Trusted Agent profile · Middlesbrough
★★★★★
742 reviews across 2 platforms
26 Stokesley Road, Marton-In-Cleveland, Middlesbrough, TS7 8DX, TS7 8DX
Part of Smith & Friends Estate Agents, see every office.
Smith's office in Middlesbrough, at 26 Stokesley Road, is rated 4.9 out of 5 across 742 reviews on two platforms, including 79 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Middlesbrough) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Middlesbrough.
Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
5/5
TrustpilotAmazing agents!
We recently sold our house with Smith & Friends after a disappointing experience with another well known local agent. We can’t express just how great Smith & Friends have been from start to finish. The team at the Stockton branch have been fab! We have, and will continue to recommend to others 😊 thank you!
5/5
TrustpilotThe team at the Stockton Office have…
The team at the Stockton Office have been absolutely amazing with me, I was in a very worrying predicament from losing my job and being told from my mortgage company that they would not extend the permission for me to sub-let my property to my tenants, I was devastated that I was potentially going to make a family homeless, I spoke to the office and they were so supportive and even counselled me through my crisis. The girls in the office helped me find an investor to buy my property and keep the tenants, I can’t thank them enough for their help and support and I highly recommend them for their professionalism, quality and care.
Thank you Sarah for your lovely review of our Stockton team. They will be delighted to read your kind words.Best WishesMark
5/5
TrustpilotRental properties managed efficiently
The estate agency has managed 2 rental properties for me over the last nine years. They have done this in a professional and efficient manner. Always keeping me informed. They have been extremely helpful and knowledgeable when it came to any issues. I would highly recommend them.
Thank You Patricia for your 5 star review and thank you for your loyal custom.Best WishesMark SmithManaging Director
5/5
GoogleI have used the Marton office for both purchasing 2 properties and in most recent times renting out a property, therefore seeing how Smith & Friends works from both sides, Client/Landlord.
Thank you for your review. Best Wishes Mark Smith Managing Director
5/5
TrustpilotA Quality Company Offering a Quality Service
From the initial contact to arrange a valuation to the process of selling, through to completion was excellent. All members of the S&F team were brilliant and assisted with all of our queries in a professional and expedient manner.Great service!
Thank you Neil for your 5 star review, it is greatly appreciated by us all.Best WishesMark SmithManaging Director
2/5
TrustpilotWe brought our own home on July 2024…
We brought our own home on July 2024 the experience we received from the smith & friends was not appreciated especially key handover,they simply postponed key handover timings & they just wrapped the key on an envelope and handed over to us.Not recommended
Hi Mr Sureasan & Mrs Chandra, I am sorry to read your review and comments. I understand from the notes there was difficulties with the vendors solicitor and to compound this the vendor removal company too on completion day. We would have no need to postpone any key handover unless there was good reason and I apologise for any inconvenience this caused on the day. The review should reflect the whole process not just one part which we can't always control. I wish you well in your new home.Kind regardsMark Smith Managing Director
5/5
TrustpilotTop Estate Agent
We found our new home through this excellent estate agents, from start to finish the service we received was top class, we were kept informed throughout by Joy our sales negotiater I would definattely recommend Smith and Fruends for buying or selling your home through
Thank you Jean for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotStockton office
Stockton office. Everyone , the whole team are great ! they have made the move as efficient and 'painless' as possible. Never any trouble answering the many questions thrown at them. I would recommend anyone buying or selling to contact the team.
5/5
TrustpilotA+, Would use again.
Excellent communication throughout. Thank you Andrea for your help getting this completed, especially with the first sale falling through!
Thank you Alex for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish . Great staff . All very efficient and friendly . You just feel from the start they will deliver - and they did my house sold within days and has now come to completion in a very short time
Thank you Jane for your 5 star review.Best WishesMark SmithManaging Director
5/5
TrustpilotExcellent service throughout
Excellent service throughout, Chloe was our expert on the lettings side she was always pleasant and extremely helpful at all times
Thank you Jane for your review of our Middlesbrough office and Chloe. Kind regards, Mark
5/5
Trustpilot10/10
No problems what so ever! Claire is absolutley amazing and so friendly! Made me feel super comfortable with it being my first time renting, highly recommend 😊!
Hi Koren, thank you for your review for Claire, she will be delighted to read your review. Kind regards, Mark
5/5
TrustpilotEverything went very professionally
Everything went very professionally, the service was 5* , from start to finish.
Thank you Paul for your 5 star review,Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat Service
Andrea and Manj were so helpful throughout the selling process. They went above and beyond with my sale!
5/5
TrustpilotAmazing experience
Had a great experience with Ellie over at smith and friends she was really helpfull and proactive in finding me a suitable home in Inglesby. Would recommend her and the real estate agency to anyone who wants to buy or rent.
Thank you Dr Abdullah for your review of our Ingleby Barwick office and in particular Ellie.Kind regardsMark SmithManaging Director
5/5
TrustpilotEverything was so quick and easy from…
Everything was so quick and easy from start to finish would highly recommend.
Thank you Mr & Mrs Richardson for your 5 star review, it is appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotFantastic company
Great communication, made the whole process really easier. The welcome box was a nice touch and my daughter loved the chocolate milk. Would recommend smith & friends, especially andrea. Thanks for everything again
Thank you Adam for your 5 star review.Best WishesMark SmithManaging Director
5/5
TrustpilotI recommend Smith and Friends,I am a tenant
I recommend Smith and Friends,I am thoroughly impressed by their dedication,professionalism and efficiency.They demonstrated excellent communication skills ensuring that i was informed at every stage of the rental stage.Their attention to detail and commitment to delivering outstanding customer service truly set them apart in the real estate industry
Thank you for your 5 star review which is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery helpful
Very helpful, polite and seamless experience from Smith and Friends. Maintained good contact throughout the process and any questions were answered swiftly.Would highly recommend this company and Nikki who I dealt with to anyone looking for help in the property market.
Thank you David for your review, it is greatly appreciate by Nikki and our Middlesbrough team.Kind regardsMark SmithManaging Director
5/5
TrustpilotProfessional, knowledgeable team
I found the team to be professional, knowledgeable and approachable, from my first contact to the final call confirming the sale had been completed. Through out the sales process the team proactively looked for a buyer for me and ensured I was updated after each viewing. Great customer service !
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery professional
Professional people who know the business. Always approachable and willing to answer any questions that may crop up. I was allocated one person from your office to deal with my case from beginning to end. Stress free. I would definitely recommend you to friends and family in the future. Well done.
Thank you Mrs Bellerby, we greatly appreciate you taking the time to write such a positive review.Kind regardsMark SmithManaging Director
5/5
TrustpilotSmith and Friends go above and beyond!
Smith and Friends provide outstanding service and support. The Stockton teams’ professionalism, dedication, and attention to detail made the entire selling/buying process smooth and stress-free.The expertise and guidance from staff was invaluable, we couldn't have asked for a better experience. Would highly recommend!
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat service, on point!
Special mention to Chris Swanson in being super efficient, professional and extremely patient throughout the process! Would definitely recommend!
Thank you Zaheer for your review, Chris will be delighted to read your kind words. Best Wishes, Mark
5/5
TrustpilotFrom going in they were helpful &…
From going in they were helpful & friendly & made everything seem so easy. When the first sale fell through they got straight back on it & sold the property again the very next day.
Thank you Mrs Donkin for your 5 star review.Best WishesMark Smith Managing Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Middlesbrough) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Middlesbrough.
