Trusted Agent profile · Middleton
★★★★★
403 reviews across 3 platforms
24 Fountain Street, Middleton, M24 1AF
Henstock Property Services's office in Middleton, at 24 Fountain Street, is rated 4.9 out of 5 across 403 reviews on three platforms, including 311 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Henstock Property Services, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Middleton office, from every platform, shown as written. First names only.
5/5
GoogleHenstock Property Sevices provided me with excellent customer service. They have assisted me throughout the purchase of my two properties. Many thanks to everyone, especially to Jonathan and Andy who have always communicated effectively. Highly recommend their services.
Hi Wiktor, many thanks for feedback, what a pleasure it was to assist you on this matter. All the best, Jonathan.
5/5
GoogleVery professional throughout the sale process. Always helpful and efficient to ensure a smooth transaction. Thank you.
5/5
GoogleHenstock Property Services were excellent to deal with, true professionals and a very fast service. Many Thanks to Andrew Clegg (Sales/Rental).
5/5
GoogleWe have been tenants for the past 4 years .Any issue we have had has been sorted fast. Definitely recommend to rent from. Staff always helpful and friendly :)
Thanks Danielle for the kind review.
5/5
GoogleHighly recommend this estate agents and especially to John Henstock who made the buying of my property such a breeze. Always answered my queries asap. Worked closely with the solicitors to ensure the purchase was as stress free as possible. Thank you
Thanks Lynne, John and the rest of us with you all the best in the future.
5/5
GoogleI wouldn’t hesitate to recommend it. Jayne made a great job and kept us informed all the time. Keep the good job guys!.
5/5
GoogleHenstock properties have been managing our property for a while now and they are just excellent. I have had dealings with both Phillip and Andrew, and they have both been great. I have recently had major issues with my tenant and Andrew in particular has handled all proceedings with such professionalism and kept me informed every step of the way, keeping my mind at rest. I highly recommend Henstock property services.
5/5
TrustpilotExcellent customer service from start to finish
Great experience dealing with Henstock via email, phone and in person. They made everything very easy and simple for our move, including going the extra mile by undertaking a few small jobs we had enquirer about after our initial property viewing. Philip took the time to make sure all our questions were answered when we moved in and gave us handy tips and advice to help with the process. Highly recommend using Henstock Property Services.
5/5
GoogleExcellent service everyone is lovely and friendly at henstock. Our renting process has been made very easy and was done quickly and efficiently. I highly recommend this company they go above and beyond to ensure you have the best possible experience.
Mel what a fantastic review, client experience is one of our main focuses so this review means more than you can imagine to all of us.
5/5
GoogleI spent over a year looking at properties in the Middleton area, dealing with multiple agents bad agents. Henstock properties were brilliant in helping me buy my property. They were very reliable and fast at getting information to me upon request.
Thank you for choosing us Joseph, from all the team at Henstock Property Services.
5/5
GoogleI had a really good experience with Henstock property services. The service was friendly and everything went smoothly for my house purchase. I would definitely recommend using Henstock property services.PositiveResponsiveness, Quality, Professionalism, Value
Hi Jenny, Thank you for your kind words - All the best, Jayne.
5/5
GoogleRecently sold my house with Henstock Properties, they kept me up to date and well informed with the progress of the sale of my house, i would definitely use them again and would recommend them to anyone. Thank you all.
Thank you Trevor a fantastic review, I have shown this to our staff and they all say a big thank you.
5/5
Googlewe found everything about Henstock's to be very helpful and professional from their viewing to value the property to the final day of moving. They gave good sound advise on lots of issues and we would recommend. them to anybody.
Thank you Brenda, we all believe that if we are as useful as possible to our clients then they will receive the best service possible. This review means a lot to all of us thank you again!
5/5
GoogleI have had an excellent experience with this business. Jonathan and Andrew, the agents I dealt with, went above and beyond to arrange a viewing for me on extremely short notice. The property they showed me satisfied all the criteria I was looking for, and at a competitive price! I highly recommend them
5/5
GoogleMe and my partner have recently rented out first home through Henstock Property Services. They have been great from start to finish! We had many questions as this is the first time for us renting and all were answered quickly and efficiently, really friendly staff from our experience and we felt comfortable every step of the way. Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI am really happy i went with henstocks good communication and a very fast sale. Great value for money thank you henstocks for your great work.PositiveResponsiveness, Quality, Professionalism, Value
Hi Anita, Thank you for leaving us a rating. Kind Regards, Jayne.
5/5
GoogleJordan at henstocks was helpful,knowledgeable informative and polite throughout our purchase from them. Kept us up to date - and responded quickly helping to solve to any issues. RecommendedPositiveProfessionalism
Hi Anthony, Thank you for taking the time to leave a review. It was my pleasure to help you with your purchase, what a great house! Enjoy the views of the woods. Jonathan
5/5
GoogleVery pleased with the sale of my father's house. Friendly and professional service; great communication (mobiles on until 20.00); they even did a tip run with some stuff from the garage (I live 250 miles away)!. Highly recommended.
Michael we wanted to help you as much as we could and we never mind lending a hand where we can, glad you enjoyed the process and thanks for choosing us.
5/5
GoogleGreat professional crew. Doing all they can on the sales front. Very open and keeping me up to speed with all information.
Hi Carol, thank you for the review. I'm glad the sale went through and you are happy in your new home. Thanks, Andrew
5/5
TrustpilotWe have recently used Henstocks to sell…
We have recently used Henstocks to sell our property and they have been amazing from beginning to end. They were very helpful, reliable and approachable ensuring that everything was explained clearly as we went along. We had a viewing two days after the 'for sale' sign went up and the house sold straight away. Thank you for making a potentially stressful process so much easier to copy with!
5/5
TrustpilotFirst class service from all the staff…
First class service from all the staff at Henstock PS. Having to sell my mother's bungalow could have been traumatic but the service I had including clearing out the property was amazing. Even when I couldn't access the property John came up and showed me I'd been using the wrong key! I highly recommend anyone wanting to buy, sell or rent, believe me you will get excellent service.
5/5
GoogleRecently purchased our home through Henstocks in Middleton. Excellent service from Jonathan who was friendly and extremely helpful. Very professional service. I would highly recommend them.PositiveResponsiveness, Professionalism
Hi Paul, thank you for your feedback on our service. I am sure you and your family will be very happy in your wonderful new home, what a plot! Kind Regards, Jonathan
5/5
GoogleAn excellent service provided by Henstocks. They really know their stuff and are always willing to provide assistance and answer any questions clearly. I would highly recommend them. Thank you guys. Keep up the good work!
Gail you are a star! We all want to say a big thank you for you taking the time to leave this feedback.
5/5
GoogleI recieved a very good service which was unbiased and fair.All the inquiries i made were explained exhaustively and am really satisfied and impressed.The staff are very proffessional with good communication skills.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Henstock Property Services, Middleton won Trusted Agent.
