Jordan and Halstead Middlewich reviews

★★★★★ 5/5

Google

I’d definitely recommend Dan and Umbrella Homes. Dan came round on a Monday to do photos and an amazing video of our home and by Wednesday it was on the market. Their photos and videos are of such a high quality, they really showcase your home. By the Saturday we had about 12 viewings with multiple offers on the same day. Dan spent the whole day at our home showing potential buyers around and kept us updated throughout the day. By the Monday night (a week after taking our photos) we had several offers and accepted an offer by the Tuesday morning. Dan has been a great help throughout the exchange and completion stages, nothing has been too much of an ask. Thanks so much for all your help, you’ve been a pleasure to work with :)

Kayleigh · 12 June 2022

★★★★★ 5/5

Google

After over a year of frustration using other agents Dan stepped in to take on the sale of my shared ownership home. From the beginning, he was professional, knowledgeable and always available to talk me through each stage - often outside working hours! He quickly secured me a reliable buyer and was there every step of the way - from offer accepted to completion. Dan's knowledge of the market helped get things done and we managed to go from offer accepted to exchange in just 9 weeks - surely some kind of record for a shared ownership property! Would recommend anyone looking to sell their shared ownership property to speak to Dan. Umbrella care about the person as much as the sale - a rare quality in the the world of estate agency! Thank you Dan and your wonderful team.

Gareth · 12 June 2022

★★★★★ 5/5

Google

As a buyer it’s not usual to have such a good relationship with the estate agent dealing with the house you’re buying, but I can honestly say Dan and his team have been outstanding! From my first point of contact to completion, they have been there every step of the way and remarkable in comparison with my selling agents. I cannot recommend Umbrella Homes highly enough. It’s such a refreshing change to feel so valued and nothing was too much trouble for them. They really did go well above and beyond for me and as a purchaser, not many people can say that! Dan was so efficient in everything he did. House buying/selling is stressful, but Dan made it much less so and was so supportive. I couldn’t be happier with my new home and would not hesitate to recommend Umbrella Homes. From my first call to him he found me the perfect home and I couldn’t be more grateful. Thank you Dan from the bottom of my heart! If you have a house to sell or looking to purchase, do yourself a favour and make Umbrella Homes your first port of call!PositiveResponsiveness, Quality, Professionalism, Value

Emma · 12 June 2022

★★★★★ 1/5

Trustpilot

Not very transparent

Not very transparent. You raise a concern - and no one can provide you with a manager contact and no one gets back and when one does , does not follow it through or provide an update. They do not like putting anything in writing. Customer service is poor even breaching element of GDPR and if you are a tenant threaten you with homelessness and talked over by the member of the team that threatened you in the first place. Even though there is lack of engagement and communication on their part there is no one to escalate and they still will not provide the directors email. Really appalling service. Just causing unnecessary distress and upset.

Vicky · 25 April 2025

★★★★★ 5/5

Google

Absolutely over the moon!! Me and my partner have had nothing but fantastic service from Dan! He has been excellent help right from the very start of viewing our property, super supportive, professional and always at the end of the phone for anything! We couldn’t have asked for anything more, he’s just brilliant. Thank you Dan for everything and we will always recommend you! 🙌🏽

Chloe · 15 October 2023

★★★★★ 5/5

Google

I would highly recommend Jordan & Halstead in Middlewich to anyone looking to sell a property. They have recently dealt with the sale of a property for me. The service was excellent and very professional. Layla was particularly helpful moving the solicitors on. Great job, thank you.

Yvonne · 28 September 2024

★★★★★ 5/5

Google

Spoke with Dan initially regarding a property in Middlewich, he quickly put me in contact with Katie who has been so helpful throughout the whole process. We encountered a few hurdles along the way (me being self employed) and Katie was nothing but patient, worked with me and kept me updated every step of the way. Faultless in every aspect, thank you so much Katie :)

Carl · 12 June 2023

★★★★★ 5/5

Trustpilot

Excellent Service

I have just purchased a property through Jordan and Halstead and was assisted by Layla. From start to finish of the entire process she offered a friendly and professional service. So much so that this is what made me decide to now place my property with them to find a tenant and full management service. First class service from start to finish and I would not hesitate to recommend them.

Amanda · 1 April 2025

★★★★★ 5/5

Google

From the start Dan and his team have been super helpful, liaised tirelessly between ourselves and the vendors, not once did I feel my questions or questions being asked of me were too much trouble, our sale finally went through just before …

Heidi · 16 April 2024

★★★★★ 1/5

Trustpilot

If o could give avoid, avoid , avoid!! this company zero stars…

If o could give this company zero stars I would! What a greedy, unhelpful ride company to deal with! Because of their slow responses on absolutely everything o lost thousands of pounds due to waiting for a fire risk assessment to be done which was promised to me daily but never materialised , all checks out of date , and my buyer was sick of waiting so had to drop the price , they’ve caused me unbelievable stress and anxiety to the point of making me ill , I’m going to take this further as I’ve lost so much money . Avoid if you value your sanity !

Bernadette · 19 October 2024

★★★★★ 5/5

Google

I changed to JH after a difficult time with a previous estate agent. The team did a great video and better pictures and the house sold very quickly. Katie was amazing, the selling process was longer than expected due to the …

Lesley · 16 April 2024

★★★★★ 5/5

Google

Me and my partner have just rented our new 3 bedroom house through Umbrella. All I can say is first class service throughout! Dan was amazing and would go out of his way for you and always there to answer any questions days/evenings or weekends. Such a pleasant experience! Thank you so much :)

Emma · 12 June 2023

★★★★★ 1/5

Trustpilot

They have the worst management I've…

They have the worst management I've ever seen. As a tenant, I asked them to fix the water pipe because we had no water in the house, but they said they would come the next day and the next day they said they would come two days later as a joke. Think about whether someone can stay at home for four days without any water. It's a shame for your company

Raftar · 14 January 2025

★★★★★ 5/5

Google

We recently placed our property for rent with Jordan & Halstead and have received brilliant service. New Tenants found within a week and they moved in a month later with no problems. Very smooth service, thank you Emma Taylor.

Susan · 16 April 2024

★★★★★ 5/5

Google

Dan was the first in to value my property and from the minute he arrived I felt confident in putting it up for sale with Him. The team are very personable and nothing is too much trouble. I highly recommend Dan to anyone who wants a hassle free sale and quality service.

Nigel · 12 June 2023

★★★★★ 5/5

Trustpilot

I found J &H Chester branch very…

I found J &H Chester branch very professional and prompt throughout the whole selling process. Berri in particular was amazing with her comms and negotiation technique. Would highly recommend

Paul · 12 March 2026

★★★★★ 5/5

Google

Jordan & Halstead in Middlewich were fantastic with our recent sale and purchase - they went above and beyond to help us move. Dan and Katie were excellent - highly recommended for service, advice and customer care.

Julie · 16 April 2024

★★★★★ 5/5

Google

Had an amazing experience with J&H for buying our first home. Everyone at the office were so helpful and patient with us.

Josh · 11 June 2025

★★★★★ 5/5

Google

Katie has been amazing during the purchase of my new house. As a first time buyer on my own I had a lot of questions and Katie was always happy to help.

Suzie · 31 May 2024

★★★★★ 1/5

Trustpilot

Not management Not management but mismanagement.They currently manage a property in

They currently manage a property in Chester for me. However they take their payments in spite of very poor service for me & for my tenant. I have given full details of need to carry out an electrical safety report & replace a faulty cooker but two months later these matters have not been managed . Other problems have not been attended to and as far as I can ascertain the tenant’s request to bring a puppy into the house has not been answered, although I have responded to the agent & asked them to pass my comments to the tenants with a request for more information.

Judith · 19 April 2024

★★★★★ 5/5

Google

I bought a property who were using Jordan& Halstead as their estate agent. Dan did the initial viewing for me , he was on time , very friendly and professional, had all the answers to any questions I had . Katie, whenever I had communication with her always got back in touch with me, if left a message . I would definitely recommend them , due to their expertise, knowledge on local area and how well they communicated with me . It’s been a pleasure to meet you both .

Kate · 16 April 2024

★★★★★ 5/5

Google

I bought a property who were using Jordan& Halstead as their estate agent. Dan did the initial viewing for me , he was on time , very friendly and professional, had all the answers to any questions I had . Katie, whenever I had communication with her always got back in touch with me, if left a message . I would definitely recommend them , due to their expertise, knowledge on local area and how well they communicated with me . It’s been a pleasure to meet you both .

Kate · 12 April 2024

★★★★★ 5/5

Google

Emma has been brilliant, helping us every step of the way. Her responses to our questions have been so quick and comprehensive. We have felt in very safe hands. Thank you so much.

Gillian · 13 March 2024

★★★★★ 5/5

Google

Dan and his team were selling a home I bought and they went above and beyond to push through the sale and provide an efficient link to both their client and the solicitors. Excellent agent and recommended highly

Steven · 17 July 2023