Trusted Agent profile · Middleton · Greater Manchester
Verified
★★★★★
3,253 reviews across 2 platforms
33 Middleton Gardens, Greater Manchester, M24 1AB
Part of Ryder, see every office.
Ryder's office in Middleton, Greater Manchester, at 33 Middleton Gardens, is rated 4.8 out of 5 across 3,253 reviews on two platforms, including 1,096 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Ryder won in 2026.
Every review we hold for the Middleton office, from every platform, shown as written. First names only.
5/5
GoogleLisa Royle was the estate agent for our house purchase and she was great, keeping us up to date, responding to our queries very quickly, chasing both sides for updates to keep things moving along. She really helped us through a stressful situation - thank you.
Thank you for your review. We are glad that Lisa was able to help you.
5/5
GoogleWe recently sold a house via Ryder and Dutton. Claudette was our main contact and she was always, friendly, helpful, efficient and resolved any queries as promptly as possible. When she said she would get back to you, she did! A pleasure to deal with :)
Thank you very much for your positive review!
5/5
GoogleLisa Royle has been absolutely brilliant . Extremely patient whilst I took ages house hunting after my sale . Lisa is very professional and kept me updated at every stage . I would as a result highly recommend the Middleton Branch & in particular Lisa .
Thank you Tracy, that's great to hear!
5/5
TrustpilotVery Helpful
First time letting a property and everyone was really helpful especially Amanda and Gemma. Quick to reply to any questions and always really polite.
Thanks for your 5 Star review for Amanda & Gemma. Gareth HuntHead Of Lettings
5/5
TrustpilotRyderbusters
Others tried to sell our house and failed, so who are you going to call ghostbusters?? Sorry Conner and the team. Very professional from the start will use them again. Conner and Michaela at Ryder and Dutton Royton have been brilliant from start to finish. They both went out of their way to ensure a smooth 5 star *****experience. Thank you very much.
5/5
GoogleWithout the help and expertise of Lisa Royle I don’t think I would have gone ahead with my house sale. Lisa was there every step of the way giving me frequent updates of how the sale was progressing.She chased up the buyers solicitor and …
Thank you for your review. We are glad that Lisa was able to help you through the process and hope you will use us again in the future.
5/5
GoogleWe chose Ryder and Dutton Middleton to sell our house with. Richard went above and beyond to help us. We communicated through Richard each time we wanted to know anything, he was very good at keeping us up to date with everything. He was …
Very pleased to read about your positive experience with Richard. Thank you for taking the time to leave us this lovely review and we wish you the very best.
5/5
GoogleLisa has been amazingly patient throughout what at times has been a very frustrating process due to the buyers solicitors. She has kept her professionalism at all times. And I can honestly say the last call I had with her i could hear her …
Thank you Helen, we're glad to hear you had such a positive experience!
1/5
TrustpilotDreadful
Dreadful. Advertised a property in December and the sellers didn’t find their onward purchase until September. This has dragged on for far too long. And on the day of completion DIDNT communicate with the sellers to ensure they were out of the property by the time of completion. This meant we could not move into our property until almost 4 hours after completion due to the sellers still moving out. The people in the office seemed to think it was amusing when I continued to call them to find out when we could come and collect the keys to OUR house. DO NOT BUY FROM THIS AGENCY. AWFUL SERVICE TO BUYERS.
I am very sorry to read your review. The delay with your sellers finding a property to purchase, and the delay with you receiving your keys on the day of completion, were both entirely out of our control, but I can completely understand your frustrations.I understand our Branch Manager has been in contact with you to discuss your experience, but if you would like to discuss further please do not hesitate to contact me at jake.rowson@ryderdutton.co.ukKind regards,Jake RowsonSales Director
5/5
TrustpilotSales Negotiator
The review here is for the Sales Negotiator, Milly.
We're happy to hear that the sales negotiator was professional and friendly, kept you informed, and handled everything efficiently. We appreciate your positive feedback and are glad the process was easy for you.
5/5
TrustpilotRyder Dutton all staff are amazing and…
Ryder Dutton all staff are amazing and very helpful i would like to Say Thank you for your excellent service 🙏Especially Ammaira Ali she is a great very helpful and polite. Thanks again Ammaira and Jade for your help and great service💜❤️
5/5
TrustpilotThe process was simple and easy
The process was simple and easy, our advisor offered support and on going updated to keep us in the loop. We are very happy with the service thank you for the help Geraldine Marsden.
5/5
TrustpilotTop class service from top class people but give the recommended solicitors a miss
I have used Ryder & Dutton now several times in the course of both buying and selling houses. I can honestly say they offer a truly professionally service in both the valuation and sales preparation, and also in the standard of communication during the process.Fran Whittle was top class in the sale valuation and preparation of the sales documents for the web site.Catherine Salisbury carried out the sales negotiations between vendor and purchaser with total professionalism, a true credit to the company and the business she serves in.Thanks Fran and Catherine for making my house move completely stress free.Although I was impressed with R&D I would steer clear of their recommended solicitors Russel & Russel, I thought the service from them was appalling and I would say R&D only recommend them for the referral fee. Took 5 attempts for R&R to get the account statement correct but sent incorrect item on completion, tried for over two weeks to get them to issue the final account or even acknowledge it will arrive, useless waste of time.
5/5
TrustpilotThe team were incredibly knowledgeable…
The team were incredibly knowledgeable and made us feel at easy throughout the process. We wouldn't hesitate in recommending Ryder and Dutton to anyone looking to sell their property. Thank you to Alex and his team.
Hi Luke and Helena, thank you so much for your review. Keep me posted with how you are getting along and if you need anything, just let me know! All the best, Alex & the team at Ashton!
5/5
TrustpilotCATHRINE SALISBURY heywood branch
CATHRINE SALISBURY heywood branch , cannot praise cathrine enough , wasnt even our estate agent but our venders , still helped us massively with the correct advice , went well above the call of duty , would deffinately reccomend this lady , so proffessional but with a very caring touch, you felt like a person, massive massive thanks cathrine , kind regards , john , liz
Awe thank you both!! Such a lovely review and very unexpected! I'm so glad you have both been happy with my efforts. Will do all I can to get this completed by Friday for you!! Speak again soon! :)
3/5
TrustpilotNot Good
We feel let down by Ryder & Dutton also our solicitor, we.ve had nothing but trouble since we moved in,Boiler hadn't been serviced in years,its an old one so now we have to buy a new one.We did ask for this to be done,trouble with gas meter ,found out it was a card meter,still having trouble with that,they had a debt on it which we found out we was paying it.Electrics not good having trouble with that,so not very happy about the service we have paid for....
Hi Mrs Johnston,I understand the Branch Manager has been in touch with you today to discuss your review. Naturally we are very sorry to hear you have had issues since you purchased your property through us. We can understand how disappointing it must be for you. As we explained today, we were not made aware of any issues with the boiler and meters and had we been aware of any issues we would have informed you. I understand you used a solicitor who was not on our panel. We hope once the issues with the boiler and meters have been rectified you will be very happy in your new home.Kind regards,Jake RowsonSales Director
5/5
TrustpilotGreat communication
Great communication, and have partners to help in whole way to buy. Amy was fast in responses and help me with everything what don't understand.
Thank you for taking the time to leave us a review! Delighted to hear you were happy with our sales negotiator Amy 😊
5/5
TrustpilotGabrielle helped me get this property…
Gabrielle helped me get this property ready to let out she's great efficient and helpful thanks Ron
Hi Ron, thank you for your review. The process can be long-winded at times and I'm delighted that everything is now completed for you. All the best for the future. Alex & the whole team.
5/5
TrustpilotI have recently sold my first home
I have recently sold my first home, and as new to the process Geraldine was very helpful and was proactive I dealing with any questions no matter how small and chased the Solicitors when required and provided good coordination point for the process
5/5
TrustpilotI would like to thank Lisa Royle Middleton branch
I would like to thank Lisa Royle, especially for the help and advice she gave on our house sale, Lisa and the rest of the team at Ryder and Dutton Middelton branch were really top class my wife and I have not sold a house before and the help and advice we received from Lisa made the process easy from start to finish, we would highly recommend
5/5
TrustpilotGeraldine was extremely helpful…
Geraldine was extremely helpful throughout. Reassuring in times of stress and gave excellent advice whilst negotiating the trials and tribulations of house selling ! Thanks Geraldine
Hi Claire, thank you for your review. I will make sure your comments are passed to Geraldine, she will be delighted! All the best, Alex & the Ryder & Dutton team.
5/5
TrustpilotGemma Horn and Moira Cording made…
Gemma Horn and Moira Cording made moving a easy and simple process thank you both very much.
Thank you for your 5 star Review Ashley, very much appreciated. I'm glad that we were able to make the process smooth for you. Enjoy your new home.Many ThanksGemma and Moira
5/5
TrustpilotGeraldine Marsden at Ryder & Dutton A+
Geraldine Marsden was a pleasure to deal with. She was very proactive and always kept us informed throughout the entire process. She also delt with all issues in a timely manner.
So happy you took the time to write a review, it really means a lot. Best wishes for the future.
5/5
TrustpilotWe sold our house with ryder and…
We sold our house with ryder and dutton, Carmel Eveleigh was out case worker she was amazing, kept us up to date all the way through the process was always there if any issues and fantastic customer service, would highly recommend carmel and her team to friends and family.
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The Trusted Agent 2026 results for Ryder, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Yes. Ryder and Dutton won Platinum in The Trusted Agent 2026 awards.
