1/5
TrustpilotNO NO NO
Never again. Nothing more to say - just awful.
Trusted Agent profile
Bridgfords Middlesbrough Sales reviews
★★★★★
604 reviews across 2 platforms
114 Linthorpe Road, Middlesbrough, TS1 2JR, Middlesbrough TS1 2JR
Bridgfords's Middlesbrough office at 114 Linthorpe Road is rated 2.7 out of 5 across 604 reviews on two platforms, including 152 Google reviews rated 4.4. The 452 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotDon't go there
Dreadful company, hardly do anything right. If you complain, you will be dealt with courtesly, however the complaints department (substantial number of staff, seemingly) results in hoops that are impossible to jump through.Just avoid all the stress and walk by!
1/5
TrustpilotThis is the worst letting company I've…
This is the worst letting company I've had the misfortune of dealing with...I advise everyone to keep away from this bunch of cowboys.Star ratings -00Staff star ratings -00Customers services rating -00Only interested in ripping you off
1/5
TrustpilotWorst experience couldn't agree more…
Worst experience couldn't agree more with all the #1star reviews on here. Unprofessional, have no idea what good customer service is; forget who the customer even is!
1/5
Trustpilotrefused me to see a house
Wouldn’t let me view a house as they wanted to see all my paper work and sit down with their mortgage adviser first even though I had stated I had a mortgage adviser in place already
1/5
TrustpilotAVOID AVOID AVOID
Paul
1/5
TrustpilotNever use bridgfords and Natalie
Never use bridgfords and Natalie. They are the worse ever. No care. The hacienda deansgate branch is a nil star. Terrible. No one calls you back. They are ignorant to the core. Never use them.
1/5
TrustpilotAbsolutely appalling level of customer…
Absolutely appalling level of customer service and a superb example of estate agent incompetence. Do not go anywhere near this company and use an alternative.
1/5
TrustpilotDo not use bridgefords
Do not use bridgefords. They fed us with lies from the start and told us what we wanted to hear but didnt put ot in writing. We are now £750 down because if the lies.AVOID
1/5
Trustpilotpoor communication
poor communication - lack of contact or updates.on transactions. have to chase them for information.. hard work !
1/5
TrustpilotIt takes a lot of practice to perfect the art of being so incompetent
How can you be so incompetent.People working there can't even send an email.So so so bad, probably the worse company I've ever experienced and would highly recommend you to avoid
1/5
TrustpilotSorry for the 1 start but no option of 0!!!
Happy to take your money with scant regard for their contractual obligation. Took over a year to fix some of the problems in house and still did not address the main problems.Filthy poorly maintained houseDisgraceful.
4/5
TrustpilotGood customer care
I have been renting my house through them for years, comparing this company with others I have to say that they are very competent and efficient. No complaints, I strongly recommend them
1/5
TrustpilotNot interested at all
Not interested at all. Took several phone calls to get any response at all, and wouldn’t allow any house viewing until my own property was on the market.
1/5
TrustpilotExtremely poor customer service
They hanged up on me and refused to pick up the phone. All because I had some specific questions about the property. The length of the call was 5min. Unbelievably rude customer service!
1/5
TrustpilotShoddy practices
Shoddy practices - gave my data to third parties without my authority. Switched utility companies on the property without asking me. And three months on they still have not returned my deposit.
1/5
TrustpilotPlease avoid
Please avoid. Had bad experience both buying and renting the property. The team lacks skills. Communication is very poor and this caused a lot of issues.
5/5
TrustpilotFantastic Sales team
Fantastic Sales team, they provided a personal and professional service when selling our home. It was priced correctly and they supported us throughout a difficult process. Thank you!
5/5
TrustpilotHad a great experience with Bridgefords
Had a great experience with Bridgefords as our letting agent, made the process very simple and were really accommodating even during the current circumstances!
1/5
TrustpilotCommunication is absolutely horrendous
Communication is absolutely horrendous, emailed and contacted through right move and they never get in touch. Shocking company !
1/5
GoogleNot the greatest of estate agents. Doesn't seem like much system is in place.
1/5
TrustpilotVery bad customer service,not…
Very bad customer service,not responding to emails or calls .Very bad communication.
5/5
GoogleRating only, no written review.
Agent replied · 22 January 2026
We’re so happy to hear you had a fantastic experience. Thank you for letting us know! If you have any comments to make these are valuable in helping us ensure all customers have the best possible experience!
1/5
TrustpilotCommunicating with Bridgfords is more…
Communicating with Bridgfords is more painful than testicular torsion and, I imagine, giving birth.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Bridgfords Middlesbrough Sales
How many reviews does Bridgfords Middlesbrough Sales have?
Bridgfords's Middlesbrough office has 604 reviews across two platforms: 152 on Google, 452 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Bridgfords Middlesbrough Sales's rating?
Bridgfords Middlesbrough Sales is rated 2.7 out of 5 across all 604 reviews, and 4.4 out of 5 on Google from 152 reviews, checked 9 October 2026.
Where is Bridgfords's Middlesbrough office?
Bridgfords Middlesbrough Sales, 114 Linthorpe Road, Middlesbrough, TS1 2JR, Middlesbrough TS1 2JR.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.