Trusted Agent profile
★★★★★
142 reviews across 2 platforms
Off B6932, Bonnyrigg, Midllothian EH19 3FA
Ashberry Homes Scotland East's Midllothian office at Off B6932 is rated 4.3 out of 5 across 142 reviews on two platforms, including 1 Google review rated 5.0. The 141 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Midllothian office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat new build development
Very friendly staff that are more than happy to help. Lots of knowledge about the property Houses are set out very nicely
Hello, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Team Ashberry
4/5
TrustpilotGood and helpful company
Seems a good company to deal with and very supportive with any help we have needed. Just felt under a bit of pressure to get things done.
Hello Nick and thank you so much for taking the time to leave this review! Please note your feedback will be passed on to our divisional team. Thanks again, Team Bellway
5/5
TrustpilotFabulous service from Karen
Fabulous service from Karen! Really professional and friendly. Easy reservation and trip to our plot .
Hello Kathy and thank you so much for your kind comments regarding the outstanding service your received from your Sales Advisor, Karen. We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Team Ashberry
5/5
TrustpilotFerry Grove sales office
Site office staff helped to put my mind at ease during the most stressful time and guided me in the right direction.
Hello Martin and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Team Ashberry
3/5
TrustpilotGarde's door is poor
Garde's door is poor; quality is poor; customer service is poor
Hello and thank you for taking the time to leave this review. Please be assured that your concerns have been passed along for investigation to your divisional team. Many thanks, Team Ashberry
5/5
TrustpilotVery informative and helpful
Hello Jud, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Team Ashberry
5/5
TrustpilotRecommend to all who looking for…
Recommend to all who looking for pleasure friendly and no stress purchase dream home
Hello Wojtek and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Team Ashberry
5/5
TrustpilotThe lady that sold us the house was…
The lady that sold us the house was lovely
Hello and thank you so much for your kind words! We wish you all the best in your new Ashberry home and we really appreciate you taking the time to leave this wonderful review. Many thanks, Team Ashberry
1/5
TrustpilotIf you fancy a leaky house then you are…
If you fancy a leaky house then you are welcome
Hello Hayder and thank you for your review. We're sorry to read of your concerns. This isn't the type of feedback we hope to receive, and we'd like to look into this matter further. We've requested some further details and we'd appreciate if you could please provide these details as soon as possible. We will require your development name and plot details please. Many thanks, Team Ashberry
5/5
TrustpilotThe staffs are very friendly and always…
The staffs are very friendly and always willing to help.
Hello Edward and thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry
5/5
TrustpilotHonest opinion
Beautiful houses, dawn has been extensively helpful, but my god this is a complicated process
5/5
TrustpilotWhen its completed I will Review.
Not today, maybe next month.
Hello Finbar and thank you for taking the time to leave this review. We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry
5/5
TrustpilotPersonable experience
Lovely, friendly, personable and professional.
Hello Ruth and thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry
5/5
GoogleI cannot fault my buying experience with Ashberry at Carrington View. Andy and the site team have been excellent throughout and the site looks great.
1/5
TrustpilotUpdate from 2023 position as at 10.9.26
*Update *
Hello Sasha and thank you for taking the time to leave this review. Please be assured that your concerns have been passed along for investigation to the relevant team. Should you have ongoing concerns regarding the service that you've received from our team, we would encourage you to report them to us in line with the Bellway Complaints Procedure. Our procedure is designed to provide you with clear points of contact and escalation for your concerns, and will ensure that your enquiry is promptly received by the most appropriate person(s) in the business to assist you at each step. Full details of our Complaints Procedure, and links to locate key contacts at your division can be found on our website here: www.bellway.co.uk/customer-support/complaints-procedure Thanks, Sam
5/5
TrustpilotGood experience!
Hello Mildred, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Alex
5/5
TrustpilotHassle free
Hello and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Sam
5/5
TrustpilotI don’t believe it
I don’t believe it!
5/5
TrustpilotKaren is fantastic !!
Rating only, no written review.
Hello Nikki and thank you so much for your kind words regarding the service you received from your Sales Advisor, Karen!! We will ensure your comments are passed to your divisional team and wish you all the best in your new Bellway home. Many thanks, Team Bellway
5/5
Trustpilot👍Good service
Hello and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
5/5
TrustpilotChristine
Good service
Hello Lee and thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry
5/5
TrustpilotFriendly and helpful
Rating only, no written review.
Hello Pam and thank you so much for your kind words! We wish you all the best in your new Ashberry home. Many thanks, Team Ashberry
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Ashberry Homes Scotland East's Midllothian office has 142 reviews across two platforms: 1 on Google, 141 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Ashberry Homes Scotland East is rated 4.3 out of 5 across all 142 reviews, and 5.0 out of 5 on Google from 1 reviews, checked 9 October 2026.
Ashberry Homes Scotland East, Off B6932, Bonnyrigg, Midllothian EH19 3FA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.