5/5
GoogleSuper efficient service
Agent replied · 25 July 2025
Thank you for your 5 star review. Kind regards Mark Smith Managing Director
Trusted Agent profile · Middlesbrough
Smith & Friends Estate Agents (Middlesbrough) reviews
★★★★★
742 reviews across 2 platforms
26 Stokesley Road, Marton-In-Cleveland, Middlesbrough, TS7 8DX, TS7 8DX
Part of Smith & Friends Estate Agents, see every office.
Smith's office in Middlesbrough, at 26 Stokesley Road, is rated 4.9 out of 5 across 742 reviews on two platforms, including 79 Google reviews rated 4.8.
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Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Middlesbrough) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Middlesbrough.
Awards
Industry awards
Smith Middlesbrough won ESTAS awards in one year, most recently 2025.
ESTAS winner in one year: 2025.
ESTAS awards by year, 2025 to 2025
2025 1 Best in Postcode ESTAS 2025 winners
- Best in PostcodeESTAS Best in Postcode 2025: TS7, Sales & Lettings (Landlords & Tenants)
Source: ESTAS winners lists, as published, linked by year.
Reviews
Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
Google5/5
TrustpilotRichard watson made what was a very…
Richard watson made what was a very difficult process a lot easier to bare. Professional and also extremely helpful, nothing was ever too much trouble. Excellent service from start to finish. Thankyou ... Lisa
Agent replied · 23 October 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotJust the best
Just the best estate agents I have dealt with. They seem to really want to help and are always communicative and approachable. Absolutely recommended.
Agent replied · 23 October 2024
Thank you very much for your kind words Miss Maher and your 5 star review. It is appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotHelpful staff
Staff were all very helpful throughout the sale.Lindsay Nicholson helped greatly during the final stages of the sale
Agent replied · 22 December 2024
Thank you Stephen for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotProfessional service from a great team…
Professional service from a great team who were so helpful throughout. Sold my house very quickly and wouldn't hesitate to go with them again. The way they conduct business goes a long way, being polite and making you feel comfortable.
Agent replied · 23 October 2024
Thank you Abi for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat service from all the Team
Great service from all the Team. Very happy with the outcome achieved. Nicola in was great always providing regular updates.
Agent replied · 23 October 2024
Thank you Dean for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotI have dealt with Smith & Friends for rental properties management
I have dealt with Smith & Friends for over ten years on and off, rentals, purchases & sales. Dealing with Mark, Chloe and Victoria @ the Ingleby Office, the service and communication has been excellent.
Agent replied · 23 October 2024
Thank you Bal for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotIt is lovely to deal with a company who…
It is lovely to deal with a company who ring you periodically to keep you informed, even if nothing has changed. The staff were polite and knowledgeable and someone (a human no a machine) always answered the phone. Lovely affective and efficient company
Agent replied · 23 October 2024
Thank you Ms Gallagher for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotMade moving into my first flat a breeze
Chris handled my new rental very professionally and kept me in the loop the whole time. From start to finish I was kept up to date with exactly what was happening and what would happen next. Made my move into my first flat very simple and easy for me. Would highly recommend.
Agent replied · 23 October 2024
Thank you Baden for your 5 star review. Chris will be happy to read your kind words and review. Best Wishes, Mark
5/5
TrustpilotA very helpful and supportive team that…
A very helpful and supportive team that were very proactive/professional in ensuring a successful outcome of selling our house.
Agent replied · 23 October 2024
Thank you Christopher for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
4/5
TrustpilotThey did all they could but should have…
They did all they could but should have chased the vendor more to get things done that they had promised to do.
Agent replied · 23 October 2024
Thank you for your review. If there is anything I can assist with please don't hesitate to contact me on marksmith@smith-and-friends.co.ukKind regardsMark SmithManaging Director
5/5
TrustpilotHeartfelt thanks
Professional, warm and welcoming and very good at keeping us in the loop of the progress all of the way through.
Agent replied · 23 October 2024
Thank you for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotProfessional and friendly.
Friendly staff, responsive, proactive and professional. Great photos of the property. I felt that my property sale was in safe hands.
Agent replied · 23 October 2024
Thank you Kim for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotReally smooth process.
Really smooth process.The team gave and requested regular updates throughout a particularly rocky sale process and made it as smooth as possible.Will use again, would recommend.Thanks again
Agent replied · 23 October 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent service
All the staff we dealt with have been fantastic.They are friendly and professional and nothing is too much to ask.
Agent replied · 23 October 2024
Thank you Jan for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat service from Stockton office
Great service from Stockton office. Dealt with my viewing request very quickly and offer process was good and always kept informed. Mortgage advisor was great with advice in a very unpredictable market. Happy with service and looking forward to complete in the New Year.
Agent replied · 23 October 2024
Thank you for your 5 star review of our Stockton office. Best Wishes, Mark
5/5
TrustpilotI would recommend you 100%
I would recommend you 100%You where so helpful and nothing was any trouble Thank you
Agent replied · 23 October 2024
Thank you Julie for your wonderful review. It is greatly appreciated by the team and I.Kind regardsMark SmithManaging Director
5/5
TrustpilotThe staff at smih& friends were so…
The staff at smih& friends were so helpful and explained everything in detail and always had a smile for us.
5/5
Trustpilot...completion within one week..
I write to express my sincere and heartfelt appreciation and gratitude for your highly professional and competent services, provided in both a friendly and accessible manner. I have regained faith in solicitors. We have achieved completion within one week.
Agent replied · 23 October 2024
Thank you for your 5 star review. We greatly appreciate it.Best WishesMark SmithManaging Director
5/5
TrustpilotThe customer service is very good and…
The customer service is very good and they keep you informed of everything including changes in laws. The report was very comprehensive and showed us how our property is being used
Agent replied · 23 October 2024
Thank you John for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotWonderful Staff.
The staff at Smith and Friends of Marton where extremely helpful through out the process of selling my Fathers home and I would not hesitate to recommend them in the future.
Agent replied · 23 October 2024
Thank you Paul for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotGood communication and kept us well…
Good communication and kept us well informed. Received regular updates. The staff were amazing and really friendly and helpful.
Agent replied · 23 October 2024
Thank you for your 5 star review Laura, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent from start to…
Excellent from start to finish…Realistic Valuation…Attractive accurate photos & description of property….Video to emphasise unique location…Over 40 viewings with potential buyers..Kept updated with feedback and comments..Office staff all experienced and well trained…to secure completion as soon as possible..
Agent replied · 23 October 2024
Thank you Steve for your brilliant 5 star review. The team and I appreciate your kind words and thank you for using our services.Best Wishes Mark Smith Managing Director
5/5
TrustpilotGreat service friendly and kept well…
Great service friendly and kept well informed all the way through the process of selling
Agent replied · 23 October 2024
Thank you Stephen for your 5 star review.Kind regardsMark SmithManaging Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Smith & Friends Estate Agents (Middlesbrough)
Has Smith & Friends Estate Agents (Middlesbrough) won any awards?
Yes. Smith & Friends Estate Agents (Middlesbrough) won Best in Postcode (TS7) at the ESTAS 2025 awards, its most recent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Middlesbrough) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Middlesbrough.
