Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotUnprofessional
Turned up for a viewing which was triples booked, we had a viewing for 9:10 and they showed around another couple without checking who was supposed to be there at what time.Unprofessional attitude and we will be avoiding this agency from now on.
Ivy · 2 July 2022
★★★★★ 5/5
TrustpilotGreat service!
Manj found us a new tennant very quickly and negotiated a significant increase in rent. He has been by far the most effective person we have dealt with at Bridgfords
Beth · 6 September 2023
★★★★★ 5/5
GoogleBridgfords have managed my flats for ten years. All the staff at Linthorpe road have been unfailingly helpful and efficient
Alex · 25 October 2020
Agent replied · 24 October 2024
Thanks for the amazing 5* review. Best wishes, Scott
★★★★★ 5/5
GoogleAwesome guys, awesome services. I have many issues during to get new home but they solved everything. Best estate agent deal with so far. Thanks guys!
Gyula · 26 October 2017
Agent replied · 24 October 2024
Hi, Thank you for taking the time to leave us this excellent review, it's great to see that the Bridgfords team in Middlesborough were once again able to provide their proven, 5 star service! Many thanks!
★★★★★ 1/5
TrustpilotPatronising staff who are not helpful
Patronising staff who are not helpful. They lie (e.g. we will clean house and remove old furniture before you move in - they did neither) and provide contradictory information. They also expect you to pay for repairs when it is the landlord's responsibility. The worst letting agency I have ever used. Avoid at all costs!
Jade · 18 June 2019
★★★★★ 1/5
TrustpilotDo not use - Untrustworthy
Do not use! Provided false information which was only discovered during surveys and left me unable to buy the property which has left me severely out of pocket. Awful service throughout and untrustworthy company.
Sam · 3 April 2023
★★★★★ 4/5
TrustpilotLovely friendly staff
Lovely friendly staff, very helpful and patient. They helped with the conveyancing process as a lot has changed after covid and Ziggy you was a star thanks for your support.
Lesley · 27 July 2023
★★★★★ 1/5
Trustpilot"I can't send you a copy of your…
"I can't send you a copy of your contract""We are not allowed to go round and knock on the tenants door"They don't do any work. I've not had any contact since I asked them what they've done to collect the rent (7months in arrears) and that was three months ago.They're horrible to the tennant too.
Sven · 23 February 2019
★★★★★ 1/5
TrustpilotA real waste of time
A real waste of time! I was after a property and repeatedly had to ask for a viewing. Requested that I was kept up to date with the property (there were issues regarding the seller) which they did not! What the vendor was paying them for I have no idea. Terrible (Wilmslow)
Snow · 2 March 2020
★★★★★ 5/5
GoogleFriendly, prompt, professional service from Anna and Rebecca - very much appreciatedPositiveResponsiveness, Professionalism
Rob · 25 October 2021
Agent replied · 24 October 2024
Thank you for your wonderful comments and 5* review. Best wishes, Lucy, Customer Relations
★★★★★ 5/5
TrustpilotBridgfords burnley
Excellent service from friendly staff at bridgfords burnley. Kept informed every step of the way.Dealt with any query instantly and went out of their way to help.
D.R · 31 August 2023
★★★★★ 1/5
TrustpilotABSOLUTELY SHOULD BE BANNED
ABSOLUTELY SHOULD BE BANNED! Illegal and disgusting behaviour from the people,
Lee · 29 July 2024
★★★★★ 1/5
TrustpilotAbsolutely shocking staff
Absolutely shocking. Trying to buy a house and Bridgefords, Sale branch have a really poor attitude. Insist we show them our funds before even putting the offer to the vendors - not a chance! These people need a swift kick up the backside, they have a nerve demanding this information straight off.
Peabo · 4 November 2019
★★★★★ 5/5
GoogleThe Team at Bridgfords are a pleasure to work with, Offering a very professional and organised service,PositiveQuality
Christopher · 25 October 2020
Agent replied · 24 October 2024
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleGreat bunch, they work tirelessly to get you the best possible outcomes, worth their weight in gold!PositiveProfessionalism
Paul · 25 October 2020
Agent replied · 24 October 2024
Thank you for taking the time to share your experience and 5* review! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
TrustpilotHouse valuation
We had our house valued yesterday by Victoria and Shaugnee, from the Whitby branch, both were very pleasant, prompt and extreamly knowledgeable,always backing up statements with their own experience.Very professional - we will certainly be using their services.
Captain · 21 June 2022
★★★★★ 1/5
TrustpilotHonestly
Honestly, if I could give zero star I would. Booked an appoinment through richard wakefield office to view a house, went to see the house, agent never turned up, waited for an hour. Rang them many times no answer. Awful and unprofessional agent ever, never viewing house with these time wasters!!
Abhi · 27 June 2019
★★★★★ 1/5
TrustpilotThe day before due to move at 4.30pm…
The day before due to move at 4.30pm brudgfords Jesmond rang to say landlord pulled out! This after we had signed ast and paid 6 months rent up front. The negotiator had not done their job effectively which is why this happened. Left homeless and destitute with two young kids. Hopeless avoid
Tracie · 3 July 2018
★★★★★ 1/5
TrustpilotVery poor uncommunicative…
Very poor uncommunicative unprofessional services for landlords from their lettings department and their Countrywide department were exactly the same also ....unhelpful....no response time if any ....and have still not returned our unanswered questions with regards to our property ....totally uninterested
David · 24 January 2022
★★★★★ 5/5
GoogleBrilliant service form Leah and hashim couldn't ask for better help i would highly recommend anyone to use bridgefords
Richard · 26 October 2018
Agent replied · 24 October 2024
Thank you Richard, i am pleased to see that you found the service delivered to you by Leah and Hashim very helpful. I will share this 5 star review with the Bridgfords team in Middlesbrough. Kind regards, Sarah.
★★★★★ 1/5
TrustpilotWorse agency ever
Worse agency ever , irresponsible and worse communication ever. You can't get through phone or email and that was for several viewing I was trying to arrange so don't want to imagine how terrible they will be after renting a property.Avoid ,avoid
Tzensila · 18 August 2021
★★★★★ 4/5
TrustpilotFirst flat
I moved into my first flat with Bridgfords and the process was very easy - they've been responsive and helpful every step of the way, including during my tenancy, and the apartment was incredibly clean and tidy when I arrived.
James · 1 December 2021
★★★★★ 5/5
GoogleSuperb staff, really went that extra mile. Professional and really willing to help. GREAT BUNCH! Thanks...
Tom · 26 October 2019
Agent replied · 24 October 2024
Thanks Tom, Kind regards, Mark
★★★★★ 5/5
TrustpilotGeorgia helped with the application and…
Georgia helped with the application and viewings efficiently. She answered questions and Mason took our details promptly. No concerns.
Bec · 28 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.