Trusted Agent profile · Midsomer Norton, Somerset
Verified
★★★★★
768 reviews across 1 platform
64 High Street, Midsomer Norton, Somerset, BA3 2DQ
Your Move's office in Midsomer Norton, Somerset, at 64 High Street, is rated 4.7 out of 5 across 768 reviews on 1 platform, including 768 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Your Move won in 2026.
The Trusted Agent 2026 results for Your Move, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Midsomer Norton office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from Dawn, from start to finish. Very quick replies and communication, which was key, as we had quite a quick move to make.
Hi Matt Thank you so much for taking the time to write your great review which is hugely appreciated by Dawn and the dedicated team based in our Midsomer Norton office. Kind regards Tracey Bailey Your Move Bailey & Bryant
5/5
GoogleI've worked with Thirdfort as a developer and had a great experience with their tech and support team. Quick responses, competent answers. While doing my testing checks I also found the app to be very intuitive and easy to use.
5/5
GoogleProactively, reaching out to help me work through any obstacles and options to move into a new flat in a new location
Dear Joanna, Thank you for your kind feedback. We are pleased to hear that you felt supported in working through your move, especially when navigating a new location. Taking a proactive and thoughtful approach is something we aim for, so it is great to know this helped you overcome any challenges along the way. We appreciate you taking the time to share your experience. Kind regards, Danielle
5/5
GoogleDawn at YourMove in MSN was amazing. She was kind and friendly when showing me the house and kept me updated the whole time. She was always friendly, even when I rung far too often. She moved as quickly as she possibly could to secure a …
Hi Jo Many thanks for taking the time to write your review. Dawn and the team in our Midsomer Norton office are delighted that you have been happy with our service … More
5/5
GoogleI have had a great experience with Lyndon. He was friendly, shared so much in common with me. He got everything done so quickly and smoothly and I can now sit back and relax until my first bill. I'll continue to use their services in the future no matter what.
5/5
GoogleDave supported me on a viewing and was so reassuring and answered all my questions. He was confident and helpful and engaging.
We’re pleased to hear you had a positive viewing experience with David! Thank you for your feedback.
5/5
GoogleJust want to thank Mark, Tracey and Lisa for their excellent service. Would 100% recommend them.
Hi Caroline Thank you so much for taking the time to write your kind review. We are delighted to hear that you have been happy with the service provided by our dedicated … More
5/5
GoogleVery friendly team! Dawn is always lovely, quick to respond and very efficient. Thank you !
Hi Emily Thank you for taking the time to write your positive review which is greatly appreciated by Dawn and the team in our Midsomer Norton office. … More
5/5
GoogleThank you to Drew, for being so helpful and explaining very well for what we must do.
5/5
GoogleGreat service, and a lovely friendly team. Lisa was very supportive with the whole process.
Hi John Thank you so much for taking the time to write your kind review. Your positive feedback is hugely appreciated by Lisa and the team in our Midsomer Norton … More
5/5
GoogleNeeded something urgent and Bethany was very understanding and helpful. Excellent customer service.
5/5
GoogleThe vibes are great and the staff is really organised and everything is thoughtfully set up. It’s where i come to focus but also to make some networking. Love the energy around here :)
Very kind Milena!
5/5
GoogleVery straightforward app to use, making the whole process simple and stress-free. Particular thanks to Drew on the support team, who was extremely friendly, customer-focused, and quick to assist. Great service overall.
1/5
GoogleOn a phone call by one of the Directors of the company I was told that "old people as they get older don't look after their houses to give me an excuse as to why the house was in such a bad condition. They never told me that they never visit the houses in person themselves before I purchased it. I later found out after house purchase that they don't visit the house themselves and give keys to a third party of a keyholder so to me the person must of lied to me to keep me interested within the property and not to put me off. Also When I was on the call to him and he's telling me old people look after their houses am thinking has this guy even been to the property himself ? He obviously cant off and he's telling me that rubbish info over the phone. I wasn't even able to get a second viewing on the property to think twice before purchase. Any complaint I make gets battered down by their own excuses by the estate agents. Don't look to buy from them especially if their not local agents who are able to get you a second or third viewing before you commit to bidding before purchase. They never really apologise to me and like any other estate agents all they want is to buy and sell properties to make money even if the customer is not happy they are not bothered as long as they got the property sold off they don't care what they tell the customer on the phone as long as they get their money. I told them to listen to the call on my complaint and they tell me their phone calls aren't recorded so anyone can say any rubbish and false information like one of the so called Directors did to me and it can be traced back
Dear Mr Mafooz, I have responded to your allegations directly, in the interests of balance I reproduce an extract here. We sell properties nationwide and in some instances use a third party to conduct viewings. In this case, the person who showed you the house also provided the photos and floor plans used in our marketing. This was a probate sale. As auctioneers, our involvement is usually at the point of sale, we are not party to the circumstances surrounding the deceased’s death or their personal circumstances prior to listing a property for sale. If we are told an individual died in a property, or are made aware that is the case after marketing has commenced we would not withhold such information or lie about it. We completely reject your accusation that we lied to you in this regard. There was a huge amount of interest in this property prior to auction. I reject your accusation we lied to you to maintain your interest and to attempt to keep you interested as a buyer. Our records show that you made 13 bids during the auction, there were 3 other parties bidders who tried to buy the house yet you kept out-bidding them. Your first bid was £29,500, your last bid was £49,000. At no point did we coerce you to bid, nor did we lie to you. We had no reason to try to maintain your interest, the house would have sold to another party had you never engaged with the auction. I am sorry you believe you have not been dealt with fairly but in this instance I cannot agree that we have done anything to misrepresent the property or disadvantage you in any way. I have invited you, on more than one occasion to pursue the matter via The Property Ombudsman Scheme of which we are a member. I do not believe you have done so.
5/5
GoogleGreat service from start to finish. Have used YourMove for both buying and selling a property and have found the whole team an absolute dream to deal with throughout.
Hi Richard and Terri-Anne Thank you so much for your positive feedback and review. We are delighted that you have been happy with the service provided by our dedicated team in our Midsomer Norton office. Kind regards Tracey Bailey Your Move Bailey & Bryant
5/5
GoogleExcellent estate agent , professional / knowledgeable/ helpful and Tracey was brilliant Highly recommend
Hi Chris Thank you so much for taking the time to write your kind review about your experience with our team in our Midsomer Norton office. … More
5/5
GoogleIbtihal was very helpful. She answered my questions professionally and in a friendly manner. Thanks
5/5
GoogleLead Hero AI has transformed our business results. We've seen remarkable improvement in our lead generation, with Google Ads conversion rates nearly doubling since implementation. The AI responds instantly to enquiries, connecting with prospects before competitors and turning cold leads into appointments. If you want to maximise your advertising ROI, this system is worth every penny!
Thank you so much for the kind words and incredible feedback! It’s fantastic to hear that Lead Hero AI has made such a strong impact on your business, especially seeing your Google Ads conversion rates nearly double. That kind of result is exactly why we built this system. Getting to leads faster than competitors and turning cold traffic into booked appointments is no easy feat, but with the right automation and AI in place, it becomes a real competitive advantage. We're thrilled to be part of your growth and can’t wait to help you scale even further. Let’s keep building on this momentum!
5/5
GoogleEDGE has a very warm welcoming atmosphere across the building and its services. I really enjoy coming to the office! The staff are super nice and the furniture options are great too :)
Glad to hear this :)
5/5
GoogleFrancis and the team do a great job supporting a couple of our businesses with their Lead Hero prospect management software and also AI chat bots across our social media platforms and websites.
Thank you for your wonderful review! We're thrilled to hear that our Lead Hero prospect management software and AI chat bots are making a significant difference across your social media platforms and websites. At Lead Hero AI, we are committed to enhancing marketing strategies and sales automation processes to help businesses like yours thrive. Your feedback motivates us to continue delivering exceptional service and innovative solutions. Looking forward to supporting your business growth further!
5/5
GoogleJosh - from DB Robert’s provided great customer service very helpful, would always recommend :)
Thank you for your kind feedback. We’re pleased to hear Josh provided great customer service. Your recommendation is much appreciated!
5/5
GoogleWe were really happy with the service and staff at Your Move Midsomer Norton and always felt in safe hands. The whole team were friendly, professional, and kept us informed at every stage of the process. They went above and beyond to …
Hi Angela We are hugely grateful for you taking the time to write your great review which is very appreciated by myself and the whole dedicated team in our Midsomer … More
5/5
GoogleJust a quick word on Lead Hero, absolutely amazing team that give you all the tools you will ever need to create leads and manage leads. Maximise your conversions and ultimately increase profits. Would recommend Lead Hero to any business looking to grow. Thank you Francis and Carolina.
Dear Scott, Thank you so much for your glowing 5-star review of Lead Hero! We are thrilled to hear that our digital marketing and automation services have helped your business succeed and achieve your goals. At Lead Hero, we are dedicated to providing our clients with the best possible service and support. We believe in the power of expert knowledge and effective strategies to drive real results and help our clients stand out in the competitive world of online marketing. Your satisfaction is our top priority, and we are grateful for your trust and confidence in our team. We will continue to work hard to ensure that we deliver the best possible service and results for all of our clients. Thank you for choosing Lead Hero as your digital marketing and automation partner and for sharing your positive experience with others. We look forward to continuing to work with you and helping your business achieve even greater success in the future. Best regards, Francis Rodino Founder, Lead Hero https://leadhero.ai
1/5
GoogleLead Hero contacted me and wanted to present their system. I thought I'd give it a listen, especially since the man who scheduled the appointments was really nice on the phone. Today, Mr. Kießling called me and was anything but friendly. The conversation started with a discussion, at which point I asked Mr. Kießling if he wanted to continue the discussion or present the system as previously promised. Mr. Kießling then ended the call. My experience with Lead Hero has therefore been very negative!
Hi Flo, looks like you have left a review for the wrong business. We are Lead Hero AI, a uk company and we don’t have any German clients currently. It would be great if you could remove this negative review as you obviously have the wrong company.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Your Move's Midsomer Norton office has 768 reviews across 1 platform: 768 on Google.
Your Move Midsomer Norton is rated 4.7 out of 5 across all 768 reviews, and 4.7 out of 5 on Google from 768 reviews.
Yes. In The Trusted Agent 2026 awards: Your Move, Midsomer Norton won Trusted Agent; Your Move, Northampton won Platinum; Your Move, Walthamstow won Platinum; Your Move, Goole won Platinum; Your Move, York won Platinum; Your Move, London won Gold; Your Move, Abington won Gold; Your Move, Chester Le Street won Gold.
Your Move Midsomer Norton, 64 High Street, Midsomer Norton, Somerset, BA3 2DQ.
