Trusted Agent profile · Middlesbrough

Smith & Friends Estate Agents (Middlesbrough) reviews

4.9

★★★★★ Excellent

742 reviews across 2 platforms

26 Stokesley Road, Marton-In-Cleveland, Middlesbrough, TS7 8DX, TS7 8DX

Part of Smith & Friends Estate Agents, see every office.

Smith's office in Middlesbrough, at 26 Stokesley Road, is rated 4.9 out of 5 across 742 reviews on two platforms, including 79 Google reviews rated 4.8.

Google logo

4.8 / 5

79

Reviews on Google

This office

Trustpilot logo

663

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.

5/5

Trustpilot

Working with Smith and Friends

As always. Excellent result Regular updates as the sale progressed and an all round professional service throughout

Terry · 20 March 2024

Agent replied · 23 October 2024

Thank you Terry for your review.Best WishesMark SmithManaging Director

5/5

Trustpilot

Great service

Great service, tricky completion, girls in the office made it a lot easier to sort out. Helpful, pleasant and efficient

Lpoo · 16 January 2024

Agent replied · 23 October 2024

Thank you for your 5 star review.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Staff are easily accessible and respond…

Staff are easily accessible and respond in a promptly manner. Jaynie from the Stockton offices has been kind and friendly the times we have interacted. I've had a positive experience so far.

Maria · 24 February 2023

Agent replied · 23 October 2024

Thank you Maria, your review is greatly appreciated.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Excellent managing agent

Very responsive, friendly and professional.Great managing agent. Been with them for about 3 years and they have consistently provided best in class service.

Mohamed · 2 November 2023

Agent replied · 23 October 2024

Thank you Mohamed for your review.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Great Estate Agent..

First class service from this estate agent! Friendly staff who communicated with me frequently from the beginning...great marketing of my property and the sale went smoothly...highly recommended!!

Mr · 5 July 2023

Agent replied · 23 October 2024

Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Very good service

Very good service. Excellent communication. Pleasant and helpful staff.

Stephen · 26 July 2024

Agent replied · 23 October 2024

Thank you Stephen for your 5 star review.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Selling 2 properties

Great to deal with from start to finish, honest and realistic about what asking price to go for, good communication and pushed solicitors to complete right throughout the last bit.

Mark · 27 March 2023

Agent replied · 23 October 2024

Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Thank you so much!!

Thank you so much for selling our home. From start to finish the process as been so easy and it’s been a pleasure having you as our estate agent. We can’t thank you enough!

Laura · 4 November 2022

Agent replied · 23 October 2024

Thank you, Laura, for your fantastic review of our Darlington office, it is greatly appreciated. Best Wishes, Mark

5/5

Trustpilot

Warm welcome

Always greeted with a smile and a warm welcome when dealing with the Stockton office.

Of · 20 March 2024

Agent replied · 23 October 2024

Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Efficient and Attentive

Friendly, efficient and customer focussed with staff going above and beyond to help their clients.

Mr · 20 March 2024

Agent replied · 23 October 2024

Hi James, Thank you for your review, it is greatly appreciated by us all.Best WishesMark SmithManaging Director

5/5

Trustpilot

Amazing customer service

Amazing customer service, made the moving process very easy and fast

Courtneey · 31 May 2024

Agent replied · 23 October 2024

Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Very helpfull since i had never bought…

Very helpfull since i had never bought a propertyAnswered all my questions Went above and beyond their jobs to helpEasy to get hold of never put on hold or told they would contact you later

Valerie · 7 August 2022

Agent replied · 23 October 2024

Thank you for your fantastic 5 star review Valerie. The Darlington team will be delighted to read this. Best Wishes, Mark

5/5

Trustpilot

Friendly efficient staff

Friendly efficient staff , our sale was from a lost relative and they made sure we had no stress - they did everything 🫶

Ward · 11 August 2023

Agent replied · 23 October 2024

Thank you for your 5 star review of our Hartlepool office. We greatly appreciate you taking the time to write a review.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Well known local company with a good…

Well known local company with a good reputation.Always kept me up to date with progress via e.mail and telephone call. I would recommend this company.

Terry · 6 July 2023

Agent replied · 23 October 2024

Thank you Terry for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Great friendly service

Great friendly service. Keep up-to date at every step. Thank you

Garry · 15 May 2024

Agent replied · 23 October 2024

Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Smith & Friends manage my rental…

Smith & Friends manage my rental property. They are always helpful and professional. I highly recommend their services.

Karen · 19 December 2023

Agent replied · 23 October 2024

Thank you Karen for your 5 star review.Kind regardsMark Smith Managing Director

5/5

Trustpilot

Robinson’s review

The team at Robinson’s kept us updated regarding the status of the purchase, facilitated excellent communications between ourselves and the vendor and kept pushing things along

HENRY · 22 May 2023

Agent replied · 23 October 2024

Thank you Henry for your 5 star review, we really appreciate you taking the time to review our sales service.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Very good service

Very good service, staff always patient and helpful. Regular updates. And reasonable price

Mr · 27 March 2024

Agent replied · 23 October 2024

Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

I was kept informed and they made a…

I was kept informed and they made a real effort to market my late mother's house well. Also, a friendly service offering good advice.

Mr · 5 July 2023

Agent replied · 23 October 2024

Thank you Mr Harty for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Very helpful throughout

Very helpful throughout. We had left the district and all communication was by phone and internet.

Valentine · 16 January 2024

Agent replied · 23 October 2024

Thank you for your 5 star review.Kind regardsMark Smith Managing Director

5/5

Trustpilot

Staff were excellent

The help that we received from certain members of staff was fantastic after the drama of the first sale falling through.

Neil · 12 September 2023

Agent replied · 23 October 2024

Thank you for your review Neil.Kind regardsMark SmithManaging Director

5/5

Trustpilot

258 Hundens lane…

Very helpful all along and staff were always willing to go that extra mile with some of the thick questions I had !

MR · 5 July 2023

Agent replied · 23 October 2024

Thank you Mr Allan for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director

5/5

Trustpilot

Cannot fault the process we have had…

Cannot fault the process we have had throughout getting our property. Chris has called with updates throughout and made the process quick, easy and I’m beyond thrilled that we have had him to help.

Rebecca · 7 June 2022

Agent replied · 23 October 2024

Thank you Rebecca for your review, I know Chris and the team at Stockton will be happy to read your review.Kind regardsMark

5/5

Trustpilot

Enthusiastic and efficient

Enthusiastic and efficient. Job done.

Julie · 26 July 2024

Agent replied · 23 October 2024

Thank you for your review Julie.Best WishesMark SmithManaging Director

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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