sellers or purchasers.
Mark · 9 October 2020
Agent replied · 22 October 2024
Hi Mark, congratulations on the successful sale of your property. We're delighted to hear of your recommendation and that you were pleased with our service. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotHighly recommended
F&C Willerby branch did an excellent job of marketing and hosting prospective buyers when we had moved out of the area. The sale was not a simple one and Nicki and the team sorted everything to complete a two part sale for us. Highly recommended for their attitude, feedback and no fuss professionalism.
Steve · 26 January 2021
Agent replied · 22 October 2024
Hello Steve, thank you for taking the time to write this lovely review. It's fantastic to hear of the above and beyond service Fine & Country Willerby provided with your property purchase. The team will be so pleased to read your kind words. Congratulations on your new home and we hope to work with you again in the future.
★★★★★ 5/5
TrustpilotGreat Service in Northamptonshire
My wife and I have recently been interested in properties in Northamptonshire represented by Marie Fritz, as selling agent. We have been very impressed by Marie's knowledge of the houses in question, and of the local towns and region, and she has, in our view, represented the houses enthusiastically and fairly. My wife and I both saw Marie as active and engaged throughout - we have seen plenty of Sales Agents, in the past, who are far too passive in the process. The fact that we have not, in the end, purchased one of these properties was certainly not down to Marie and the way she handled the process - on the contrary, we felt her handling of the agency allowed us time to properly consider whether any of these houses were really right for us and, in the end, our decision not to pursue a purchase to completion was merely down to specific issues which were not possible to mitigate.We are currently in the process of selling our own property in Bedfordshire. The best recommendation or reference we can provide is for us to say that we would be very happy to enlist the services of Marie if ever we were in the market to sell a house in an area she was covering from an Estate Agency perspective.
Jeremy · 25 August 2023
Agent replied · 22 October 2024
Hi Jeremy, thank you for your review, we are so delighted to hear that you were pleased with your interaction with Marie. We do hope to work with you in the future!
★★★★★ 5/5
TrustpilotRecently sold a house in Norwich
Recently sold a house in Norwich. Natasha & Richard were exemplary. The pictures and brochure did the house proud. Their after sales level of reporting was really helpful in concluding the transaction. Having used other agents in the past all I can say is they outshone the competition by a county mile.
Michael · 18 February 2021
Agent replied · 22 October 2024
Hello Michael, thank you for your high recommendation of Fine & Country. It's great to see you received an excellent service from Fine & Country Norwich. We will pass your lovely message onto Natasha and Richard, who will be thrilled to read it. Congratulations on the sale of your home and we look forward to working with you again.
★★★★★ 5/5
TrustpilotAs the property purchaser upon exchange of contracts.
As the property purchaser , I met Nigel Plaskett of Stratford on Avon office in his role as agent for the vendor.Throughout the 8 month purchase period ( property withdrawn from the market at one stage) , we established a strong professional relationship with him which engendered our trust and respect , and indeed our patience as cash buyers. His agent role was fully respected throughout.His professionalism is a great reflection on your Brand , which I would now consider employing if/whenever I may require require it’s / Nigel’s services.
Mr · 25 July 2023
Agent replied · 22 October 2024
Hello Gerard, wonderful to hear that you had a great experience working with Nigel. We appreciate your kind words and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotAmazing Service
F&C are not the cheapest agents but when you are one of their clients it is very clear what your money is buying.
Chris · 28 November 2025
Agent replied · 22 December 2025
Thank you for taking the time to leave a review Chris. We are pleased to hear you had a great experience with Tania, Sue and their Fine & Country team. We hope to work with you again in the future.
★★★★★ 5/5
TrustpilotFriendly, personal and professional
Great service. Personal and tailored to your needs. Not at all pushy with us as vendors which is what we needed but got a super quick sale with just one viewer! Goes above and beyond. James is brilliant, highly recommended. Thank you!Bovey Tracey branch
Customer · 26 April 2022
Agent replied · 22 October 2024
Hi, thank you for taking the time to commend James on his hard work. Could you please amend your review to include the branch you dealt with so they can get the recognition they deserve? Thank you
★★★★★ 5/5
TrustpilotRichard Cross - Norwich
All the way through the selling process Richard has been there - friendly, professional, calm, available and contactable. When problems have arisen he has sorted them, given us reassurance and a guiding hand - and given the best possible service we could ask for. Thank you so much.
William · 3 September 2021
Agent replied · 22 October 2024
Thank you, William, for taking the time to review the fantastic service you received from Richard Cross at the Norwich office, I am so glad to hear hat he was contactable and available when you needed him, communication is so important in the buying or selling of a property.
★★★★★ 5/5
TrustpilotEXCELLENT SERVICE & THOROUGH RESEARCH
We have just completed on our 'perfect house'. (Yes, it does exist). Sue Gipson in the St Neot's office left no stone unturned in her ultimate search for us. It was a long process but worth every minute and every penny. Thank you Sue Gipson & thank you Richard Carpenter.
Catherine · 17 March 2021
Agent replied · 22 October 2024
Hello Catherine, congratulations on the purchase of your new home! We're pleased to hear Sue and Richard from our St Neots office provided you with a five-star service and we will be sure to pass on your message to them.Thank you for recommending Fine & Country and we hope you will use our services again should you require them in the future.
★★★★★ 5/5
TrustpilotDelighted Purchaser
Everybody in the team made a huge effort to ensure my purchase went through as well as possible. Great at liaison between seller and buyer and sorting out the inevitable queries. They gave the impression that they really cared about the transaction and did everything possible to take it to a successful conclusion.
Sarah · 28 November 2024
Agent replied · 26 December 2024
Thank you for taking the time to leave a review Sarah. We are so glad you had a good experience with us and hope you decide to work with us again.
★★★★★ 5/5
TrustpilotHighly Recommended
A HUGE thank you to Alice ( Willerby office) for her professional, friendly and helpful advice during my recent sale. At the "last minute" the chain broke down but Alice was so reassuring to get it back on track which she did within a day. She followed the progress of the chain personally and gave me very regular updates. She is a very hard working manager for the Willerby office. Thank you once again Alice
Christine · 12 April 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.