Every review we hold for the Midlothian office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotEfficient survey and helpful staff
A quick repsonse to a request for home survey. Surveyor was very thorough. Office staff were helpful in preparationof the Home Owners questionaire. All in all, a good experience.
Mr · 12 August 2022
Agent replied · 11 June 2024
Thank you for taking the time to leave a review for the team in Edinburgh. We appreciate this feedback.
★★★★★ 5/5
TrustpilotAn Impressive Service!
I required a presale valuation of my property in Cullen Moray. The firm was recommended by a local law firm. The valuation was duly carried out and I received the report promptly giving me the information required in a clearly laid out format. I was most impressed with the service provided...it was conducted very promptly, the two surveyors were very professional and both were helpful in responding to any questions I had. In all an impressive service!!
Brian · 12 August 2022
Agent replied · 11 June 2024
Thank you very much for taking the time to leave this review for the team in Elgin. We are delighted to receive this feedback.
★★★★★ 5/5
TrustpilotLesley Coghill - D M Hall
Hello, I would like to let you know what a lovely surveyor Lesley Coghill from DM Hall is. She was punctual, very friendly, polite, and helpful, a most esteemed asset to the company. Please pass on our thanks for dealing with our business so professionally.Kindest regardsTrish and Derek Kimber
Mr · 2 August 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave such a kind and detailed review for Lesley and the team in Inverness. Best of luck with the next stage.Regards,DM Hall Marketing Team
★★★★★ 5/5
TrustpilotKirstin was really great
Kirstin was really great - she certainly knows her stuff. She was prompt at coming round and very quick to come back with the Home Report and valuation.
Fiona · 16 September 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave a review. We really appreciate the feedback.
★★★★★ 5/5
TrustpilotEverything went as expected called…
Everything went as expected called prior to visit. Visit was both efficient and informative.
Steven · 16 November 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Edinburgh.
★★★★★ 5/5
TrustpilotSurveying went really well
Surveying went really wellAnd straight forward the surveyor was polite and communicative.job well done.thank you to DM Hall.
Customer · 4 August 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review.
★★★★★ 5/5
TrustpilotGood efficient service Charlie was very professional and…
Charlie was very professional and polite.We were pleased with his report and he made the one change we asked for quickly.
Shena · 11 May 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Charlie and the team in Edinburgh.
★★★★★ 5/5
TrustpilotContact was made quickly and home…
Contact was made quickly and home report was completed fast and efficiently.
Elaine · 22 December 2023
Agent replied · 10 June 2024
Dear Elaine,Thank you for taking the time to leave a review this morning. Our team in Falkirk will appreciate the 5 stars and positive comments.Best Wishes of the Season.DM Hall Marketing Team
★★★★★ 5/5
TrustpilotSurveyor was polite and courteous.
Surveyor was polite and courteous. Very professional in his approach .
Dave · 11 January 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Dunfermline.
★★★★★ 5/5
TrustpilotHome Report
The survey was arranged and completed in a few days. The lady who did the survey was very knowledgeable and pleasant. Phoned later the same day with a quick outline of the report and I received the full report next day via email. Quick, efficient and professional.
Brian · 22 August 2024
Agent replied · 24 August 2024
Thank you for sharing a 5* review for the team in Galashiels. We appreciate the kinds comments and feedback.
★★★★★ 5/5
TrustpilotQuick to make an appointment
Quick to make an appointment. Pleasant surveyor . Report was completed well and thorough. Would recommend.
Nelly_mc · 7 September 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review and recommendation for the team in Glasgow.
★★★★★ 5/5
TrustpilotKenny
Kenny, the surveyor was very courteous, professional and friendly. He explained in detail what the process entailed, and completed his assessment diligently. He informed me of his findings and advised me that if I had any concerns or questions once in receipt of the Home Report, that he would be happy to discuss this with me.
Mr · 7 March 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Kenny and the team in Hamilton. We're delighted to receive feedback like this.
★★★★★ 5/5
TrustpilotRichard arrived as agreed on time.26
Richard arrived as agreed on time. Was very helpful and professional. Completed the survey and it was submitted our estate agent within two days. house sold within that week.I found it difficult to complete my part on line due to not getting the last two pages.
Dennis · 5 September 2024
Agent replied · 26 October 2024
Thank you for sharing a 5* review for Richard and the team in Perth. We're delighted to hear it was a quick turnaround getting the property sold.
★★★★★ 3/5
TrustpilotCommunication between DMHall and our…
Communication between DMHall and our appointed estate agent was poor. Not value for money for the purpose of a reinstatement valuation when the property had been surveyed and valued a few months prior. Why would a re-visit be required??
Mr · 19 December 2024
Agent replied · 26 December 2024
Thank you for sharing your feedback.
★★★★★ 5/5
TrustpilotVery fast and knowledgable service
Very fast and knowledgable service. Our initial request for a home report was made on the Friday and by the next working day we had Alistair attend the property. Alistair answered any questions we had with great knowledge and his team had our report back by the following day. This really helped us as we had a quick turnaround for getting our property on the market. Thank you
Mr · 11 May 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Dunfermline. We are delighted to hear it was a quick turnaround. All the best with the next steps.
★★★★★ 5/5
TrustpilotMark was a pleasure to deal with
Mark was a pleasure to deal with. Clear and concise with his communication, always quick to respond and extremely helpful.
Menorca82 · 5 May 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Mark and the team in Ayr. We appreciate the feedback.
★★★★★ 5/5
TrustpilotGood experience with DM Hall
Good experience with DM Hall, surveyor arrived on time and was friendly. I was wfh and he carried out his survey barely disturbing me. The home report was available the following evening and we were happy with the contents of the report.
Stephen · 31 October 2024
Agent replied · 10 June 2024
Thank you for sharing your feedback. DM Hall Home Reports include a Mortgage Valuation Report as standard and are widely accepted by all major lenders, not to mention our RICS accredited staff who have a huge amount of expertise and knowledge in the local area. We trust you were satisfied with the final report.
★★★★★ 5/5
TrustpilotGood communication from start to finish…
Good communication from start to finish by Residential staff and Surveyor in the Kirkcaldy office. Many thanks to Heather , Hannah and Tracy.
Mrs · 19 January 2023
Agent replied · 10 June 2024
Thank you for sharing a review for the team at the Kirkcaldy office. We really appreciate it.
★★★★★ 5/5
TrustpilotHome Report experience.
Mark the surveyor who carried out our home report was very efficient. He explained the process in an understandable fashion. He went about his business without disturbing us and at the end of his survey explained the analysis and the ongoing process. A painless process and we would recommend your firm to family and friends
Janette · 9 March 2024
Agent replied · 10 June 2024
Thank you for sharing a 5* review and recommendation for the team in Ayr. We appreciate the feedback.
★★★★★ 5/5
TrustpilotSurveyor was very friendly
Surveyor was very friendly, patient and helpful, took time to answer questions that I had and I felt safe in his presence.
Kayleigh · 16 February 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for the team in Dundee.
★★★★★ 5/5
TrustpilotThank you!
The surveyor who visited my property was extremely knowledgeable and thorough. Alan Cunningham was quick and efficient, I would recommend DM Hall
Michelle · 9 February 2023
Agent replied · 10 June 2024
Thank you for sharing a 5* review for Alan and the team in Glasgow.
★★★★★ 5/5
TrustpilotFriendly
Friendly, reliable and honest :)
Sarah · 23 December 2025
Agent replied · 25 December 2025
We're happy to hear that you had a positive experience with us. Thank you for your kind words, we appreciate it!
Kind regards,
DM Hall Surveyors
★★★★★ 5/5
TrustpilotExcellent service from your company
Excellent service from your company. The surveyor, Tracey Hutchison, understood it was a difficult time for us following the passing of our mum and conducted the survey sympathetically and produced her report very quickly. It was much appreciated.
Pam · 19 December 2024
Agent replied · 26 December 2024
Thank you for sharing a 5* review for Tracy and the team in Falkirk. We appreciate your kind feedback.
★★★★★ 5/5
TrustpilotHomebuyers Report Request
Were prompt to respond to my request Tom arrived on time. Very courteous and respectful. Carried out survey and work was all emailed to me within 24 hrs. Judith in office responded to several of my emails very quickly and helpfully. Excellent company and people to deal with.
Dawn · 11 July 2024
Agent replied · 24 August 2024
Thank you for sharing this 5* review for Tom, Judith and the team in Perth. We're delighted to hear it was a quick turnaround and a great service.
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